The document discusses Damco Solutions, an IT solutions and services company. It summarizes Damco's capabilities as: 1) Providing technology and domain expertise to help customers reduce costs, increase control of business processes through automation and outsourcing. 2) Having proven IT solutions and services combined with business process automation expertise. 3) Offering a global sourcing strategy to optimize operational costs.

1. Damco Solutions
Corporate Capability Statement

2. Customers
• Value add
• Retention and acquisition
• Improve service levels
• Reduce time to market
• Support variety of technical trading capabilities
Financial Operational
• Increase revenues • Distinguish core and non core
• Contain costs Business • Focus on core competency
• Maximize shareholder value Challenges • Flexibility
• Managing peaks & troughs
• Support evolving market standards
Learning & Growth
• Skills gap
• Process efficiency
• Technology obsolescence
• Scalability

3. Business Needs
To address the challenges, Business needs a Partner who:
 understands your commitment to deliver quality and meet SLAs
 possess domain, process and technology experience
 has a proven track record of delivering high quality & cost effective services
 has a pool of quality human resources
 continually invests in technology, resources & infrastructure
 is financially stable
 can ramp up and scale on demand
 is FLEXIBLE

4. About Us
Who we are?
• Specialist IT Solutions and Services Company
• Address the need of organizations to reduce cost and increase control of business
processes through automation and outsourcing
• Technology and domain specialists
• Key capabilities
 Business process automation and innovation
 Proven IT Solutions & Services combined to create business solutions
 Global sourcing strategy to optimize the operational costs

5. About Us
Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
 Damco enables companies to deliver better applications, by providing technology and process that manage reliable software evolution.
 Customers across the Fortune 2000 companies
 Incorporated in USA, UK, Luxembourg and India
 Offshore Development Centers in India
 An immaculate delivery record of over 400+ projects within stipulated time & budget
 100% customer satisfaction and retention.
 Respected Company in India and registered with Software
Technology Parks (India), NASSCOM and Export Promotion
2010 2009
Council of India Damco crosses 600
 Financially stable & secure organization since inception and have grown Damco client and achieves
base grows to CMMi level 3
exclusively based on internally generated funds 170+ with 750+ 2008
employees
 Highly Professional Staff and very Low Employee Turnover (5-6%) 2003 Damco
Damco grows up to 200 incorporates
 Commitment to Quality and Established Engineering employees and in USA &
Processes: ISO 9001:2000 and CMM level3 achieves ISO 9001. Luxembourg
1996 2001
 With proven ISO processes, agile methodologies and Damco starts as a
software Adds multiple
technological competence, Damco has emerged as one service lines and
development
of the industry’s most dependable offshore partners. company incorporates in
UK

6. Infrastructure
Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
 Total Office Area: More than 60,000 sq. ft. (6500 Sq. Mtr.) of total office space.
 Hardware Infrastructure: 800+ workstations for software development, testing and
support facilities.
 Internal Training Facilities: In-house staff training facility to train up to 50 people at a
time.
 Internet Connectivity: Two 4 Mbps dedicated leased line with dual routing for all our
development facility supported by backup broadband, wireless and IPLC link.
 Dedicated Servers for application Hosting, Testing and Client presentation:
Dedicated point-to-point / VPN links between Damco and Client sites with fast Gigabit
Ethernet Layer 4 Switches and BS7799 Compliant Communication Equipment.
 Communication Infrastructure: Facility for video conferencing/ 24 x 7 VOIP calling for
onsite-offsite-client team coordination.
 Contingency and Disaster Recovery: 24x7 Business Continuity Plan with daily data
backups with storage at 2 locations. Power supply at the main center as well as the
offsite location have inbuilt redundancies.
 Security & Monitoring: Secure Server Room with access control, Intrusion Detections
Systems and CCTV monitoring.

7. Business Excellence
Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models

8. Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
Services
Solutions

9. Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
Technologies

10. Process
Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
 Meeting of commitments and project deadlines
Secret of our  Efficient communication with client team to avoid any requirement gaps in
Successful ongoing projects
Client  Recruitment & retention of skilled and experienced people
 Appropriate use of development methodologies and processes
Relationship  High quality of deliverables
 Effective project management and leadership

11. About Us Infrastructure
Business
GDM
Our Clients GDM
Engagement
Why Damco Reach Us
Excellence Models
Damco’s Unique 3D
Key Components of GDM
(‘Design-Develop-Deploy’) Model:
 Engagement Models
 Knowledge Management
 Project Management
 Quality Process
 Infrastructure, Compliance
and Security
 Risk Management
 Business Continuity
 Human Resource

12. Engagement Models
Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
Mode of Engagement
Approach Benefits

13. Benefits
Business Engagement
About Us Infrastructure Our Clients GDM Why Damco Reach Us
Excellence Models
 “Big-Small” Company
 High focus on customer satisfaction
• Customer centric highly flexible team that works with partnership approach
• Transparency and Visibility and hence more control to Customers
• Value Adds provided based on our experience
• Meeting of commitments
• Unmatched attention provided with high level of involvement of higher management
with immediate resolutions of issues, if any
• Going “extra-mile” Approach – Investing for a long-term vision
• Have not lost a single client in last 14 years - 100% customer retention
 Functional and Technical Expertise
 Experienced Project Managers
 Highly flexible in team scalability to meet the desired Delivery Schedule / Milestone
 Process Oriented Approach
 Stringent focus on Quality & Compliance
 Data Protection with Secure infrastructure and regular security audits
 Employee centric policies with very Low Employee attrition rate

14. Reach Us
Business Engagement
About Us Infrastructure Our Clients GDM Benefits Reach Us
Excellence Models
USA
India
Damco Solutions Inc. Damco Solutions Pvt. Ltd.
3240 E State Street Ext United Kingdom Luxembourg 108 HSIDC Indl. Estate
Hamilton, NJ 08619
Damco Solutions Sarl Sector 31, Faridabad 121008
Damco Solutions Ltd. Phone: +91 129 419 1000
Phone: +1 609 632 0350 29, Rue de Prague
84 Uxbridge Road Fax: +91 129 419 1020
Fax: +1 888 853 7859 L-2348 Luxembourg, Luxembourg
Ealing, London W13 8RA
Phone: +35 220 880 273
Plot 270N, Road 10
Phone: +44 208 799 2800 Jubilee Hills, Hyderabad
8701 Mallard Creek Drive Fax: +44 208 090 6201 Phone: +91 40 2355 0983
Charlotte, NC 28262 Fax: +91 40 2355 1567
Information: info@damcogroup.com Sales: sales@damcogroup.com Support: support@damcogroup.com

15. Thank You..