A Service designed to provide IT Departments with an understanding of the Application Compatibility and Remediation needs that their organization faces prior to the Client Migration along with a Discovery of their Environment
Modernisation Strategy for Science at RBG Kew. The presentation is part of a "toolkit" delivered to help Kew to rationalise, consolidate and integrate disparate & legacy Science Applications and Data.
IKON PQM is an online process and quality management platform that allows companies to efficiently manage policies, procedures, and monitor compliance. It features customizable policy creation and reporting, centralized updates, monitoring of staff activities, and alerts. Benefits include reduced audit costs, risk anticipation, and ensuring policy accuracy through real-time dashboards and reports. IKON PQM provides a customizable online audit template with workflows, post-audit reporting, and task tracking.
1) Requirements documents stored in documents and spreadsheets lead to collaboration issues and weak traceability.
2) An integrated requirements management tool provides live collaboration and stronger traceability between requirements and downstream work products.
3) Transitioning to a requirements management tool from documents and spreadsheets, while initially difficult, provides familiar hierarchical outlining and spreadsheet-like properties to ease the transition.
Nalco is the world's largest manufacturer of water treatment chemicals. They provide best-in-class water treatment programs and services to data centers to improve reliability and sustainability. Their programs are designed to improve operational reliability, prevent downtime, and reduce water and energy costs. Nalco differs from competitors in their expertise in data center industries, extensive research and development capabilities, and focus on understanding each facility's specific needs to design customized water management programs.
Re engineering for SaaS & cloud enablementEkartha Inc
This document discusses services for helping companies transition traditional on-premise applications to software as a service (SaaS) applications. It outlines key elements of successful SaaS applications, including multi-tenancy, scalability, security and customization. The company described provides strategic planning, architectural reviews, development and delivery of SaaS applications using agile methodologies to reduce risks. Ongoing management and support services are also offered.
NASA's IT infrastructure requires significant changes to improve security, enable collaboration across centers, and reduce costs. The key initiatives include consolidating networks, applications, and data centers; establishing governance and financial controls; and defining core IT services delivered by the CIO. This transformation will improve integration and security while achieving efficiencies to better support NASA's mission.
Modernisation Strategy for Science at RBG Kew. The presentation is part of a "toolkit" delivered to help Kew to rationalise, consolidate and integrate disparate & legacy Science Applications and Data.
IKON PQM is an online process and quality management platform that allows companies to efficiently manage policies, procedures, and monitor compliance. It features customizable policy creation and reporting, centralized updates, monitoring of staff activities, and alerts. Benefits include reduced audit costs, risk anticipation, and ensuring policy accuracy through real-time dashboards and reports. IKON PQM provides a customizable online audit template with workflows, post-audit reporting, and task tracking.
1) Requirements documents stored in documents and spreadsheets lead to collaboration issues and weak traceability.
2) An integrated requirements management tool provides live collaboration and stronger traceability between requirements and downstream work products.
3) Transitioning to a requirements management tool from documents and spreadsheets, while initially difficult, provides familiar hierarchical outlining and spreadsheet-like properties to ease the transition.
Nalco is the world's largest manufacturer of water treatment chemicals. They provide best-in-class water treatment programs and services to data centers to improve reliability and sustainability. Their programs are designed to improve operational reliability, prevent downtime, and reduce water and energy costs. Nalco differs from competitors in their expertise in data center industries, extensive research and development capabilities, and focus on understanding each facility's specific needs to design customized water management programs.
Re engineering for SaaS & cloud enablementEkartha Inc
This document discusses services for helping companies transition traditional on-premise applications to software as a service (SaaS) applications. It outlines key elements of successful SaaS applications, including multi-tenancy, scalability, security and customization. The company described provides strategic planning, architectural reviews, development and delivery of SaaS applications using agile methodologies to reduce risks. Ongoing management and support services are also offered.
NASA's IT infrastructure requires significant changes to improve security, enable collaboration across centers, and reduce costs. The key initiatives include consolidating networks, applications, and data centers; establishing governance and financial controls; and defining core IT services delivered by the CIO. This transformation will improve integration and security while achieving efficiencies to better support NASA's mission.
Remote Infrastructure Management Capability provides managed services for clients' IT infrastructure globally. It offers server, network, security and application management as well as virtualization, desktop, cloud management and other services. It has expertise across various technologies including Microsoft, Linux, networking and security products. It aims to improve clients' ROI, reduce costs and risks through flexible scalable support delivered using mature processes.
TechEd 2012 NA - MGT332 - fighting fire to the cloud!wwwally
IT Admins are responding to incidents on a day-to-day basis, but management wants to shift to service monitoring. The biggest mismatch there is the maturity level and misconception that technology will fix the GAP. We know that’s not true! Walter Eikenboom shows you how to get from component monitoring to LOB application monitoring with Microsoft System Center Operations Manager 2012 and changing the operational paradigm to a private cloud service connecting System Center Orchestrator and System Center Service Manager 2012, creating processes to get your infrastructure to a private cloud. Stop fighting fire and start building your cloud today!
This document discusses how data center automation can help organizations perform better. It notes that business is adopting cloud technologies faster than IT can keep up. Data center automation using tools from HP can automate infrastructure, applications, and processes to improve efficiency, reduce costs and risks, and accelerate service delivery. Several case studies are presented that demonstrate how HP solutions have helped automate tasks, maintain compliance, and improve service delivery for customers in various industries.
ServiceMesh's Dave Roberts presented, originally at Cloud Connect 2012, Santa Clara CA
Applications are the heart of enterprise IT. Everything that IT does is focused on delivering new functionality through applications. Unfortunately, for most enterprises, the application delivery process is tremendously inefficient, leading outcomes where more application development projects are canceled than are completed.
This document discusses the evolving nature of application and service management in cloud and shared IT infrastructures. It outlines how IT is transforming to shared infrastructure models and the need to intelligently manage this transformation through visibility, control, and automation. Specifically, it discusses how IBM provides:
1. Infrastructure monitoring across compute, storage, network resources to track cloud service levels and optimize workloads.
2. Event management to proactively identify and resolve issues impacting applications and end users.
3. Application performance management to ensure strong user experiences across hybrid environments.
The document argues this approach helps customers attain the economic and service benefits of cloud while addressing challenges around availability, composition, performance, utilization and capacity in dynamic
The document discusses Oracle Fusion Applications and provides an overview of the strategy, objectives, functionality including enterprise structures, security, and pervasive business processes, as well as the presentation layer including navigation, worklists, and dashboards. It also discusses key concepts such as composers, metadata services, and how Fusion Applications brings together functionality from multiple product lines into a single data model and platform.
The document summarizes an ISM for Design & Delivery panel discussion with experts from IBM Rational and Tivoli. The panelists were Don O’Toole, Harish Grama, Dave Lindquist, Neeraj Chandra, and Wing To. They discussed how integrating service design, delivery, and management across the lifecycle can enable service innovation through improved visibility, control, and automation. Rational and Tivoli products were highlighted as delivering integrations that bridge gaps in service delivery and enable innovation. Process, people, and technology integration were said to lead to real business service improvements through early problem detection, reduced costs, and performance optimization.
This Presentation gives a snapshot of Gateway\'s Remote IT infrastructure Management Division and its capabilities around various Services of Network, Server, IT Security Infrastructure and desktop / help desk support services.
Transformational Steps on the Journey to Demand Driven Supply NetworkIntrigo Systems
Learn how Clorox, a leader in the Consumer Products industry, maintained its well coveted customer service levels of beyond 99.5% throughout a large scale SAP SCM implementation - across 8 business units. [Presented at the 2011 ASUG Community Focus Conference]
SBM is a process management platform that allows companies to rapidly create process-based applications to improve agility, productivity, and accountability. Over 1600 companies use SBM to quickly demonstrate business value through prototyping applications in weeks and then taking an iterative approach to optimization. SBM enables easy design of dynamic forms and seamless connection to existing infrastructure, as well as change management capabilities and mobile approvals.
Fine out more about how McKesson Accelerated Services can provide project-based application, integration, technical and project management services designed to successfully launch or upgrade McKesson applications.
ITIL v3 repackages the ITIL library into a full lifecycle view with a focus on service orientation and alignment of IT with business needs. It covers the service lifecycle from strategy to design, transition, operation, and continual improvement. The new version emphasizes management of IT services throughout the lifecycle to create business value.
This document describes a technology for aggregating and orchestrating telecommunication services. It allows telecommunication service providers to build, manage, and grow businesses online through a smart web tool. The technology provides a central platform and portal for composing application services and building businesses on the web in a flexible and cost-effective manner for small and medium enterprises. It utilizes a service management framework and meta portal to allow configuration, discovery, and delivery of application logic and transaction management.
AgileWrap is a simple, elegant, agile lean product lifecycle management tool to enhance product development and realize faster time to market. This datasheets gives overview of AgileWrap:
1. Benefits of AgileWrap
2. Features of AgileWrap
3. System requirements
AgileWrap is on-demand, fast, secure, and affordable. Check out more at www.agilewrap.com.
Daniel Drew has over 34 years of experience developing and maintaining real-time and IT systems. He is an expert in software engineering processes and has led over 16 appraisals using the CMMI model. As Project Lead for United Space Alliance, he created policies governing software development and established compliance to CMMI levels 3 and 5, improving quality, costs, and schedules. He has a Master's in Software Engineering and is PMP, Lean Six Sigma Black Belt, and Scrum Master certified.
“Failure to follow established SOPs is one of the most frequently cited violations in FDA 483s and warning letters. The frequency of SOP-related violations points to the need for all regulated companies to review their SOPs, their methods for distributing compliant SOP training curricula, their methods of validating receipt and testing for comprehension of the materials, and their documentation of SOP training activities. Additionally, enterprise-wide training programs must include automated methods for new employee on boarding, and for annual refresher training. “
BioPharm International
Global Quality Assurance and Regulatory Compliance
by Denise Queffelec and David Peterson
The NextDocs' pre configured solution for managing procedural documentation addresses these key challenges to deliver a compliant, user-friendly solution while minimizing the demands on your already overtaxed business and IT users.
Unlimited Innovations (UI) is a software and IT services company that provides customized solutions to aerospace, healthcare, and government clients. They have experience developing systems for business intelligence, data analytics, and automating workflows. UI offers pre-built software modules that can be customized for client needs, allowing projects to be completed faster and at a lower cost than custom software development. Their team of experts in aerospace and healthcare can quickly understand client domains and requirements.
Portfolio Planning for 2013 - Keeping It BasicEPM Live
This document provides an overview of EPM Live's integrated project portfolio management (PPM) and work management platform. It highlights key features such as demand management, strategic alignment, governance and workflow, financial management, resource management, schedule management, work management, what-if modeling, and reporting. The platform aims to help organizations capture all work requests, align projects to objectives, make data-driven decisions, manage resources and finances, and gain visibility and control across work. It is positioned as providing increased value, efficiency, and opportunity to retire multiple solutions with its integrated platform.
An overview of Free Thinking in society. The presentation explains the drawbacks and advantages of Free Thinking using materials from many resources/sources. It is a visual essay
Мониторинг и анализ блогов: исследование имиджа Патриарха Кирилла в LiveJournalsmresearch
Имидж и репутация Патриарха Московского и Всея Руси Кирилла I в восприятии русскоязычной аудитории сообщества LiveJournal. Анализ мнений, высказанных в комментариях в блогах LiveJournal в связи с избранием Митрополита Кирилла (Гундяева) главой РПЦ.
Intro to Traditional Media for community bike organizationsJamie Gumbrecht
This document provides tips for bike shops on how to work with traditional media outlets. It recommends starting with media you control like blogs and social media. It also suggests getting in touch with reporters when your shop has a new event, success story, or wants to respond to an issue. The document advises building relationships with media by being accessible and sharing information through various methods like phone, email, or press releases to help promote your shop and issues.
Remote Infrastructure Management Capability provides managed services for clients' IT infrastructure globally. It offers server, network, security and application management as well as virtualization, desktop, cloud management and other services. It has expertise across various technologies including Microsoft, Linux, networking and security products. It aims to improve clients' ROI, reduce costs and risks through flexible scalable support delivered using mature processes.
TechEd 2012 NA - MGT332 - fighting fire to the cloud!wwwally
IT Admins are responding to incidents on a day-to-day basis, but management wants to shift to service monitoring. The biggest mismatch there is the maturity level and misconception that technology will fix the GAP. We know that’s not true! Walter Eikenboom shows you how to get from component monitoring to LOB application monitoring with Microsoft System Center Operations Manager 2012 and changing the operational paradigm to a private cloud service connecting System Center Orchestrator and System Center Service Manager 2012, creating processes to get your infrastructure to a private cloud. Stop fighting fire and start building your cloud today!
This document discusses how data center automation can help organizations perform better. It notes that business is adopting cloud technologies faster than IT can keep up. Data center automation using tools from HP can automate infrastructure, applications, and processes to improve efficiency, reduce costs and risks, and accelerate service delivery. Several case studies are presented that demonstrate how HP solutions have helped automate tasks, maintain compliance, and improve service delivery for customers in various industries.
ServiceMesh's Dave Roberts presented, originally at Cloud Connect 2012, Santa Clara CA
Applications are the heart of enterprise IT. Everything that IT does is focused on delivering new functionality through applications. Unfortunately, for most enterprises, the application delivery process is tremendously inefficient, leading outcomes where more application development projects are canceled than are completed.
This document discusses the evolving nature of application and service management in cloud and shared IT infrastructures. It outlines how IT is transforming to shared infrastructure models and the need to intelligently manage this transformation through visibility, control, and automation. Specifically, it discusses how IBM provides:
1. Infrastructure monitoring across compute, storage, network resources to track cloud service levels and optimize workloads.
2. Event management to proactively identify and resolve issues impacting applications and end users.
3. Application performance management to ensure strong user experiences across hybrid environments.
The document argues this approach helps customers attain the economic and service benefits of cloud while addressing challenges around availability, composition, performance, utilization and capacity in dynamic
The document discusses Oracle Fusion Applications and provides an overview of the strategy, objectives, functionality including enterprise structures, security, and pervasive business processes, as well as the presentation layer including navigation, worklists, and dashboards. It also discusses key concepts such as composers, metadata services, and how Fusion Applications brings together functionality from multiple product lines into a single data model and platform.
The document summarizes an ISM for Design & Delivery panel discussion with experts from IBM Rational and Tivoli. The panelists were Don O’Toole, Harish Grama, Dave Lindquist, Neeraj Chandra, and Wing To. They discussed how integrating service design, delivery, and management across the lifecycle can enable service innovation through improved visibility, control, and automation. Rational and Tivoli products were highlighted as delivering integrations that bridge gaps in service delivery and enable innovation. Process, people, and technology integration were said to lead to real business service improvements through early problem detection, reduced costs, and performance optimization.
This Presentation gives a snapshot of Gateway\'s Remote IT infrastructure Management Division and its capabilities around various Services of Network, Server, IT Security Infrastructure and desktop / help desk support services.
Transformational Steps on the Journey to Demand Driven Supply NetworkIntrigo Systems
Learn how Clorox, a leader in the Consumer Products industry, maintained its well coveted customer service levels of beyond 99.5% throughout a large scale SAP SCM implementation - across 8 business units. [Presented at the 2011 ASUG Community Focus Conference]
SBM is a process management platform that allows companies to rapidly create process-based applications to improve agility, productivity, and accountability. Over 1600 companies use SBM to quickly demonstrate business value through prototyping applications in weeks and then taking an iterative approach to optimization. SBM enables easy design of dynamic forms and seamless connection to existing infrastructure, as well as change management capabilities and mobile approvals.
Fine out more about how McKesson Accelerated Services can provide project-based application, integration, technical and project management services designed to successfully launch or upgrade McKesson applications.
ITIL v3 repackages the ITIL library into a full lifecycle view with a focus on service orientation and alignment of IT with business needs. It covers the service lifecycle from strategy to design, transition, operation, and continual improvement. The new version emphasizes management of IT services throughout the lifecycle to create business value.
This document describes a technology for aggregating and orchestrating telecommunication services. It allows telecommunication service providers to build, manage, and grow businesses online through a smart web tool. The technology provides a central platform and portal for composing application services and building businesses on the web in a flexible and cost-effective manner for small and medium enterprises. It utilizes a service management framework and meta portal to allow configuration, discovery, and delivery of application logic and transaction management.
AgileWrap is a simple, elegant, agile lean product lifecycle management tool to enhance product development and realize faster time to market. This datasheets gives overview of AgileWrap:
1. Benefits of AgileWrap
2. Features of AgileWrap
3. System requirements
AgileWrap is on-demand, fast, secure, and affordable. Check out more at www.agilewrap.com.
Daniel Drew has over 34 years of experience developing and maintaining real-time and IT systems. He is an expert in software engineering processes and has led over 16 appraisals using the CMMI model. As Project Lead for United Space Alliance, he created policies governing software development and established compliance to CMMI levels 3 and 5, improving quality, costs, and schedules. He has a Master's in Software Engineering and is PMP, Lean Six Sigma Black Belt, and Scrum Master certified.
“Failure to follow established SOPs is one of the most frequently cited violations in FDA 483s and warning letters. The frequency of SOP-related violations points to the need for all regulated companies to review their SOPs, their methods for distributing compliant SOP training curricula, their methods of validating receipt and testing for comprehension of the materials, and their documentation of SOP training activities. Additionally, enterprise-wide training programs must include automated methods for new employee on boarding, and for annual refresher training. “
BioPharm International
Global Quality Assurance and Regulatory Compliance
by Denise Queffelec and David Peterson
The NextDocs' pre configured solution for managing procedural documentation addresses these key challenges to deliver a compliant, user-friendly solution while minimizing the demands on your already overtaxed business and IT users.
Unlimited Innovations (UI) is a software and IT services company that provides customized solutions to aerospace, healthcare, and government clients. They have experience developing systems for business intelligence, data analytics, and automating workflows. UI offers pre-built software modules that can be customized for client needs, allowing projects to be completed faster and at a lower cost than custom software development. Their team of experts in aerospace and healthcare can quickly understand client domains and requirements.
Portfolio Planning for 2013 - Keeping It BasicEPM Live
This document provides an overview of EPM Live's integrated project portfolio management (PPM) and work management platform. It highlights key features such as demand management, strategic alignment, governance and workflow, financial management, resource management, schedule management, work management, what-if modeling, and reporting. The platform aims to help organizations capture all work requests, align projects to objectives, make data-driven decisions, manage resources and finances, and gain visibility and control across work. It is positioned as providing increased value, efficiency, and opportunity to retire multiple solutions with its integrated platform.
An overview of Free Thinking in society. The presentation explains the drawbacks and advantages of Free Thinking using materials from many resources/sources. It is a visual essay
Мониторинг и анализ блогов: исследование имиджа Патриарха Кирилла в LiveJournalsmresearch
Имидж и репутация Патриарха Московского и Всея Руси Кирилла I в восприятии русскоязычной аудитории сообщества LiveJournal. Анализ мнений, высказанных в комментариях в блогах LiveJournal в связи с избранием Митрополита Кирилла (Гундяева) главой РПЦ.
Intro to Traditional Media for community bike organizationsJamie Gumbrecht
This document provides tips for bike shops on how to work with traditional media outlets. It recommends starting with media you control like blogs and social media. It also suggests getting in touch with reporters when your shop has a new event, success story, or wants to respond to an issue. The document advises building relationships with media by being accessible and sharing information through various methods like phone, email, or press releases to help promote your shop and issues.
This project sign-off sheet is for a project with the goal of delivering stated deliverables to clients. It requires signatures from the project manager and sponsor to acknowledge that the deliverables were delivered and received at the agreed quality levels, with spaces to provide the project name, dates, duration, manager, sponsor, deliverables, and clients. Upon signing, the project manager and sponsor are confirming the successful completion and handoff of the project and its deliverables.
Release management and environments management are important for agile delivery. Release management involves defining, implementing, and improving standardized structures and processes for building, deploying, and releasing software. Environments management identifies, scopes, plans, and allocates test environments. Proper release and environments management is critical for adopting agile practices and speeds up time to market while improving quality. Effective environment management reduces time and costs by meeting milestones.
Infogain’s Application Management Services increase the return on application investments and improve IT organization effectiveness freeing IT resources to focus on business priorities.
This document discusses cloud migration strategies and best practices for migrating applications and infrastructure from on-premises to AWS. It covers the application discovery and analysis process, defining migration strategies like re-host, re-platform, re-architect, and prioritizing applications for migration. Common challenges of mass migrations are also addressed, along with how tools can help automate the process. The presentation concludes with an overview of planning the migration design and execution.
This document provides a summary of Abby Brown's technical experience including book reviews and editor roles, software patents submitted and issued, research projects and presentations conducted, and technical memberships. Key details include serving as technical editor for two books on Tibco software, submitting several patents around automated tools for services, metadata, and network alarms, presenting on topics such as cloud computing and SOA, and holding memberships in technical organizations like IEEE, The Open Group, and OASIS.
This document discusses implementing successful IT service management (ITSM) systems. It begins with basic definitions of ITSM, ITIL, and ISO 20000. It then covers the ITSM hierarchy and various ITSM certifications for organizations and professionals. The document outlines the implementation process in three phases and emphasizes focusing on people, processes, and technology. It provides an overview of various ITSM tools and technologies and concludes with factors that can lead to ITSM resistance and tips for successful change management when implementing ITSM.
The document summarizes a feasibility assessment of three candidate systems for an information system project. It describes the operational, technical, economic and schedule feasibility of each candidate. Metrics like functionality, costs, benefits and timelines are evaluated. Candidate 2 scores the highest overall due to fully supporting required functionality, using a mature technology, having the best cost-benefit profile and moderate implementation timeline.
Performance problems are common in mission critical Java and .NET applications running in distributed, heterogeneous environments. Problem resolution takes too much time and resources using current tools. Traditional developer tools like debuggers and profilers do not work in production and do not provide the information needed to diagnose problems across multiple servers. Performance issues can occur anywhere in a transaction's execution path, so simply addressing symptoms does not solve the underlying problem. A new approach is needed to efficiently collect diagnostic data and speed up root cause analysis.
الإتحــــــــــــــــــــــاد الوطني للشبــــــــــاب السوداني
المؤسسة الشبابية لتقانة المعلومات
ورشة صناعة البرمجيات في السودان
الورقة الاولى :
مناهج التعليم وصناعة البرمجيات في السودان
أسامة عبدالوهاب ريس
The Big Three tech trends—mobility, cloud computing and the
Internet of Things—show that the world is truly going digital. As a
result, organizations need to begin operating at the speed of digital, especially if the business is to take advantage of real-time, alwayson connections within a data-rich environment.
Mobility in particular is at the heart of the digital customer
experience, with users increasingly spending more time with their
devices. And the mobile theme of always-on, always-available further increases the need for organizations to embrace truly agile approaches to development, expanding the definition of becoming quicker and more adaptive. Mobility also relies on an ecosystem of applications and systems to deliver desired, compelling customer experiences. It requires that front-end mobile apps as well as other applications in the ecosystem move at lightning speed.
Cloud Computing Deployments Should Begin With Service Definition - SOA architecture and How Cloud enhances ease of doing business in a scalable and reliable way.
HI Team,
I am looking for a job change. I am having 5+ years of development and 1 year of Pen testing Experience. I am looking for Hyderabad location. Details below
Relevant IT Experience: 5.7 Years
Web application security testing Exp : 1 year
Contact number: 9742855955
Notice period: 90 days (Negotiable)
Current Location: Bangalore
Preferred Location: Hyderabad
Thanks,
Raju
The document discusses the Cloud Adoption Framework (CAF) which provides guidance for companies adopting AWS. It describes the common stages of a cloud adoption journey including planning, building, operating, and continuously improving cloud environments. The CAF also includes perspectives on people, processes, security, maturity levels, platforms, and operations to help customers develop cloud strategies and roadmaps.
Robert J Graham Resume (July 05 2012) V1.8robertjgraham
Robert J.R. Graham is seeking a Business Analysis or Process Consulting position that allows for advancement to project management or departmental management. He has 15 years of IT industry experience and technical skills including virtualization, Lean/Six Sigma, and ITIL. His experience includes roles managing virtualization operations and implementing processes for change management, resource management, and optimization at CIBC.
This document discusses Unisys' mobility solutions and services. It outlines the challenges of enterprise mobility including IT planning, management, and demonstrating business value. Unisys' approach includes helping clients manage personal devices used by employees and integrating them securely into business processes. The company offers comprehensive mobility solutions tailored to each client's needs, with global reach and advisory, transformation, and managed services.
This document discusses application assembly using web services. It proposes that web services allow non-technical people to construct complex business software by assembling reusable software components/services. However, there are still challenges to address like how to take abstract concepts into software and ensure quality attributes like performance and security. The document presents a "separation continuum" model to understand the different elements that make up business systems from abstract requirements to software implementation. It argues that application assembly using independently developed web services is feasible if standards are followed and the right assembly tools are available.
The document describes the Teletrips Management System, which helps organizations transition to more flexible work arrangements. It provides tools to effectively manage this transition, improve employee effectiveness, and enhance environmental efficiency. The system guides individual participation decisions, ensures proper approvals and training are in place, and allows organizations to track implementation status. It also provides real-time performance monitoring and quarterly impact reports.
Net@Work Client Presentation with Security Ray Glass
This document provides an overview of Net@Work, a technology integration company based in North America. Some key points:
- Net@Work was founded in 1996 and has over 200 employees serving over 4,500 clients.
- They offer a wide range of IT services including consulting, infrastructure support, security services, and managed IT services.
- For security assessments, Net@Work performs vulnerability scans, reviews security policies, analyzes third-party risks, and provides recommendations to improve security controls. They categorize risks as high, medium, or low.
- Net@Work recommends ongoing security assessments at least annually to ensure protections remain effective over time. Quarterly assessments are ideal.
The document provides a summary of 15 projects that Jeff Davis has managed or contributed to over his career. These include developing applications like a case tracking system for a captive insurance company and a custom service request system. He has also led infrastructure projects such as deploying a new LAN across 45 offices and upgrading 1200 desktop computers. Other responsibilities discussed are managing development teams, implementing new systems, and establishing project management processes.
Similar to Application Compatibility Planning Service (20)
Main news related to the CCS TSI 2023 (2023/1695)Jakub Marek
An English 🇬🇧 translation of a presentation to the speech I gave about the main changes brought by CCS TSI 2023 at the biggest Czech conference on Communications and signalling systems on Railways, which was held in Clarion Hotel Olomouc from 7th to 9th November 2023 (konferenceszt.cz). Attended by around 500 participants and 200 on-line followers.
The original Czech 🇨🇿 version of the presentation can be found here: https://www.slideshare.net/slideshow/hlavni-novinky-souvisejici-s-ccs-tsi-2023-2023-1695/269688092 .
The videorecording (in Czech) from the presentation is available here: https://youtu.be/WzjJWm4IyPk?si=SImb06tuXGb30BEH .
Fueling AI with Great Data with Airbyte WebinarZilliz
This talk will focus on how to collect data from a variety of sources, leveraging this data for RAG and other GenAI use cases, and finally charting your course to productionalization.
How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?
Must Know Postgres Extension for DBA and Developer during MigrationMydbops
Mydbops Opensource Database Meetup 16
Topic: Must-Know PostgreSQL Extensions for Developers and DBAs During Migration
Speaker: Deepak Mahto, Founder of DataCloudGaze Consulting
Date & Time: 8th June | 10 AM - 1 PM IST
Venue: Bangalore International Centre, Bangalore
Abstract: Discover how PostgreSQL extensions can be your secret weapon! This talk explores how key extensions enhance database capabilities and streamline the migration process for users moving from other relational databases like Oracle.
Key Takeaways:
* Learn about crucial extensions like oracle_fdw, pgtt, and pg_audit that ease migration complexities.
* Gain valuable strategies for implementing these extensions in PostgreSQL to achieve license freedom.
* Discover how these key extensions can empower both developers and DBAs during the migration process.
* Don't miss this chance to gain practical knowledge from an industry expert and stay updated on the latest open-source database trends.
Mydbops Managed Services specializes in taking the pain out of database management while optimizing performance. Since 2015, we have been providing top-notch support and assistance for the top three open-source databases: MySQL, MongoDB, and PostgreSQL.
Our team offers a wide range of services, including assistance, support, consulting, 24/7 operations, and expertise in all relevant technologies. We help organizations improve their database's performance, scalability, efficiency, and availability.
Contact us: info@mydbops.com
Visit: https://www.mydbops.com/
Follow us on LinkedIn: https://in.linkedin.com/company/mydbops
For more details and updates, please follow up the below links.
Meetup Page : https://www.meetup.com/mydbops-databa...
Twitter: https://twitter.com/mydbopsofficial
Blogs: https://www.mydbops.com/blog/
Facebook(Meta): https://www.facebook.com/mydbops/
High performance Serverless Java on AWS- GoTo Amsterdam 2024Vadym Kazulkin
Java is for many years one of the most popular programming languages, but it used to have hard times in the Serverless community. Java is known for its high cold start times and high memory footprint, comparing to other programming languages like Node.js and Python. In this talk I'll look at the general best practices and techniques we can use to decrease memory consumption, cold start times for Java Serverless development on AWS including GraalVM (Native Image) and AWS own offering SnapStart based on Firecracker microVM snapshot and restore and CRaC (Coordinated Restore at Checkpoint) runtime hooks. I'll also provide a lot of benchmarking on Lambda functions trying out various deployment package sizes, Lambda memory settings, Java compilation options and HTTP (a)synchronous clients and measure their impact on cold and warm start times.
5th LF Energy Power Grid Model Meet-up SlidesDanBrown980551
5th Power Grid Model Meet-up
It is with great pleasure that we extend to you an invitation to the 5th Power Grid Model Meet-up, scheduled for 6th June 2024. This event will adopt a hybrid format, allowing participants to join us either through an online Mircosoft Teams session or in person at TU/e located at Den Dolech 2, Eindhoven, Netherlands. The meet-up will be hosted by Eindhoven University of Technology (TU/e), a research university specializing in engineering science & technology.
Power Grid Model
The global energy transition is placing new and unprecedented demands on Distribution System Operators (DSOs). Alongside upgrades to grid capacity, processes such as digitization, capacity optimization, and congestion management are becoming vital for delivering reliable services.
Power Grid Model is an open source project from Linux Foundation Energy and provides a calculation engine that is increasingly essential for DSOs. It offers a standards-based foundation enabling real-time power systems analysis, simulations of electrical power grids, and sophisticated what-if analysis. In addition, it enables in-depth studies and analysis of the electrical power grid’s behavior and performance. This comprehensive model incorporates essential factors such as power generation capacity, electrical losses, voltage levels, power flows, and system stability.
Power Grid Model is currently being applied in a wide variety of use cases, including grid planning, expansion, reliability, and congestion studies. It can also help in analyzing the impact of renewable energy integration, assessing the effects of disturbances or faults, and developing strategies for grid control and optimization.
What to expect
For the upcoming meetup we are organizing, we have an exciting lineup of activities planned:
-Insightful presentations covering two practical applications of the Power Grid Model.
-An update on the latest advancements in Power Grid -Model technology during the first and second quarters of 2024.
-An interactive brainstorming session to discuss and propose new feature requests.
-An opportunity to connect with fellow Power Grid Model enthusiasts and users.
What is an RPA CoE? Session 1 – CoE VisionDianaGray10
In the first session, we will review the organization's vision and how this has an impact on the COE Structure.
Topics covered:
• The role of a steering committee
• How do the organization’s priorities determine CoE Structure?
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Chris Bolin, Senior Intelligent Automation Architect Anika Systems
Skybuffer SAM4U tool for SAP license adoptionTatiana Kojar
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- Review what KM ‘is’ and ‘isn’t’
- Understand the value of KM and the benefits of engaging
- Define and reflect on your “what’s in it for me?”
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Dandelion Hashtable: beyond billion requests per second on a commodity serverAntonios Katsarakis
This slide deck presents DLHT, a concurrent in-memory hashtable. Despite efforts to optimize hashtables, that go as far as sacrificing core functionality, state-of-the-art designs still incur multiple memory accesses per request and block request processing in three cases. First, most hashtables block while waiting for data to be retrieved from memory. Second, open-addressing designs, which represent the current state-of-the-art, either cannot free index slots on deletes or must block all requests to do so. Third, index resizes block every request until all objects are copied to the new index. Defying folklore wisdom, DLHT forgoes open-addressing and adopts a fully-featured and memory-aware closed-addressing design based on bounded cache-line-chaining. This design offers lock-free index operations and deletes that free slots instantly, (2) completes most requests with a single memory access, (3) utilizes software prefetching to hide memory latencies, and (4) employs a novel non-blocking and parallel resizing. In a commodity server and a memory-resident workload, DLHT surpasses 1.6B requests per second and provides 3.5x (12x) the throughput of the state-of-the-art closed-addressing (open-addressing) resizable hashtable on Gets (Deletes).
inQuba Webinar Mastering Customer Journey Management with Dr Graham HillLizaNolte
HERE IS YOUR WEBINAR CONTENT! 'Mastering Customer Journey Management with Dr. Graham Hill'. We hope you find the webinar recording both insightful and enjoyable.
In this webinar, we explored essential aspects of Customer Journey Management and personalization. Here’s a summary of the key insights and topics discussed:
Key Takeaways:
Understanding the Customer Journey: Dr. Hill emphasized the importance of mapping and understanding the complete customer journey to identify touchpoints and opportunities for improvement.
Personalization Strategies: We discussed how to leverage data and insights to create personalized experiences that resonate with customers.
Technology Integration: Insights were shared on how inQuba’s advanced technology can streamline customer interactions and drive operational efficiency.
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Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
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Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
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"$10 thousand per minute of downtime: architecture, queues, streaming and fin...
Application Compatibility Planning Service
1. 2010
Application Compatibility
Planning Service
A Service with APP-(reciation)
A Service designed to provide IT Departments with an understanding of the
Application Compatibility and Remediation needs that their organization faces
prior to the Client Migration along with a Discovery of their Environment.
Christopher Silver
MyGreatClients.com
2. Application Compatibility Planning Service
Table of Contents
I. Overview
II. Defining YOUR IT Environment
III. Defining YOUR Application Management
IV. Collection of Environmental Information
V. Analysis of Environmental Information
VI. TestingRationalization Remediation
VII. User Acceptance Testing (UAT)
VIII. Deployment Distribution Solution
IX. Planning Service Deliverables
X. Term Definitions
APPENDIX: ACPS Engagement Options
A. Discovery & Evaluation
B. Remediation
Christopher Silver Page 1
3. Application Compatibility Planning Service
I. ACPS Overview
Collect Analyze Remediate Deploy SYNERGY
a. What is the ACPS exactly?
The ACPS or Application Compatibility Planning Service is designed to assist the IT Project Team to
assess the total compatibility of the applications in the organizations environment. This service is
designed to discover the following variables for the IT Project Team, Quantity, Duration, Cost
Estimate and Methodology.
During the Discovery Phase there will be Collateral information Collected and Analyzed that will
help in your migration and standardization. Company Profile of Users Organizational Structure
and Situational Role. Also, Application Management Catalog, Application Documentation as well
as Recommendation of Customized Support & Process workflows.
b. How can it help my migration?
This Planning Service helps your migration and (BAU) Business As Usual Operations by having
experts in ACPS collect & analyze the information in your organization. The Application Usage by
Organizational Structure and Situational Role helps in the development of Image Deployment
Scenario’s. This sets the timeline for the Building and Deployment for your company’s migration
by showing you the prioritization of the applications in use. With the Information of Time, Cost
and Method will assist with planning for your Business Value in procuring funding of your project.
Project Apps Location Apps Team Apps User Apps
Department Apps Role Apps
Core Applications
Operating System
Hardware Abstraction Layer (HAL)
Hardware
Christopher Silver Page 2
4. Application Compatibility Planning Service
II. Define IT Environment
Discovery of the Current & Future Environments is paramount for developing solutions on Application
Management and Remediation. There must be a clear understanding of what technologies are in place
or will be in place for the remediation. This ensures that business critical functionality is not affected,
and can be planned around.
a. Discovery of Current Environment
i. Client Server Network Infrastructure
1. Client System Discovery (HWSWOSetc)
2. Server Systems Discovery (ADDNSSCCMExchangeWSUSetc)
3. Network Discovery
ii. Support Structure
1. Help Desk (Call Center) Deskside Technical Admins
2. Business Analyst Application Owners Application Testers
3. Change Management (Change Windows)
iii. Process Workflows
1. Challenge Ticket Progression Requisitions
2. Application Management (Integration Process)
3. Packaging Solution & Deployment Solution & Testing Processes
Support
Center
Client
Support
Center
Business Process Deskside
Support
Structure Infrastructure
Tech Tech Deskside
Admins
Network Server
Admins Support
b. Discovery of Planned Migration Environment w/Timeline
A detailed diagram and timeline of what the environment looks like after all the necessary
upgrades and implementations are complete is needed. It is important to know what the
environment looks like at all times and also what changes have been made and are scheduled to
be made. This can affect how the applications function in the production environment, and may
cause for further infrastructure remediation.
Christopher Silver Page 3
5. Application Compatibility Planning Service
III. Define Application Management
This is a great time to attack the challenges you have faced in the past with Application Management in
your organization. It is also the time to set policies and procedures around managing the integration of
applications in the environment as well as setting the documentation and packaging procedures around
your application catalog. We can also design workflows around support and training models that with
the strengths of your department.
a. Discovery of Current Application Management Structure
By understanding the Pros & Cons of the current Application Management Processes we can
correctly modify it to maximize the productivity and success rate the new processes and
procedures will have in your environment. Every culture is different, and understanding what
works and what doesn’t will guarantee the success of the project.
b. Set Goals for Future Application Management Structure
With this time available it is important to take a look at your entire Application Management
System. What do you want your Application Process to look like, what are the strengths and what
we can implement now to assist your support and administration of your application portfolio
moving forward.
i. Flexibility
How fast can you respond to technology change and to adopt it as a competitive advantage?
How well do you understand the Business to recommend the solution of Application
management that works the best? How efficient and productively can you manage the
lifecycle of application management? How can your processes adapt to the changing
environment?
ii. Productivity Efficiency
How can we develop an Application Management Solution that best maximizes the
productivity of the User and the Technician? How can we lower the resolution time and the
help desk calls while still providing a user friendly and familiar experience.
iii. Documentation
How can we document the Standards, Policies, Procedures, Processes and Methodologies
used to provide a standardized environment? How can we document the applications and
have the necessary support information in a centralized location for quick ticket and
challenge resolution.
iv. Communication
How can we improve the communication between all levels of support, the business and
technical administration?
Christopher Silver Page 4
6. Application Compatibility Planning Service
IV. Collection of Environmental Information
UnKnown DISCOVERED
The collection of environmental information is a very important phase; this is where a discovery of all
applications used in the environment. By collecting all this information we can quickly assess the
business critical applications and begin to prioritize and categorize the organization. The importance of
this stage is in gathering all the applications present in the environment, not just the approved. That is
why there are multiple different tools and options we use to gather this information.
a. Tools & Utilities
i. ACT- Microsoft Application Compatibility Toolkit
ii. MAP- Microsoft Assessment and Planning Toolkit
iii. Reports- SMSSCCMother
iv. Interviews & Questionnaires to Users
b. Discovery of Organizational Structure
Understanding your company is paramount, the best way to develop application management
plans is to talk to Human Resources and receive a copy of their organizational chart. By profiling
the same way that HR profiles the users you make for a synergetic effort and combination of IT
and HR communication.
c. Inventory of Applications
Using the tools & utilities, a complete application list is created of all application currently being
utilized in the environment (Known & Unknown). This is then cross-referenced with the approved
applications list to compile as a complete environmental application list that we now can analyze.
i. Categorize by Organizational Units
We categorize by organizational units to get a complete picture of what user role require
applications for core business critical functionality. By categorizing in this method we can
begin to create automatic standards to persons to help in the support and break-fix scenario
challenges that support centers face in challenge tickets. This also assists in the
development of hybrid images.
ii. Gather Documentation & Support Information
In one central location all the current documentation as well as support information for all
the applications in your environment. For this the best source is usually the deskside and
help desk personnel.
Christopher Silver Page 5
7. Application Compatibility Planning Service
iii. Business Application Owners
Business Application Owners are members of the user community to either were the
business sponsor on purchasing the application or are the primary users of the application.
These Application Owners will be the persons responsible for assuring the testing and
configuration of the application are configured correctly. The Business owners will be the
appropriate source to gather support and contact information as well as install media for
the applications. They will also have key information on the Current Versions and timelines
on new or upgrade versions.
iv. Locations of Install Points & Media
The location of all install directories that have been used for all applications is very
important. This is the main cause for MSI and Install corruption because installs are done
with rogue install packages from unknown points. The cause of this is usually security
access to centralized install points, or ease of use of removable media. The violators are
often our own support personnel. The best people to list every install points are the
Deskside and Support Center technicians.
File Server
1st Level Support
File Server
2nd Level Support End User
File Server
SCCM SMS
Logon-Scripts
Group Policy
File Server
v. Distribution Methods
Capture all the current steady state distribution methods used for Software Deployment for
all the applications on the list. This will give clues as to some of the challenges of
applications as well as some pre-requisites that were sometimes previously unknown or
undocumented.
Christopher Silver Page 6
8. Application Compatibility Planning Service
V. Analysis of Environmental Information
The Analysis of the data collected sets the course for the solution on the Application Management and
assists in the planning for your organizations migration. By deciphering the data collected this provides
a categorized view on the business critical and role based applications that will drive the decision
making and define the scenarios for your Application Management Strategy.
Organization
Task
Department
Contract Mobile Location
USERS
Group
Role
Remote Office
User
a. Creation of Supported Application Inventory Catalog
Central Reference Point Document for all Approved Packaged Software in the environment. This
Catalog is referenced to find information on software install methods and any application
approvals that may be needed prior to an install of a requested application.
b. Documentation & Support Information
Complete Document that contains all information about the packaged application prepared by the
Packager and contains details on the packaging process and information on the install itself as well
as support information and contact persons. This is also the time to set the folder structure for
your applications for ease of use and efficiency for support. A clean and efficient folder hierarchy
is pivotal for the administration of your application portfolio.
c. Prioritization Categorization of Applications by Organizational Units
The applications are then categorized by installation instances by Organizational Structure, of
business needs. They are also prioritized according to install usage instances to gage which
applications are in more demand and receive a higher priority rating.
d. Assignment of Business Application Owners & Testers
This is also the phase where Application Owners or qualified “Super User” of applications are
assigned to be the testers of packaged solution. The Business Owners are the user of the
application that purchased or is responsible for the licenses or requested the software integration.
By assigning these persons at an early stage and getting them integrated in the process, this
assists the remediation stage of the Application Compatibility of your organizations Applications.
Christopher Silver Page 7
9. Application Compatibility Planning Service
VI. Testing Remediation Rationalization
The testing, remediation and rationalization phase is how the applications are integrated in the
environment. The testing is done as a pre-requisite to every application to ensure it works on the
organizations image then the rationalization and remediation is how we assign a solution to the
challenge of organizational technical integration.
a. Testing Procedure
This is imperative to test the applications on a beta-Version of your organizations image, this
ensures that it is qualified and works in the environment as a vendor install before any packaging
or deployment solution is applied. This is used for every application, even those that are certified
to work on the new OS, because it does not certify that it will work with some of the
customizations that are specific to your organizations image.
b. Rationalization
This time of Application remediation can be used to eliminate and combine applications that
perform similar functionality. This is a great way to decrease your supported applications count as
well as eliminating unnecessary spending for licenses and unique applications that only provide
limited functionality; this can also be used to create universal training and support across the
organization.
c. Remediation Options (Packaging Solution)
The term remediation refers to a Packaging Solution or way of attacking an application to ensure
its standardization, compatibility and ability for automatic deployment to the user community.
Below are the possibly ways of accomplishing this task with the technological tools available to the
Packaging Solution Engineer.
i. New Version Available
This is the recommended first step for remediation, although typically the most expensive
option either with Development or Acquisition Cost this option is the best because it offers
definite Vendor Support of the Application.
ii. Shim
This modifies the calls applications make to the operating system, every application cannot
be shimmed and this does come with minimal management of a shim database that must be
updated and installed on client machines to function.
SHIM DB
Application Operating
Call to OS System
SHIM DB
iii. Change Policy
An option of changing the security policy of the client systems by disabling UAC or
InterIntra net zones to allow for more flexibility. This is a current struggle between security
Christopher Silver Page 8
10. Application Compatibility Planning Service
and functionality but a decision of what is business critical and vendorcompany supported
is an argument that is used to facilitate a switch.
iv. Virtualization
Application Virtualization (APP-V) is a current technology being utilized where this resolves
the conflicts applications have with other application on systems by running the application
in a virtual “bubble” by a client agent on the client systems.
Machine Enterprise Virtualization (MED-V) is a technology being utilized which is resolving
conflicts between application and operating systems by making available to the application
a virtual operating system of XP.
Both technologies help resolve conflicts but the technology is new and only functions
efficiently when the application meets certain requirements. The benefit is there are
management consoles and the client systems maintain their stability and integrity by not
having application physically installed on machines.
Application
Files
OS
Runtime
Virtualized Virtual
Files
Files Application
Virtual
Registry
v. Terminal Services Citrix
vi. Retire It
Sometimes the best option is to remove this application from your organization because of
its low value and priority and difficulty to manage and support. There may be a business
case to Retire It or Rationalize it with a different vendor’s application or perhaps a feature
on already owned software accomplishes similar functionality.
d. Remediation Tools & Utilities
i. MSI Editor-
1. Wise Package Studio
2. Install Shield Admin Studio
ii. Virtualization-
1. Microsoft Application Virtualization (App-V)
2. Microsoft Machine Enterprise Virtualization (MED-V)
iii. Application Compatibility Toolkit (ACT): Compatibility Administrator - Shim Database
iv. Scripting For Automation
VBscript, Powershell, Batch, WinBatch, AutoIT, etc.
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11. Application Compatibility Planning Service
VII. User Acceptance Testing (UAT)
a. Acceptance Policies
Application Business Owner Acceptance or “Sign Off” of the Packaged & Deployed application is
required prior to the applications release into the environment. By putting this level of
responsibility on the business as well as the IT Admin we ensure that a quality well tested product
is being released.
These Policies are best to be put into effect at this juncture because this is the most important
policy being put under for executive review. This sets a level of responsibility on the business to
work with IT in the production of Packaging & Deployment Solutions for the company.
b. UAT Stakeholders & Resources
i. Stakeholder’s
1. Application BusinessTechnical Owner
The Application Business Owner (Business Analyst) has a stake in the success of the
application package because it is their user community that the application is being
deployed and where they are held accountable. It is in their best interest to ensure
that the package that is going out to the community is well tested.
2. IT Packaging Solution Engineer
The Packager has stake in the success of the application package because ultimately
they are responsible for the package that is ultimately delivered down to the users
machine. The Packager & IT Manager is always ultimately accountable for all
packages that were packaged by the individual.
3. IT Deployment Engineer
The Deployment Engineer is responsible for the packaging solution to be put into a
deployment solution set for a distribution to the targeted users’ desktops.
ii. Resources
1. Pilot Test Groups
2. Change Management
3. IT Managers
c. UAT Procedure & Workflows
i. Official Packaging Solution Testing Procedure
1. Script for Testing a test system Prior to Install
2. Script for Testing an Application Install
3. Application Technical Business Owner Test of Application
4. Script for Testing a System Post Install
5. Script for Uninstall Testing of Application
6. Script for Testing a System Post Uninstall of Application
d. Documentation
i. Application UAT Policy
ii. UAT Procedure Scripts Document
iii. Official Application Business Technical Owner Acceptance Form
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12. Application Compatibility Planning Service
VIII. Deployment & Distribution (Deployment Solution)
a. Image Build Process
Some applications due to the usage reports that come back from the Collection and Analysis
phase, can be included during the imaging process as part of a Role Scenario
b. GPO Logon Scripts
If certain requirements of the application require that the application be deployed via GPO or
Logon Script or perhaps some other deployment method is available. This option is not very
controllable or reportable on a management scheme.
c. SMS SCCM Virtualization Mgmt. (Other)
A dependable, manageable, reportable deployment solution to deploy applications to the client
systems.
d. WSUS Other
This is how Microsoft core components and upgrades Framework’s, SP’s, Patches, and Updates
are installed on Client PC’s via the Update Service. This is the best practice for all those
components.
e. Manual
Installed either by Support Center or Help Desk as a last resort, but the version they install is
installed by the same command line as the automated solution and from the same location.
Christopher Silver Page 11
13. Application Compatibility Planning Service
IX. Planning Service Deliverables
a. Application Management Catalog
Central Reference Point Document for all Approved Packaged Software in the environment.
This Catalog is referenced to find information on software install methods and any application
approvals that may be needed prior to an install of a requested application.
b. Documentation & Central Location Structure
Complete Document that contains all information about the packaged application prepared by
the Packager and contains details on the packaging process and information on the install itself
as well as support information and contact persons. This is also the time to set the folder
structure for your applications for ease of use and efficiency for support. A clean and efficient
folder hierarchy is pivotal for the administration of your application portfolio.
ApplicationName_V_xx
Documentation
Application Info Doc
Vendor Support Doc
Manual
Install EXE
Uninstall EXE
Production
- SCCM Source Loc
- Manual Source Loc
Vendor
- Pristine Vendor Media
Working
- Any files from Dev
c. Support & Process Workflows
This process will also analyses your support and process workflows, this is the best time to
recommend new changes in workflow design and optimize the processes based on your
organizational strengths and weaknesses to maximize your productivity and efficiency.
i. Application Integration Process Workflow
Application Integration Process WorkFlow
Application
Catalog
NOT PASS
In Catalog Validation
Application Packaging
Application US Operations For Deployment
Request Form Install Development Kick-Off Meeting
YES Project Stakeholders Discuss Tasks For This Stage
In Catalog Tasks At This Point
-App UpgradeNew Create an SMS Deployable Package
1- Acquire Requested Software
-Target Users Document Entire Process
2- Check App Prerequisites
-Project Dates Follow App Pkg Best Practices
2- Test Against Company Image
-Project Resources Named Create an Install & Uninstall Pkg
FAIL
Validation
Application Requires Prerequisites that
Application are not packaged or available on current
Installed image
Pass
Application Packaging
FAIL Deployment TESTING
App Owner Testing
FAIL
PILOT Testing
Application
Catalog
PASS PASS
SUCCESS
Testing PILOT 1/2 Deployment Testing PRODUCTION
Testing w/ App Owner TESTING Deployment
Tasks For This Stage
-(Deployment) Install Package Tasks For This Stage Tasks For This Stage UPDATED
-Test App, Image, Other Core Apps -Test (Deployment) to 10% of Target -Deployment of Gold Prod Package Now Available
-(Deployment) Uninstall Package -Gather Results for Support Doc’s -Monitor Results Support Calls For Support Install
-Test Image, Other Core Apps
-Get Sign-Off From App Owner
Christopher Silver Page 12
14. Application Compatibility Planning Service
ii. Application Remediation Workflow
Application Integration Remediation
Application List Application
Packager is Assigned
Documentation
Application
Windows 7 Team Lead
Compliance Testing Loads into
Deployment Method
Vendor
Packaging Deployment
Solution Solution
Provided
Solution From
Vendor
MSI App-V Other SCCM App-V Other
Transform Sequenced CMD Line Collection Streaming Manual
SnapShot FileShare Package Cached Special
Temporary
Hold CMD Line Special Advertisemnt
Package Package
Packager HOLD HOLD
Basic For TL UAT For
Testing Decision Decision
Update
Application Application Catalog
WORKING PRODUCTION
File Store Documentation File Store
Page 1
d. Outline Plan Document for Remediation
i. Packaging & Deployment Solutions for Applications
ii. Project Estimates for Remediation (Cost Time Resources)
iii. Options Available for Execution of Remediation
Christopher Silver Page 13
15. Application Compatibility Planning Service
X. Term Definitions
a. ACPS – Application Compatibility Planning Service
b. BAU – Business As Usual: This is the steady state daily operations
c. Package- an installable media customized for standardization, could be MSIApp-v
d. Source- the installation media files as they were provided by the vendor
e. UAT- User Acceptance Testing
f. Packaging Solution- Method an application is packaged Virtualized, MSI, Other
g. Deployment Solution- Method an application is configured for Distribution
h. Packager- Person responsible for creating Packages by utilizing Packaging Solutions
i. Technical Coordinator Lead: Packager with advanced skills and project management methodologies to
assign and coordinate packages to the other packagers.
j. Deployment Tech- Person responsible for creating a Deployment Solution. Usually the SCCM
Administrator.
k. ACPS Liaison- Employee that is a Stakeholder to the ACPS Team that acts as a go between the Packaging
efforts and the company.
l. SCCM – Microsoft Systems Center Configuration Manager 2007 R2: Enterprise Client Management Tool
for the distribution of MS Patches, Service Packs, Updates, Hotfixes, Applications, Operating Systems
Christopher Silver Page 14
16. Application Compatibility Planning Service
Appendix A.
Planning Service Engagement Options
ACPS: Discovery & Evaluation
A. Application Compatibility Planning Service
a. 5 Day Planning Service
Overview Discussions of Collection of Data Phase
Discussions Beginning Planning of Analysis of Data Phase
Design & Implementation of Tools & Utilities
Discovery & Documentation of Current Environment Phase
Documentation & Discussion of Migration Plan
b. 10 Day Planning Service
All of 5 Day Planning Service
Execution Start of Application Inventory Portfolio
Execution Start of Application Documentation Templates
Execution of Folder Hierarchy for Application Repository
Execution of Collection Phase
Beginning Analysis of Data Phase
Planning of Testing Remediation Rationalization Phase
c. 20-30 Day Planning Service
All of 10 Day Planning Service
Complete ACPS – When Complete you will have a fully known Application Inventory Portfolio
along with Reports and Documentation of the Strategy around Application Compatibility in your
Organization.
Christopher Silver Page 15
17. Application Compatibility Planning Service
Appendix B.
Planning Service Engagement Options
ACPS: Remediation
B. Application Management Remediation Service
This is the service that deals specifically with the execution of the Remediation of the Applications in the
organizations environment. This Remediation Service Includes the Complete ACPS as a milestone where
your organization has the ability to choose which option best suites the culture of the company.
Milestones are placed at specific points in the Remediation process to ensure that your organization is
satisfied with the level of service that is being provided. All of these solutions are completely customizable
according to the company and culture being remediated.
a. Application Management Consulting Service
ACPS Technical Project Manager will be onsite to consult your team and lead them through the
entire process of Remediation of your Application Portfolio. The ACPS Technical Project
Manager will work with your Resources to ensure your Application Compatibility is performed
by the industry best practices and in a way that ensures the most productive efficient use of
your organizations resources, or will assist with the acquisition of resources if needed.
Your
Packaging Team
Your
Technical Lead
Our Your
Technical PM UAT Team
Your
ACPS
Deployment Tech
Your
ACPS Liason
b. Resource Augmentation
We can provide excellent resources in any of the required areas for your project and ensure they
are of the highest caliber, these resources can also become regular consultants after the project
has completed to perform BAU Business As Usual Operations.
Packaging
Technical Team
Project Lead
ACPS UAT Team
Lead Deployment
Tech
Christopher Silver Page 16
18. Application Compatibility Planning Service
c. Outsource Total Project Remediation
This solution is a complete end to end solution for your Application Remediation Challenge. All
resources necessary for the Completion of the Application Remediation Process are from our
company. At the end of the solution you are provided with Application Packages available for
distribution by your Deployment Solution, along with complete documentation and application
portfolio. Training and Workflows will be introduced and implemented on your Support Center.
On-Site Team
o All resources located On-Site
o All Remediation is performed On-Site with Organization Equipment
o User Acceptance Testing is Performed
o Progressive Handover
- Application Packages
- Documentation
- Processes & Workflows
- Support Center Integration
o Post – Project Completion
- Ability to keep Application Packaging Solution Engineers as Consultants for BAU
Our
Packaging Team
Our
Technical Lead
Our Our
Project Lead UAT Team
Our Your
ACPS
Deployment Tech
Your Liason
Christopher Silver Page 17
19. Application Compatibility Planning Service
Off-Site Team
o All resources located at Off-Site (US) DataCenter
o All Remediation is performed at Off-Site Location
o Organization must Provide Pre-Requisite Requirements
o Your Resources perform Progressive Post UAT
o Progressive Closeout Handover
- Application Packages
- Documentation
- Processes & Workflows
- Support Center Integration
Our
Our
Off-Site Technical
Packaging Team
Coordinator
ACPS Your
UAT Team
On-Site Your Liason
Your
Deployment Tech
Hybrid Team
o Team Off-Site Team Lead Consultant On-Site
o Team Lead Consultant Performs UAT
o Team Lead Consultant Assists with Deployment Solution
o All Packaging performed Off-Site with Team Lead Consultant Performing Progressive
Handover Concurrently On-Site
o Progressive Handover
- Application Packages
- Documentation
- Processes & Workflows
- Support Center Integration
o Post – Project Completion
- Ability to keep Team Lead Consultant as Consultants for BAU
Our
Our
Off-Site Technical
Packaging Team
Coordinator
Your Our
ACPS
UAT Team
Our
Technical Lead
Your Our
On-Site
Deployment Tech
Your Liason
Christopher Silver Page 18