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Home-Based Call Centers: Retail Survival Tool for 2009 and BeyondVIPdesk
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What retailers are successfully using home-based call centers today
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How can home-based customer contact centers increase flexibility in uncertain times
How does a transition to a home-based call center impact your financials
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Sally Hurley President VIPdesk
Find out:
What retailers are successfully using home-based call centers today
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How do home-based call centers increase customer loyalty and customer spend
How can home-based customer contact centers increase flexibility in uncertain times
How does a transition to a home-based call center impact your financials
How has VIPdesk helped improve the performance of its retail clients
ABSS Essentials is an alternative support for your BlackBerry Enterprise Server environment. As a certified BlackBerry Alliance Elite Member, Vox Mobile has been delivering ABSS since 2006. ABSS is for organizations that have decided not to purchase BlackBerry Technical Support delivered by Research in Motion. Business messaging has become mission critical and organizations have adopted an assurance mentality of support for their growing and diversified mobile environments. Our U.S. based Mobility Engineering and Support Center provides 24x7 access to BlackBerry certified technicians with a direct escalation path to RIM.
Modiant World - Top IT Outsourcing Company in DubaiModiant world
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“Core Database Systems - Providing search engine optimization and internet marketing services, Affordable SEO, Social Media Optimization, PPC. We provide services in: Website Development, SEO Services, Data Processing, Web ERP and Professional IT Training etc. For details please visit our website.”
Software Engineering Solutions that Create Long-Term Business ValueInfopulse
Infopulse offers high-class software engineering services for a variety of industries worldwide, ensuring in-depth expertise in all kinds of programming technologies and platforms, personalized approach to each customer's need, and ability to suggest the most optimal solution in every separate business case. Check out the presentation for more details.
TechInventio's vision is to be recognized among the top 100 companies in India providing innovative business & technology solution to global end-user markets.
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CTI Communications Company Profile
1. CTI Communications, LLC
Create a Competitive Advantage for your Organization with CTI’s Cost
Effective and Customer‐focused IT and Communications Solutions
Company Profile:
From our state‐of‐the‐art headquarters , which includes a complete demonstration facility,
training center and product testing lab, CTI has been serving the Rocky Mountain region for
many years. Our main headquarters is located in Fort Collins, Colorado with a sales and support site in Denver,
Colorado. CTI Communications provides expert IT services, AltiGen telephone system sales, installation,
technical support and training to meet all of your telecommunications and technology infrastructure needs.
We offer these services both locally and throughout the U.S and technical support is available 24/7. CTI is
committed to customer service, excellence in technology, and maximizing customers’ technology investment.
All CTI employees are AltiGen Certified Engineers and participate in ongoing continuing education and training
in areas relevant to their job functions.
Products and Services
CTI is an IT services provider, Unified Communications provider, VoIP expert, and Premier Dealer for
AltiGen Communications. We provide expert services in the following areas:
Technology Consulting Carrier Services
• Small Business & Enterprise wide • Carrier Consulting & Management
technology usage analysis • Voice
• IT & Telecommunication expense - PRI, SIP Trunks, Analog Lines
analysis • Data
• Distributed Processing - DSL, T1, MPLS, Ethernet
• Audio Conferencing
IT Services • Colocation Services
• Microsoft Partner
• Network Design and Implementation Training & Support
• Server Configuration & Management • 24/7 Nationwide Support Coverage
• Custom Hardware Design • Product Dedicated Support Team
• Video Surveillance • Custom Administrator Training
• Backup and Disaster Recovery Solutions • Custom End User Training
• QoS Implementation • Remote & On‐site Training
• VoIP Consulting
Microsoft Based Unified Communications
• AltiGen IP‐PBX
• Hosted VoIP
• Microsoft Application Integration
• Call Center Design and Implementation
• Presence Management
• Video Conferencing
• 24/7 Customer Support
2. CTI Communications, LLC
Create a Competitive Advantage for your Organization with CTI’s Cost
Effective and Customer‐focused IT and Communications Solutions
CTI offers IT services to meet your company’s network infrastructure and workstation needs. We can assist
your enterprise in developing efficient, high‐performance networks, which in turn have the potential to reduce
your operating costs. With over a decade of experience in network and server management, we have the
knowledge necessary to meet your business needs. Whether it is setup and configuration, upgrades,
migrations, troubleshooting or repair, chances are that we have already seen and done it before. We have a
complete knowledge of the entire family of Microsoft Server products. For you, this means less time spent
supporting infrastructure while allowing you to spend more time running your business in the most efficient
manner.
CTI’s expert VoIP consulting services can help to simplify VoIP technology and guide your business
through the process to improve your network effectiveness and optimize its interaction with VoIP.
CTI is a full service Unified Communications provider. CTI supports a wide range of installations
nationwide, and our roots trace back to 1995 as AltiGen’s fifth dealer of record. We specialize in VoIP
configuration, computer telephony integration, advanced calling applications, for both premise based
IP‐PBX and Hosted VoIP applications. We have carefully selected our offerings and focus on being the
best solution provider in our specific market. We are one of AltiGen's only dealers who offer 24/7
technical support to a national customer base. CTI is also the exclusive training partner for AltiGen
Communications, providing user and administrator training to AltiGen customers and dealers across the
United States.
CTI’s Carrier Services can be utilized to save your company money on your voice, data, video, internet
access, colocation services, and managed services needs. Our dedicated carrier services staff has
extensive knowledge of a wide range of options with all of the major carriers and many specialty carriers
nationwide. We can design and implement every type of circuit including analog lines, T1s, and PRIs, up
to advanced multi‐site enterprise networks such as MPLS and Ethernet. All of our carrier services are
provided at no charge.
Please visit our websites:
CTI Communications at http://www.cticommunications.com and
AltiTraining at http://www.altitraining.com .
Chad Pohja | Sales Manager | CTI Communications, LLC
970.221.9119 x107| Fax: 970.207.1284 | sales@cticommunications.com
