1. Melinda M. Contreras
626 917-2928 (Home) Email: m44lopez@msn.com
OBJECTIVE: To advance my professional career in a position to utilize my strengths and skills;
and which will allow me to participate in assisting citizens & communities we serve.
QUALIFICATIONS:
Self Motivated * Excellent organizational skills * Great communications/Interpersonal skills * Ability
to analyze and meet operations deadlines * Ability to work with little or no supervision * Capable of
handling a diversity of responsibilities simultaneously * Ability to follow instructions well & learn
quickly.
JOB HISTORY: COUNTY OF LOS ANGELES April 10, 1989 to Present
L. A. COUNTY SHERIFF'S DEPARTMENT (LASD) October 7, 2013 - Present
Operations Assistant II CWSB/County Services Bureau/LAC+USC
Oversee and provide Administrative support for all Operations Staff. Involved in all day-to-day operations of
the office and managing all aspects of the Section’s schedules and deadlines. Tracking and handling of
confidential investigations and hospital issues, employee jackets/evaluations and Joint Commission Files,
Prepare and produce weekly and monthly reports. Prepare/track annual budget request and justification for
personnel, training, equipment and supplies. Assist management in the overall coordination, planning,
organization, and staffing of events/functions during regular working hours and/or weekends. Preparation and
submission of documentation related to outside travel/training, expense claims, and mileage. Current Unit
representative as: Wellness Coordinator, Red Cross Blood Drive, Charitable Giving Campaign and March of
Dimes. Bilingual support when needed.
L. A COUNTY DEPARTMENT OF HUMAN RESOURCES July 1, 2011 to Present
*FORMER - OFFICE OF AFFIRMATIVE ACTION COMPLIANCE November 8, 2009 to June 30, 2011
Staff Assistant II Equity Investigations Unit
Responsible for administrative support with assisting the Ombudsperson/Senior Deputy Compliance Officer
and deputy compliance officers. Assist investigations by preparing investigative reports, gather facts
regarding human resource/employee relations issues, and process requests for State & Federal complaints
reports. Prepare risk management cases for roundtable discussion and review. Assist departments as
resource person within Equity policies and procedures ensuring compliance and assists in interpreting
provisions of the Administrative Code, Salary Ordinance, Interpretive Manual, Departmental Policy and
Procedures Manual, and the Civil Service Rules Assist with confidential matters/issues for the
Ombudsperson. Maintain the investigation database, Corrective Action Plan Report and produce other
statistical reports on a daily/weekly basis. Constant interaction with County management and outside
agencies (EEOC/DFEH/Carl Warren) Prepare the Section’s billing, budgeting, including justifications for
personnel requests, equipment, training and supplies. Prepare the staff’s expense claims including travel,
training, and mileage. Respond to assignments and requests for the Executive Office and conduct
administrative studies of internal operations and procedures. Also, involved in all day-to-day operations of

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the office and managing all aspects of the Section’s schedules and deadlines. Due to limited administrative
staff, I perform many other miscellaneous administrative and technology duties. Current Unit representative:
Wellness Coordinator, Red Cross Blood Drive and Charitable Giving Campaign/March of Dimes.
*Note: The Office of Affirmative Action was reassigned/merged with Department of Human Resources.
* 04/29/2010 - I received the L.A. County Sheriff’s Department “Meritorious Service Award” for my
efforts facilitating the “2009 Western States Police & Fire Games” held June 13-20,
2009.
L.A. COUNTY SHERIFF'S DEPARTMENT (LASD)
April 10, 1989 to November 7, 2009 (20 years & 6 months)
Community Law Enforcement Partnership Program (CLEPP) / Volunteer Program
Secretary V / Acting Operations Assistant II April 24, 2005 – November 7, 2009
Sheriff’s Headquarters Building, Monterey Park
In April 2005, I was personally contacted by the Asst. Director requesting my return to the Unit, due to my
expertise and knowledge with the Volunteer Program.
* 12/2007 - Received Sheriff’s Departments “Distinguished Service Award” for my efforts
facilitating the Community Emergency Response Team (CERT) Conference.
Perform and assist with various administrative duties within the CLEPP/Volunteer Program as assigned by
the Director and/or Assistant Director consisting of 5000 volunteers who support the communities of 24
Sheriff Stations and 20 specialized unit/bureaus. (Note: only three permanent items are assigned/budgeted
to the Volunteer Program annually; one - Asst. Director, one - Secretary V and one - ITC). Assist with
establishing and ensuring compliance of Volunteer Program policies and procedures. Involved in the
day-to-day operations of the Volunteer Program and have daily interactions with Department executives,
County executives and community members, as well as City/County officials regarding the coordination of
department approved volunteer training and/or community oriented policing programs. Research, analyze
and conduct surveys necessary to determine community needs and planning capabilities within areas
covered/served by our department and/or neighboring law enforcement agencies.
Assist in preparation of the annual budget, including justifications for personnel requests,
equipment, training and supplies. Prepare special reports by contacting various departmental units or
individuals under the direction of the Director to Department executives and the CAO's Office of Workplace
Programs. Maintain the Civilian Volunteer database with a combining total of more than 5,000 personnel.
Perform background checks on volunteer applicants. Assist with annual inspections of and prepare reports
for all stations and specialized units. Supervise one clerical employee, two “on-loan” deputies and two
volunteers. Coordinate staff meetings and Director’s calendar. Make oral presentations at monthly
Volunteer Coordinator meetings. Assist with confidential matters/ issues for Director/Asst. Director. Perform
many other miscellaneous secretarial related duties. Also, Bilingual (Spanish) support when needed.

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Assist management and staff in the overall coordination, planning, organization, and staffing of outside
training, seminar and conference functions during regular working hours and/or weekends. Preparation and
submission of documentation related to outside travel/training, expense claims, and mileage
In 2006, I personally designed the new Volunteer ID template and produced the new photo identification
cards for approximately 4900 volunteers. Assisted with the “Code 7 Cookbook” for the Volunteer
Association (LASDVA) which would provide funds for volunteer training and safety equipment.
Unit representative as the: Wellness Coordinator, Red Cross Blood Drive and Charitable Giving Campaign.
Served as a facilitator for the 2009 Western States Police Games and served as an Ex Officio Member of the
LASD Volunteer Association (LASDVA).
Reserve Forces Bureau / Volunteer Program / Advisory Council Program
Secretary V May 10, 1998 – April 23, 2005
Sheriff’s Training Academy, Whittier
Perform and assist in the various administrative duties within the Volunteer/Advisory Council Program as
assigned by the Assistant Director and/or Director consisting of 5000 volunteers who support the communities
of 24 Sheriff Stations and 20 unit/bureaus. Assist with establishing and ensuring compliance of Volunteer
Program policies and procedures. Involved in the day-to-day operations of the Volunteer Program and have
daily interactions with Department and community members, as well as City and County officials regarding the
coordination of department approved volunteer training and/or community oriented policing programs.
Prepare special reports by contacting various departmental units or individuals under the direction of the
Assistant Director to Department executives and the CAO's Office of Workplace Programs. Maintain the
Civilian Volunteer/Advisory Council database with a combining total of more than 4,000 personnel. Assist the
Reserve Training Staff and Special Programs with coordinating, planning and staffing in the recruitment,
selection and placement of reserve deputies and civilian volunteers. Assist. Assist Operations in the
collection, analysis, statistical data, organizes data and prepare departmental memoranda, reports and other
documents for unit conferences, presentations, and publication distribution.
Coordinate Staff meetings, prepare minutes and distribution. Type and process Monthly/Weekly Bureau
Update Reports, Unit Management Information Reports and Shots Fired and Unit Level Investigation
reports. Process T/C reports, injury reports and Cal Osha Yearly Report. Proofread, formulate and prepare
all outgoing letters/memos and evaluations. I manage the CCW Permit applications and issuance program.
Process all administrative paperwork, answer and direct incoming calls as necessary. Supervise three
clerical support staff. I delegated incoming job requests and instruct employee in the work to be performed
and the order in which it is to be done and explains changes in departmental rules and procedures. I check
and review work product for accuracy, adequacy and conformity to instructions. Also, Bilingual (Spanish)
support when needed.
Field Operations Region III / Norwalk Sheriffs Station
Sheriff's Station Clerk II July 3, 1994 - May 7, 1999
Worked in the capacity of Patrol Secretary. Entering incoming reports, vehicles, and bookings into the
JDIC computer. Photocopy, file, telephone inquiries, type memos, forms and Watch Briefings using a
network computer. Bilingual (Spanish) support for Station personnel, when needed.
On September 18, 1994, I was assigned as a secretary to the Crime Analysis Unit. I was trained on the
Leader Crime Analysis VAX System and was instrumental in reducing the backlog of several years of past
due reports and bookings. Sort, log, and data entry of all incoming reports on a daily basis. Run random
searches, regarding crimes, addresses and suspects upon request from detectives. Assist the Crime
Analyst in collecting information and statistical data to prepare reports and miscellaneous documents.

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Gather information for special reports, contacting outside agencies, other departments and individuals for
additional information to prepare reports upon request. Assist Operations in the analysis and preparation
of the Station Budget Report. Vacation Relief for Traffic Secretary, DB Secretary and Switchboard
Operator when needed.
As of December 5, 1997, appointed as A/Timekeeper due to personnel shortages. Responsibilities
include: Maintaining time records for 220 employees. Review In-Service Sheets, overtime slips, and
absence request for accuracy and verifying that required signatures are included. Posting variances,
attendance, and overtime to employee time cards. Entering all transactions, updating work patterns and
make various adjustments into CWTAPPS. Review incoming reports,
(i.e. Overtime Activity, Unit Commander Log, Leave Balance, etc.) to ensure correct pay to all employees.
Balance time cards at the end of each month and verify balances from CWTAPPS. Assist Operations in
collecting information and statistical data to prepare reports and miscellaneous documents.
Field Operations Region II / West Hollvwood Sheriff's Station
Sheriff's Station Clerk I & II March 24, 1991 - July 2, 1994
Acting Captain's Secretary September 28, 1992 - February 11, 1994
Worked in the capacity of Traffic Secretary. Complete knowledge of Word Perfect, Autocites and Traffic
Programs. Trained all new staff: 2 secretaries and 2 Parking Control Officers on light duty. Other duties
include: heavy public and telephone communications, entering moving and parking violations, and
downloading of Autocites. Collecting information and statistical data to prepare reports, and miscellaneous
documents. Gather information for special reports, contacting outside agencies, other departments and
individuals for additional information to prepare reports upon request. Assist in the analysis to produce
monthly productivity reports, typing all briefings, office memos and outgoing correspondence. Responsible
for sending all information regarding Autocites via phone modem to our main payment center. Supervised
all computer input and responsible for traffic system maintenance.
During September 28, 1992 - February 11, 1994, I was chosen to fill in as the Captain's Secretary. My
duties included clerical support for all Admin/Operations: Operations Deputy, Sergeant, Lieutenant and
Captain. The handling of confidential investigations, distribution of Watch Commander Service Comment
Forms, employee jackets and evaluations, monthly reports, and many other miscellaneous secretarial
related duties.
Technical Services/Data Systems Bureau
Typist Clerk & Intermediate Typist Clerk September 20, 1989 - March 21, 1991
Clerical support for the Information Support Services Systems Manager. Duties included: answering
phones, filing, photocopying, monthly reports, employee evaluations, outgoing correspondence and
creating various documents on the computer. Occasionally, assisted other units within the Data Systems
Bureau.
Administrative Division/Personnel Bureau
Clerk April 10, 1989 - September 17, 1989
Assist with administering written examinations to applicants; monitor compliance to test instructions;
enforce time schedules on examinations; control and maintain security of exam documents; respond to
exam questions on the use of test materials; and possess working knowledge of personnel policies,
procedures, and guidelines relating to the conduct of tests. When needed: Update Department civilian
personnel vacancy information list. Verify unit of assignments, employee status and other information
through the APIS System. Organize Deputy Sheriff Trainee packets for orientation class. Answer phones,
typing, filing and other miscellaneous clerical duties.

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Skills: Microsoft Office Outlook, Word, Excel, Publisher, Internet, Intranet, Power Point, TIMEI,
Photoshop, File Maker Pro 6, Intelecard, DOJ LIVE SCAN, CWTAPPS, ECAPS and JDIC.
References:
Available upon request