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INSPIRING
CONFIDENCE
2006 REVIEW OF OPERATIONS
How do we inspire confidence every day with customers around the globe? It’s
simple. Through personal service. Innovative products. And consistently superior
results. Our people across all business units continually provide customers with
the best products, programs and services they need to make their operations
run smoothly and efficiently.

The following is a detailed summary of 2006 and outlook for 2007 from each of
our core businesses.


                                             HIGHLIGHTS
                                                                                           Increased its sales force productivity
                                               Accomplished continued, strong
                                                                                           with the completed national rollout
                                               success with its proven 360° of
                                                                                           of portable 360° Advisor™ tablet
                                               Protection™ program, a
                                                                                           computers, which gather critical
                                               comprehensive suite of solutions for
                                                                                           service reporting information in real
                                               foodservice, hospitality and long-term
                                                                                           time and enhance operational data,
                                               care customers that significantly
                                                                                           helping customers increase food
                                               increases food safety, guest
                                                                                           safety and operational efficiencies.
                                               satisfaction, operating efficiency and
                                                                                           Continued to make significant
                                               employee safety.
                                                                                           investments in its field sales-and-
                                               Achieved substantial competitive
                                                                                           service organization through hiring
                                               gains with new corporate accounts
UNITED STATES:
                                                                                           additional sales-and-service associates,
                                               and independent (street) customers.
INSTITUTIONAL
                                                                                           training and new technology.
                                               Integrated the Professional Products
Institutional drove record 11% sales
                                               line into the Institutional range of
growth and increased profits in 2006,
                                                                                         OUTLOOK
                                               solutions, leveraging the breadth and
thanks to significant new account gains
                                                                                         Institutional expects to once again
                                               expertise of the Institutional sales
and comprehensive, differentiated
                                                                                         achieve strong growth in 2007. The
                                               force to deliver value-added floor care
programs. The division also achieved
                                                                                         division will invest in additional sales-
                                               and janitorial products to customers in
greater operating efficiency, successfully
                                                                                         and-service associates, technology,
                                               hospitality, healthcare and commercial
offset increases in raw materials and
                                                                                         training and R&D to ensure it continues
                                               facilities.
fuel costs, and further penetrated key
                                                                                         to deliver the highest level of exceptional
                                               Drove accelerated growth in the
customer segments with additional
                                                                                         service to customers. The water
                                               water care solutions market, thanks
solutions.
                                                                                         solutions segment offers particularly
                                               in part to a newly designed FresH2O™
                                                                                         good growth potential, and new product
                                               water filtration system, which is used
                                                                                         launches will also enhance the division’s
                                               by restaurants and hospitality
                                                                                         360° value proposition.
                                               customers to purify tap water used
                                               in beverages and food.




10   ANNUAL REPORT 2006
PEST ELIMINATION                            KAY                                          HEALTHCARE
Pest Elimination enjoyed strong, 13%        By focusing on large new customer gains      Healthcare achieved record sales
sales growth in 2006 driven by new          in its core quickservice and food retail     and improved market share in its
contract sales, Circle the Customer and     markets, Kay accomplished another year       instrument care and rinseless hand
penetration of existing accounts in core    of strong double-digit growth, with          hygiene segments in 2006. Nonetheless,
segments. The division also significantly   record sales increasing 11%. Kay also        comparing against a strong year-ago
improved its operating income, and          expanded its reach in all of its markets     period, sales grew 4%. The division
earned the highest level of customer        through aggressive penetration of new        invested in new training programs for
retention in its history.                   and existing customer accounts, while        sales, leadership and key technical roles
                                            benefiting from continued growth and         in order to further strengthen the field
HIGHLIGHTS                                  success of its global chain customers.       organization and drive sales.
  Attained significant growth in sales
  of its Innspect Bed Bug Service™ for      HIGHLIGHTS                                   HIGHLIGHTS
  the hospitality market and its Wing         Enjoyed good gains across the board          Made significant new account gains
  CommandSM bird program in the retail        in the quickservice food industry, as        and successfully renewed key GPO
  and government segments.                    new accounts, new programs, new              (group purchasing organization)
  Created a new, limited-service hotel        products and improved product                contracts.
  program in response to customer             penetration all contributed to the gain.     Expanded its highly successful
  need for bundled services, which has        Continued to drive Circle the Customer       Asepti-Solid™ program with additional
  achieved considerable sales and is          – Circle the Globe success through the       solutions that further solidify its
  driving growth with franchises.             MarketGuard™ food retail program,            presence as the market leader in
  Expanded its proven EcoProSM FS             which combines best-of-industry              central sterile.
  program to the quickservice                 solutions for food safety, pest              Upgraded its hand hygiene dispensing
  restaurant segment, where it                elimination and floor care.                  systems, offering superior, touchless
  provides exceptional protection             Introduced the Formula Foam™                 technology while preventing drips
  against pests such as fruit flies,          Cleaning System, a portable,                 and clogs.
  cockroaches, mice, rats and ants.           self-contained, high-foaming system          Partnered with industry experts to
  Achieved outstanding double-digit           designed for cleaning fresh foods            develop programs to promote hand
  growth in the EcoSure food safety           departments in food retail locations         hygiene compliance and reduce
  and quality assurance business, driven      more quickly and thoroughly.                 healthcare-associated infections.
  by Circle the Customer relationships        Launched Polar Blue™, a high-
  and focus on operational efficiencies.      performance pot-and-pan detergent          OUTLOOK
  Invested in a number of strategies to       designed specifically for cold             Healthcare expects strong growth in
  reduce work-related injuries, increase      temperatures found in certain areas        2007 as it continues to make further
  driver safety, attract and recruit top      of the food retail environment.            investments in field sales-and-service
  talent, and more efficiently manage its                                                personnel and their capabilities, invest in
  routes, all to further enhance its high   OUTLOOK                                      R&D, and pursue strategic acquisition
  service levels and customer               Kay expects continued aggressive growth      opportunities. The division plans further
  satisfaction.                             in 2007 in all of its market segments,       expansion into the gastrointestinal
                                            fueled by a healthy mix of corporate         market with a broad cleaning and
OUTLOOK                                     account gains and new product                disinfection portfolio. Its growth is also
In 2007, Pest Elimination expects           innovations. Kay will also help develop      expected to come from its core product
continued strong growth as it drives new    additional solutions for its customers,      portfolio for instrument care and hand
contract sales and additional service       and further growth for Ecolab, through       hygiene, as well as from its strong base
solutions in its core segments. The         application of the Circle the Customer –     of contract sales.
division also plans to introduce an         Circle the Globe strategy in its core
improved food and beverage segment          markets of quickservice and food retail.
program, including new programs for the
education and healthcare sectors.




                                                                                                       ANNUAL REPORT 2006          11
GCS SERVICE                                 TEXTILE CARE                                 FOOD & BEVERAGE
In 2006, GCS Service focused on             Textile Care showed a strong                 Food & Beverage achieved solid growth
developing systems and processes            improvement in 2006, with sales rising       and record sales in 2006, fueled by
that will drive competitive advantage,      10% to record levels and significantly       double-digit gains in its meat and poultry
business scalability and profitable long-   improved operating income. The division      business and steady gains in the dairy
term growth. Reflecting that focus on       continued to invest in field sales-and-      and soft drink segments. Ecolab’s Circle
infrastructure development, sales grew      service associates and training. Its full    the Customer strategy led the 8% sales
only modestly, while substantial progress   cycle solutions™ program, an application     growth, as the division expanded its
was made in achieving important             of Ecolab’s Circle the Customer strategy,    antimicrobial platforms, upgraded its
strategic priorities.                       continued to perform well and helped         field training and bolstered its market
                                            drive growth.                                position through an acquisition.
HIGHLIGHTS
  Invested in a major systems conversion    HIGHLIGHTS                                   HIGHLIGHTS
                                                                                           Introduced Octa-Gone®, a
  to remove inefficient systems, enhance      Leveraged tunnel washer technology
  speed and service quality, and become       from its sister division in Europe for       revolutionary, fatty acid-based
  better positioned to meet customer          the U.S. launch of PERformance™, a           antimicrobial product that reduces
  challenges.                                 low-temperature, proprietary oxygen          microbial contamination on ready-to-
  Retooled its business model, including      bleach that reduces energy and               eat meat and poultry product surfaces
  strengthening the management team           increases textile life.                      – the first of its kind on the market.
                                                                                           Tsunami® 100 became the first
  and increasing associate retention.         Continued to build on the success of
  Sharpened the focus on the parts            the Aquamiser water reuse system             EPA-registered antimicrobial
  business, including establishing a          and Energy Optimiser heat exchange           product that reduces pathogens in
  courier program to replenish parts          system to provide customers with             fruit and vegetable process water.
                                                                                           Tsunami® 100 also controls spoilage-
  daily, thereby increasing technician        substantial water and energy savings.
  efficiency, improving first-time fix        Made important account wins and              causing organisms, enhances shelf
  results and reducing customer               better account penetration, including        life, and requires no rinsing.
  equipment downtime, improving               gains in the growing healthcare linen        Acquired Georgia-based DuChem
  customer satisfaction.                      market.                                      Industries, further solidifying Ecolab’s
  Achieved continued success with             Drove continued success with its full        leadership position in the meat and
  Unit-Trax™, an asset tracking system        cycle solutions™, a complete program         poultry segment, improving service
  that supplies customers with                encompassing chemistry, service,             coverage, and enhancing growth.
  important information about their           water care, engineering and                  Launched DryExx™, a dry lube for
  kitchen equipment, related repair           technology that helps commercial             beverage plants that increases
  history and costs.                          laundries lower costs and optimize           productivity by reducing soil buildup
                                              their operations.                            and eliminating drips and associated
OUTLOOK                                                                                    hazards.
By investing heavily in its service model   OUTLOOK
in 2006, GCS Service has made essential     Textile Care expects solid sales             OUTLOOK
progress in building the right              growth in 2007. The division foresees        In 2007, Food & Beverage expects
infrastructure to drive long-term growth.   accelerated growth in the healthcare and     continued strong growth in its protein
                                                                                         and antimicrobial segments. Tsunami®
GCS expects to benefit from these           workwear markets, driven by its unique
investments in 2007 as infrastructure       lineup of superior solutions. Textile Care   100 is expected to show good strength
work is completed. Long-term, the need      will also further develop its information    thanks to its unique process water
for a national independent kitchen          management systems, and plans to make        pathogen claims. The division will
equipment repair service remains            strategic investments in R&D aimed at        also invest in training and service
important for leading chain accounts,       helping customers reduce operating           management tools to further enhance its
and GCS will meet that demand as it         costs.                                       successful value proposition, and will
leverages its efficient systems and                                                      pursue strategic acquisitions that benefit
national footprint.                                                                      the business.




12   ANNUAL REPORT 2006
WATER CARE SERVICES                         VEHICLE CARE
Water Care Services improved its            Vehicle Care posted record sales with
performance in 2006 through aggressive      growth of 5% in 2006, led by the
Circle the Customer partnerships with       development of new product innovations,
Food & Beverage and Institutional,          new account gains, and the addition of
growing sales 8% to record levels.          sales-and-service associates. The division
                                            also achieved improved profitability
HIGHLIGHTS                                  through increased efficiency, reduced
  Leveraged Ecolab’s expertise in solids    costs and an improved operations
  technology to introduce a solid           network.
  product solution for boiler and cooling
  towers that replaces large liquid drums   HIGHLIGHTS
  of product with compact, easy-to-use        Built momentum as the industry’s
  solid capsules and state-of-the-art         innovation leader with its highly
                                              successful Rain-X® Online Protectant,
  dispensing systems.
  Achieved record growth in the marine        a complete surface protectant, which
  market, including cruise lines, and         was named Most Innovative New
  strong double-digit growth in the food      Product of 2006 by the International
  and beverage market, by partnering          Car Wash Association.
  with other Ecolab divisions to provide      Extended its expertise to new markets
  solutions to their core customer base.      and customers with the launch of its
                                              Blue Coral® Solid Power program,
  Introduced its indoor air quality
  program that helps reduce indoor air        which includes an alkaline detergent
  quality issues that arise from mold,        and a powerful presoak that require
  dust, allergens and other                   less space, less labor and reduced
  contaminants.                               storage requirements compared to
  Made investments in talent and field        traditional liquids.
  technology to strengthen its field          Made significant new account gains
  team and provide excellent service          through its focus on advanced
  to customers.                               technology, superior service and
                                              powerful marketing.
OUTLOOK                                       Strengthened its current business
Water Care Services expects to see            through increased direct sales and
further growth in 2007 through a              distributor partnerships.
continued focus on Circle the Customer
opportunities aided by new innovation.      OUTLOOK
Water Care plans to further invest in its   Vehicle Care anticipates further growth
infrastructure by attracting, developing    in 2007 as it aggressively drives new
and retaining top talent and building its   platforms to create additional, value-
field service capabilities through the      added products to meet customer needs
introduction of new service reporting       and drive sales. The division expects
tools.                                      strong performances from its full-service,
                                            convenience store and fleet segments.
                                            Vehicle Care will also leverage its
                                                                                         TURN THE PAGE FOR MORE
                                            dispensing systems and presoaks
                                                                                         2006 HIGHLIGHTS...
                                            technology, and will add field sales-and-
                                            service staff.




                                                                                                ANNUAL REPORT 2006   13
Food & Beverage introduced a new
INTERNATIONAL:                                                                            ASIA PACIFIC
                                              innovation in low-pressure foaming
EUROPE/MIDDLE EAST/AFRICA                                                                 In 2006, Asia Pacific achieved a 6%
                                              with Chameleon™, which uses
Market-leading innovations and                                                            sales increase with sales reaching record
                                              frequency-controlled pumps to reduce
increasing solutions with existing                                                        levels. The region enjoyed strong growth
                                              energy and water required to clean
customers served to offset continuing                                                     in China and Southeast Asia, particularly
                                              food processing plants. F&B also
widespread unfavorable market                                                             in Thailand and Indochina, as it expanded
                                              leveraged the successful global
conditions in Europe, yielding 4% growth                                                  its Professional Products and Pest
                                              DryExx™ dry lubricant technology to
in fixed currency exchange rates for the                                                  Elimination programs, added field
                                              help customers achieve water and
region. Europe also realized geographic                                                   associates and launched new offerings.
                                              energy savings while improving
growth through further expansion in
                                              workplace safety with the elimination
Eastern Europe, including Russia,                                                         HIGHLIGHTS
                                              of wet, slippery floors.
Romania and Bulgaria. In the Middle                                                         Drove improved growth in its Australia
                                              Pest Elimination drove new account
East and Africa, Turkey and South Africa                                                    business, where innovation, including
                                              sales through investments in its
are creating solid foundations for                                                          the launch of Aquamiser, a highly
                                              corporate accounts team, including
continued growth.                                                                           efficient water reuse system, has led
                                              establishing an expanded sales team           to solid business growth and new
                                              in France and accelerating corporate
HIGHLIGHTS                                                                                  account gains.
                                              account growth in the UK. In addition,
  Institutional made important gains in                                                     Successfully introduced Exelerate™
                                              Pest Elimination introduced new
  the retail segment, using the                                                             HS, which penetrates dairy soils and
                                              solutions for high-potential markets in
  MarketGuard™ program to secure new                                                        speeds up the cleaning process for
                                              Europe, and increased customer
  corporate accounts. Institutional also                                                    dairy pasteurizers and other heated
                                              retention through its Service
  introduced comprehensive programs                                                         process equipment, while also offering
                                              Excellence program.
  that provide a complete suite of                                                          savings in water usage and effluent
                                              Middle East and Africa achieved a
  products and services for its varied                                                      surcharges.
                                              strong sales performance led by
  markets, including the 360º of                                                            Strengthened the China business
                                              excellent growth in South Africa.
  Protection™ program for foodservice                                                       infrastructure and added new capacity
                                              Notably, Food & Beverage and Pest
  customers, the HotelGuard program                                                         to supply our rapid growth with a new,
                                              Elimination secured solid gains
  for hospitality customers, and the                                                        state-of-the-art manufacturing plant
                                              through the acquisition of new
  HealthGuard program for hospitals and                                                     in Guangzhou.
                                              customers.
  long-term care facilities.                                                                Launched proven North American
  Textile Care achieved solid growth                                                        programs, including the successful
                                            OUTLOOK
  through the ongoing success of its                                                        360° of Protection™ program, a
                                            Europe plans to build on the success of
  water and energy saving systems, as                                                       comprehensive program for
                                            the 360º of Protection™ program and on
  well as the introduction of new                                                           foodservice, hospitality and long-term
                                            its strengthened distributor network, in
  services and products, such as the                                                        care customers.
                                            addition to investing in its field teams,
  extensions to its successful Turbo line
                                            new technology and new products in
  and special oxygen bleaching agent.                                                     OUTLOOK
                                            2007. By focusing on customer segments
  The business also expanded its                                                          Asia Pacific expects strong growth in
                                            and strengthening corporate account
  presence in the UK market through the                                                   2007, led by gains in Southeast Asia,
                                            teams across the region, Europe also
  acquisition of Powles Hunt, which has                                                   China and Hong Kong. The region plans
                                            expects to expand its customer portfolio
  annual sales of $5 million.                                                             to launch a slate of new products, and
                                            with gains in hospitality, retail, building
  Healthcare strengthened its market                                                      will expand its Pest Elimination program
                                            services contractors, and food and
  leadership in endoscope reprocessing                                                    into new markets. It also intends to
                                            beverage.
  with Sekumatic Multi-clean, a new                                                       increase efficiency in Japan and
  formula for cleaning surgical                                                           Australia through automated service
  instruments, and sterile disinfectants                                                  reporting, and will strengthen functional
  fueled record growth in the                                                             support in areas such as IT, marketing,
  pharmaceutical and long-term care                                                       R&D and human resources.
  markets. In addition, Healthcare
  entered the clean room contamination
  control products market through the
  acquisition of Shield Medicare Ltd.,
  a UK-based firm with sales of
  $19 million.



14   ANNUAL REPORT 2006
CANADA                                      LATIN AMERICA
Canada delivered solid sales growth of      Latin America turned in another solid
8% in 2006, driven by strong                year of double-digit growth and record
performances in its core markets and        sales, increasing sales by 14% in fixed
large hospitality customer gains.           currency exchange rates. Key
Investments in the field team, as well as   investments in its field team and the
continued focus on Circle the Customer      introduction of proven programs from
efforts, created additional synergies       other regions helped Latin America make
across the region.                          significant customer gains and achieve
                                            strong growth.
HIGHLIGHTS
  Experienced success with Oasis® 146       HIGHLIGHTS
  Multi-Quat Sanitizer, a food contact        Launched a new sales automation
  hard surface antimicrobial registered       tool, which creates specialized,
  for sanitizing and disinfecting uses,       easy-to-use reports to assist in
  gaining sales with independent              customer business reviews by
  restaurants and chain customers.            recording information such as the
  Increased its business with                 quality of results, operational
  independent restaurant customers            efficiency, customer satisfaction,
  with the addition of dedicated sales        training of employees and service
  personnel and by working with key           work performed.
  distributor partners.                       Successfully introduced the 360º of
  Leveraged the PERformance™ product          Protection™ program for foodservice
  line, which offers low-temperature,         and hospitality customers, providing
  chlorine-free bleaching, as well as the     customers with one complete cleaning
  Aquamiser water and energy reuse            and sanitation program.
  system to save customers significant        Achieved continued success with
  operating costs.                            DryExx™ dry lube for beverage
  Introduced the Sanova® antimicrobial        bottling plants, a dry lubricant that
  food surface treatment to the protein       eliminates the need to use water to
  market, secured several new poultry         dilute the lubricant, and accelerated
  customers and made additional               its success with Exelerate™ CIP, a
  inroads in the market.                      premium liquid detergent for milk
  Drove growth in the healthcare              processing facilities that removes
  market with a strong performance in         tough soils and rinses faster than
  the instrument cleaning segment, as         traditional detergents.
  well as expansion into the surgical         Improved its supply chain efficiencies
  scrub segment for operating rooms.          with the opening of a state-of-the-art
                                              manufacturing facility in São Paulo,
OUTLOOK                                       Brazil.
In 2007, Canada expects to leverage
additional investments in field service     OUTLOOK
tools to drive continued customer gains.    In 2007, Latin America expects further
New products should provide Canada          strong growth as it drives organic sales
vehicles for further growth, as well as     through Circle the Customer – Circle the
offer robust opportunities for Circle the   Globe partnerships. Investments in sales
Customer collaboration.                     force automation, sales training and
                                            supply chain efficiencies should further
                                            spur growth across the region.




                                                                                       ANNUAL REPORT 2006   15

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ecolab ReviewOperations

  • 1. INSPIRING CONFIDENCE 2006 REVIEW OF OPERATIONS How do we inspire confidence every day with customers around the globe? It’s simple. Through personal service. Innovative products. And consistently superior results. Our people across all business units continually provide customers with the best products, programs and services they need to make their operations run smoothly and efficiently. The following is a detailed summary of 2006 and outlook for 2007 from each of our core businesses. HIGHLIGHTS Increased its sales force productivity Accomplished continued, strong with the completed national rollout success with its proven 360° of of portable 360° Advisor™ tablet Protection™ program, a computers, which gather critical comprehensive suite of solutions for service reporting information in real foodservice, hospitality and long-term time and enhance operational data, care customers that significantly helping customers increase food increases food safety, guest safety and operational efficiencies. satisfaction, operating efficiency and Continued to make significant employee safety. investments in its field sales-and- Achieved substantial competitive service organization through hiring gains with new corporate accounts UNITED STATES: additional sales-and-service associates, and independent (street) customers. INSTITUTIONAL training and new technology. Integrated the Professional Products Institutional drove record 11% sales line into the Institutional range of growth and increased profits in 2006, OUTLOOK solutions, leveraging the breadth and thanks to significant new account gains Institutional expects to once again expertise of the Institutional sales and comprehensive, differentiated achieve strong growth in 2007. The force to deliver value-added floor care programs. The division also achieved division will invest in additional sales- and janitorial products to customers in greater operating efficiency, successfully and-service associates, technology, hospitality, healthcare and commercial offset increases in raw materials and training and R&D to ensure it continues facilities. fuel costs, and further penetrated key to deliver the highest level of exceptional Drove accelerated growth in the customer segments with additional service to customers. The water water care solutions market, thanks solutions. solutions segment offers particularly in part to a newly designed FresH2O™ good growth potential, and new product water filtration system, which is used launches will also enhance the division’s by restaurants and hospitality 360° value proposition. customers to purify tap water used in beverages and food. 10 ANNUAL REPORT 2006
  • 2. PEST ELIMINATION KAY HEALTHCARE Pest Elimination enjoyed strong, 13% By focusing on large new customer gains Healthcare achieved record sales sales growth in 2006 driven by new in its core quickservice and food retail and improved market share in its contract sales, Circle the Customer and markets, Kay accomplished another year instrument care and rinseless hand penetration of existing accounts in core of strong double-digit growth, with hygiene segments in 2006. Nonetheless, segments. The division also significantly record sales increasing 11%. Kay also comparing against a strong year-ago improved its operating income, and expanded its reach in all of its markets period, sales grew 4%. The division earned the highest level of customer through aggressive penetration of new invested in new training programs for retention in its history. and existing customer accounts, while sales, leadership and key technical roles benefiting from continued growth and in order to further strengthen the field HIGHLIGHTS success of its global chain customers. organization and drive sales. Attained significant growth in sales of its Innspect Bed Bug Service™ for HIGHLIGHTS HIGHLIGHTS the hospitality market and its Wing Enjoyed good gains across the board Made significant new account gains CommandSM bird program in the retail in the quickservice food industry, as and successfully renewed key GPO and government segments. new accounts, new programs, new (group purchasing organization) Created a new, limited-service hotel products and improved product contracts. program in response to customer penetration all contributed to the gain. Expanded its highly successful need for bundled services, which has Continued to drive Circle the Customer Asepti-Solid™ program with additional achieved considerable sales and is – Circle the Globe success through the solutions that further solidify its driving growth with franchises. MarketGuard™ food retail program, presence as the market leader in Expanded its proven EcoProSM FS which combines best-of-industry central sterile. program to the quickservice solutions for food safety, pest Upgraded its hand hygiene dispensing restaurant segment, where it elimination and floor care. systems, offering superior, touchless provides exceptional protection Introduced the Formula Foam™ technology while preventing drips against pests such as fruit flies, Cleaning System, a portable, and clogs. cockroaches, mice, rats and ants. self-contained, high-foaming system Partnered with industry experts to Achieved outstanding double-digit designed for cleaning fresh foods develop programs to promote hand growth in the EcoSure food safety departments in food retail locations hygiene compliance and reduce and quality assurance business, driven more quickly and thoroughly. healthcare-associated infections. by Circle the Customer relationships Launched Polar Blue™, a high- and focus on operational efficiencies. performance pot-and-pan detergent OUTLOOK Invested in a number of strategies to designed specifically for cold Healthcare expects strong growth in reduce work-related injuries, increase temperatures found in certain areas 2007 as it continues to make further driver safety, attract and recruit top of the food retail environment. investments in field sales-and-service talent, and more efficiently manage its personnel and their capabilities, invest in routes, all to further enhance its high OUTLOOK R&D, and pursue strategic acquisition service levels and customer Kay expects continued aggressive growth opportunities. The division plans further satisfaction. in 2007 in all of its market segments, expansion into the gastrointestinal fueled by a healthy mix of corporate market with a broad cleaning and OUTLOOK account gains and new product disinfection portfolio. Its growth is also In 2007, Pest Elimination expects innovations. Kay will also help develop expected to come from its core product continued strong growth as it drives new additional solutions for its customers, portfolio for instrument care and hand contract sales and additional service and further growth for Ecolab, through hygiene, as well as from its strong base solutions in its core segments. The application of the Circle the Customer – of contract sales. division also plans to introduce an Circle the Globe strategy in its core improved food and beverage segment markets of quickservice and food retail. program, including new programs for the education and healthcare sectors. ANNUAL REPORT 2006 11
  • 3. GCS SERVICE TEXTILE CARE FOOD & BEVERAGE In 2006, GCS Service focused on Textile Care showed a strong Food & Beverage achieved solid growth developing systems and processes improvement in 2006, with sales rising and record sales in 2006, fueled by that will drive competitive advantage, 10% to record levels and significantly double-digit gains in its meat and poultry business scalability and profitable long- improved operating income. The division business and steady gains in the dairy term growth. Reflecting that focus on continued to invest in field sales-and- and soft drink segments. Ecolab’s Circle infrastructure development, sales grew service associates and training. Its full the Customer strategy led the 8% sales only modestly, while substantial progress cycle solutions™ program, an application growth, as the division expanded its was made in achieving important of Ecolab’s Circle the Customer strategy, antimicrobial platforms, upgraded its strategic priorities. continued to perform well and helped field training and bolstered its market drive growth. position through an acquisition. HIGHLIGHTS Invested in a major systems conversion HIGHLIGHTS HIGHLIGHTS Introduced Octa-Gone®, a to remove inefficient systems, enhance Leveraged tunnel washer technology speed and service quality, and become from its sister division in Europe for revolutionary, fatty acid-based better positioned to meet customer the U.S. launch of PERformance™, a antimicrobial product that reduces challenges. low-temperature, proprietary oxygen microbial contamination on ready-to- Retooled its business model, including bleach that reduces energy and eat meat and poultry product surfaces strengthening the management team increases textile life. – the first of its kind on the market. Tsunami® 100 became the first and increasing associate retention. Continued to build on the success of Sharpened the focus on the parts the Aquamiser water reuse system EPA-registered antimicrobial business, including establishing a and Energy Optimiser heat exchange product that reduces pathogens in courier program to replenish parts system to provide customers with fruit and vegetable process water. Tsunami® 100 also controls spoilage- daily, thereby increasing technician substantial water and energy savings. efficiency, improving first-time fix Made important account wins and causing organisms, enhances shelf results and reducing customer better account penetration, including life, and requires no rinsing. equipment downtime, improving gains in the growing healthcare linen Acquired Georgia-based DuChem customer satisfaction. market. Industries, further solidifying Ecolab’s Achieved continued success with Drove continued success with its full leadership position in the meat and Unit-Trax™, an asset tracking system cycle solutions™, a complete program poultry segment, improving service that supplies customers with encompassing chemistry, service, coverage, and enhancing growth. important information about their water care, engineering and Launched DryExx™, a dry lube for kitchen equipment, related repair technology that helps commercial beverage plants that increases history and costs. laundries lower costs and optimize productivity by reducing soil buildup their operations. and eliminating drips and associated OUTLOOK hazards. By investing heavily in its service model OUTLOOK in 2006, GCS Service has made essential Textile Care expects solid sales OUTLOOK progress in building the right growth in 2007. The division foresees In 2007, Food & Beverage expects infrastructure to drive long-term growth. accelerated growth in the healthcare and continued strong growth in its protein and antimicrobial segments. Tsunami® GCS expects to benefit from these workwear markets, driven by its unique investments in 2007 as infrastructure lineup of superior solutions. Textile Care 100 is expected to show good strength work is completed. Long-term, the need will also further develop its information thanks to its unique process water for a national independent kitchen management systems, and plans to make pathogen claims. The division will equipment repair service remains strategic investments in R&D aimed at also invest in training and service important for leading chain accounts, helping customers reduce operating management tools to further enhance its and GCS will meet that demand as it costs. successful value proposition, and will leverages its efficient systems and pursue strategic acquisitions that benefit national footprint. the business. 12 ANNUAL REPORT 2006
  • 4. WATER CARE SERVICES VEHICLE CARE Water Care Services improved its Vehicle Care posted record sales with performance in 2006 through aggressive growth of 5% in 2006, led by the Circle the Customer partnerships with development of new product innovations, Food & Beverage and Institutional, new account gains, and the addition of growing sales 8% to record levels. sales-and-service associates. The division also achieved improved profitability HIGHLIGHTS through increased efficiency, reduced Leveraged Ecolab’s expertise in solids costs and an improved operations technology to introduce a solid network. product solution for boiler and cooling towers that replaces large liquid drums HIGHLIGHTS of product with compact, easy-to-use Built momentum as the industry’s solid capsules and state-of-the-art innovation leader with its highly successful Rain-X® Online Protectant, dispensing systems. Achieved record growth in the marine a complete surface protectant, which market, including cruise lines, and was named Most Innovative New strong double-digit growth in the food Product of 2006 by the International and beverage market, by partnering Car Wash Association. with other Ecolab divisions to provide Extended its expertise to new markets solutions to their core customer base. and customers with the launch of its Blue Coral® Solid Power program, Introduced its indoor air quality program that helps reduce indoor air which includes an alkaline detergent quality issues that arise from mold, and a powerful presoak that require dust, allergens and other less space, less labor and reduced contaminants. storage requirements compared to Made investments in talent and field traditional liquids. technology to strengthen its field Made significant new account gains team and provide excellent service through its focus on advanced to customers. technology, superior service and powerful marketing. OUTLOOK Strengthened its current business Water Care Services expects to see through increased direct sales and further growth in 2007 through a distributor partnerships. continued focus on Circle the Customer opportunities aided by new innovation. OUTLOOK Water Care plans to further invest in its Vehicle Care anticipates further growth infrastructure by attracting, developing in 2007 as it aggressively drives new and retaining top talent and building its platforms to create additional, value- field service capabilities through the added products to meet customer needs introduction of new service reporting and drive sales. The division expects tools. strong performances from its full-service, convenience store and fleet segments. Vehicle Care will also leverage its TURN THE PAGE FOR MORE dispensing systems and presoaks 2006 HIGHLIGHTS... technology, and will add field sales-and- service staff. ANNUAL REPORT 2006 13
  • 5. Food & Beverage introduced a new INTERNATIONAL: ASIA PACIFIC innovation in low-pressure foaming EUROPE/MIDDLE EAST/AFRICA In 2006, Asia Pacific achieved a 6% with Chameleon™, which uses Market-leading innovations and sales increase with sales reaching record frequency-controlled pumps to reduce increasing solutions with existing levels. The region enjoyed strong growth energy and water required to clean customers served to offset continuing in China and Southeast Asia, particularly food processing plants. F&B also widespread unfavorable market in Thailand and Indochina, as it expanded leveraged the successful global conditions in Europe, yielding 4% growth its Professional Products and Pest DryExx™ dry lubricant technology to in fixed currency exchange rates for the Elimination programs, added field help customers achieve water and region. Europe also realized geographic associates and launched new offerings. energy savings while improving growth through further expansion in workplace safety with the elimination Eastern Europe, including Russia, HIGHLIGHTS of wet, slippery floors. Romania and Bulgaria. In the Middle Drove improved growth in its Australia Pest Elimination drove new account East and Africa, Turkey and South Africa business, where innovation, including sales through investments in its are creating solid foundations for the launch of Aquamiser, a highly corporate accounts team, including continued growth. efficient water reuse system, has led establishing an expanded sales team to solid business growth and new in France and accelerating corporate HIGHLIGHTS account gains. account growth in the UK. In addition, Institutional made important gains in Successfully introduced Exelerate™ Pest Elimination introduced new the retail segment, using the HS, which penetrates dairy soils and solutions for high-potential markets in MarketGuard™ program to secure new speeds up the cleaning process for Europe, and increased customer corporate accounts. Institutional also dairy pasteurizers and other heated retention through its Service introduced comprehensive programs process equipment, while also offering Excellence program. that provide a complete suite of savings in water usage and effluent Middle East and Africa achieved a products and services for its varied surcharges. strong sales performance led by markets, including the 360º of Strengthened the China business excellent growth in South Africa. Protection™ program for foodservice infrastructure and added new capacity Notably, Food & Beverage and Pest customers, the HotelGuard program to supply our rapid growth with a new, Elimination secured solid gains for hospitality customers, and the state-of-the-art manufacturing plant through the acquisition of new HealthGuard program for hospitals and in Guangzhou. customers. long-term care facilities. Launched proven North American Textile Care achieved solid growth programs, including the successful OUTLOOK through the ongoing success of its 360° of Protection™ program, a Europe plans to build on the success of water and energy saving systems, as comprehensive program for the 360º of Protection™ program and on well as the introduction of new foodservice, hospitality and long-term its strengthened distributor network, in services and products, such as the care customers. addition to investing in its field teams, extensions to its successful Turbo line new technology and new products in and special oxygen bleaching agent. OUTLOOK 2007. By focusing on customer segments The business also expanded its Asia Pacific expects strong growth in and strengthening corporate account presence in the UK market through the 2007, led by gains in Southeast Asia, teams across the region, Europe also acquisition of Powles Hunt, which has China and Hong Kong. The region plans expects to expand its customer portfolio annual sales of $5 million. to launch a slate of new products, and with gains in hospitality, retail, building Healthcare strengthened its market will expand its Pest Elimination program services contractors, and food and leadership in endoscope reprocessing into new markets. It also intends to beverage. with Sekumatic Multi-clean, a new increase efficiency in Japan and formula for cleaning surgical Australia through automated service instruments, and sterile disinfectants reporting, and will strengthen functional fueled record growth in the support in areas such as IT, marketing, pharmaceutical and long-term care R&D and human resources. markets. In addition, Healthcare entered the clean room contamination control products market through the acquisition of Shield Medicare Ltd., a UK-based firm with sales of $19 million. 14 ANNUAL REPORT 2006
  • 6. CANADA LATIN AMERICA Canada delivered solid sales growth of Latin America turned in another solid 8% in 2006, driven by strong year of double-digit growth and record performances in its core markets and sales, increasing sales by 14% in fixed large hospitality customer gains. currency exchange rates. Key Investments in the field team, as well as investments in its field team and the continued focus on Circle the Customer introduction of proven programs from efforts, created additional synergies other regions helped Latin America make across the region. significant customer gains and achieve strong growth. HIGHLIGHTS Experienced success with Oasis® 146 HIGHLIGHTS Multi-Quat Sanitizer, a food contact Launched a new sales automation hard surface antimicrobial registered tool, which creates specialized, for sanitizing and disinfecting uses, easy-to-use reports to assist in gaining sales with independent customer business reviews by restaurants and chain customers. recording information such as the Increased its business with quality of results, operational independent restaurant customers efficiency, customer satisfaction, with the addition of dedicated sales training of employees and service personnel and by working with key work performed. distributor partners. Successfully introduced the 360º of Leveraged the PERformance™ product Protection™ program for foodservice line, which offers low-temperature, and hospitality customers, providing chlorine-free bleaching, as well as the customers with one complete cleaning Aquamiser water and energy reuse and sanitation program. system to save customers significant Achieved continued success with operating costs. DryExx™ dry lube for beverage Introduced the Sanova® antimicrobial bottling plants, a dry lubricant that food surface treatment to the protein eliminates the need to use water to market, secured several new poultry dilute the lubricant, and accelerated customers and made additional its success with Exelerate™ CIP, a inroads in the market. premium liquid detergent for milk Drove growth in the healthcare processing facilities that removes market with a strong performance in tough soils and rinses faster than the instrument cleaning segment, as traditional detergents. well as expansion into the surgical Improved its supply chain efficiencies scrub segment for operating rooms. with the opening of a state-of-the-art manufacturing facility in São Paulo, OUTLOOK Brazil. In 2007, Canada expects to leverage additional investments in field service OUTLOOK tools to drive continued customer gains. In 2007, Latin America expects further New products should provide Canada strong growth as it drives organic sales vehicles for further growth, as well as through Circle the Customer – Circle the offer robust opportunities for Circle the Globe partnerships. Investments in sales Customer collaboration. force automation, sales training and supply chain efficiencies should further spur growth across the region. ANNUAL REPORT 2006 15