Michelle Casbon presented on Idibon's scalable natural language processing (NLP) services. Idibon uses machine learning to analyze text in any language. Their platform uses Spark for tasks like feature extraction, training models, and prediction. This allows them to process thousands of predictions per second and continuously train models. Idibon also developed a persistence layer and REST API to integrate Spark models into their existing systems and allow for real-time operationalization of many models across different platforms. Their goal is to build performant NLP systems that are faster, better, and can rapidly incorporate new features through tools like Spark.