1. Resume:
M.Keshava Murthy
Cell: +918867905642 E-mail: mkeshav.17@gmail.com
Sr. Management Profile:
Senior IT and Telecom Professional having 26 + years of rich experience in IT, Telecom, Products Development
Domains.
 Hands-on experience in Solution Engineering, Product Development, Project and Program Management
in IT, Telecom, ISP Domains.
 Program Management: As a Program Manager In Telecom Service Providers Managed Business like ISP , Voice ,
DATA and Value Added services.
 Project Management: Managed very large Telecom and IT Projects across India and Across different Geographies.
 Customer Management: Managing Indian and Global Telecom Service Provider Clients having Multiple Technology
Environment and providing multiple Services spanning across the globe.
 People Management (HR): Managing team of Project Managers, Engineers, supporting staff Virtual Count of 250
members. Managed diverse Teams consisting of people from different ethnicity, religion, country etc.
 Process Management: Experienced in Kaizan, Baldrige Model and Continuous Improvement Program.
 Product Development: Managed a Team of Engineers in developing new Product which can contribute to society.
 Business Development: Business Development.
 Finance Management (P&L): Finance Management and Business Development
Key Accomplishments
• Experienced Technocrat having rich work experience with PSU and Indian MNC’s in Senior Profiles.
• Role 1: Analyst/Programmer/System Administrator:
• Developed Accounting Software for processing International Gateway Switches.
• Written many applications at IIM Bangalore.
• Reworked on Payroll and Finance Accounting Software at PSU.
• Sys. Administrator: UNIX, VAX/VMS, Novell Netware, HP UX.
• Role 2 : Program Manager for ISP & Voice Business : Introduced Voice and Developed ISP Business for
VSNL in Karnataka State and Managed these Business.
Received “Star of VSNL” award for outstanding contribution in achieving 100 million Minute Wholesale Voice
Business.
• Role 3 : Business Development :
• VSNL’s ISP business grown to 90,000 customers (retail) and 1000+ ISP lease circuits (corporate).
• Voice Business from Nil to 100 Million Minutes Wholesale Business.
• Worked as Practice Manager (Engagement Manager) in M/S WT, Brought in 4 Projects.
• Role 4 : Service Deliver Manager/Head:
• At VSNL, Mumbai, Managed all Service Delivery for western Region.
• Managed Global NOC for UK S.P.
• Managed Services for GSM Telecom Operators.
• Role 5 : Transition Manager: Transitioned of GNOC from UK to Wipro-Bangalore NOC and successfully operated
the OSS/BSS Services as per SLA.

2. • Role 6 : Operation Head : Provided Leadership to the Technical operation teams.
• Role 7 : CEO, Provided the Leadership Role to the Organization and contributed towards successfully Development
of Product and Business Development.
Awards:
Received “Star of VSNL” award for outstanding contribution in achieving 100 million Minute Wholesale Voice
Business.
ORGANISATIONAL SCAN
Career Profile
M/S Convergent Communication (I) Pvt Ltd
(Nov 15 – Still)
Role : Vice President (Technical).
Role : Leadership Role.
CCIPL is group company of DVIOS Communication a Class A, ISP provider. The services are provided under the
Brand Name “I - ON “. Wifi is USP of CCIPL, it operates India’s largest Wifi Network. The company has strong
presence in Hospitality, Education Segments , Public Wifi, and Smart City Projects. CCIPL customer includes most of
the 5 Star Hotels in the Country.
Job Profile:
• Business Development.
• Customer Management.
• Program Management.
• Vendor Management.
• Technology Management
• System Integration and System Management.
• Infrastructure Management.
• HR Management
M/S Keerthi Info tech, Mysore
(October 2011 – Oct 15)
Role : CEO.
Role : Leadership to the Organization.
The company provides Consultancy, its customer include Govt. and Education Institutes. The company also Develop
Products.
Job Profile:
• Business Development.
• Product Development.
• Finance Management
• Customer Management.
• Program Management.
• Vendor Management.
• Technology Management
• Consultancy on Networking and Managed Services.
• Solution Engineering.
• Developed New Products for Power Saving Devices, Home Automation Devices.

3. Service Delivery Manager Tech Mahindra
(December 09 – July 11)
Client : 1. GSM Telecom Operator, Bahrain,
Project : Managed Service to - GSM operator in Bahrain.
2. Malaysian Telecom Operator,
Project : Managed Service to GSM operator in Malaysia
Role : “Service Delivery” for GSM Service Provider.
Job Profile:
• Program Management / Service Delivery - Business Support System (BSS).
• Process /Service Improvement activities.
• Customer Management.
• HR Management.
• Inventory Management.
• Team Management: Multiple Technical Teams to support the Applications includes change management.
• Manage SLA/OLA.
• Manage P&L.
• Vendor Management.
• Contract management
Jun 09 – Aug 09 Certificate Course from Govt. of India on Entrepreneurship
Entrepreneur Development Program at SJCE-STEP:
Certificate course on EDP program conducted by STEP (Science and Technology Entrepreneur Development
Program) is a Govt. of India organization.
Jan’07 – May 09 Wipro Technologies, Bangalore
As Sr. Service Delivery Manager - Telecom Infrastructure Services(Aug’07 – May 09):
Client : 1. Cable and Wireless, UK , Project: O&M of Global Core Transport Network, NOC operation.
2. NOKIA, Finland, Project : Mobile Order Management Development and Managed Services.
3. Qualcomm US, Project: Application Gateway for Qualcomm Authorization Services and China
ISMP Platform.
4. AVIVA, Project: Global EPABX Network Migration to IP platform.
Role 1: Service Delivery Manager : Telecom Service Provider.
Role 2: Practice Manager (Business Development Manager)
Job Profile:
• Service Delivery.
• Business Development.
• Customer management.
• Project Management.
• Process/Service Improvement activities (Productivity improvement and Process Improvement activities).
• Human Resource Management
• Service Manage - SLA/OLA.
• Manage P&L.
• Inventory Management.
• Contract Management.
• Vendor Management.
Achievements:

4. • Transition : Global Transport NOC from UK to Bangalore and Operation.
• Business Development : AVIVA IP PBX, CW -DI.
• Mobile APP: Order Management via Nokia Hand Set.
• Qualcomm Project: Gateway Application to Integration of Qualcomm Authentication and Service
Authorization with China Telecom “ISMP” Content Delivery Platform.
Jul’96 – Dec’06 Videsh Sanchar Nigam Ltd, Mumbai
As Dy. General Manager (CNI), VSNL-Mumbai (Sep’05 – Dec’06):
VSNL, a PSU, A Telecom Service provider offering Voice, Data and Value added Services inside and outside
India. VSNL was International Carrier.
Project : Order Management and Fulfillment.
Role : Program Management (All Telecom and Value Added Services).
(Service Delivery included Solution Engineering and System Integration).
Job Profile:
• Program Management of PAN India Service Delivery and System Integration Ex. ISP, Voice, Data, SI, LL
etc
• Team Management: Multiple Technical Teams and Project Teams across India, to provide all the services
ordered by Customer as per agreed terms and conditions.
• Process /Service Improvement activities.
• Customer Management.
• Manage SLA/OLA.
• HR Management.
• Inventory Management.
• Manage P&L.
• Vendor Management.
• Contract management.
Project Details and Large Programs Delivered:
• TATA Motors – PAN India, 4000+ Locations.
o Provisioning of NW Connectivity to all Branches, Distributers, Dealers etc & System Integration
to TATA Motors CRM Application.
• CBI – CORE BANKING: PAN India, 2000+ Locations.
o Solution Engineering, Provisioning of NW Connectivity to all Branches and System Integration to
core Banking solution.
• TATA Sky – DTH Service: PAN India Geo. 60 Locations.
o Solution Engineering, NW Connectivity, TV Feed Up linking, System Integration.
• HDFC Bank - CORE BANKING : PAN India Geo, 1500 Locations.
o Solution Engineering, NW Connectivity to all Branches and ATM’s, System Integration.
• DHL Courier - PAN India Geo, NW Deployment Locations = 150+ .
• India Yamaha Motors - PAN India Geo , 200 Locations.
o NW Connectivity to all Distributors, Suppliers, System Integration to central CRM Application.
As Dy. General Manager (Switching) . VSNL Bangalore (Mar’03 – Aug’05):
Project: Whole sale Voice Business.
Role : Program Manager – Switching.
Job Profile:

5. • Establish Gateway Switch at Bangalore and Operation.
• Business development.
• Customer Management.
• Resource Management.
• Manage P&L.
• Planning.
• Vendor Management.
• Contract management.
Achievement:
- Established wholesale voice Business, Voice Traffic grew above 6 Lac calls a Day.
Award: ‘Star of VSNL’ Award for achieving “Highest Voice Traffic” in a year.
As Dy. General Manager (Systems), VSNL-Bangalore (Oct’99 - Mar’03):
Project: Internet Service Provider in Karnataka State.
Role: Program Manager – ISP (Karnataka)
Job Profile:
• Establish ISP Service in Karnataka and develop ISP Infrastructure across the State.
• Business Development.
• Customer Management.
• Service Assurance.
• Contract management.
• Vendor Management.
• Planning.
• Resource Management
Achievement:
- Established ISP Business in Karnataka.
- Built Tier – III, Data Center and received SUNTONE Certification.
- Customer Base growth
o Corporate – 1000 + links.
o Retail : 90000 active accounts.
As Sr. Manager-System - VSNL, Chennai (Jul’96 - Sep’99):
Project : Centralized Traffic and Accounting System
Role: System Analyst/Programmer.
Job Profile: Application Development.
Skill: ORACLE DBA, Admin. HP Unix, System Development Life Cycle.
Application Name: Central Traffic Accounting System”.
Project Objective : To process online all CDR records of All International Gateway Switches of VSNL to generate
Accounting statements and Reports.

6. PRECEDING ASSIGNMENTS
Dy. Manager (Systems), BGML, Kolar Gold Fields (JUN 95 – JUN 96):
I was responsible for Electronic Data Processing (EDP) department. Responsible for all IT Operation and
Maintenance of Application like “Payroll”, “FA”, “Inventory”, “CAD”.
Achievements : ported the Payroll and FA S.W applications from UNIX platform to Novell Netware Platform.
Programmer, Indian Institute of Management , Bangalore (April 92 – JUN 95):
Worked as a Programmer and System Administrator For VAX/VMS Mini, UNIX Server, Novel Netware and
DECNET.
Oct’91 - Mar’92  Computer Clinic, Mysore Sr. Engineer.
Hardware support and Sys.admin. For Novell Netware.
Apr’90 - Sep’91  TFBMS, Mysore Executive-Customer Support
Hardware Support.
PROFESSIONAL TRAININGS & CERTIFICATIONS
 Certified - ITIL Foundation
 Wipro Leadership Training
 Tata Business Excellence Model by TMTC
 Six-Sigma by M/S Synogog, Bangalore
 Cisco Networking on Cisco 7000 series Routers
 Certified Course on Unix & C by CMC-Chennai
 Certified Course on Billing Mediation Platform by EHPT-Sweden
 Certified Course on Oracle 8.0, Developer 2000 and DBA by Concourse Ltd.
 Networking Concepts and Introduction to LAN & WAN by Digital Equipment India Ltd.
ACADEMIC CREDENTIALS
• B.E. (Computer Science & Engineering), University of Mysore on 1990.
• PGDBA from KSOU.
PERSONAL DETAILS
Date of Birth : 17th
November, 1966
Permanent Address : No. 351, Srinilaya, Front of Kamakshi Hospital, T.K. Layout,
Saraswathi Puram , Mysore – 570009, Karnataka State, India
References : Available on request

7. PRECEDING ASSIGNMENTS
Dy. Manager (Systems), BGML, Kolar Gold Fields (JUN 95 – JUN 96):
I was responsible for Electronic Data Processing (EDP) department. Responsible for all IT Operation and
Maintenance of Application like “Payroll”, “FA”, “Inventory”, “CAD”.
Achievements : ported the Payroll and FA S.W applications from UNIX platform to Novell Netware Platform.
Programmer, Indian Institute of Management , Bangalore (April 92 – JUN 95):
Worked as a Programmer and System Administrator For VAX/VMS Mini, UNIX Server, Novel Netware and
DECNET.
Oct’91 - Mar’92  Computer Clinic, Mysore Sr. Engineer.
Hardware support and Sys.admin. For Novell Netware.
Apr’90 - Sep’91  TFBMS, Mysore Executive-Customer Support
Hardware Support.
PROFESSIONAL TRAININGS & CERTIFICATIONS
 Certified - ITIL Foundation
 Wipro Leadership Training
 Tata Business Excellence Model by TMTC
 Six-Sigma by M/S Synogog, Bangalore
 Cisco Networking on Cisco 7000 series Routers
 Certified Course on Unix & C by CMC-Chennai
 Certified Course on Billing Mediation Platform by EHPT-Sweden
 Certified Course on Oracle 8.0, Developer 2000 and DBA by Concourse Ltd.
 Networking Concepts and Introduction to LAN & WAN by Digital Equipment India Ltd.
ACADEMIC CREDENTIALS
• B.E. (Computer Science & Engineering), University of Mysore on 1990.
• PGDBA from KSOU.
PERSONAL DETAILS
Date of Birth : 17th
November, 1966
Permanent Address : No. 351, Srinilaya, Front of Kamakshi Hospital, T.K. Layout,
Saraswathi Puram , Mysore – 570009, Karnataka State, India
References : Available on request