A customer service focused professional who possesses a strong sense of urgency with regard to client satisfaction. Superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. A track record of creating a work culture that rewards teamwork and cooperation. As an experienced manager I fully understands the importance of appearance and behavior in creating a positive impression in any face to face role, this is why I work hard at appearing professional, well dressed and well spoken. My areas of expertise are precisely those that your company is looking for in an applicant, namely; customer service, identifying customer requirements and providing knowledgeable advice to fellow staff members. I want to join an ambitious company that is looking to recruit talented people who get results
A customer service focused professional who possesses a strong sense of urgency with regard to client satisfaction. Superb interpersonal and communication skills, coupled with excellent relationship building capabilities and excellent negotiating abilities. A track record of creating a work culture that rewards teamwork and cooperation. As an experienced manager I fully understands the importance of appearance and behavior in creating a positive impression in any face to face role, this is why I work hard at appearing professional, well dressed and well spoken. My areas of expertise are precisely those that your company is looking for in an applicant, namely; customer service, identifying customer requirements and providing knowledgeable advice to fellow staff members. I want to join an ambitious company that is looking to recruit talented people who get results
Jakie są trzy możliwości kodowania aplikacji mobilnych? Jakie są ich wady i zalety? Kiedy najlepiej sprawdzi się kodowanie natywne, kiedy wybrać aplikację hybrydową, kiedy z kolei postawić na aplikację przeglądarkową.
Creating an attractive piece of direct mail is all very well and good but will it really engage with your customers and persuade them to take action? If it’s not personalised, the answer’s likely to be no. Find out the benefits of mail personalisation, how to do it and how it can improve your ROI by viewing Baker Goodchild’s latest infographic.
http://www.bakergoodchild.co.uk/infographics/details/33/improve-your-roi-with-direct-mail-personalisation
Jakie są trzy możliwości kodowania aplikacji mobilnych? Jakie są ich wady i zalety? Kiedy najlepiej sprawdzi się kodowanie natywne, kiedy wybrać aplikację hybrydową, kiedy z kolei postawić na aplikację przeglądarkową.
Creating an attractive piece of direct mail is all very well and good but will it really engage with your customers and persuade them to take action? If it’s not personalised, the answer’s likely to be no. Find out the benefits of mail personalisation, how to do it and how it can improve your ROI by viewing Baker Goodchild’s latest infographic.
http://www.bakergoodchild.co.uk/infographics/details/33/improve-your-roi-with-direct-mail-personalisation
1. Sharon Lynn
Tel: 07850 508 943
Email: sharon.lynn@fsrecruit.co.uk
Profile
A dynamic, intelligent & energetic Manager whose career to date demonstrates a strong consistent pattern of
achievement. Self motivated with the ability to work on own initiative to achieve high standards, possessing
excellent organisational and inter-personal skills at all levels. Adept at setting and working to exacting targets.
Customer focused with innovative, solution driven, problem-solving skills, brought together from a wealth of
practical experience. With over eleven years experience within Recruitment, managing a team of consultants
whilst retaining a billing responsibility.
Key Strengths
• Strong communicator who can influence and motivate at all levels to achieve effective results
• Mixture of maintaining and developing existing business along with winning new business.
• Setting and working to exacting targets within tight budgets and schedules.
• Knowledge of a number on management systems including Eclipse & Integrity accompanied with
all Microsoft Packages
Employment History
Branch Manager
Firststep Recruitment Solutions Ltd July 2009 - Present
As previous positions including:
Crisis & IR Management Solutions
Inter Group Bank Transfers
Credit Control
Sage Invoicing and Credits
Payroll of PAYE, LTD Contractors and Umbrella Suppliers
Holiday Pay Calculations
Margin and Revenue Calculations
Commercial Manager September 2008 – July 2009
Prospects Recruitment
Managing a team of Consultants and Senior Consultants within Commercial, Engineering & Technical,
Accountancy & Finance, Industrial & Legal divisions
Team meetings & briefs
1-2-1’s including monitoring and analysis of Pre Revs
Motivating, coaching and identification of training needs
Setting & ensuring that weekly/monthly and quarterly individual and team targets are achieved
Generating New Business whilst maintaining existing volume and key accounts
Compliance with all legislations and company policies
Analysis and restructure of advertising budgets reducing annual costs by 50%
Producing reports and analysing revenue and KPI targets
Undertake spot checks and audits to ensure compliance
Recruitment Office Manager April 2007 – September 2008
Firststep Recruitment
Managing a Recruitment Branch specialising in Industrial & Commercial Recruitment
Maintaining existing accounts consisting of supply from Temporary HGV Drivers, FLT Drivers,
Pickers/Packers to Permanent Warehouse Managers, Transport Managers and Stock & Admin
Conducting appraisals
Training and induction of new and existing consultants
Staff disciplinaries
Interviewing candidates on site
Nationwide travel for interviewing and registering new candidates accompanied with client meetings
and generating new business
Ensuring all back office functions for invoicing is completed
Producing induction and training manuals
Site visits and hospitality functions
2. Senior Recruitment Consultant August 2005 – April 2007
Prospects Recruitment
Cold calling prospective clients to generate new vacancies
Client meetings
Advertising all new vacancies
Matching candidates to client Job Descriptions and Person Specifications
Negotiating supplier rates
Assisting with induction and training of new consultants
Ensuring all back office functions for invoices is completed
Ensuring compliance
Recruitment Consultant April 2004 – July 2005
Peppers Recruitment Ltd, Blackpool
Designed a company brochure
Canvassing temps
Telesales (cold calling)
Advertising vacancies
Taking candidate enquiries
Maintaining and developing existing business along with winning new business opportunities
General Manager & Joint Licensee Feb 2003 – April 2004
The Brinsop Country Hotel, Bolton
Duties included: Managing a 40 seat a la carte restaurant, public house and 200 seat function room, organising
weddings and functions, payroll, advertising, stocktaking, ordering and invoicing, rotas, staff motivation and
welfare including disciplinary action. Designing wine lists and menus.
General Manager over 2 establishments Dec 2002 – Feb 2003
Lime Bar & Nightclub Manchester & Salford Quays
Duties included: Managing 2 bars and a nightclub, one at Salford Quays and one in the centre of Manchester.
Organising weekly events, payroll, buying and selling new products introduced from various breweries,
stocktaking, rotas, back bar design to enhance sales of certain products. All managerial responsibilities in the
running of a city centre bar.
Oct 1997 – Dec 2002 Brunning & Price Ltd:
Deputy Manager Grosvenor Arms, Chester Jan 2002 – Dec 2002
Deputy Manager, Cross Foxes, Erbistock Mar 1999 – Jan 2002
Deputy Manager, Dysart Arms, Bunbury Oct 1997 – Mar 1999
Training
REC Foundation Award in Recruitment Practice
REC Telesales for the Recruitment Consultant Certificate
National Licensees Certificate
Wine & Spirit Education Trust Certificate
Emergency First Aid in the Workplace
Basic Food Hygiene Certificate
Beer Dispense & Cellar Management Certificate
British Horse Society Stage I and Stage II
Education
1986-1993 Queens Park High School, Handbridge, Chester
A’ Level Passes: Business Studies and French
GCSE Passes: French A, Business Studies B, Double Science B, English Language B, English Literature B,
German B, Maths B, Oral Communication B.
Hobbies and Interests
Appointed Team Captain for several sports teams during High School. Active involvement in a range of sports
including Horse-Riding and Carriage Driving at which became team winner of U.K Novice Carriage Driving
Championships and qualified for the North West Dressage Championships.
3. Personal Details
Date of Birth: 15/11/1975 Marital Status: Single Nationality: British Driving Licence: Full