Nalco is the world's largest manufacturer of water treatment chemicals. They provide best-in-class water treatment programs and services to data centers to improve reliability and sustainability. Their programs are designed to improve operational reliability, prevent downtime, and reduce water and energy costs. Nalco differs from competitors in their expertise in data center industries, extensive research and development capabilities, and focus on understanding each facility's specific needs to design customized water management programs.

1. Questions and Answers
Nalco Water Management Products and
Services for the Data Centers Industry
Best-In-Class water treatment technology, programs and engineering
service can have a positive impact on Data Center Reliability and
Sustainability. The proper program implementation lowers the
Power Usage Effectiveness (PUE), reduces water requirements
and optimizes water reuse consumption.
Who is Nalco Company? systems. Our business base within
What do they do? the industry is one of the broadest of
Established in 1928, Nalco Company is any water treatment chemical
the world’s largest manufacturer of supplier.
water treatment chemicals. Nalco’s
11,000 employees work with more
than 70,000 customers in 130 coun- What, specifically, does
tries across six continents in industry, Nalco do for data centers?
government and institutions to solve Key areas in which Nalco typically
and prevent water treatment and provides support for a data center
process-related problems. We do this are water treatment products and
by developing and implementing services for:
integrated solutions that improve our
• Cooling
customers’ products and positively
– Chillers
impact their operations through
– CRAC (computer room air
greater asset reliability, decreased total
conditioner)
cost of operation, improved operating
• Power
and production efficiencies, and
• UPS (Uninterrupted power
minimized environmental, health and
source)
safety concerns. Nalco provides water
• IT equipment
treatment chemicals and services for
water-using systems in data centers. Nalco’s programs are designed to
improve and ensure your operational
reliability, prevent downtime and
What is Nalco’s background
with data centers? reduce total water and energy
system operating costs.
Nalco has been involved in the industry
since it started using water cooled
Bulletin B-336

2. • Ongoing service – Nalco’s Six
Service Standards enable us to work
with our data center customers to
understand the facility’s specific
needs and demands. We do this
through a detailed Plant Survey and
People Survey. Once we’ve agreed
on what services are necessary, we
design a Service Plan. This allows
Nalco and the facility to see what
will be done, by whom and when.
• A Program Administration Manual
is developed which details informa-
tion specific to the operation of that
facility’s water using systems,
including particular system features
What makes Nalco different Nalco’s Depth of Capabilities
from its competitors in that may require specific attention.
Our Research and Development staff,
these industries? marketing groups, corporate sales staff,
This manual is for customer use and
Nalco differs from its competitors in acts as a “bible” to help control and
manufacturing plants and customer
several ways: manage the water treatment
analytical support are second to none.
program. Personal Service Reports
This is especially critical to an industry
Nalco’s Sales and Service Force are used to review progress on a
that is uptime and reliability driven.
is the best trained and most regular basis and correct out-of-
This industry needs a partner that is
knowledgeable in our industry. conformance situations.
capable of foreseeing upcoming
We are focused on the data center
challenges and adapting to them–that • On a periodic basis, Nalco and
industry because of the high reliability
partner is Nalco. personnel from your facility review
requirements. Our approach is to
understand the industry in general, and progress of the water/energy
the facility’s needs, specifically, to help Can you give me some management program in a Business
work as a team to design the best specific examples? Review. This ensures that progress
water and energy management This is by no means a complete list, but is made, goals are achieved and
programs possible. here are a few specific ways in which new projects are evaluated and
we typically help support data centers. prioritized.

3. • Chemical Delivery and Control What results and What happens if these
Use of Nalco’s drumless improvements can systems or processes are
I expect from Nalco? not treated or managed
PORTA-FEED® chemical delivery
Reliability – Proper design and properly?
system, and 3D TRASAR®
technology on-line, real-time operations of the HVAC water treat- Let’s look at a few system-specific
chemical dosage control, ensures ment program will ensure there is no examples of outcomes of improper
that products are delivered safely, downtime. On-line monitoring of the water treatment management:
on time and controlled effectively. key metrics including corrosion, scale
• Chilled Water Loops – poor
These two programs improve safety, and bio indices will ensure the system is
climate control, increased risk of
reduce or eliminate chemical operating within industry standards and
downtime, loss of data transmission
handling and testing, and increase preventing any equipment failures.
system energy efficiency and • Chillers/Cooling Towers –
Power – With the cooling equipment
reliability. Since any chance of reduced reliability, increased
consuming 35-45% of all the data
downtime must be eliminated, electrical consumption, early
center power, ensuring that the HVAC
equipment protection is critical. equipment replacement, increased
equipment operates at design efficiency
Excellence in water treatment water consumption
is vital to achieving as low a PUE as
programs is not just sound manage- possible. • Water Reuse/Recycle – unfore-
ment, it’s essential to the reliable seen results from improper design
operation of the facility. Water – Water continues to become
or inadequate planning/preparation,
an even more precious resource. For
• Advanced Water Recycling/ downtime, failure to realize potential
large-scale projects, this can affect
Reuse Projects – In addition to savings
program viability, as many municipalities
uptime support, water use and simply do not have the capacity for the
conservation for data centers and water requirements. What are other key factors
switching stations present challenges that Nalco takes into
and opportunities. Your Nalco sales consideration?
engineer can evaluate current • Municipality regulations and supply
wastewater generators and water
users to optimize water consump- • Cost of water
tion without endangering uptime. • Maximum number of safe cycles
The operational cost savings can
be substantial. We have the ability
to evaluate solutions in a pilot How do I get a Nalco
study before full-scale facility program started?
implementation to ensure all Simply contact your Nalco sales
factors are considered. engineer or visit our website at
www.nalco.com.

4. NALCO COMPANY OPERATIONS
North America: 1601 West Diehl Road • Naperville, Illinois 60563-1198 • USA
Europe: Ir.G.Tjalmaweg 1 • 2342 BV Oegstgeest • The Netherlands
Asia Pacific: 2 International Business Park • #02-20 The Strategy Tower 2 • Singapore 609930
Latin America: Av. das Nações Unidas 17.891 • 6° Andar 04795-100 • São Paulo • SP • Brazil
www.nalco.com
TRASAR, PORTA-FEED, NALCO and the logo are Registered Trademarks of Nalco Company
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