Customer is king....or are they
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Engage your employees to deliver a compelling service to your customers and become brand ambassadors for your company.
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This document advertises a training workshop on making a personal impact and taking consulting to results. The workshop covers topics like integrity, sincerity, trust, worthiness, keeping commitments, taking initiative, handling ambiguity, handling pressure, and personal traits. It also discusses how to be a true professional by being a good role model, managing time well, speaking without being patronizing, and being knowledgeable. Additionally, the workshop focuses on customer satisfaction by understanding customer requirements, managing expectations, never overpromising but overdelivering, asking for feedback, and sorting out any irritants. It also addresses understanding customer needs related to brand image, margin, price, quick movement, and quality.
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With your business, you customers are, of course, the heart of the company. Without customers, you would have no sales. Without loyal customers, your business will be left to the whims of the rising and falling market. One of your main goals should be working to gain and then keep customers.
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The document discusses concepts in retail management. It begins by defining retailing as the sale of goods and services to consumers for personal use. It then discusses the role of retailers in linking producers to customers. Organized retailing makes up only 2% of the Indian retail sector currently but is growing rapidly. Factors like rising incomes and lifestyle changes are contributing to the growth of organized retail formats in India. The retail environment in India differs from western countries in aspects like urban congestion and rural populations.
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一.毕业证【q微741003700】成绩单、使馆认证、教育部认证、雅思托福成绩单、学生卡等！
二.真实使馆公证(即留学回国人员证明,不成功不收费)
三.真实教育部学历学位认证（教育部存档！教育部留服网站永久可查）
四.办理各国各大学文凭(一对一专业服务,可全程监控跟踪进度)
如果您处于以下几种情况：
◇在校期间，因各种原因未能顺利毕业……拿不到官方毕业证【q/微741003700】
◇面对父母的压力，希望尽快拿到；
◇不清楚认证流程以及材料该如何准备；
◇回国时间很长，忘记办理；
◇回国马上就要找工作，办给用人单位看；
◇企事业单位必须要求办理的
◇需要报考公务员、购买免税车、落转户口
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1:该专业认证可证明留学生真实身份
2:同时对留学生所学专业登记给予评定
3:国家专业人才认证中心颁发入库证书
4:这个认证书并且可以归档倒地方
5:凡事获得留信网入网的信息将会逐步更新到个人身份内，将在公安局网内查询个人身份证信息后，同步读取人才网入库信息
6:个人职称评审加20分
7:个人信誉贷款加10分
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B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径，但认证只是个体行为，不是所有留学生都操作，所以没有办理认证的留学生的学历在国内也是查询不到的，他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单，就有了使用价值。
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B.为什么我们提供的毕业证成绩单具有使用价值？
查询留服认证是国内鉴别留学生海外学历的唯一途径但认证只是个体行为不是所有留学生都操作所以没有办理认证的留学生的学历在国内也是查询不到的他们也仅仅只有一张文凭。所以这时候我们提供的和学校颁发的一模一样的毕业证成绩单就有了使用价值。娃拒绝父亲送说往车上一躺就等着下车决无丢失的道理有手机在身联系也方便再说他都岁了还有大半车的小伙伴相伴他不怕在父亲千叮咛万嘱咐中山娃依依不舍地爬上车朝窗外不住地挥手别了父亲别了父亲的城别了我的暑假生活我的城市生活望着窗外挥舞的大手还有那张微驼的背一向坚强的山娃禁不住泪如雨下当我坐下来想写这封信时“感恩两字在我脑海中回旋很幸运我有这样的机会能将埋在心底深深的感激之情得以表达从婴儿的“哇哇坠地到哺育听
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Customer is king....or are they
- 1. Customer is King…… Or Are They Nigel McPolin Founder and CEO
- 2. Your customers will only love your company ….
- 4. Put your employees first
- 5. Engaged employees will deliver an enjoyable customer experience
- 6. Engaged employees will convincingly promote your products, services and organization
- 7. Engaged Employees are interested in the customer’s experience being as enjoyable as possible
- 8. Engaged Employees are your biggest brand advocate
- 9. Your customer will love your organization mainly because your employees do!!
- 10. Do customers deal with your senior management?
- 11. Your customers’ 1st and only experience of your organization is with your 1st line employees
- 12. If a disengaged employee doesn’t make a good impression your customer won’t return
- 13. If an engaged employee is committed to making the customer experience enjoyable your customer will be retained
- 14. Invest in your best customer service resource…..
- 15. ….your employee
- 16. How do you get employees to love your company?
- 17. Put your employees first
- 18. Train & develop your employees in…..• Product • Skills of their job • Ethos of your company
- 20. If an employee makes the wrong decision don’t highlight it in a negative way. Look at it as a positive learning opportunity.
- 21. Empower your employee to do the right thing
- 22. An employee that isn’t afraid of being humiliated when they make a mistake won’t be afraid of trying new and creative ways of succeeding in their job
- 23. Connect with each individual employee
- 24. Know their interests, passions and what they want to achieve
- 25. Companies with high engagement have 2x the customer loyalty than companies with average engagement
- 26. Do you care about your customers? ......
- 27. Are you putting your employee first?
- 28. What are you doing to encourage your employees to love your organization?
- 29. Full article available here
- 30. Nigel McPolin is the creator and founder of Etimes2, an Engagement Building Platform that drives sustained behavior, engagement and performance throughout the organization. Visit www.etimes2.com for more information and a free trial