This resume is for David M. Ruiz, who has over 25 years of experience working in IT roles for various companies. He has held positions such as Field Technical Support Rep, Customer Service Engineer, and System Administrator. Ruiz has security clearances and has experience installing, configuring, and troubleshooting various hardware and software. His skills include Windows, SQL, antivirus software, and configuring servers, networks, and user accounts. Ruiz has several technical certifications and seeks a new position that allows growth.

1. 8101 S. 1st
Street
Broken Arrow, OK 74011
918-269-4101,
wingcomiii@hotmail.com
David M. Ruiz
Objective To obtain a position with a company that offers the opportunity for
growth and to challenge my potential to the fullest.
Experience 5 Years HP Datacenter Tulsa, OK
Field Technical Support Rep IV
 Clearance Status – Department of Defense – Secret
 Responsible for Troubleshooting, Installing, and configuring devices
in the data center. (Servers, Network Devices, and Cabling)
 Eyes and Hands support for our clients
 Responsible for working with SA and Network engineers to resolve
server and network related issues.
4 Years Signature Technology Group Phoenix, AZ
Customer Service Engineer
 Clearance Status – Department of Defense - Secret
 Responsible for Troubleshooting, Installing and Removing Servers
and Server Hardware. (IBM, Dell and HP)
 Responsible for the setup of Parts Inventory Software and
Maintaining of parts
15 Years Interstate Electronics Corp. Anaheim, CA
System Administrator
 Clearance Status – Department of Defense – Secret
 Responsible for New Server setups and maintaining current Servers.
(Windows NT 4.0 and Windows 2000 Servers).
 Responsible for maintaining classified servers in a secured environment.
 Responsible for Antivirus and Anti-Spyware company wide (500 users).
 Tech Support/Helpdesk – Troubleshooting and resolving computer
related problems (Software and Hardware).
 Responsible for new PC setups using Symantec Ghost software.
 Responsible for New User setups - User Accounts (Windows Server
2000 and NT 4.0), Email (MS Exchange 5.5) and SQL 6.5 and 2000.
 Software - Windows XP, Windows 2000 (Server and Professional),
Windows NT 4.0 (Server and Professional), Microsoft Office 2000, XP
and 2003
 Hardware – Dell PC’s, Laptops, Servers and LTO Tape backup system
with changer, PC Clones.

2. Education 2 years Netwind Learning Center Boca Raton, Fl
 A+ Certified.
 MCP (Microsoft Certified Professional) - Windows 2000 Workstation and
Server.
 HP Certified T11, T12 and T13 (DL and Blade Class servers)
 Dell Certified
1 years Computer Learning Center Anaheim, CA
 Computer Operator
3 years El Modena High School Orange, CA
 General Education