1. 1
Adinath S. Kale
Email : adinath.kale@gmail.com
Mobile: +919881074173
SENIOR MANAGEMENT PROFESSIONAL
More than 20 years of experience with focus on leading, planning, supporting and delivering business value in
technically oriented environment with staff working on various technologies, 24x7.
Highlights:
Worked with reputed organizations like Tata Consultancy Services Ltd, TechMahindra Ltd, Infosys
Ltd and Deutsche Bank.
Experience in project delivery from offshore and onsite, including 4.5 years in UK.
Extensive experience in leading multiple teams upto 75 members.
Good knowledge of Quality processes like ITSM, SOX and ISO20K.
Maintained the engagement level feedback for Astrazeneca 6.5+ out of 7 for 4 quarters in a row.
ITIL V2 foundation certified.
Won Infosys’s PRIMA Award for Excellence in Project Execution.
Part of the team that won DB’s Walter Boehm award for Technology Excellence.
Academic Qualification:
Bachelor of Engineering (Mechanical Engineering) 1995 to 1999
Sardar Vallabhbhai Regional College of Engineering and Technology(NIT), Surat (GJ)
Professional Experience
Deutsche Bank Operations India (Vice President) Feb 2016 -
Infosys Ltd, Pune (Senior Project Manager) Aug 2010 – Till date
Tech Manindra Ltd, Pune (Project Manager) Mar 2007 – Jul 2010
Infosys Ltd, Pune (Senior Technical Speacialist) Aug 2006 – Mar 2007
Tata Consultancy Service Ltd, Mumbai (IT Analyst) Aug 1999 – Aug 2006
Technical Expertise
Languages : SQL, PL/SQL, Pro* C
Scripting Languages : Unix Shell Scripts, Perl basics
ERP : Oacle Financials (11.0.3) , Oracle Payroll (11i)
Tools : Unravel, QlikSense, Hive, Toad.
Big Data : Claudera Hadoop
Operating System : Unix, Linux
DBMS : Oracle 7.x, Oracle 8.x,Oracle 9i
Training / Certification : ITIL foundation 2.0, OWB completion of training by Oracle.
2. 2
Profile of the Projects (in reverse chronological order)
IT Application Owner and Client Service Manager for Enterprise Analytics Platform Feb-2016 -
Deutsche Bank Operations India, Vice President
Project Overview : Project is part of platform technology’s bank wide offering called “Enterprise Analytics
Platform”. It is a Hadoop based analytics platform that support reuse of bankwide data by storing data in its
original fidelity with current cluster size at 2.5PB.
Responsibilities -
IT Application Owner for EAP’s Feeds and Data Service.
End to End ownership of all IT assets and maintaining their compliance to bank’s standard.
Attestation for compliances, ensuring Segregation of duties and regular review of entitelements.
Service Lead for Feeds and Data Service SL2 and ensuring adherence to ITIL practices.
Weekly review with service management and Monthly review in OpCo.
Staffing, recruitment of lateral hires and vendor management.
People Management including Appraisals, Rewards and Recognitions for the team.
Effort tracking, budgeting, approvals and billing in liason with PMO.
Audit compliance with KPMG or other agencies and remediation of identified NCs.
Program Manager for Engineering Unit Aug-2014 t0 Feb-2016
Infosys Ltd., Sr. Project Manager / Program Manager
Project Overview : Manged 2 projects from end to end delivery point of view –
1. L1/L2/L3 support to Telstra for joint integrated entity created at Pune with peak team of 22.
2. Delivery of WebChat solution for Vodafone for multiple European markets with peak team of 28.
Responsibilities -
Managing the L1/L2/L3 operations of Telstra and Vodafone with multiple offshore teams.
End to End delivery of Webchat Solution for multiple countries viz. Spain, Italy, Malta, Albania and Greece.
Daily, weekly and monthly tracking of KPIs and maintaining BAU.
Weekly review with client’s service management.
Presales activities and estimation for Application Management service.
Staffing, including recruitment of lateral hires and subcontractors.
Appraisals, Rewards and Recognitions for the team.
Monthly milestone reports, Audits and PMRs to maintain project at CMM level 5.
Genesis Project for Tate and Lyle Sep-2013 – Aug 2014
Infosys Ltd., Sr. Project Manager / Talent Manager
Project Overview : The project deals with regression testing of Tate and Lyle’s SAP implementation.
Responsibilities -
Managing the operations for the offshore testing team with peak size upto 75 members.
Staffing, including recruitment of lateral hires and subcontractors.
Appraisals, Rewards and Recognitions for the team.
Effort tracking, budgeting, approvals and billing in liason with client PMO.
Tracking the revenue against planned and actuals at the unit level.
Reporting / communication with internal and external stakeholders
Monthly milestone reports, Audits and PMRs to maintain project at CMM level 5.
Application Support for Astrazeneca Aug 2010 – Aug 2013
Infosys Ltd., Sr. Project Manager / Service Delivery Manager
Project Overview : The project deals with Supporting the Global Shared Service Applications of AstraZeneca
supported from 4 locations US, UK, Sweden and Pune being the Offshore locatioin for Infosys. The overall scope
covers 440+ applications for L2 support. The support level for most of these applications are under Gold category,
which means 24x7 support.
3. 3
Responsibilities -
Managing the operations for Sweden and US L2 support with more than 30 members as per ITIL
principles (Incident, Availability and Release management with proactive process improvements)
Reporting / communication with internal and external stakeholders
Weekly review with clients service management and quarterly engagement level feedback.
Resource planning, hiring, appraisals, Rewards and recognition for team members.
Monthly scorecard submission and productivity measurement.
Managing Audits and PMRs.
Presales activities and estimation for Application Management service.
OSS COX BOT for Cox Communications, US July 2009 to July 2010
TechMahindra Ltd, Tech Lead / Project Manager
Project Overview : This project is aimed to enable cox communications to provide wireless services to its
customer through successful implementation of OSS components, viz Metasolv OSM, ASAP and UIM. This is a
unique program as cox communications will be operating as an MVNO as well as BOT service provider.
Responsibilities:
Estimation
Review and maintenance of project artefacts
Effort tracking
Defect tracking and prevention
Reporting at various levels
Resource planning and Recruitment for OSS group
Appraisals and Rewards and recognition for team members.
Audits and PMRs
Pre sales activity for OSS from management perspective
Application Support Group For British Telecom Mar 2007 to Jul 2009
TechMahindra Ltd, Tech Lead / Project Manager
Project Overview : Application support group support and customize critical
applications for British Telecom. The support level for most of these applications is Gold, which means 24x7
support. As a project manager, handled upto 25 members of different support groups. This also included liaising
with development team for 3rd
line support and meeting customer expectations in line with SLA agreement.
Responsibilities:
Maintaining ‘business as usual’ support as per the service level agreement.
Maintaining SLAs and related contract as and when a change in contract happens.
ITIL Implementation (Incidence,Change, Problem and Release management)
Reporting at various levels
Resource planning and Conducting Interviews for freshers and experienced people.
Appraisals
Managing Audits and PMRs
Conducting Audits for other projects as an internal auditor
Rewards and recognition for team members
Other employee engagement initiatives and trainings
Implementing Agile methodology
________________________________________________________________________________
Oracle Tech Track Aug 2006 to Mar 2007
Infosys Ltd, Senior Technical Specialist
Project Overview : Oracle Tech Track is a Centre Of Excellence for supporting all products related to Oracle. The
main intention was to build expertise on upcoming technologies and support existing ones that are impleneted in
various projects.
Responsibilities: Keeping focus on latest technologies and trend in Oracle.
Developing POCs, e.g. BPEL PM file handling routine.
Consulting on performance tuning and other tech arch issues.
Performance improvement done for Deutsche Bank and JCPENNY accounts
4. 4
IS Application Support For National Grid, UK Jun 2004 to Aug 2006
Tata Consultancy Services Ltd, IT Analyst / Technical consultant
Project Overview: IS Application support is a project to support and customize two major applications, viz.
Oracle Financials and Oracle Payroll, used by UK’s largest utility infrastructure provider, National Grid.
Responsibilities:
Developing interfaces on the Oracle applications with the in-house and third party applications. Flexible
Benefit has been the most successful interface built between Oracle Payroll and Third party Hewitts to allow
employees to choose their perks. This involved writing programs to use element_entry related APIs.
Customizing the Oracle Applications so as to suit user requirements.
Developing reports to cater for business requirement.
Developing reports and customizing application to satisfy the Sarbanes Oxley criteria of auditing.
Mobile & Assets Repository(MARS) For National Grid Feb 2004 to May 2004
Tata Consultancy Services Ltd, IT Analyst / Business Analyst, Mapping Designer
Project Overview : MARS was a data migration project aimed at creating an asset repository for UK’s largest
utility infrastructure service provider. This involved migration of allasset related information from MIMS 4.1 and
many other local systems into MIMS 4.3.
Responsibilities :
Developing Mapped data so as to migrate the data from CP-Base to MIMS 4.3.
Developing Mapped data so as to migrate the data from MIMS4.1 to MIMS 4.3.
Developing the Archival and Decommissioning strategy for all the 72 legacy systems.
Writing specification for retrieval mechanism.
Management Information For Axa Insurance, UK Oct 2001 to Jan 2004
Tata Consultancy Services Ltd, Senior Software Engineer / Developer
Project Overview : An integration project aimed at creating a Datawarehouse of critical data from various source
systems like HUON 411a, HUON 3.4, TIA, ICL/VM & I90. There are various business areas of AXA insurance like
Finance, Claims Reserving etc. that depend on this datawarehouse to device new insurance schemes & policies
and to take many other key decisions.
Responsibility:
Developing Programmes for Data Warehousing.
Writing PL/SQL Procedures, Package Bodies for enhancing the application.
Developing Unix Shell-Scripts for running the jobs in Schedule.
Preparing Test Plans for the Unit testing for the changes in each release.
Conducting Unit/Integrated testing for the applications.
Providing support for the User Acceptance Testing.
Analysis and Development of Extract program for Actuarial Information.
Integrated Standard Banking System (ISBS) Nov 1999 to Sep 2001
Tata Consultancy Services Ltd, Senior Software Engineer/ Developer , Madule leader
Project Overview: ISBS is a package for enabling total mechanization of a Bank. It has a modular structure
comprising of core modules and add-on modules. The core modules include Transaction Processing, Customer
Information, Inquiries and Security. It contains interfaces like ATM, Telebanking, Fallback and Remote Query
System. It runs on Oracle 7.x and Unix with SQL*Forms 3.0 and Pro*C. It is independent of the choice of
hardware used.
Responsibility:
Customization of ISBS for Oriental Bank of Commerce.
Implementation and support of ISBS.
Testing and debugging.
Data conversion.
User and DBA training to the client.
Helpdesk and Manpower allocation.
- End of document –