1. Charlotte Andersen
Home Address: No. 101, Boulevard de Cascade, The Beverly Hills, Tai Po, Hong Kong, [e] charlotteleeandersen@hotmail.com
Term Address: 4 Allan Robertson Drive, St Andrews, Fife, KY16 8EX, [t] 07805539242, [e] cla7@st-andrews.ac.uk
LinkedIn: uk.linkedin.com/pub/charlotte-lee-andersen/98/a39/498/
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Education
2011-2015 University of St Andrews, Scotland
Hons Management
x On track to graduate with a 2:1 Management Degree in July 2015.
x Modules include International Marketing, Consuming Culture, Corporate Finance and Control, Human
Resource Management and Entrepreneurship & Small Business Development.
2007-2011 Sha Tin College, Hong Kong
2011 International Baccalaureate 37 points
x Higher Level: Business & Management (6), Geography (6), English (6)
x Standard Level: Mathematics (6), Sports Science (6), French (5)
x Extended Essay & Theory of Knowledge – 2 extra points
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Relevant Work Experience
December 2011 – Present The Saint Ltd., St Andrews – Head of Local Advertising for the Business Team
x I procure advertisements for our independent, student run newspaper (one of only 3 in the UK), on a non-pay, voluntary
basis. I communicate frequently through multiple channels with other local, national and international businesses.
x It requires me to provide an excellent service to meet the needs of our customers.
x Started as a local advertiser before being promoted to Head of Online Advertising and Brand Promotion in March 2013,
and then promoted to Head of Local Advertising in March 2014.
x Sales include TeachFirst, Rascals Bar St Andrews, Drouthy Neebors, Balakas Bangladeshi Cuisine, Jahangir, Mexigo,
Forgans Disc Depot and Fine Rogerson Footwear.
x Operate successfully at a profit
June-July 2013 Internship at Hempel, Hong Kong – Intern at a world leading coating supplier
x Worked in both the Sales and Marketing Department.
x Under sales, created spreadsheets with formulas to easily match codes to products unique to each customer specific to
the country.
x Under sales, responded to sales quotations from international customers.
x Under marketing, undertook market research judging the viability of expanding a new product line for Hempel.
Other Work Experience
June-August 2014 Maersk Line, South Korea – Customer Services Summer Intern
x Completed online courses in Basic Liner Trade, Basic International trade, Basic Transportation Documentation, Basic
Finance and Internal Customer Services Software.
x Appointed as the focal point coordinator for the implementation of a new SMS project; required collecting data from
customers to analyse whether SMS messages were most cost effective than phone calls
x Performed an audit on the end to end process of Customer Services, from quotation to delivery of goods.
x Translating scripts from the Korean language to the English language
March 2012 – Present Cherries, St Andrews – Sales Assistant
x Trained to be a barista, responsible for training and overseeing staff, manage the till and stocks to a high standard,
trusted to cash out and open and close shop.
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Positions of Responsibility
January – May 2014 Entrepreneurship & Small Business Development – Appointed Business Manager
x For this module, within my university degree, groups are required to operate as real startup businesses. We created a
web-based tutoring service platform based in the United Kingdom.
x As Business Manager, I oversaw all aspects of the hypothetical business including resourcing, finance, profit and loss
accounts, market research, sales, advertising, cash flow forecasts, human resources and our operations.
x I created an elevator pitch for our potential investors.
x I organized and led the development of both our business model and our business plan.
April 2012-April 2013 St Andrews Volleyball Club – Social Secretary, Fundraiser & Publicity
x Secured sponsorship deal with Rascals Bar St Andrews, which included hosting regular socials in return for weekly match
teas.
x Hosted regular socials with Rascals as well as seasonal events, e.g. Christmas Dinner, Volleyball Pre-Season Training
Dinner, and Awards Night.
x Hosted an annual event around Valentine’s Day together with the Athletics Union to fund the Charity Outreach summer
programme in Zambia, raising £1,500 in February 2013, and £2,000 in February 2014.
x As fundraiser, I hosted regular bake sales as well as the date-auction fundraiser.
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Additional Skills
Languages
x Fluent in English, can converse in daily Korean conversation, know basic Danish.
x Received a first in Elementary French Evening Classes.
IT
x Proficient at MS Office, MS Excel, MS PowerPoint and internet use.
x Typing Speed 141 words per minute with 95% accuracy.
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Interests and Activities
Sports
x I have been playing volleyball competitively since middle school and am on the Saints 2nd Team at the University of St
Andrews.
x In high school I was on the girls A2 Netball team.
x In my final year of middle school I was the captain of the girls football, volleyball, basketball, touch rugby and track and
field team, winning “The Sportswoman of the Year” award.
Volunteering
x Taught English at Baptist Lui Ming Choi Primary School in Hong Kong.
x Regularly visited the Mei Lam Estate Home of Elderly People in Hong Kong.
x Took part in the annual Stride for a Walk Fundraiser to raise money for cancer research in Hong Kong.
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Referees
Dr Shiona Chillas Manjunath Prabhu
Lecturer in Management – St Andrews University General Manager at Maersk Line Korea
Programme Director - MLitt HRM Head of Customer Service
Sub-honours Adviser Manjunath.Prabhu@maersk.com
sac30@st-andrews.ac.uk