Nathaniel eves . Resume
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Nathaniel Eves has over 5 years of experience providing technical support and customer service to users via phone, online chat, and in-person. He has worked in help desk roles for various companies supporting desktops, laptops, servers, and network equipment. Eves is pursuing an Electrical Engineering degree and holds current CompTIA Network+ and Security+ certifications. His background includes installing hardware, troubleshooting issues, and ensuring customer satisfaction.
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Solomon Kuffuor has over 7 years of experience in IT customer service and support with expertise in troubleshooting, maintenance and problem solving. He has a strong technical background, having worked with IBM, Mac, Microsoft and various networking systems. Kuffuor's work history includes positions in quality assurance testing, technical support, and IT auditing for several companies such as AVNET and Scuf Gaming International. He is proficient in building server racks, performing data center moves, and ensuring computer systems and orders meet quality standards before shipping. Kuffuor aims to quickly solve customer challenges with his customer service focus and technical skills.
Matthew Arntzen Resume
This document summarizes the professional experience of an IT specialist with over 30 years of experience in systems administration and technical support roles. He has expertise in providing technical solutions, customer service, and problem solving. His skills include data analysis, project management, and business needs analysis. He is seeking a new challenging position where he can continue expanding his skills and contributing to an IT team.
Scott tabbey detailed resume
Scott Tabby has over 10 years of experience providing technical support and desktop support. He has supported both Windows and Mac operating systems, as well as a variety of applications. Some of his job experiences include providing technical support at Joann Fabrics, LPS, and various consulting roles. He has skills in areas like operating systems, applications, hardware, and administration.
ArchieYoung
Archie Noble Young, Jr. has over 20 years of experience in technical support roles. He has an Associate's Degree in Electronics Engineering Technology. His experience includes providing first level support for computers, networks, applications and various devices. He is proficient in Windows, networking protocols, and troubleshooting. He has worked for various companies supporting their technical needs both on-site and remotely.
NAWAJ AZEEM KHAN cv
Nawaj Azeem Khan is seeking a position in IT support with over 5 years of experience in technical support roles. He has worked as an IT support engineer for NK Computers in Mumbai from 2013 to 2015, and as a customer care executive for Aegis BPO in Lucknow from 2015 to 2016. Khan has qualifications in computer applications, hardware training, web development, and Tally ERP. He is proficient in software and hardware troubleshooting, network administration, and customer service.
Bonito Tracey Updated Resume'.DOC
This document provides a summary of Bonito A Tracey's qualifications and experience as a Help Desk Technician. It includes over 10 years of experience in help desk roles and computer operations, with skills in troubleshooting, customer service, and resolving issues related to various operating systems, software, and networking. Recent experience includes roles as a Network Technician and Computer Operator, where responsibilities involved providing technical support, installing and upgrading systems, and ensuring efficient computer and network operations.
JasonRamey_Resume
The document provides a summary of Jason Ramey's work experience and qualifications as a technically astute IT professional with over 9 years of experience providing help desk and level 1 system administrator support. He has experience coordinating special projects, executive and non-executive level support, and supporting a variety of applications and platforms. His most recent role was as a Senior IT Support Technician and Level 1 System Administrator at NexBank SSB where he provided 24/7 support across virtual desktops, servers, and domains.
Alfred miers for dell 992
• Connecting to networks; and communicating clearly with Project Managers, IT Directors, Customers, other Site field service technicians, network staff and others that or involved in the Projects.
Alfred miers for dell 992
Alfred Miers is an experienced IT professional with over 30 years of experience in various roles including site field technician, help desk technician, data analyst, team lead, and computer operator. He has extensive technical skills including experience with Windows, Active Directory, databases, mainframes, and various software programs. Miers is proficient in troubleshooting, software installation, account management, and meeting service level agreements. He aims to provide excellent customer service and clear communication.
Alfred miers for dell 992
Alfred Miers is an experienced IT professional with over 30 years of experience in various roles including site field technician, help desk technician, data analyst, team lead, and computer operator. He has extensive technical skills including experience with Windows, Active Directory, databases, mainframes, and various software programs. Miers is looking for an opportunity where he can utilize his skills and experience providing IT support, troubleshooting issues, and assisting users.
Alfred miers for dell 992
Alfred Miers is an experienced IT professional with over 30 years of experience in various roles including site field technician, help desk technician, data analyst, team lead, and computer operator. He has extensive technical skills including experience with Windows, Active Directory, databases, mainframes, and various software programs. Miers is looking for an opportunity where he can utilize his skills and experience to provide IT support, troubleshoot issues, and ensure smooth operations and customer satisfaction.
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Nathaniel eves . Resume
- 1. Nathaniel G. Eves 9755 Main St Apt 4 • Copenhagen, NY 13626 • 315-408-0170 Coolneves09@aol.com Skill Summary: • 5+ years’ experience providing technical assistance to computer users, answering questions and resolving computer problems for users in person, via telephone and virtually using non-technical language • 7+ years’ experience in maintaining, troubleshooting, repairing, and replacing desktops, laptops, monitors, printers, tablets, and other hardware and computer peripherals. • 5+ years providing excellent customer support skills; friendly and appropriate interaction with clientele, using informed questions to ascertain nature of problem and provide optimal solution • 7+ years’ experience in multiple Windows Operating Systems and Mac OS, Microsoft Office, VMWARE, Windows Server, Active Directory, and TCP/IP functions • 4+ month’s experience providing sales support and assisting customers via live chat. • 5+ years’ experience in creating, managing, and supporting user accounts including rights, user groups, security, and email accounts • Comfortable and skilled in high-volume call-center requirements; provided help desk support to 186 remote sites across the United States from Alaska to Puerto Rico Education: ITT Technical Institute Liverpool, NY Dec. 2013 - Present Electrical Engineering Anticipated graduation: Sept 2017 Marine Corps Data Systems Course 29 Palms, CA Oct. 2009 Graduate Certificate CompTIA Network+ New Orleans, LA Aug. 2011 Graduate certificate – current CompTIA Security+ New Orleans, LA Aug. 2010 Graduate certificate – current Employment: Firmament Solutions Syracuse, NY Mar 2016 – May 2016 Contractor • Installed Receipt printers for over 50 Dunkin Donuts Locations. • Ensured proper cable management and testing of equipment. WIPRO Syracuse NY Nov 2015 - Mar 2016 Desktop Support • Handled support for 60+ users in a call center using ticketing system to handle issues providing proper resolution. • Provided technical support for desktops, laptops, and servers. Vectrus Fort Drum, NY Aug 2015 - Oct 2015 Computer Technician • Provide support for 40+ users on a military installation. • Used Remedy ticketing system to handle users' technical issues with quick and proper resolution.
- 2. • Convergys Watertown, NY May 2015 – July 2015 DIRECTV ACE • Provide support for customer sales for 68,000,000+ customers nation-wide. • Use live phone and support tools to handle payments, programming inquiries, account changes, and multiple other issues, providing the best resolution based on the users’ needs. • Managing all customer inquiries on each call ensuring proper resolution and customer satisfaction. Sutherland Global Service Syracuse, NY Mar 2014 – Oct 2014 Microsoft Store Chat • Provide support for customer sales for 200,000+ customers world-wide • Use Live chat and other Microsoft tools to handle inquiries, verify customer information, and provide best resolution based on users’ needs • Manage several customer inquiries simultaneously while ensuring proper resolution and customer satisfaction. US Marine Corps New Orleans, LA Oct 2009-Apr 2013 Cyber-Network Operator • Worked in NOC data center monitoring site and network activity, identifying and resolving issues, and creating and resolving tickets using Remedy. • Provided helpdesk and troubleshooting support in the service desk preventing degradation of services for over 235 customers, resolving trouble calls in a timely and efficient manner utilizing the Remedy Action Request System • Resolved technical issues for NIPRnet and SIPRnet. • Developed technological solutions to issues and concerns of 2,000+ personnel for military bases on and off-site • Analyzed and troubleshot hardware and desktop problems to effect solutions • Managed and trained 5 personnel to use secure e-mail service (AMHS) for 186 military sites • Used strong listening and reflecting techniques to understand problems and explain solution to user in a non-technical language • Provided support based on users’ needs affording highest attention and priority • Monitored temperature and power outputs of equipment and status of network nodes to create status reports for each shift • Reimaged 200+ PC’s ensuring current updates and patches to mitigate security threats • Managing Cisco switches and routers, running EIGRP protocols