Wadah Ghanam is applying for the position of General Manager. He has over 20 years of experience in customer service, sales coordination, and general sales management roles. He is seeking a challenging position where he can contribute positively and utilize his leadership, sales, and customer service skills.

1. POSITION: GENERAL
MANAGER
OBJECTIVE
To be a part and obtain a challenging position where I can be able to contribute positively. Adaptable and
highly efficient professional with more than 20 years of work experience in customer service and sales
coordination jobs. Keen to learn with willingness to take on routine but essential tasks having strong
attention to detail plus multitasking skills and knowledge for the benefit of the company.
ASSETS AND CAPABILITIES
• An ambitious individual with a strong determination to succeed
• Possesses impressive leadership skills and a deep understanding of customer-centric sales.
• Having a proven track record of working within a target driven environment and of achieving sales
targets consistently.
• Able to sell across all portfolios of print, media and online, and a consistent of being able to
identify and present the most effective solutions to meet customer needs.
• Positive attitude and professional work ethics.
• Business oriented and self motivated.
• Flexible and adaptable to the requirements of the position and understand critical issue and
innovative to the solution for improvement.
WORK EXPERIENCES
GENERAL SALES MANAGER RAK-Ajman
Red Line Showroom - Used Car 2013 up to present
• Setting sales team objectives and priorities in alignment with company objectives and priorities.
• Build long-term professional business relationships with major clients to drive sales growth
• Set up and build the company to trade used vehicles specializes in sport and high end cars
• Established and develop sales team for used car department.
• Actions cautious research and study of the used car market in the whole region (UAE)
• Build strong rapport in the market such as Media, advertisement, network.
• Responsible in recruitment of employee for sales and marketing team
• Set up training courses for sales team (Sales Skills, Product Knowledge, Marketing Competitor &
Pricing )
• Update and open new strategies to have a productive sales channels to replaced used cars
• Upgrade and modifies sport cars
WADDAH GHANAM
Mobile: +971 0567600724
Visa : Residence Visa
Email: wadah-ghanam@hotmail.com
Location : RAK-UAE

2. • Setup the sales target and profit budget.
GENERAL SALES MANAGER (Central Region) Riyadh, KSA
United Motors Company (Dealer of Chrysler Dodge & Jeep) 2001-2012
• Build long-term professional business relationships with major clients to drive sales growth
• Resolve conflicts and facilitate changes in structure of sales group to ensure objective fulfillment
and swift response to sales problems and opportunities.
• Develop and manage sales operation budget
• Prepare, strategic plan and manage sales team in the region
• Created and built customer care for sales and spare parts departments.
• Build new sales channels to indemnify growth in sales.
• Prepare and manage sales operation budget
• Achieve sales target and maintaining annual sales growth
• Manage and operation for all the departments ( Retail, Fleet and Corporate Sales, Used Car and
Trade In Department OPL)
• Administer (12) branches all around K.S.A. with over 100 employees including managerial post
and sales consultant
• Responsible in organizing and set up of new 6 show rooms from A to Z
• Building and development (fleet sales department)
• Create a partition for (OPL) sales , with downing all formal pricing (New Sales Channel)
• Facilitate training for sales and manager team.
• Liable for the promotion of employees
• Build up all the training course for sales and manager team (Sales Skills, Product Knowledge &
Market Competitor)
• Generate new forms to assist sales and follow up (Daily Sales Report – showroom traffic daily
traffic report – daily activity report )
• Setup the goal for all branches and departments for a productive system
• Manage to achieved overall monthly set target.
• Participate in marketing campaigns, promotions
• Involved in all company marketing department (media, advertisement, campaign )
• Responsible in all vehicle stock ordering (quantity, colors selections, specifications & options )
• Implement price and company offers.
• Organized new cars launching (venue, invitations, display)
• Organized and invite all VIP corporate and Fleet Customer for business and pleasure out side
trip. To build a good relationship and to test drive the cars with product knowledge update and
information training.
• Established and participate with rental cars company to renew, sharing deals, to move our slow
and old stock.
• Development and constructions of new sections for (USED and TRADE-IN Dept.) to achieved 3
main goals:
 Increase new Sales Opportunities for both (Retail and Fleet) Department
 Making a progressive profit
 Re-evaluations and maintain our vehicles market value.
• Manage and maintain to re-sale bounced cars from all dept. (OPL – Revenue Share, Loan Cars,
assent cars, service dept. cars.
• Open new sales channel of porches to all brand of used market cars to help new cars sales dept.

3. Sales Executive Riyadh, KSA
Al Bayan Group For American Cars Aug 1996–Jan 1998
• Sales executive in showroom sales
• Public relation activities
• Built long-term professional business relationships with major accounts
• Sales executive in fleet sales department
SALES COORDINATOR Riyadh, KSA
Al- Sabanat Engineering Consultant Office May 1992-Aug 1996
• Financial and administrative assistant for procedures implementation
• Contribution of preparing quantities and conditions and specs for the projects and follow up the
technical licenses and maps approving
• Projects coordinator and member of projects department committee for all activities of(Materials-
Furniture-vehicles)
• Internal design and decoration accessories
Personal Information
Nationality : Syrian
Date of Birth : 14 Feb, 1974
Gender : Male
Status : Married
Language : Arabic and English (Written and Spoken)
Education
Bachelor of Commercial Science in Business Management
Damascus University 1995
Computer Skills
• Proficient with MS Office

4. (Word, Excel Power Point)
Training and Seminars Attended
July 2011
• Follow up with um sold customer
• Phone UPS
• Prospecting and follow up
• Welcome to CYS
• 4WD System
• Alan Ram VT
• Customer Care standard
July 2008
• Management Skills (2) Training
• Management Skills (1) Training
April 2006
• Commander Training
December 2005
• Sales Skills Training
November 2005
• Dodge Charger Training
April 2004
• HEMI Powered Training
• Product Knowledge Training
April 2003
• Chrysler Brand Training
April 2002
• Sales Process Training
• Dodge Trucks Basics Training
October 2001
• Jeep Line Training

5. Awards and Certificates
• United Motors-Highest Selling Rate Certificate 2006
• United Motors-Top Sales Manager of the Year 2005
• United Motors -Salesman of the Year ( Fleet Sales) 2004
• United Motors -Salesman of the Year ( Fleet Sales) 2003
• United Motors -Salesman of the Year ( Fleet Sales) 2002
• United Motors -Salesman of the Year ( Fleet Sales) 2001

6. Awards and Certificates
• United Motors-Highest Selling Rate Certificate 2006
• United Motors-Top Sales Manager of the Year 2005
• United Motors -Salesman of the Year ( Fleet Sales) 2004
• United Motors -Salesman of the Year ( Fleet Sales) 2003
• United Motors -Salesman of the Year ( Fleet Sales) 2002
• United Motors -Salesman of the Year ( Fleet Sales) 2001