Audrey Borner has over 20 years of experience in administrative and coordinator roles for police departments and insurance companies. She currently works as a Police Division Coordinator for the City of Pomona Police Department, where she provides administrative support to the Operations Captain and prepares department-wide forms, purchase orders, and asset forfeiture documentation. Previously, she spent over 13 years as the Police Department Coordinator for Pomona Police, where her responsibilities included providing customer service, implementing policies and procedures, training staff, and responding to correspondence. She also has 10 years of experience as an Associate Administrator at Metropolitan Life Insurance Company, where she supervised staff, maintained records, and assisted with financial and technology needs.

1. AUDREY BORNER
11100 4th Street #M102 Rancho Cucamonga91730 United States 310-846-7367 audrey.borner@gmail.com
PROFESSIONAL EXPERIENCE
City of Pomona, Pomona, California United States
Police Division Coordinator, June 2014 – present
 Duties below but now directly supporting the Captain of the Operations Division administratively.
 Including preparing purchase orders for department-wide equipment technology.
 Also creating and preparing department-wide forms as necessary.
 Preparing Asset Forfeiture for above department-wide equipment and for travel and education related to law enforcement.
Police Dept. Coordinator, Jul 2001 – June 2014
 Provide effective customer service; establish and maintain effective and cooperative working relationships with City
employees and the public as well as administratively supporting the Chief of Police.
 Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
 Train or instruct employees in job duties or company policies or arrange for training to be provided.
 Monitor inventory levels and requisition or purchase supplies as needed and arrange for necessary maintenance or repair
work.
 Analyze situations and make appropriate decisions without immediate supervision.
 Responsible for a large decrease in backlog of performance evaluations in 2002 and 2003 department-wide.
 Independently respond to routine letters and general correspondence; compose and prepare letters and memorandums.
 Learn City's personnel practices and procedures; understand and explain basic provisions of Memoranda of Understanding
and the Municipal Code.
 Has frequent contact with government agencies,individuals, and other law enforcement agencies in the collection of data for
the coordination of efforts that serve mutual interest and objectives.
 Served as the assistant for the President of the San Gabriel Valley Police Chief's Association in 2006 and in 2012.
 Responsible for providing guidance and training to other clerical staff members as needed.
Metropolitan Life Insurance Company, Temecula, California United States
Associate Administrator, Dec 1991 – Mar 2001
 Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards,
deadlines, and proper procedures,correcting errors or problems.
 Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
 Train or instruct employees in job duties or company policies or arrange for training to be provided.
 Interpret and communicate work procedures and company policies to staff.
 Maintain records pertaining to inventory, personnel, orders, supplies,or machine maintenance and requisition or purchase
supplies as needed.
 Assist with in-agency financial goals met quarterly and responsible for agency banking and accounts payable.
 Assist with office laptop support and troubleshooting or arrange for necessary maintenance or repair work.
 Responsible for monitoring agents'licensing and CEU credits on systemand with the state.
EDUCATION
Canyon High, California United States
High School Diploma, Jun 1978
Lawton Institute of Medical Studies, California United States
Apr 1980-May 1981
ADDITIONAL SKILLS
 10,000 to 12,000 Data Entry Keystrokes
 Windows 7 / Acrobat Pro DC and other office software
 Website support (Front End Joomla)
 10-Key Sight/Touch
 Energetic and Flexible
 Ability to use learn and use specialized language and
technical terms