Westside is a retail chain owned by Tata Group that began in 1998. It has over 70 stores across major Indian cities selling apparel, footwear, accessories and more. Westside aims to offer fashionable products at affordable prices. It focuses on understanding customer needs and building trust. The company is committed to corporate social responsibility through education initiatives. It also works to develop employees and provide a competitive work environment.

1. Human resource management
Presentation on Westside
Group no. 2 Sec -2nd
Presented By-
Aman Rathi
Anubha Upadhay
Arti singh Gossain
Ashish Masih

2. Contents
• Westside – Historical facts of the company.
• Company Profile
• Products of the Company
• Achievements
• Company Mission
• Job Description
• Job Specification
• Organizational Hierarchy
• Corporate Social Responsibility and Employees
Benefits

3. • Launched in 1998 in Bangalore
• The Westside story really began in 1997, when the Tatas sold
Lakme, their cosmetics business, to Hindustan Lever and acquired
the Britain-based Littlewoods retail chain.
• A new entity called Trent Limited emerged from this move and
Littlewoods was renamed Westside.
• Today, Westside has 74 outlets like Bangalore, Hyderabad, Chennai,
Mumbai, Pune, New Delhi and Kolkata.
• Style, affordable prices, quality — these are the factors that have
shaped westside’s success story in the retail fashion stores'
business.
History of Westside

4. Type Subsidiary
Industry Retail
Founded 1998
Headquarters Mumbai (India)
Parent Tata group
Website www.mywestside.com
Company Profile

5. Products of Company
The Westside stores have numerous departments to meet the
varied shopping needs of customers-
• Menswear,
• Women’s wear,
• Kid’s wear,
• Footwear,
• Cosmetics,
• Perfumes and Handbags,
• Household Accessories.

6. Achievements of Company
• Balanced Scorecard Hall of Fame.
• India Brand Summit – Brand Leadership Retail.
• IFA Visionary of the Year Award, 2002 – Mrs.
Simone N. Tata.
• Most Admired Large Format Retail Chain of the Year
- Lycra Images Fashion Awards 2005.
• NDTV Profit Business Leadership Awards 2006 -
Retail Category.

7. Mission of Company
• To be regarded by our customers as the most relevant
retailer in the country.”
• Achieving the Goal :
Develop a comprehensive understanding of customers needs,
strive to win their confidence, and offer them best-in-class
products and services at affordable prices.
• Policy :
Satisfy our customers with the range, quality and value of the
products we offer and attain new heights of excellence through
teamwork, in an atmosphere that encourages creativity and
innovativeness

8. Job Description
We are looking freshers and experience holders dynamic, goal achiever,
hard worker, honest and loyal candidates for our reputed organization. we
will feel very proud on ourselves if you make your future bright with us.
• Job title –
Management trainee
• Job Duties –
1.Supervision of Customers while they are shopping in the Store.
2.Supervision of Store Security.
3.Facilitating the customer in selecting the right and desired kind of
merchandise.
4.Maintaining good customer relationship
• Job Location –
Bangalore.
• Technical skills –
More proficient in Computers: MS Office, Internet.

9. • Skills Required –
1.Listening & responding effectively to customer needs & requirements
2.Customer Service
3.Increasing the conversion ratio of sales - Example: Attracting the
customer to buy more than 1 product.
• Job function -
1. Receives training and performs duties in several departments such as
Finance, Client Services, Sales, Operations, Healthcare Data Solutions and
IT.
2. Learns line and staff functions, operations, management viewpoints and
company policies and practices that affect each phase of business.
3. Sets performance goals and objectives with upper management.
4. Monitors performance progress with management and key trainers
• CTC -
3 to 3.5 lakh per annum + incentives
• Selection process-
1.Aptitude.
2.Group discussion.
3.Interviews

10. Job Specification
• Job Title:-
Management trainee
• Dept / Office: –
Marketing.
• Education Qualification :–
Students with 60 % in 10 th and 12th and not minimum 50 % in
graduation are eligible.
• Work based skills competencies –
1. Knowledge of competitors products
2.Possesses knowledge of the warehousing operations
3.Stock Management
4.More proficient in Computers: MS Office, Internet
5.Knowledge of current trends in the market with respect to latest styles &
designs

11. • Behavioral Skills –
1.Willing to learn
2.Approachable
3.Positive approach
4.Customer friendly
5.Pleasant personality
6.Respect for the customer
7.Honesty & integrity

12. Company Hierarchy
Team member
Team leader
Asst.Deprt.Manager
Department
Manager
Floor Manager
Asst. Store Manager
Store Manager

13. Corporate Social Responsibilities
• Corporate responsibility at Westside integrates economic
progress and social commitment.
• Westside provides sponsorship for NGO projects across store
locations in areas of Child Education & Nutrition by
providing financial support.
• Through the annual initiative, westside supports children
hailing from disadvantaged communities by providing
financial assistance in various forms like educational
scholarships, midday meals, infrastructure development

14. Employees Environment
• We firmly believe that employees are the key drivers of the
business.
• Our leaders take special care to ensure stability of employment
and continuously strive to develop the skills and competencies
of all its employees.
• We offer competitive compensation.
• Provide a dynamic work environment
• Chart your growth through systematic career planning. Our
culture is based on the pillars of Stylish Innovation Optimal
Value, Disciplined Friendliness and Fast Responseness.

15. Thank You!