Deborah Hansen is a highly organized professional with extensive experience working as an executive assistant and providing administrative support within various government organizations. She has over 20 years of experience in roles such as Executive Assistant, Human Resources Assistant, Life Insurance Agent, and Minute Clerk. Her skills include scheduling, meeting facilitation, project coordination, policy development, personnel management, and acting as a liaison between departments, staff, and external stakeholders. She is proficient in areas such as record keeping, report preparation, and communication.

1. Deborah Hansen
Phone (951) 672-2640 C: (951) 821-0434 ▪ Email: dhansen92584@gmail.com
Addresses: 30587 Spring Lake Way, Menifee CA, and 2622 E Denise, Orange CA
A highly organized professional with significant experience working within organizations, addressing the needs of a
diverse community, effectively providing direction, information, and problem-solving solutions. Excellent
organizationalskills:scheduling,facilitatingandcoordinatingmeetingsandprojectactivities.Extensively experienced
in intergovernmental and staff communications with thorough follow up, keeping all parties well-briefed, as well as
defining and coordinating project goals and priority actions items for maintaining project management. Excel at
preparingmeetingminutes,managingcalendars,agendasandtravel, developingcommunityrelationships, acting as
a liaison between department staff, attorneys, lobbyists, consultants, constituents, and communityorganizations. A
people person with a strong work ethic and a “can-do” attitude.
Professional Experience:
ExecutiveAssistantto Director (December2013–January2015)
City of San Bernardino
 Provide administrativesupportto the departmentdirectorandotherexecutivestaff
 Act as a liaisonincoordinatingmattersbetweenthedepartmentdirectoranddivisionheads,other
departmentmanagersandstaff andrepresentatives of outsideagencies
 Developand updatedepartmentpolicies andproceduresandstandardoperatingprocedures
 Oversee andprovide work assignmentstoother departmentstaff, andsupervise a smallgroup of
administrativesupportemployees
 Respondindependentlyto correspondenceandemailinquiriesregardingavariety of City matters
 Provide informationandhandleissuesthat requiresensitivity and soundindependentjudgment
 Handleallpersonnel,HumanResources,andCivilService mattersfor the department , preparingand
communicatingconfidentialandsensitivepersonnelactions
 Serve as interim RecreationManager,when needed
 SpecialProjectManagerwithintheCity, workingwith non-profits’ ProjectManager,tooversee project
implementation(i.e.,KaBOOM PlaygroundprojectcompletedOctober15,2014)
 Managemultipleand changingprioritiestomeetthe needsandexpectationsofthe departmentdirectorin
interactionswithdivisionheadsand othermanagersandstaff, the City Manager,Mayorand City Council,
andother departmentmanagers
 Interpret, apply, explainandreachsoundindependentdecisionsinaccordancewithregulations,policies
andproceduresanddepartmentdirectorpreferences
 Organize, researchandmaintaincompleteandextensiveofficefiles
Human ResourcesAssistant (October-November2013)
LongBeach City College
 Screenedapplicants;verifiedcredentialsandtranscriptstodetermineifcriteria (i.e., minimum qualifications)
weremet for the particularposition(discipline)appliedfor,notifying applicantsofnecessarymaterialneeded
to be provided to meetthe criteria,as wellas notifying applicantswhofailedto meetthe minimum
qualificationsforaparticularpositiontheyappliedfor, communicatingtherationaleforsuch.

2. LifeInsuranceAgent (2011-2013)
AmericanGeneralLifeandAccident
 Assisted peopleinplanningfortheir financialfuture,workingwith clientstoset financialgoals,developa
plan,take actiononthe plan,and review andupdatethat planon a regularbasis
 Conductedeligibilityauditsduringopenenrollment
ExecutiveAssistantto the Chairman (2003-2009)
MorongoBandof MissionIndians
 Scheduledallmeetings,conferences,speakingengagements,andtravel
 Developedreports andpresentations
 Preparedmeetingbriefs/minutes
 Acted as a liaisonwithdepartmental staff, attorneys, lobbyists, consultants,andconstituents
 Attended community/political/governmentconferencesandevents onthe tribe’s behalf
 Representedand/orintroducedexecutivesat political/mediafunctions
 Ensuredthat the Chairmanhadallthenecessaryinformation,andpresentation/briefingmaterialinorderto
conductallgovernmentalaffairs
 Addressed andresolved complaintsofthe constituents
 Communicatedexecutivedirectivesanddesiresin a professionalmanner
 Facilitatedprojectcompletionregardinglargecapital projects
 Responsiveand proactiveto the needsof six electedcouncil members
 Awarded “Employeeof the Quarter”for outstandingperformance
MinuteClerk (1998-2003)
City of Temecula
 Organizedandpreparedmeetingminutes,officialrecords,andagendas
 Communicatedwithstaff from various citydepartmentsaswellas the public
 Served as backupforthe City Clerk andthe Deputy City Clerk
 Trainedalternateminuteclerks
 Recordedalldecisionsaccuratelyandobjectively, with timescalesforactions
 Produceddocumentswhichwerefreefrom typographicalandgrammaticalerrors
 Maintainedtheconfidentialityof the discussionsthattook placeinthe meetings
Education:
CaliforniaSchoolofCourtReporting
Santa Ana, CA
Rancho Santiago College
Santa Ana, CA