The document provides a summary of the applicant's work experience and qualifications. In 3 sentences: The applicant has over 10 years of experience in various IT and quality assurance roles, including as a technical engineer, quality auditor, and IT assistant. She is seeking a position to contribute to the success of a fast-growing company and gain knowledge in different organizational fields. Her experience ranges from IT support, auditing, and training roles at several shipping and manufacturing companies.

1. OBJECTIVE: To contribute to the success ofyour fast-growing company and to gain knowledge in
different fields oforganization.
W O R K I N G E X P E R I E N C E S U M M A R Y :
TSM Group of Companies (ISO9000:2008, MLC 2006 - DNV Certified)
1747-1753 Dian Street, Palanan, Makati City
Designation/Title : Technical Engineer, Quality Assistant and QMS Internal Auditor
Inclusive dates : June 25, 2013 – PRESENT
Primary Duties &
Responsibilities :
1. Install, configure, test, maintain, monitor, and troubleshoot end user workstation
hardware, network peripheral devices, and networking hardware products, including
software related problems like operating system, productivity tools and application
shortcuts excluding software database which is handled by IT systems.
2. Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of
end users, and recommend and implement corrective hardware solutions, including off- site
repair as needed.
3. Plan, direct & execute project activities that may be assigned from time to time.
4. Analyze, determine and prepare budget requirements, current computer and network systems
technology, and available vendor offerings to establish optimum computer and network
architecture solutions; plans future enhancements and directions for the company-wide
computer network, subject to management approval.
5. Write technical requests for information and requests for proposals for leading edge
technologies; evaluates proposals and negotiates contracts for equipment and systems.
6. Receive and respond to incoming calls and/or e-mails regarding PC and/or hardware
problems.
7. Assist with installation of PABX local and direct lines including minor configuration.
8. Document support logs to ensure problem are resolve immediately.
9. Assist in updating inventory of all monitors, keyboards, hard drives, scanners, and other
peripheral equipment excluding lease equipment.
10. Maintain a broad knowledge of current and emerging computer/network system
technologies, designing and architectures and products. Attend seminars being offered by
vendors and suppliers.
11. Assist in software releases and roll-outs communication to the end users in
coordination with IT Systems group.
12. Perform preventative maintenance and documentation on desktop equipment and
other IT related equipment with partial coverage on server equipment.
13. Assist the IT Technical Supervisor in the development of business continuity and disaster
recovery plans, maintain current knowledge of plan executables, and respond to crises in
accordance with business continuity and disaster recovery plans.
14. Recommend, schedule, and perform PC, hardware and peripheral equipment
improvements, upgrades, and repairs.
15. Liaise with, and provide training and support to, end users and staff on computer operation
and other issues.
CHARINA OLIVA GUINTO
City Address : 0665ME(A4) J. ZamoraStreet,1901 Zamora,Pandacan,Manila
MobileNo.:+639189144211
Skype ID: engr.innah
E-mailAdd: engr.innah@gmail.com, lareena17@yahoo.com;

2. Designation/Title : Quality Assurance Assistant
Inclusive dates : June 25, 2013 – PRESENT
Primary Duties &
Responsibilities : - Reports to Quality Management Representative
- Assists in all aspects of the internal quality systems audit including planning, execution,
follow-up and re-audit, if necessary, to check the adequacy, compliance and
effectiveness of the Quality Management System.
- Conducts audit which include interview to personnel as per agreed audit programme.
- Prepares audit checklist and audit report based on key findings, mentions anomalies and
Nonconformities in the system in coordination with the QMR.
- Suggest modifications and makes recommendations to enable the system to comply with
national and international statutory and regulatory requirements.
- Familiarizes with the company’s policies and procedures.
- Maintains a strong commitment to the implementation and continual improvement of the
Quality Management System.
- Performs the duties and responsibilities of QMR in his/her absence.
- Responsible for documentation, development, implementation, maintenance and
periodical performance reviews of the Quality Management System.
- Ensures that the QMS is properly implemented and maintained.
- Ensures the promotion of awareness of customers’ requirements throughout the
company.
- Liaise with external parties on matters relating to the company’s Quality Management
System.
- Reports to the management performance of the Quality Management System and any
needs for improvement.
- Initiates and coordinates Management Review Board
- Arranges and coordinates internal and external quality audits.
- Member of the Management Review Board.
Designation/Title : QMS Internal Auditor
Inclusive dates : June 25, 2013 – PRESENT
16. Report to the Quality Management Representative (QMR).
17. Assist in all aspects of the internal quality systems audit including planning,
execution, follow-up and re-audit, if necessary, to check the adequacy, compliance and
effectiveness of the Quality Management System.
18. Conducts audit which include interview to personnel as per agreed audit
programme.
19. Prepare audit checklist and audit report based on key findings, mentions anomalies
and nonconformities in the system in coordination with the QMR.
20. Suggest modifications and makes recommendations to enable the system to comply
with national and international statutory and regulatory requirements.
21. Familiarize with the company’s policies and procedures.
22. Maintain a strong commitment to the implementation and continual improvement of
the Quality Management System.
ASP CREW MANAGEMENT SERVICES, INC.(ISO9000:2008, MLC and DNV Certified)
801 United Nations Avenue, Manila
Designation/Title : IT / HR / TRNG ASSISTANT and QA Internal Auditor
Inclusive dates : February 1, 2011 to June 23, 2013
Primary Duties &
Responsibilities : - To assist HR / Training Manager in the process of selection, training and deployment of
Qualified Seafarers.

3. - To maintain and monitor sea and shore based files for future references
- To maintain and keep of evaluation reports of sea based staff for future references
- To assist the seafarer in conducting evaluation and computer based training prior joining
assigned vessels using SEAGULL CBT, CES and MARLINS.
- Responsible for maintenance of IT management system including PC repair/ maintenance,
virus prevention and back-up files, set-up MS Outlook email and troubleshooting, network
design and implementation, onboard helpdesk for IT problems via phone and e-mail.
- Responsible in purchasing IT-related products for company improvements and upgrades.
- To assist the QMR in updating the QMS Manual as well as reporting PCARs.
GREAT SOUTHERN MARITIME SERVICES, CORP.
T.M. Kalaw Center Bldg., TM Kalaw St, Ermita, Manila
Designation/Title : I.T. OFFICER
Inclusive dates : August 11, 2010 to January 31, 2011
Primary Duties &
Responsibilities :
- handles the maintenance and stability of the Windows 2003 server and LINUX server, file
server and DSL and Leased-line connection as well as wireless connections.
- responsible in the upgrade, installations, upgrade of PCs and LAN.
- responsible in planning and design for the LAN set-up.
- responsible in the maintenance of the e-mail system using the MS Outlook with the Omnis as
the 3rd party domain server.
- daily backup of file server, databases
- Designing banners using Adobe Photoshop
- other jobs that may be assigned by the management.
JUSTJOBINTERNATIONALCORP.
4 Agno St., Sta. Mesa Heights, Quezon City
Designation/Title : Secretary / Training Officer
Inclusive dates : June 21, 2010 – August 10, 2010
Primary Duties &
Responsibilities : - enroll new workers for training at job4u training center and apply for TESDA accreditation.
- receive documents of applicants and check if it is valid or not.
- schedule and dispatch workers for PDOS Seminar and medical.
- update the management on the status of the applicants.
- checks if the documents are complete for the processing of visa.
- schedule worker for flight availability.
- dispatch / release the worker prior departure.
SMARTMATIC –TIM
Under Placewell International, Inc. (Batangas Area)
Designation/Title : PCOS Supervisor
Inclusive dates : May 01, 2010 – May 15, 2010
Primary Duties &
Responsibilities : - Supervise the PCOS Technicians, check attendance during the Final Testing and Sealing
day and on Election day.
- Assist the Technicians with their concerns with regards to PCOS machine.
- Call the NSC(National Support Center) for major problems which may be encountered on
FTS and Election Day.
- Deliver any contingency machine or peripherals in case of shortage or malfunctioned
machines.
- Assist the PCOS Technicians if they are handling more than 3 machines.
SMARTMATIC –TIM
Under Ventureslink International, Inc.
Designation/Title : PCOS Trainor
Inclusive dates : Feb. 15, 2010 – March 27, 2010
Primary Duties &
Responsibilities : Instructs the PCOS Supervisors and Technicians in operating the PCOS machine in Batangas
Area

4. BHF PrimeGroup Corporation–International Division
Gov. LunaSt., Parola, IlocanosSur,San FernandoCity
Designation/Title : IT Support Group
Inclusive dates : Aug. 28, 2009 – January 31, 2010
Primary Duties &
Responsibilities : Troubleshoot and maintain voicelink server, troubleshoot PC hardware and software
problems, maintain stability of LAN setup, installation of networking as well as new PC
software
and hardware peripherals.
Specific Duties &
Responsibilities : - Maintain the stability of the Voicelink Server
- Troubleshooting of hardware and software in every workstation
- Connect new workstation in the LAN.
- Maintain the e-mail system and communications of the company.
- Make lay-outs for tarpaulins, giveaways, brochures using Adobe Photoshop and Illustrator
- Approve and purchase new peripherals or computer for the company.
Than's Computer Shop
NationalHighway,Brgy. Lanatan,Balayan, Batangas
Designation/Title : Manager/ Co-Owner
Inclusive Dates : Mar 1, 2007 – May 2009
Primary Duties &
Responsibilities : Oversee and Supervises daily operation of the business
Specific Duties &
Responsibilities : - Check daily transactions
- Receives and releases monetary transactions
- Resolve customer complaints regarding sales and service.
- Determine price schedules and update changes.
- Keep pertinent documents and records with regards to the business.
- Prepare budgets and approve budget expenditures.
- Maintenance and upgrade of the workstations as well as customers’ PC.
- Scan, print, and encode as per customer’s requests.
- Monitor LAN connections.
- Gives tutorials to students, employees, etc.
- Lay outing for tarps and invitations using ADOBE Photoshop.
OSG Ship ManagementManila,Inc.
formerlyStelmarPhils.Inc.(ISO 9001:2000CERTIFIED)
Suite 1208 Ermita Ctr. Bldg., Roxas Blvd., Ermita Manila
Designation/Title : I.T. Personnel
Inclusive Dates : January 2005 to February 2007
Primary Duties &
Responsibilities : Troubleshoot and maintain stability of MS Exchange Server, update and maintain the Security
setup of the e-mail server, troubleshoot PC hardware and software problems, maintain stability
of LAN setup, installation of networking as well as new PC software and hardware peripherals.
Specific Duties &
Responsibilities : - Responsible in planning and designing IT-related set-up and part of the decision-making
process
- Responsible in purchasing new equipment and checking new arrival equipment.
- Responsible in the day-to-day back-up process of exchange database and user’s files.
- Approve services and parts requisition that may be requested by the employee.
- Conducts interview with the applicants of the company.
- Supervises encoding system of the MIS department.
Designation/Title : ERP Trainor(Lead Instructor) / I.T. Personnel
Inclusive Dates : December 2002 to December 2005

5. Primary Duties &
Responsibilities : Conducts training to the seafarers such as basic computer operation, PC troubleshooting,
SHIPBOARD and RYDEX system.
Specific Duties &
Responsibilities : - supervises examination for the trainees and hands-on exercises (MS
Word, MS Excel, Rydex, Shipboard, MS Outlook, Lotus Notes, etc.).
- Installs and troubleshoot PC problems and networking problems.
- Install software and hardware peripherals.
- Database server maintenance and upgrades.
- Supervises encoding job of the crew to the Citrix environment program.
- Approve services and parts requisition that may be requested by the staff.
- Performs other duties that may be assigned by the Management.
Designation/Title : TrainingOfficer
Inclusive Dates : January 2004 to December 2005
- Coordinates with the representatives of the Training Centers with regards to training
courses
and schedules offered.
- Coordinates with the Crewing Officers with regards to the training needs and availability
of the
Seafarers.
- Schedules and contacts crew for SMS Familiarization
- Keeps proper filing of all pertinent documents in the Training Department.
- Performs other tasks as requested by the Management.
Michaelmar Phils., Inc. (ISO9001:2000 CERTIFIED)
T.M. Kalaw St., Ermita, Manila
Designation/Title : Encoder / Receptionist
Inclusive Dates : August 1, 2001 to November 2002
Primary Duties &
Responsibilities : Input data in the database of MPS Program (Maritime Personnel System)
Specific Duties &
Responsibilities : - Updates Crew Lists / Disembarkation
- Input seafarer’s information, training certificates and licenses
- Check incoming e-mails, send outgoing e-mails
- Troubleshoot PC problems and networking problems
- Install software and hardware peripherals.
- Assist the Quality Management Representative (QMR) on his other responsibilities
- Performs the duties of the Receptionist (RE) in her absence
- Assisting seafarers, visitors to where / whom to proceed
- Telephone operator
- Receives / dispatches crew mails/packages
- Other responsibilities specified by the Management
- Prepare Medical Referrals for the crews
- Prepare Selection and Engagement Checklist for the crew
T R A I N I N G S A N D S E M I N A R S:
 Team Building Workshop for Michaelmar Phils., Inc. – 20-21 November 2004 conducted by Core Consultants
 Internal QMS Auditor – 22-23 September 2005 conducted by PERA Neville-Clarke
 Developing Customer Focus – 15 November 2005 conducted by Guthrie-Jensen Consultants To Management
 Leadership Overview – 16 November 2005 conducted by Guthrie-Jensen Consultants To Management
 Team Building Workshop for OSG Ship Management Manila., Inc. – 25-26 Nov 2005 conducted by Core Consultants
 NS5 Shipboard Program – 14 December 2005 conducted by C/E Keith Tranter
E D U C A T I O N A L B A C K G R O U N D:
2000 Graduate East Asia COLLEGE of INFORMATION TECHNOLOGY B.S. Computer Engineering
1995 Graduate CHRIST THEKING COLLEGE High School Recognition - Leadership Awardee

6. 1990 Graduate CHRIST THEKING COLLEGE Elementary
P E R S O N A L D A T A:
Nickname : INNAH Age : 36 yrsold
Height/Weight : 5’4.5’ / 65kls. Birthdate : March 26, 1978
Status : Married
Skills : Computer Literate and fast encoding skills.
Knowledgeable in AUTOCADD, Adobe Photoshop, Lotus Notes, Microsoft Exchange
Can communicate effectively in English and Filipino.
Can effectively establish interpersonal relationship.
C H A R A C T E R R E F E R E N C E S:
1. CAPT. MILIND PHADNIS – Owner’s Representative Mobile Number : +63(917) 5584829
2. CAPT. MARCELINO BAUTISTA JR. – Fleet Manager Mobile Number :+63 (928) 5063642
3. MS. JUDITH G. ALVERO – Human Resource Manager Mobile Number : (0917) 8871539