Amanda Welsh has over 20 years of experience in retail management, currently serving as Regional Human Resources Manager for Game Stores. She has held various roles with Game Stores since 1997, including Store Manager for 9 locations. Welsh obtained a Business Management Diploma with a focus on Human Resources Management in 2012 and has completed additional training programs. She is proficient in Microsoft Office applications and has strong communication, customer service, and leadership skills.
Hi everyone- I am looking for a new role as a customer support representative working remotely from home. I am currently living in Manaus Brazil and i would preferably work for a company in Ireland or the united states from my home in brazil if thats possible and i would appreciate your support. Thank you in advance for any connections, advice or any opportunities you can offer. #opentowork #newopportunities #workfromhome #jobseeking #careers #help #recruitment #jobhunting
Hi everyone- I am looking for a new role as a customer support representative working remotely from home. I am currently living in Manaus Brazil and i would preferably work for a company in Ireland or the united states from my home in brazil if thats possible and i would appreciate your support. Thank you in advance for any connections, advice or any opportunities you can offer. #opentowork #newopportunities #workfromhome #jobseeking #careers #help #recruitment #jobhunting
Work with customers with the most cheerful and pleasant disposition.
Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.
Communicate and assist customers in any way possible as the customers may require campaign deals in all products.
Process or help process payments made by the customer – whether by in cash or credit card.
Bag products for the customers (if there’s no other assigned to that.
Administration, managing the cash floats, daily banking, daily sales reports and all the other office related work.
Responsible for visual display and merchandising standards.
Receive instructions from brand on the work to be done on weekly basis.
Der Reiseveranstalter Opernreisen.com entführt in die Welt der Geschichte, Musik, Kunst und Natur in Andalusien. Auf dieser Rundreise lernen Sie Spaniens Süden, wunderbare Städte wie Granada, Córdoba, Sevilla und Málaga kennen und genießen Gaetano Donizettis Opern-Meisterwerk „L‘elisir d‘amore“ im Teatro de la Maestranza in Sevilla.
JU Park Prirode Papuk je u sklopu Projekta integracije u EU Natura 2000 (NIP) izgradio objekt Eko-točka Jankovac. U sklopu objekta projektirano je interaktivno predstavljanje čitavog Parka Prirode Papuk, u varijanti samostojećih uređaja za unutarnje postavljanje, te interaktivnog izloga.
Isporučene su dvije PandoPad jedinice, obje opremljene kamerom (PandoPad Floor42LT i PandoPad Glass32LT). Na prozorskoj jedinici aplicirana je touch folija te grafička folija. Sa zadnje strane instalacija je prekrivena ukrasnim poklopcem s pasivnom ventilacijom. Samostojeća jedinica je dizajnirana grafičkom folijom u skladu s vizualnim identitetom PP Papuk.
Work with customers with the most cheerful and pleasant disposition.
Give answers to customers’ questions or concerns related to the product they are charged to sell and demonstrate good knowledge of the product.
Communicate and assist customers in any way possible as the customers may require campaign deals in all products.
Process or help process payments made by the customer – whether by in cash or credit card.
Bag products for the customers (if there’s no other assigned to that.
Administration, managing the cash floats, daily banking, daily sales reports and all the other office related work.
Responsible for visual display and merchandising standards.
Receive instructions from brand on the work to be done on weekly basis.
Der Reiseveranstalter Opernreisen.com entführt in die Welt der Geschichte, Musik, Kunst und Natur in Andalusien. Auf dieser Rundreise lernen Sie Spaniens Süden, wunderbare Städte wie Granada, Córdoba, Sevilla und Málaga kennen und genießen Gaetano Donizettis Opern-Meisterwerk „L‘elisir d‘amore“ im Teatro de la Maestranza in Sevilla.
JU Park Prirode Papuk je u sklopu Projekta integracije u EU Natura 2000 (NIP) izgradio objekt Eko-točka Jankovac. U sklopu objekta projektirano je interaktivno predstavljanje čitavog Parka Prirode Papuk, u varijanti samostojećih uređaja za unutarnje postavljanje, te interaktivnog izloga.
Isporučene su dvije PandoPad jedinice, obje opremljene kamerom (PandoPad Floor42LT i PandoPad Glass32LT). Na prozorskoj jedinici aplicirana je touch folija te grafička folija. Sa zadnje strane instalacija je prekrivena ukrasnim poklopcem s pasivnom ventilacijom. Samostojeća jedinica je dizajnirana grafičkom folijom u skladu s vizualnim identitetom PP Papuk.
1. CURRICULUMVITAEOF: AmandaWelsh
PERSONALINFORMATION
Name and Surname:
Amanda Welsh
Contact Information:
Cellular – 082 562 7328
Home – 012 653 8318
E-mail – amandaw@mdd.co.za
ID Number:
7107120316084
Address:
5 Mont Rose, Bishop Bird Street, Rooihuiskraal North, Centurion, Pretoria
Marital Status:
Married
Dependants:
2 (1 Son aged 17 years, 1 Daughter aged 12 years)
Transport:
Own Transport
Code 08 license
Languages:
English Written and spoken
Afrikaans Understand but don’t speak
Computer Literacy:
MS Word
MS Excel
MS Powerpoint
MS Office
Internet and E-mail
- 1 -
2. CURRICULUMVITAEOF: AmandaWelsh
EDUCATIONAL HISTORY
SECONDARY EDUCATION
Matriculated from: Vaal High School in 1989
TERTIARY EDUCATION
SA College: Business Management Diploma – Human Resources Management : 2012 – Present
Subjects completed and passed:
• Business Communication
• Self Management
• Business Communication
• Management Principles
• Human Resources Principles
• Business Accounting
• Entrepeneurship
Investment In Excellence – 2013 – Accreditation achieved
Moderator Course with Edutel 2013 – Accreditation achieved
Assessor Course with Edutel 2013 – Accreditation achieved
IN HOUSE TRAINING COMPLETED
Game
• Industrial Relations Management - 2000
• Customer Service and Telephone Skills - 1998
• Consumer Protection Act - 2011
• Finance for Non Financial Management - 2003
• How Business Works - 2001
• Selling Skills - 2001
• PLOC – Planning, Leading, Organizing and Controlling – 2003
• ICDL – International Computer Driving License - 2004
• Coaching for Management – 2011
• 5 Levels of Leadership - 2013
3. CURRICULUMVITAEOF: AmandaWelsh
EMPLOYMENT HISTORY
Company: Game Stores
Duration: 1997 – Present
Position Held: Regional Human Resources Manager (January 2011 – Present)
Main Duties:
• Responsible for 8 Game Stores currently
• Training and Development of Team in stores
• Facilitation
• Registered Assessor for the Company with W & R Seta
• FTE Management, ensuring optimal Productuvity
• Relationship Building
• Employment Equity Plan
• HR/IR/Admin Reporting
• HR Store Visits and audits
• Recruitment and Selection
• New Stores opening
• IDP – Individual Development Plans
• Customer Service
• Massmart / Walmart Intergration
• Liasing and working with Store Operations
Company: Game Stores
Duration: 1997 – Present
Position Held: Store Manager (2000 - 2010)
Stores Managed: Dion Arcadia, Game Midrand, Game Fourways, Game Benoni, Game
Kolonnade, Dion Sandton, Game Sandton, Game Brooklyn and Game Woodlands
Main Duties:
• Ensure Store Profitability
• Stocktake and Shrinkage Control
• Housekeeping Standards
• Development of Sub ordinates
• Customer Service
• Planning, Budgeting and Forecasting – Sales and NIBT
• Monitoring Stock levels
• Self Development
• Ensure smooth operation within the store environment
• Expense Control
• Industrial Relation issues
4. CURRICULUMVITAEOF: AmandaWelsh
Company: Game Stores
Duration: 1997 – Present
Position Held: Sales Manager (1999 - 2000)
Stores Managed: Game Menlyn
Main Duties:
• Ensure smooth operations on Sales Floor
• Manage Floor Managers and Sales Team
• Develop Sub ordinates
• House keeping standards to be maintained
• Uphold merchandise standards
• Control fast and slow moving products
• Control and ensure that promotional stock is received
• Execution of promotions
• Liasing with buyers and suppliers
• Customer service
Company: Game Stores
Duration: 1997 – Present
Position Held: Floor Manager (1997 - 1999)
Stores Managed: Dion Vanderbijlpark
Main Duties:
• Ensure smooth operations on Sales Floor
• Manage Sales Team
• Develop Sub ordinates
• House keeping standards to be maintained
• Uphold merchandise standards
• Control fast and slow moving products
• Control and ensure that promotional stock is received
• Execution of promotions
• Liasing with buyers and suppliers
• Customer service
July 1996 – July 1997: Unemployed – expecting 1st
child
5. CURRICULUMVITAEOF: AmandaWelsh
Company: Dion Stores - Vanderbijlpark
Duration: 1990 - 1996
Position Held: various positions held during this time period; namely:
• Cashier
• Service Centre Supervisor
• Customer Service Supervisor
• Deputy Admin Manager
• Floor Manager
CONTACTABLE REFERENCES
1. Game Stores
Boysen Pillay
Regional Store Operations Manager
082 828 8809
2. Game Store
Mannie Prithirai
Senior Human Resources Manager
082 378 8511
3. Game Stores
Sandy Maullin
Regional Store Operations Manager
082 417 0728
6. CURRICULUMVITAEOF: AmandaWelsh
Company: Dion Stores - Vanderbijlpark
Duration: 1990 - 1996
Position Held: various positions held during this time period; namely:
• Cashier
• Service Centre Supervisor
• Customer Service Supervisor
• Deputy Admin Manager
• Floor Manager
CONTACTABLE REFERENCES
1. Game Stores
Boysen Pillay
Regional Store Operations Manager
082 828 8809
2. Game Store
Mannie Prithirai
Senior Human Resources Manager
082 378 8511
3. Game Stores
Sandy Maullin
Regional Store Operations Manager
082 417 0728