The document discusses CRUD (Create, Read, Update, Delete) operations and JAD (Joint Application Development). CRUD represents the basic SQL operations - Create, Read, Update, Delete. A CRUD analysis validates that a data model accounts for all required create, retrieve, update, delete functions. JAD is a process where developers, managers, users work together to build a product using structured interview sessions over 3-6 months. It aims to improve quality, communication and reduce costs and errors compared to traditional development.