1. Daniel Francis Prasser
Curriculum Vitae

2. Personal Profile
A skilled and highly motivated Facilities Manager, who can demonstrate success and growth from a personal,
team and organisational perspective. A proactive and focused person with a strong conscientious work ethic,
who develops teams / individuals through empowering responsibility via an open management style, as well
as encompassing firm but fair supplier management. Passionate in relation operational delivery and
management.
A strong listener, with the ability to suggest ideas / deal with challenges by applying current industry practices ,
regulations and previous proven experience with a communication style to meet the customer’s requirements.
Proven ability to write accurate reports and evaluations, along with persuasive proposals including clear
graphical analyses. I generally find I master new skills rapidly whilst paying close attention to detail, priding
myself on my determination, enthusiasm and high level of professionalism.
Strong relationship management with Accounts Directors and Senior Management within the business and
supply chain.
With the experience and exposure gained to date I am in a prime position to take responsibility for a different
role. Ideally I am seeking a role in which I can put into practice my current skills and knowledge, but also
develop these skills further to contribute to the effective management within an organisation.
Interests
I enjoy socialising with my friends, family and work colleagues, along with trying to stay fit and healthy.
Managing the Shrewsbury Juniors FC U12 Girls Football Team.
Relevant Qualifications
2012 2012
IOSH Managing Safely Managing Contractors & Suppliers
2008
Legionella Awareness (City & Guilds)
Key Success for 2014/15
AWARD - 2014 MITIE Worksafe/Homesafe Integrated Facilities Management Champion. Nominated by
the Accounts Director and Health & Safety Manager, competing against over a 1000 of other colleagues who
received nominations across I was awarded 1st prize. This was due to new and revised H&S procedures I
had put in place, one of those was the Chlorine leak Alarm procedure of which was tested when an
Emergency Chlorine leak occurred. I was accredited for the effectiveness of the new procedure amounting in
an injury free incident.
KPI Coordinator – Chosen by the Accounts Director, solely responsible for collecting monthly data from all
Service lines. This has also included, Pulse Client / Customer Satisfaction Survey’s to the client, collating
cleaning audits and Helpdesk reports, understanding the data to be able to identify root cause analysis and
suggesting methods of continuous improvement.
MiWorld Champion – Leading the continuous management of this information property site system for the
client and MITIE Management is key to site PPM’s, Reactive Works, Compliance, Helpdesk, Meter readings,
OFWAT reports and A-Z’s. Setting up WeBex/Conf call sessions, I was responsible for the training of all
Senior Management and site Management/Assistants.
Daniel Francis Prasser
22 Stephenson Road, Shrewsbury, SY3 7PW
(07866 335 601) danprasser@gmail.com

3. Mitie IFM / Severn Trent Water Ltd
Current Position Facilities Manager
Period Dec 2013 ~ to date
Position Facilities Manager
Period August 2012 ~ Nov 2013
Position Facilities Assistant
Period April 2007 ~ Sept 2012
Duties / Skills
Promoted to Facilities Manager in December 2013 following a 4th month Interim Facilities Manager role with
development opportunity to step up and manage a Severn Trent Water property. Ethos to provide a first class
memorable positive experience.
Main Purpose of the role:
Responsible for front line delivery of all FM Operational services to the Severn Trent client at a portfolio site
level. Specific responsibility for key work streams and activities as detailed below.
Site Health & Safety and Site Compliance are the upmost priority in my day to day role. Conducting daily
Health & Safety site walks and maintaining statutory compliance records for all service streams and ensure
statutory compliance is maintained across the property.
Working alongside the Senior Regional Facilities Manager has given me the opportunity to learn new skills
and demonstrate my abilities and skills such as, producing detailed analytical spreadsheets, slide shows
presentations. When required holding conference calls on behalf Senior Management for all sites within the
Portfolio, reporting accurate minutes back in a timely manner.
Also as above my duties consist of - Managing all MITIE internal part time sub contractors on site and their
performance including, MITIE Catering, MITIE Pest, MITIE waste, MITIE Landscaping, Paramount/MITIE
Security, Repairs, Maintenance and maintain accurate schedules and records. Provide daily supervision of all
site based SDA’s, cleaning and security staff to ensure daily leadership, management, personal development
of all operatives.
Strong management of staff through regular structured one to one monthly sessions, promotion discussions,
covering key topics such as People / Culture, Risk, Innovation, Performance Delivery, Efficiency ,
Effectiveness and Health & Safety Tool Box talks. Provide daily supervision of all site based FM, cleaning and
security staff to ensure daily leadership, management and personal development of all operatives.
A driver of regular structured supplier PPM’s and SLA’s, contract assessment and continuous
improvements, aligning team members to their specific skill set in order to improve customer / group
experience. Carry out regular audits and quality checks across all facilities service lines to ensure quality is
maintained and service level KPI’s are achieved.
Excellent Customer Service experience with an emphasis on dealing with customers and clients both face to
face, via e mail and over the phone with a professional demeanour at all times.
Self Employed Builder
Position Grounds Works/General builder
Period Mar 2000 ~ Mar 2007
My main role was in Customer Care Maintenance. My duties consisted of visits to customers’ properties to
repair brickwork, seals, burst water pipes, paving and tarmac, installation of land drains and general building
maintenance. Managing and budgeting materials on a day to day basis with suppliers and Contractors.
I was also required to make structural investigations prior to renovation projects mainly service routes,
structural stability, and leasing with professional bodies such as Structural, Asbestos, Electrical and Gas
Engineers.
Setting up sites for new development. This occasionally required working alongside the local Archaeological
Team.
Site Ground works when required.