Microsoft Certified Professional and Microsoft Specialist of Server Virtualization with Windows Server Hyper-V and System Center

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CURRICULUM VITAE
Chinith UM
Microsoft Certified Professional (MCP), Microsoft Specialist (MS)
MC ID: 10763615
Career and Achievements
IT Coordinator 1st
/Oct/2017 – Present
 Population ServicesInternational Cambodia Organization (PSI Cambodia)
#29, St. 334, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia.
An International NGO providing health services, to help Cambodians lead healthy lives and measurable results.
 Key Responsibilities:
Maintenance and Troubleshooting:
- Develop and implement a fixed schedule for the maintenance of the server virtualization such as Hyper-V and the
workstations of Microsoft office 365 cloud system.
- Assist in develop IT strategic plan to improve IT infrastructure and network performance.
- Involve in develop department MBO to adapt the organizational goal.
- Ensure the appropriate configuration and operation of the AD Manager, Mail Exchange server, Security server, Active
Directory server, File server, Anti-Virus server, Firewall router, Incoming/ Outgoing Spam filter, Main switch, Wireless access
point router, Microsoft Windows Server and Microsoft Office Outlook on the workstations.
- Configure and monitor the internet access for the workstations.
- Provide daily troubleshooting and IT support to all PSI/C staff, warehouse staff and field staff in IT related issues.
- Maintain inventory and database of information such as computer related equipment, communication device…..etc. prepare
standard material, such as a computer hardware/ software, LCD projector, printer, scanner…. for training and meeting.
- Manage log-files to ensure that licensing is distributed to all machines.
- Provide technical support related to network system including troubleshooting, QBE system error log-files, internet access,
e-mail operation….etc.
- Daily/ Weekly/ Monthly backup data into the tapes and monthly restoration report to IT Manager.
- Annual disaster recovery plan on system, application, security and report to IT Manager.
- Record all the IT troubleshooting report and IT asset assignment/ return form to staff, record all IT asset movement and stick
label to all IT asset before assign to staff.
- Develop the IT asset record including IT asset request, IT asset disposal, IT asset checklist and update to database system.
- Control the camera security and security entrance system.
- Work with IT Sub-contract Company on weekly server maintenance and report to IT Manager.
Training and Development:
- Assist in develop and maintenance the IT policy, Telephone policy and update regularly.
- Develop, implement and regularly update a documentation and maintenance report for each individual workstations.
- Disseminates all policy to staff and provide IT training as appropriate.
- Finalize a systematic documentation of the entire network components (hardware and software specifications)
- Provide basic technical training to all staff as required.
System Development and Upgrading:
- Provide and explore new IT system for system development; Provide information related to new system change.
- Work with IT Sub-contract Company to maintain the server application, generate log-files and provide recommendation to
prevent future failure system.
PABX Telephone System Management:
- Ensure all telephone system at the organization are working smooth including main line, desk line and server line.
 Achievements:
- Have created a topic of SharePoint and OneDrive under Microsoft Office 365 Cloud to brief the colleagues about its work/
benefit and explained the right standard system collaboration in the world.
- Have provided an introduction to digital signature to staff by Microsoft Teams that’s a part of advance training related to
technical aspect, and another way of place digital signature on soft documents “Adobe Acrobat (PDF) file” from anywhere
outside officeto support our field and office staff for daily operation request/ approve, monthly timesheet completion and
approval.
- Have recommended new practical tools, techniques of IT innovation update in the world that’s important to program team,
support staff including computer hardware/ software, IT accessories… to support their daily job in the office and field work.
IT Coordinator 1st
/Sep/2014 - 30th
/Sep/2017
 Population ServicesKhmer Organization (PSK)

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#29, St. 334, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia.
A Local NGO providing health services, to help Cambodians lead healthier lives.
 Key Responsibilities:
Maintenance and Troubleshooting:
- Develop and implement a fixed schedulefor the maintenanceof the server virtualization such as Hyper-V, VMware ESXi and
the workstations.
- Assist in develop IT strategic plan to improve IT infrastructure and network performance.
- Involve in develop department MBO to adapt the organizational goal.
- Ensure the appropriate configuration and operation of the Mail Exchange server, Security server,
Active Directory server, File server, Anti-Virus server, Firewall router, Incoming/ Outgoing Spam filter, Main switch, Wireless
access point router, Microsoft Windows Server and Microsoft Office Outlook on the workstations.
- Configure and monitor the internet access for the workstations.
- Provide daily troubleshooting and IT support to all PSK staff, warehouse staff and field staff in IT related issues.
- Maintain inventory and database of information such as computer related equipment, communication device…..etc. prepare
standard material, such as a computer hardware/ software, LCD projector, printer, scanner…. for training and meeting.
- Manage log-files to ensure that licensing is distributed to all machines.
- Providetechnical support related to network system including troubleshooting LAWSON, QBE system error log-files, internet
access, e-mail operation….etc.
- Daily/ Weekly/ Monthly backup data into the tapes and monthly restoration report to IT Manager.
- Annual disaster recovery plan on system, application, security and report to IT Manager.
- Record all the IT troubleshooting report and IT asset assignment/ return form to staff, record all IT asset movement and stick
label to all IT asset before assign to staff.
- Develop the IT asset record including IT asset request, IT asset disposal, IT asset checklist and update to database system.
- Control the camera security and security entrance system.
- Work with IT Sub-contract Company on weekly server maintenance and report to IT Manager.
Training and Development:
- Assist in develop and maintenance the IT policy, Telephone policy and update regularly.
- Develop, implement and regularly update a documentation and maintenance report for each individual workstations.
- Disseminates all policy to staff and provide IT training as appropriate.
- Finalize a systematic documentation of the entire network components (hardware and software specifications)
- Provide basic technical training to all staff as required.
System Development and Upgrading:
- Provide and explore new IT system for system development; Provide information related to new system change.
- Work with IT Sub-contract Company to maintain the server application, generate log-files and provide recommendation to
prevent future failure system.
PABX Telephone System Management:
- Ensure all telephone system at the organization are working smooth including main line, desk line and server line.
 Achievements:
-Share drive arrangement follow new organization structure has been done successfully without downtime server system or
any errors. The original permission on all main-folders and sub-folders has been kept after arrangement by selected the
best solution and method to apply task and others…
IT Officer 15th
/Mar/2013 - 31st
/Aug/2014
 Population ServicesKhmer Organization (PSK)
#29, St. 334, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia.
A Local NGO providing health services, to help Cambodians lead healthier lives.
 Key Responsibilities:
Maintenance and Troubleshooting:
- Provide troubleshooting assistance and IT support helpdesk to user such as headquarter, warehouse, and provincial depot
in IT related issues.
- Provide technical support related to network system LAN, including troubleshooting LAWSON system error log-files, internet
access, e-mail operation…etc.
- Daily/ Weekly/ Monthly backup data into the tapes and monthly restoration report to IT Manager.
- Annual disaster recovery plan on system, application, security and report to IT Manager.
- Provide technical support to install/ setup new computer equipment, printer, LCD projector and other IT equipment.
- Daily support end-users on basic computer use and IT related issue.
- Manage the server system platform of Microsoft Windows Server 2008 R2 such as: Active Directory, Mail Exchange 2010,
Antivirus, Files server and platform of VMware ESXi 5.0 vSphere Client v5.0.
- Prepare standard material such as a computer hardware/ software, LCDprojector, printer, scanner … for training and meeting.

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- Manage log-files to ensure that licensing is distributed to all machines.
- Control the PBX telephone extension/ outgoing calls, camera security and security entrance system.
- Maintain inventory and database of information such as computer related equipment, communication devices….etc.
- Record all the IT troubleshooting report and IT asset assignment/ return form assigned to staff with their acknowledgment
into database.
- Assist in process for develop the IT asset record including IT asset request, IT asset disposal, IT asset checklist and update
into database.
- Record all IT asset movement and stick label to all IT asset before assign to staff with Admin unit.
- Work with IT Sub-contract Company on weekly server maintenance and report to IT Manager.
Training and Development:
- Provide computer training of PSK staff where appropriate.
- Administer, support and optimize network components.
- Provide oriented to new staff related to computer system.
- Perform other duties as requested by IT Manager.
System Development and Upgrading:
- Provide and explore new IT system for system development; Provide information related to new system change.
- Work with IT Sub-contract Company to maintain the server application, generate log-files and provide recommendation to
prevent future failure system.
 Achievements:
- Coordinated the network and telephone connection during office movement for users.
- Provided training to new staff on existing running application including booking room system, share calendar, webmail,
recall message, scanning viruses.... and disseminated the IT policy, telephone policy to all users for a better understanding
of the system and proper use of computer.
IT Assistant 01st
/Aug/2008 - 14th
/Mar/2013
 Population ServicesInternational Cambodia Organization (PSI Cambodia)
#29, St. 334, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia.
An International NGO providing health services, to improvethe health of poor and vulnerable people.
 Key Responsibilities:
Maintenance and Troubleshooting:
- Providetroubleshooting assistance and IT support to all PSI/C staff, warehouse staff, and provincial depot in IT related issues.
- Maintain inventory and database of information such as computer related equipment, communication devices….etc.
- Prepare standard material such as a computer hardware/ software, LCDprojector, printer, scanner … for training and meeting.
- Assist in manage log-files to ensure that licensing are distribute to all machines.
- Provide technical support to install/ setup new computer equipment, printer, LCD projector and other IT equipment.
- Daily support end-users on basic computer use and IT related issue.
- Provide technical support related to network system LAN, including troubleshooting LAWSON system error log-file, internet
access, e-mail operation …
- Daily/ Monthly check backup data into the tapes and test for restoration as required.
- Assist in process for develop the IT asset record including IT asset request, IT asset disposal, IT asset checklist and update
into database.
- Record all the IT troubleshooting report and IT asset assignment/ return form assigned to staff with their acknowledgment
into database.
- Record all IT asset movement and stick label to all IT asset before assign to staff with Admin unit.
- Assist to work with Sub-contract Company on weekly server maintenance and report to IT Manager.
Training and Development:
- Assist in provide computer training of PSI/C staff where appropriate.
- Assist in administer, support and optimize network components.
- Assist in provide oriented to new staff related to computer system.
- Perform other duties as requested by IT Manager.
System Development and Upgrading:
- Assist in provide and explore new IT system for system development.
- Assist in provide information related to new system change.
- Assist to work with IT Sub-contract Company to maintain the server application, generate log-files, and provide
recommendation to prevent future failure system.
 Achievements:
- Manually archived and fixed the outlook email file of all users that corrupted and move to store on mailbox directly.
- Ensured all IT fixed assets assignment had acknowledged by each user and keep informed all IT fixed assets assignment/
movement to Administration unit.

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IT Intern 01st
/Apr /2008 - 31st
/Jul/2008
 Population ServicesInternational Cambodia Organization (PSI Cambodia)
#29, St. 334, Sangkat Boeung Keng Kang I, Khan Chamkarmon, Phnom Penh, Cambodia.
An International NGO providing health services, to improvethe health of poor and vulnerable people.
 Key Responsibilities:
- Computer troubleshooting, Networking and IT support helpdesk
- Perform other duties as requested by IT Administrator
Education
 2001 - 2005: Graduated with a Bachelor's Degree in Computer Science and Engineering,
from Royal University of Phnom Penh (RUPP), Cambodia.
 2001: Graduated from Soramarith High School in Kampong Chhnang Province, Cambodia.
Training Courses:
 20th
/Mar/2014 - Present: Microsoft Certified Professionaland Microsoft Specialist, Server Virtualization with Windows
ServerHyper-V and System Center (ID: 10763615) fromMicrosoft TrainingCenter (International)
 17th
/Nov/2018 (Period 40 hours): Certificate of Achievement from Microsoft Training Center,
Microsoft Official Course: Enabling and Managing Office 365
 06th
/Aug/2017: Certificate of completion from Proseth Informatics Center,
Course: VMware vSphere: Install, Configure, Manage version 6
 23rd
/Apr/2016 (Period 40 hours): Certificate of Achievement from Microsoft Training Center,
Microsoft Official Course: Administering Windows Server 2012 R2
 22nd
/Dec/2013 (Period 8 hours): Certificate of Achievement from Microsoft Training Center, Microsoft Official Course:
Server Virtualization with Windows Server Hyper-V and System Center
 10th
/Aug/2013 - 25th
/Sep/2013: Certificate of completed successfully from New Horizons, Computer Learning Center
(Cambodia), MCTs: Microsoft-Exchange Server2010, Configuring-Managing-Troubleshooting
 15th/Sep/2012 - 11th/Nov/2012: Certificate of completed successfully from Sunrise Informatics Center (Cambodia),
Microsoft Official Course: Microsoft Windows Server 2008 R2 (6419)
 01st
/Aug/2010 - 08th
/Apr/2012: Certificate of completed successfully from Sunrise Informatics Center (Cambodia),
CISCO Official Course: CCNA (Cisco Certified Network Associate)
 11th
/Jan/2014 - 25th
/Mar/2014: Completed course training at ACE (Australian Center for Education),
Passed General English Program Level 7B, Intermediate
 12th
/Nov/2013: Certificate of completed successfully from PSI University (E-learning),
Official Course: Making a Success of Your First Management and Time Management
Personal Information
Address : #41B, Street 271, Sangkat Teuk Thla, Khan Sen Sok, Phnom Penh City, Cambodia
Telephone: (+855) 77 916 648
E-mail: chinith@outlook.com | chinith.nos@gmail.com
Gender: Male
Date of birth: 05th
/Sep/1984
Place of birth: No. 5 Village, No.4 Commune, Tiroumkhet District, Kampong Chhnang Province.
Nationality: Cambodian
Marital Status: Married
Languages: Understanding Speaking Reading Writing
English Good Good Good Good
Khmer Good Native Language Good Good
Reference
Mr. Puthywong RINNVUTH: IT Manager at Population Services International/ Cambodia.
Mobile: (+855) 12 664 595, E-mail: puthywong@psi.org.kh
Mr. Ratanak SOTH: General Manager at Proseth Solutions
Mobile: (+855) 17 494 867, E-mail: sratanak@prosethsolutions.com
Mr. Sokneang SAM: Operations Manager at Proseth Solutions
Mobile: (+855) 78 729 227, E-mail: ssokneang@prosethsolutions.com
Mr. Kagnaroath UK: Head of Technical Enterprise Services at Positron Multiverse Co., Ltd
Mobile: (+855) 95 555 175, E-mail: kagnroath.uk@positronmultiverse.com