1. Ahmed El Sadek Abdullah Soliman
Address: 14 Rafaat Ahmed Street, Omranya, Giza.
Mobile Phone: +201001090221 Landline Phone: +20846309623
Email Address: ahmedsadek59@yahoo.com
Personal Summary:
-Self-motivated and devoted management professional with eight years of experience in
Travel and Tourism sector.
-Extensive experienced career in the traveling field with organizational skills and
professionalism.
-Expertise in all aspects of travel, tourism and catering.
-Experience of managing several tour events and special travel programs.
-Pleasant, outgoing and responsive personality.
-Expertise in developing tour packages and plan travel.
-Ability to adapt myself in any environment.
Personal Information:
Birth Date: 27th
December, 1980.
Nationality: Egyptian.
Marital Status: Single.
Professional Experience:
Assistant Division Manager
At Abercrombie & Kent Egypt S.A.E.
Webpage: http://www.abercrombiekent.com/travel-destinations/middle-east-luxury-
travel/egypt/
Location: Cairo, Egypt, 18 Youssef El Guindy Street, 10th Floor Bustan Commercial Center
Company Industry: Hospitality/Tourism/Travel
Job Role: Sales
September 2014 – Present
 To assist the Executive Director of Tourism to enhance and improve the quality of
the work delivered by the Tourism Department both on an internal company level as
well as on an external level with our agents.
 To liaise between the Tour Operators and the Management
 Overall review and total familiarity of all Tourism Department’s accounts, the nature
of each business segment and its pricing strategy.
 Daily review of Tourism Department’s correspondence and client movements to
ensure smooth running of the operation and to ascertain weaknesses and problem
areas, if any.
 Coordinating with Tour Operators to ensure that responses to queries are timely,
professional and comprehensive.
 Developing suggested remedies to attack areas of weakness.
 Enhancing the Tourism Department’s problem-solving techniques and assisting Tour
Operators with solutions for problematic issues.

2.  Constant development of innovative programs, itineraries and ideas.
 Determining staff training requirements on a bi-annual basis and ensuring the
implementation of staff training both on an internal level, as well as on-the-field
training.
 Preparing on-job training sessions to improve language abilities, presentation skills
and time-management skills.
 Establishing and maintaining excellent contacts with hotel key personnel and
addressing collaboration between Tourism Department and its suppliers.
 Assisting the Executive Director of Tourism as needed
 Acting as a motivating leader to the Tour Operators
Tour Consultant
At Abercrombie & Kent Egypt S.A.E.
Webpage: http://www.abercrombiekent.com/travel-destinations/middle-east-luxury-
travel/egypt/
Location: Cairo, Egypt, 18 Youssef El Guindy Street, 10th Floor Bustan Commercial Center
Company Industry: Hospitality/Tourism/Travel
Job Role: Sales
September 2006 – 2013
Main Duties
 To plan, organize and implement the programs and itineraries being operated by
Abercrombie & Kent Egypt Ltd. for their respective accounts.
 Overall review and total familiarity of the account/agent that is assigned to each
Tour Operator. This includes a full understanding of the market, the nature of the
client movement, the pricing strategy and the expectations of the agent/clients
 Planning itineraries and products to meet with the agent/clients’ requirements within
the allocated timeframe, budget and seasonality’s.
Seasonal preparation
 Seasonal allotment/space request (hotels, cruises, airspace)
 Correspondence with agent for seasonal operation
 Preparation of quotations based on existing approved tariff
Day-to-day running
 Correspondence with agent/client
 Opening/handling of Guest Cards through Travel Studio
1. Reservations
2. Sales situations and rooming lists & control of release periods
3. Preparation of documents
a) Tourism Police
b) Branch situation
c) Lunch reservation
d) Assignment of guide and issuing of service order
e) Issuing domestic air tickets / train tickets
f) Hotel vouchers / cruise embarkation cards
g) Issue of service orders to traffic department
h) Final itinerary

3.  Responding to daily queries for new bookings, suggested itineraries, requests for
quotations and any information requests.
 Implementing the programs and itineraries at the “A&K level of exemplary service”
as per the above-mentioned guidelines
 Issuing invoices and following up on payment as per the contract terms or as per the
general Abercrombie & Kent Payment/Cancellation Policy
 Conducting daily review and follow up of operating guest files with the branch offices
and Traffic Department
 Coordinating with Quality Control and Representatives to ensure that everything is
running as planned for each operating guest file.
 Evaluating suppliers (hotels, restaurants, cruises, guides etc.) to come up with the
best options available.
 Monitoring client feedback to establish if there is a need to re-evaluate suppliers
 Establishing and maintaining excellent contacts with hotel key personnel.
Retail Job Agent
At Four Seasons Sharm El Sheikh Resort
Webpage: http://www.fourseasons.com/sharmelsheikh/
Location: Sharm el Sheikh, Egypt , Sharm El Sheikh
Company Industry: Hospitality/Tourism/Travel
Job Role: Sales
January 2005 - December 2005
 Working closely with buyers and other merchandisers to plan product ranges.
 Meeting suppliers, distributors and analysts.
 Managing budgets.
 Predicting sales and profits.
 Using specialist computer software including databases.
 Visiting manufacturers, stores and suppliers.
 Negotiating prices, quantities and delivery time-scales.
 Supervising and training junior staff.
 Managing levels and distribution of stock.
 Handling supply/production problems as they arise.
 Setting stock promotions/price reductions as appropriate.
 Promoting best selling items in order to maximize profits.
Administrative Assistant-Student Affairs
At Faculty of Tourism and Hotel Management
Webpage: http://www.fayoum.edu.eg/english/Tourism/
Location: Egypt , El Fayoum Governorate, Fayoum University
Company Industry: Government Sector.
Job Role: Administration
October 2003 - December 2004
 Manage the daily operations of the Student Affairs office.
 Work with all areas of the College community (students, staff, and faculty) and
external constituencies (alumni, parents, vendors, etc.) providing information and
supporting relationships pertaining to Student Affairs.

4.  Assist in the preparation, organization, and delivery of materials for meetings and
events.
 Coordinate facility usage for Student-Affairs managed space.
 Assist receptionist with front desk coverage and main phone line response.
 Oversee travel requests and expense reports.
 Assist with emergencies and other general office duties as appropriate.
 Communication Create/edit correspondence and other documents for the Vice Dean
for Students affairs, including recommendations and disciplinary letters.
 Prioritize and distribute mail/faxes to members of the Student Affairs office.
 Coordinate mailings, including ordering lists and labels.
 Ensure compliance with Finance Office procedures for purchasing, expense reports,
budget allocations and other tasks.
 Supervise Student Affairs receptionist.
 Coordinate annual Office Assistant one-day retreat for Student Affairs area.
 Select, train, schedule and supervise student work staff.
Education:
Certification, Career Certificate in Human Resource Management
At The American University in Cairo
Location: Cairo, Egypt
Completion Date: November 2013
GPA / Grade: Very Good
Detailed Course Information:-
A) Talent Management (People Development).
B) Performance Management.
C) Strategic Human Resources Management.
Certification, Foundation Certificate in Human Resource Management
At The American University in Cairo
Location: Cairo, Egypt
Completion Date: May 2013
GPA / Grade: Very Good
Detailed Course Information:-
A) Organizational Behavior.
B) Recruitment and Selection Management.
C) Compensation and Benefits Management.
D) Employee Relation Management.
Master's degree, Hotel Management
At Faculty of Tourism and Hotel Management, El- Fayoum University
Location: El-Fayoum, Egypt
Completion Date: August 2011
GPA / Grade: Very Good
Thesis Title: "Evaluating the Organization of Banquet and Conference Services in Cairo
Five-Star Hotels"
Bachelor's degree, Hotel Management
At Faculty of Tourism and Hotel Management, Cairo University
Location: Cairo, Egypt

5. Completion Date: May 2001
GPA / Grade: Very Good
After finishing my degree, I gained the knowledge and skills required in order to become a
leader in the hotel industry with a global Perspective. You gain an understanding of the
industry and learn how to identify and act on changing patterns of customer Demand to run
a profitable business in a wide range of different types of hotel.
Key areas include: business and management · hotel management · food and drink
management · facilities management · Finance · hospitality and tourism marketing ·
operations management · human resources · management skills.
Skills:
Computer Skills: Windows 7, Outlook, Travel Studio and M.S. Office 2007
Ability to use the Internet to conduct and compile research and for communication.
Language Skills: English.
Level: Expert | Experience: More than 10 years | Last Used: 1 month or less.
Training:
Abercrombie & Kent S.A.E
Duration: 3 days - (From 21 June 2011 to 23 June 2011)
Type of Training: Business Etiquette
IMI
Duration: 3 days - (From 12 December 2008 to 14 December 2008)
Type of Training: Presentation Skills
Amideast
Duration: 3 days - (From 1 October 2008 to 3 October 2008)
Type of Training: English Business Writing
Abercrombie & Kent S.A.E
Duration: 4 days - (From 10 July 2008 to 13 July 2008)
Type of Training: Tour Consultant Training
Four Seasons Sharm El Sheikh Resort
Duration: 3 days - (From 25 December 2004 to 27 December 2004)
Type of Training: Four Seasons Introductory Training Program 1.4
Interests:
Enjoy Reading (History, Science, and novels), listening classical music, cultural activities,
and travel.
References and Supporting Documentation are available Upon Request