SlideShare a Scribd company logo
1 of 18
Download to read offline
Curious Humans: the lost key
to impactful insights
Adam Murphy
Curioso
Sponsors
Communication
Are you TRULY and INTENTIONALLY
Is your company?
“leaders model inquisitiveness”
40% 10%
“encourage asking questions
& challenging the status quo”
83% 56%
67%
“talk about curiosity is not
supported by action”
Source: SAP, 2022
“my manager could do a better job to
facilitate a more curious culture”
90%
Source: SAP, 2022
SCHOOLS KILL CURIOSITY.
“Children should be prompted and
encouraged to ask questions even
(when) challenging for the teacher.”
“We do need to find some time for
questions during the day. There is not
enough time in schools for creativity
and following up on curiosity.”
Prof.Paul Howard-Jones
Bristol University
“School kills curiosity. When do
children get to ask questions
about things that interest them?
As soon as they are at primary
school they have to shut up and
learn. It’s not the fault of
teachers. They have so many
targets to meet.”
Matt Caldwell
UK Headmaster
SCHOOLS COMPANIES KILL CURIOSITY, TOO.
“Our people should be prompted and
encouraged to ask questions even
(when) challenging for leaders.”
“We do need to find some time for
questions during the day. There is not
enough time in companies for
creativity and following up on
curiosity.”
“COMPANIES kills curiosity.
When do people get to ask
questions about things that
interest them? As soon as they
start they have to shut up and
work. It’s not the fault of
managers. They have so many
targets to meet.”
KILLING CURIOSITY
isn’t always
intentional, but
FOSTERING IT
MUST BE.
Kill Curiosity Foster Curiosity
• BATs: BLINDLY ACCEPTED TRUTHS
• SACRED COWS
VALUES & BELIEFS
• HUMILITY: WE DON’T REALLY KNOW
• CURIOSITY & GROWTH MINDSET
Kill Curiosity Foster Curiosity
• BATs: BLINDLY ACCEPTED TRUTHS
• SACRED COWS
VALUES & BELIEFS
• HUMILITY: WE DON’T REALLY KNOW
• CURIOSITY & GROWTH MINDSET
• REWARD & APPLAUD (FALSE?) CERTAINTY
• ‘CRIMINALISATION’ OF DOUBT
BEHAVIOURS & STYLE
• CHALLENGE CERTAINTY
• REWARD & EXPLORE DOUBT
Kill Curiosity Foster Curiosity
• BATs: BLINDLY ACCEPTED TRUTHS
• SACRED COWS
VALUES & BELIEFS
• HUMILITY: WE DON’T REALLY KNOW
• CURIOSITY & GROWTH MINDSET
• REWARD & APPLAUD (FALSE?) CERTAINTY
• ‘CRIMINALISATION’ OF DOUBT
BEHAVIOURS & STYLE
• CHALLENGE CERTAINTY
• REWARD & EXPLORE DOUBT
• HIPPOs RULE
• LEADERS DEMAND ANSWERS
STRUCTURE
• LEADERS SEEK QUESTIONS AND ANSWERS
• CHALLENGER ROLES/ TENSION IN
STRUCTURE
Kill Curiosity Foster Curiosity
• BATs: BLINDLY ACCEPTED TRUTHS
• SACRED COWS
VALUES & BELIEFS
• HUMILITY: WE DON’T REALLY KNOW
• CURIOSITY & GROWTH MINDSET
• REWARD & APPLAUD (FALSE?) CERTAINTY
• ‘CRIMINALISATION’ OF DOUBT
BEHAVIOURS & STYLE
• CHALLENGE CERTAINTY
• REWARD & EXPLORE DOUBT
• HIPPOs RULE
• LEADERS DEMAND ANSWERS
STRUCTURE
• LEADERS SEEK QUESTIONS AND ANSWERS
• CHALLENGER ROLES/ TENSION IN
STRUCTURE
• NANs: NEED ANSWERS NOW
• JUST ANSWER THE QUESTION
• JUMP TO SOLUTIONS
PROCESS
• CREATE TIME FOR RIGHT ANSWERS
• QUESTION THE QUESTION
• DEFINE ‘THE RIGHT IT’
Kill Curiosity Foster Curiosity
• BATs: BLINDLY ACCEPTED TRUTHS
• SACRED COWS
VALUES & BELIEFS
• HUMILITY: WE DON’T REALLY KNOW
• CURIOSITY & GROWTH MINDSET
• REWARD & APPLAUD (FALSE?) CERTAINTY
• ‘CRIMINALISATION’ OF DOUBT
BEHAVIOURS & STYLE
• CHALLENGE CERTAINTY
• REWARD & EXPLORE DOUBT
• HIPPOs RULE
• LEADERS DEMAND ANSWERS
STRUCTURE
• LEADERS SEEK QUESTIONS AND ANSWERS
• CHALLENGER ROLES/ TENSION IN
STRUCTURE
• NANs: NEED ANSWERS NOW
• JUST ANSWER THE QUESTION
• JUMP TO SOLUTIONS
PROCESS
• CREATE TIME FOR RIGHT ANSWERS
• QUESTION THE QUESTION
• DEFINE ‘THE RIGHT IT’
• GAME THE PROCESS/ PASS THE TEST
• DO RESEARCH
CAPABILITY
• CURIOSITY→UNDERSTANDING→
OPPORTUNITY
• THINK HUMAN-FIRST
Kill Curiosity Foster Curiosity
• BATs: BLINDLY ACCEPTED TRUTHS
• SACRED COWS
VALUES & BELIEFS
• HUMILITY: WE DON’T REALLY KNOW
• CURIOSITY & GROWTH MINDSET
• REWARD & APPLAUD (FALSE?) CERTAINTY
• ‘CRIMINALISATION’ OF DOUBT
BEHAVIOURS & STYLE
• CHALLENGE CERTAINTY
• REWARD & EXPLORE DOUBT
• HIPPOs RULE
• LEADERS DEMAND ANSWERS
STRUCTURE
• LEADERS SEEK QUESTIONS AND ANSWERS
• CHALLENGER ROLES/ TENSION IN
STRUCTURE
• NANs: NEED ANSWERS NOW
• JUST ANSWER THE QUESTION
• JUMP TO SOLUTIONS
PROCESS
• CREATE TIME FOR RIGHT ANSWERS
• QUESTION THE QUESTION
• DEFINE ‘THE RIGHT IT’
• GAME THE PROCESS/ PASS THE TEST
• DO RESEARCH
CAPABILITY
• CURIOSITY→UNDERSTANDING→
OPPORTUNITY
• THINK HUMAN-FIRST
• BEST PRACTICE SOLUTIONS
• FOCUS ON SUCCESSES
INSPIRATION
• BEST PRACTICE PROBLEMS
• REWARD & RECOGNISE CURIOUS HUMANS
Self-Care: fostering your own (commercial) curiosity
IDENTIFY &
EXPOSE
A BAT
EXPLORE
SOMEWHERE
DIFFERENT
QUESTION
THE
QUESTION
SIT WITH
YOUR
DOUBT
DEFAULT TO
‘DON’T KNOW’
LEAN INTO
A BLIND SPOT
SEEK ‘NAÏVE’
OPINIONS
START
AT HOME
PLAY MORE
Q & A
Ray Poynter
NewMR
Adam Murphy
Curioso
Sponsors
Communication

More Related Content

Similar to Curious Humans: the lost key to impactful insights

Foundation training 101 module #4
Foundation training 101   module #4Foundation training 101   module #4
Foundation training 101 module #4
mentor4321
 

Similar to Curious Humans: the lost key to impactful insights (20)

Ethics - aristotle's ethics
Ethics - aristotle's ethicsEthics - aristotle's ethics
Ethics - aristotle's ethics
 
Modern leadership
Modern leadershipModern leadership
Modern leadership
 
Foundation training 101 module #4
Foundation training 101   module #4Foundation training 101   module #4
Foundation training 101 module #4
 
CultureTalk: Our #CultureCode
CultureTalk: Our #CultureCodeCultureTalk: Our #CultureCode
CultureTalk: Our #CultureCode
 
Creativity is the Killer App 2.0
Creativity is the Killer App 2.0Creativity is the Killer App 2.0
Creativity is the Killer App 2.0
 
LeaderLounge: Creativity Inc.
LeaderLounge: Creativity Inc.LeaderLounge: Creativity Inc.
LeaderLounge: Creativity Inc.
 
Breaking Through the Noise In a BuzzFeed World
Breaking Through the Noise In a BuzzFeed WorldBreaking Through the Noise In a BuzzFeed World
Breaking Through the Noise In a BuzzFeed World
 
Slytherin 101: How to Win Friends and Influence People
Slytherin 101: How to Win Friends and Influence PeopleSlytherin 101: How to Win Friends and Influence People
Slytherin 101: How to Win Friends and Influence People
 
The myths of innovation saurabh mhase
The myths of innovation saurabh mhaseThe myths of innovation saurabh mhase
The myths of innovation saurabh mhase
 
Speed of trust part deux
Speed of trust part deuxSpeed of trust part deux
Speed of trust part deux
 
Hacking is a mindset, not a skillset (agile ottawa)
Hacking is a mindset, not a skillset (agile ottawa)Hacking is a mindset, not a skillset (agile ottawa)
Hacking is a mindset, not a skillset (agile ottawa)
 
Culture of ownership, sysco multicultural summit, 10 02-2018 for slide share
Culture of ownership, sysco multicultural summit, 10 02-2018 for slide shareCulture of ownership, sysco multicultural summit, 10 02-2018 for slide share
Culture of ownership, sysco multicultural summit, 10 02-2018 for slide share
 
Creating Killer Content for Your Blog
Creating Killer Content for Your BlogCreating Killer Content for Your Blog
Creating Killer Content for Your Blog
 
LESSON-1-DOING-PHILOSPHY-1.ppt
LESSON-1-DOING-PHILOSPHY-1.pptLESSON-1-DOING-PHILOSPHY-1.ppt
LESSON-1-DOING-PHILOSPHY-1.ppt
 
The Art of Sales 4x10
The Art of Sales 4x10The Art of Sales 4x10
The Art of Sales 4x10
 
Presentation on Case Study as a Process : Template
Presentation on Case Study as a Process : TemplatePresentation on Case Study as a Process : Template
Presentation on Case Study as a Process : Template
 
Storytelling: an Ancient Strategy for a New World
Storytelling: an Ancient Strategy for a New WorldStorytelling: an Ancient Strategy for a New World
Storytelling: an Ancient Strategy for a New World
 
Conference_for_International_Engineers_Dr._Nava_Israel_SfC_Mar30_2012
Conference_for_International_Engineers_Dr._Nava_Israel_SfC_Mar30_2012Conference_for_International_Engineers_Dr._Nava_Israel_SfC_Mar30_2012
Conference_for_International_Engineers_Dr._Nava_Israel_SfC_Mar30_2012
 
Magic, Myth and the DevOps
Magic, Myth and the DevOpsMagic, Myth and the DevOps
Magic, Myth and the DevOps
 
6 Key Instilling Creative Ideas
6 Key Instilling Creative Ideas6 Key Instilling Creative Ideas
6 Key Instilling Creative Ideas
 

More from Ray Poynter

More from Ray Poynter (20)

The State of AI in Insights and Research 2024: Results and Findings
The State of AI in Insights and Research 2024: Results and FindingsThe State of AI in Insights and Research 2024: Results and Findings
The State of AI in Insights and Research 2024: Results and Findings
 
ResearchWiseAI - an artificial intelligence driven research data analysis tool
ResearchWiseAI - an artificial intelligence driven research data analysis toolResearchWiseAI - an artificial intelligence driven research data analysis tool
ResearchWiseAI - an artificial intelligence driven research data analysis tool
 
AI-powered interviewing: Best practices from Yasna
AI-powered interviewing: Best practices from YasnaAI-powered interviewing: Best practices from Yasna
AI-powered interviewing: Best practices from Yasna
 
Artificial Intelligence and Qual: The Story So Far
Artificial Intelligence and Qual: The Story So FarArtificial Intelligence and Qual: The Story So Far
Artificial Intelligence and Qual: The Story So Far
 
State of Research Insights in Q1, 2024 from NewMR
State of Research Insights in Q1, 2024 from NewMRState of Research Insights in Q1, 2024 from NewMR
State of Research Insights in Q1, 2024 from NewMR
 
Sudden Death of Beliefs
Sudden Death of BeliefsSudden Death of Beliefs
Sudden Death of Beliefs
 
Uncovering Consumers’ Hidden Narratives
Uncovering Consumers’ Hidden NarrativesUncovering Consumers’ Hidden Narratives
Uncovering Consumers’ Hidden Narratives
 
Narrative Exploration of New Categories at Mondelēz
Narrative Exploration of New Categories at MondelēzNarrative Exploration of New Categories at Mondelēz
Narrative Exploration of New Categories at Mondelēz
 
The Future in Focus
The Future in FocusThe Future in Focus
The Future in Focus
 
The Future in Focus
The Future in FocusThe Future in Focus
The Future in Focus
 
The State of Insights – September 2023
The State of Insights – September 2023The State of Insights – September 2023
The State of Insights – September 2023
 
Research Thinking in the age of AI
Research Thinking in the age of AIResearch Thinking in the age of AI
Research Thinking in the age of AI
 
How might AI impact Research and Insights over the next two years?
How might AI impact Research and Insights over the next two years?How might AI impact Research and Insights over the next two years?
How might AI impact Research and Insights over the next two years?
 
From Words to Wisdom: Unleashing the Potential of Language Models for Human-C...
From Words to Wisdom: Unleashing the Potential of Language Models for Human-C...From Words to Wisdom: Unleashing the Potential of Language Models for Human-C...
From Words to Wisdom: Unleashing the Potential of Language Models for Human-C...
 
ChatGPT for Social Media Listening: practical application with YouScan’s Insi...
ChatGPT for Social Media Listening: practical application with YouScan’s Insi...ChatGPT for Social Media Listening: practical application with YouScan’s Insi...
ChatGPT for Social Media Listening: practical application with YouScan’s Insi...
 
Using Generative AI to Assess the Quality of Open-Ended Responses in Surveys
Using Generative AI to Assess the Quality of Open-Ended Responses in SurveysUsing Generative AI to Assess the Quality of Open-Ended Responses in Surveys
Using Generative AI to Assess the Quality of Open-Ended Responses in Surveys
 
Exploring the future of verbatim coding with ChatGPT
Exploring the future of verbatim coding with ChatGPTExploring the future of verbatim coding with ChatGPT
Exploring the future of verbatim coding with ChatGPT
 
Using Generative AI to bring Qualitative Capabilities to Quantitative Surveys
Using Generative AI to bring Qualitative Capabilities to Quantitative SurveysUsing Generative AI to bring Qualitative Capabilities to Quantitative Surveys
Using Generative AI to bring Qualitative Capabilities to Quantitative Surveys
 
How AI / ChatGPT Drives Business Growth
How AI / ChatGPT Drives Business GrowthHow AI / ChatGPT Drives Business Growth
How AI / ChatGPT Drives Business Growth
 
Tech for tech’s sake? Learnings from experiments with AI in consumer research
Tech for tech’s sake? Learnings from experiments with AI in consumer researchTech for tech’s sake? Learnings from experiments with AI in consumer research
Tech for tech’s sake? Learnings from experiments with AI in consumer research
 

Recently uploaded

Neurulation and the formation of the neural tube
Neurulation and the formation of the neural tubeNeurulation and the formation of the neural tube
Neurulation and the formation of the neural tube
SaadHumayun7
 

Recently uploaded (20)

Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdfDanh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
Danh sách HSG Bộ môn cấp trường - Cấp THPT.pdf
 
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdfTelling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
Telling Your Story_ Simple Steps to Build Your Nonprofit's Brand Webinar.pdf
 
Basic Civil Engg Notes_Chapter-6_Environment Pollution & Engineering
Basic Civil Engg Notes_Chapter-6_Environment Pollution & EngineeringBasic Civil Engg Notes_Chapter-6_Environment Pollution & Engineering
Basic Civil Engg Notes_Chapter-6_Environment Pollution & Engineering
 
Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17
Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17
Removal Strategy _ FEFO _ Working with Perishable Products in Odoo 17
 
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
Basic Civil Engineering notes on Transportation Engineering, Modes of Transpo...
 
2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx
 
Neurulation and the formation of the neural tube
Neurulation and the formation of the neural tubeNeurulation and the formation of the neural tube
Neurulation and the formation of the neural tube
 
An Overview of the Odoo 17 Discuss App.pptx
An Overview of the Odoo 17 Discuss App.pptxAn Overview of the Odoo 17 Discuss App.pptx
An Overview of the Odoo 17 Discuss App.pptx
 
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
Exploring Gemini AI and Integration with MuleSoft | MuleSoft Mysore Meetup #45
 
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
TỔNG HỢP HƠN 100 ĐỀ THI THỬ TỐT NGHIỆP THPT VẬT LÝ 2024 - TỪ CÁC TRƯỜNG, TRƯ...
 
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdfINU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
 
The Last Leaf, a short story by O. Henry
The Last Leaf, a short story by O. HenryThe Last Leaf, a short story by O. Henry
The Last Leaf, a short story by O. Henry
 
Post Exam Fun(da) Intra UEM General Quiz 2024 - Prelims q&a.pdf
Post Exam Fun(da) Intra UEM General Quiz 2024 - Prelims q&a.pdfPost Exam Fun(da) Intra UEM General Quiz 2024 - Prelims q&a.pdf
Post Exam Fun(da) Intra UEM General Quiz 2024 - Prelims q&a.pdf
 
REPRODUCTIVE TOXICITY STUDIE OF MALE AND FEMALEpptx
REPRODUCTIVE TOXICITY  STUDIE OF MALE AND FEMALEpptxREPRODUCTIVE TOXICITY  STUDIE OF MALE AND FEMALEpptx
REPRODUCTIVE TOXICITY STUDIE OF MALE AND FEMALEpptx
 
Operations Management - Book1.p - Dr. Abdulfatah A. Salem
Operations Management - Book1.p  - Dr. Abdulfatah A. SalemOperations Management - Book1.p  - Dr. Abdulfatah A. Salem
Operations Management - Book1.p - Dr. Abdulfatah A. Salem
 
How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17How to Manage Notification Preferences in the Odoo 17
How to Manage Notification Preferences in the Odoo 17
 
Navigating the Misinformation Minefield: The Role of Higher Education in the ...
Navigating the Misinformation Minefield: The Role of Higher Education in the ...Navigating the Misinformation Minefield: The Role of Higher Education in the ...
Navigating the Misinformation Minefield: The Role of Higher Education in the ...
 
philosophy and it's principles based on the life
philosophy and it's principles based on the lifephilosophy and it's principles based on the life
philosophy and it's principles based on the life
 
Morse OER Some Benefits and Challenges.pptx
Morse OER Some Benefits and Challenges.pptxMorse OER Some Benefits and Challenges.pptx
Morse OER Some Benefits and Challenges.pptx
 
Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).Dementia (Alzheimer & vasular dementia).
Dementia (Alzheimer & vasular dementia).
 

Curious Humans: the lost key to impactful insights

  • 1. Curious Humans: the lost key to impactful insights Adam Murphy Curioso
  • 3. Are you TRULY and INTENTIONALLY Is your company?
  • 4. “leaders model inquisitiveness” 40% 10% “encourage asking questions & challenging the status quo” 83% 56% 67% “talk about curiosity is not supported by action” Source: SAP, 2022
  • 5. “my manager could do a better job to facilitate a more curious culture” 90% Source: SAP, 2022
  • 6. SCHOOLS KILL CURIOSITY. “Children should be prompted and encouraged to ask questions even (when) challenging for the teacher.” “We do need to find some time for questions during the day. There is not enough time in schools for creativity and following up on curiosity.” Prof.Paul Howard-Jones Bristol University “School kills curiosity. When do children get to ask questions about things that interest them? As soon as they are at primary school they have to shut up and learn. It’s not the fault of teachers. They have so many targets to meet.” Matt Caldwell UK Headmaster
  • 7. SCHOOLS COMPANIES KILL CURIOSITY, TOO. “Our people should be prompted and encouraged to ask questions even (when) challenging for leaders.” “We do need to find some time for questions during the day. There is not enough time in companies for creativity and following up on curiosity.” “COMPANIES kills curiosity. When do people get to ask questions about things that interest them? As soon as they start they have to shut up and work. It’s not the fault of managers. They have so many targets to meet.”
  • 9. Kill Curiosity Foster Curiosity • BATs: BLINDLY ACCEPTED TRUTHS • SACRED COWS VALUES & BELIEFS • HUMILITY: WE DON’T REALLY KNOW • CURIOSITY & GROWTH MINDSET
  • 10. Kill Curiosity Foster Curiosity • BATs: BLINDLY ACCEPTED TRUTHS • SACRED COWS VALUES & BELIEFS • HUMILITY: WE DON’T REALLY KNOW • CURIOSITY & GROWTH MINDSET • REWARD & APPLAUD (FALSE?) CERTAINTY • ‘CRIMINALISATION’ OF DOUBT BEHAVIOURS & STYLE • CHALLENGE CERTAINTY • REWARD & EXPLORE DOUBT
  • 11. Kill Curiosity Foster Curiosity • BATs: BLINDLY ACCEPTED TRUTHS • SACRED COWS VALUES & BELIEFS • HUMILITY: WE DON’T REALLY KNOW • CURIOSITY & GROWTH MINDSET • REWARD & APPLAUD (FALSE?) CERTAINTY • ‘CRIMINALISATION’ OF DOUBT BEHAVIOURS & STYLE • CHALLENGE CERTAINTY • REWARD & EXPLORE DOUBT • HIPPOs RULE • LEADERS DEMAND ANSWERS STRUCTURE • LEADERS SEEK QUESTIONS AND ANSWERS • CHALLENGER ROLES/ TENSION IN STRUCTURE
  • 12. Kill Curiosity Foster Curiosity • BATs: BLINDLY ACCEPTED TRUTHS • SACRED COWS VALUES & BELIEFS • HUMILITY: WE DON’T REALLY KNOW • CURIOSITY & GROWTH MINDSET • REWARD & APPLAUD (FALSE?) CERTAINTY • ‘CRIMINALISATION’ OF DOUBT BEHAVIOURS & STYLE • CHALLENGE CERTAINTY • REWARD & EXPLORE DOUBT • HIPPOs RULE • LEADERS DEMAND ANSWERS STRUCTURE • LEADERS SEEK QUESTIONS AND ANSWERS • CHALLENGER ROLES/ TENSION IN STRUCTURE • NANs: NEED ANSWERS NOW • JUST ANSWER THE QUESTION • JUMP TO SOLUTIONS PROCESS • CREATE TIME FOR RIGHT ANSWERS • QUESTION THE QUESTION • DEFINE ‘THE RIGHT IT’
  • 13. Kill Curiosity Foster Curiosity • BATs: BLINDLY ACCEPTED TRUTHS • SACRED COWS VALUES & BELIEFS • HUMILITY: WE DON’T REALLY KNOW • CURIOSITY & GROWTH MINDSET • REWARD & APPLAUD (FALSE?) CERTAINTY • ‘CRIMINALISATION’ OF DOUBT BEHAVIOURS & STYLE • CHALLENGE CERTAINTY • REWARD & EXPLORE DOUBT • HIPPOs RULE • LEADERS DEMAND ANSWERS STRUCTURE • LEADERS SEEK QUESTIONS AND ANSWERS • CHALLENGER ROLES/ TENSION IN STRUCTURE • NANs: NEED ANSWERS NOW • JUST ANSWER THE QUESTION • JUMP TO SOLUTIONS PROCESS • CREATE TIME FOR RIGHT ANSWERS • QUESTION THE QUESTION • DEFINE ‘THE RIGHT IT’ • GAME THE PROCESS/ PASS THE TEST • DO RESEARCH CAPABILITY • CURIOSITY→UNDERSTANDING→ OPPORTUNITY • THINK HUMAN-FIRST
  • 14. Kill Curiosity Foster Curiosity • BATs: BLINDLY ACCEPTED TRUTHS • SACRED COWS VALUES & BELIEFS • HUMILITY: WE DON’T REALLY KNOW • CURIOSITY & GROWTH MINDSET • REWARD & APPLAUD (FALSE?) CERTAINTY • ‘CRIMINALISATION’ OF DOUBT BEHAVIOURS & STYLE • CHALLENGE CERTAINTY • REWARD & EXPLORE DOUBT • HIPPOs RULE • LEADERS DEMAND ANSWERS STRUCTURE • LEADERS SEEK QUESTIONS AND ANSWERS • CHALLENGER ROLES/ TENSION IN STRUCTURE • NANs: NEED ANSWERS NOW • JUST ANSWER THE QUESTION • JUMP TO SOLUTIONS PROCESS • CREATE TIME FOR RIGHT ANSWERS • QUESTION THE QUESTION • DEFINE ‘THE RIGHT IT’ • GAME THE PROCESS/ PASS THE TEST • DO RESEARCH CAPABILITY • CURIOSITY→UNDERSTANDING→ OPPORTUNITY • THINK HUMAN-FIRST • BEST PRACTICE SOLUTIONS • FOCUS ON SUCCESSES INSPIRATION • BEST PRACTICE PROBLEMS • REWARD & RECOGNISE CURIOUS HUMANS
  • 15. Self-Care: fostering your own (commercial) curiosity IDENTIFY & EXPOSE A BAT EXPLORE SOMEWHERE DIFFERENT QUESTION THE QUESTION SIT WITH YOUR DOUBT DEFAULT TO ‘DON’T KNOW’ LEAN INTO A BLIND SPOT SEEK ‘NAÏVE’ OPINIONS START AT HOME PLAY MORE
  • 16.
  • 17. Q & A Ray Poynter NewMR Adam Murphy Curioso