This document discusses the skills needed to be an effective online facilitator. It states that facilitators should support learners' thinking, encourage participation, and foster mutual understanding and shared responsibility. Their goal is to equip learners for self-development and continual learning. Key facilitator skills include strong communication abilities and having the right attitudes, such as patience, perseverance, determination, and empathy. The document outlines phases of development for online facilitators, from visitor to master, and recommends training experiences that allow facilitators to transition from learner to instructor while exploring different teaching techniques.