Mohamed Sayed Mohamed Aly has over 15 years of experience as an operations manager. He currently works as the operations manager for BBA Food House, where he is responsible for maximizing sales, profits, and quality standards. Previously, he worked as the store manager for McDonald's Egypt from 1994 to 2003, where he pioneered McDonald's entry into the Egyptian market and increased annual sales by 10%. He holds a Diploma of Commerce and has completed several management and leadership courses.

1. Mohamed sayed Mohamed aly 10 abaza street, Heliopolis,
Cairo, Egypt
Phone # 0103431998
darsh0225@yahoo.com
Operation manager - Leadership strengths include Professional Summary
strategic business planning, strong P&l management
experience, Effective at building high performance teams
and leading change in competitive business
environments.
▪ Operations management
▪ Staff development & motivation.
▪ P& L Management.
▪ Team Building & Leadership.
▪ Product Development & Launch.
▪ Expense control.
▪ Revenue & Profit Growth.
▪ Presentation.
Professional Experience
Operation manager BBA FOOD HOUSE
from 2007 to present
Wessaya & sbarro
Enhance company overall performance towards achieving
business objectives through maximizing sales, profitability,
and improve quality, service, cleanliness and speed
standards.
Plan and implement operation strategy. improve and
coordinates operation` s activities and staff. Ensure customer
satisfaction in all operation processes and sales services.
Conduct all activities to meet and exceed QSC standards.
Improve staff satisfaction and moral. Maximize profitability.
Develop and launch new products.
 Successfully managed all aspects of restaurant operations
with profit& loss accountability
 Increase sales 8% for brand and 9% for other brand
 Increase bakery sales 45 % in just 2 months.
 oversaw a staff of 300 employees.
 Recruited, trained, developed and mentored managers for
multiple outlets.
 Reduced food cost 2% in brand and 3.50% for other brand
w/out effect for our product quality
 Reduced labor by 4% through process reengineering.
 Reduced controllable costs by 6%
 Planned the development of new menu items and recipes,
establishment of price listings.
 Developing Pricing Strategy.
 Oversee Implementation of Local Store Marketing Plan.
 Developed The Quality Cost Report to get an accurate
P&l food cost.

2. Store Manager McDonald's
From 1994 to 2003
Maximizing sales, profitability, and improve quality, service,
cleanliness and speed standards. improve and coordinates
the restaurant operation` s activities and staff. Ensure
customer satisfaction in all processes and sales services.
Conduct all activities to meet and exceed QSC standards.
Improve staff satisfaction and moral. Maximize profitability.
 Pioneered the McDonald's CO-operation entry into Egypt .
 Achieved the highest sales increase and customers
retention and lowest customer complains.
 Developed a succession plan for the store managers and
assistant managers the full responsibilities of the job
within a given period
 Increased Annual Sales by 10%.
 Improved controllable profit percentage by 3%
 Preparing P&L projections annually.
 Preparing Sales Projections and Manpower Plan annually.
 Preparing and Implementing Local Store Marketing Plans.
 Conducting Performance Review on the assistant
managers and the staff quarterly.
Education
▪ Diploma of commerce
Courses
Achievement ofBasic Operation CourseMcDonald's
training center 1997Achievement ofBasic
Management CourseMcDonald's training center
1998Achievement ofIntermediate Operation
CourseMcDonald's training center
1999Achievement ofRestaurant leadership
practices courseChicago/U.S.A.1996Achievement
ofApplied equipment courseMcDonald's training
center 2002Achievement ofEffective
CommunicationDALE

3. CARNEGIE2003Achievement ofLeadership
Training For ManagersDALE
CARNEGIE2003Achievement ofTime and Motion
CourseEU2004Achievement ofHACCAP System
CourseEU2004Achievement ofLego serious
playHilton dream 2007Achievement ofBusiness
marketing Knowledge academy 2007Achievement
ofOrganizational behaviorKnowledge academy
2007Achievement ofStrategic management
Knowledge academy 2008Achievement
ofBusiness finance Knowledge academy
2008Achievement ofAdvanced management
&leadershipKnowledge academy
2008Achievement ofMini mba Knowledge
academy 2008Awards
and
Commendations
 Class Archie and deans list in basic operation course in
McDonald's
 Deans list in basic management course in McDonald's
 Golden hat in basic management course in mcdonald’s
 Restaurant manager of the year in elsweedy foods
company
References
References available on request .