Join Mozu featuring an interactive panel of retailers as they discuss how today's top brands are creating effective customer experiences across multiple devices.

1. Confidential and Proprietary Information
Flawless Multi-Screen Experiences
for Your Current and Future Customers!
An Interactive Panel Discussion featuring:!

2. JOE BRANNON, GLOBAL DIRECTOR,
DIRECT-TO-CONSUMER (OMNI)
PMO, BILLABONG
IAN H. COHEN, VP – OMNI-
CHANNEL, RENT-A-CENTER
JASON WALLIS, CTO, MOZU
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3. For our retailers, what are the differences between
what you offer on each screen? Do you have an app,
do you have a mobile site, do you have a specific
tablet site, are you working on a watch app?
§ *Based on these screens, do you have a clear view
of your customer experience pathway?
PANEL DISCUSSION

4. What screen size are you designing for first or
are you designing with all screen sizes in mind?
¡ *Are you using responsive design or some
sort of other strategy?
PANEL DISCUSSION

5. How are you organizing your teams internally
to provide the best possible experience
across channels?
*Are you finding your organization ‘siloed’ or have you
been able to come up with a new structure?
PANEL DISCUSSION

6. Do you know how many of your customers
are visiting your desktop site?
*What is traffic/revenue like compared to
mobile? Do you see a changing trend in this
area?
PANEL DISCUSSION

7. Do you use different metrics for each screen?
*How do you work against the “siloed” nature of
data – how do you tie it together to provide the best
possible experience?
*What else might you be using to ensure this journey
doesn’t feel disjointed?
*How are you attributing sales?
PANEL DISCUSSION

8. How are you taking the data you get
back from customers to personalize
each channel?
PANEL DISCUSSION

9. What do you think is the future of new
devices?
*With wearables, smart TV’s and traditional
mobile devices on the horizon, will mobile
continue to dominate or will something else
come onto the scene?
PANEL DISCUSSION

10. How are you combining the digital
experience with the in-store experience?
*Have you introduced any digital hubs
within your stores or any way to connect
mobile with the in-store shopping
experience?
PANEL DISCUSSION

11. Confidential and Proprietary Information
Consumer Shopping Behavior Forever Changed
with the Launch of the iPhone
1990s
ECOMMERCE "
IS BORN
Early vendors "
supplied the basics "
of ecommerce: "
listing products and
accepting payments
2000s
MOBILE RISES
Mobile devices forced
retailers to maintain
both traditional and
mobile-friendly sites
2010s
MULTI-CHANNEL
EXPLODES
Proliferating sales
channels require
retailers to create a
seamless experience
both on- and offline
TODAY
LIMITLESS
COMMERCE
Today’s business is
truly omni-channel,
requiring a modern
platform that provides
limitless extensions
2007
IPHONE ARRIVES
The invention of the
iPhone and rapid
adoption of mobile
devices transforms the
world of online shopping

12. Confidential and Proprietary Information
Mozu | The Cloud Commerce Platform
Connected Digital Experiences
• Natively responsive and adaptive design
• Unmatched Site Speeds
• Personalization with customer segments
• Smart searching using SOLR
• Lookbooks and product clustering
• Streamlined checkout
Empowered Marketing Teams
• Fully integrated CMS
• Drag and drop widgets
• Extensive promotions
• Site builder
• Order management
• Master catalog across sites
• Robust transaction and customer
reporting
• SEO optimized
Innovative Technology
• Open API
• Unlimited dev sandboxes
• Open source SDKs
• True multi-tenant SaaS
• Hypr theme engine
• Custom widget development
• Application development
• Unmatched multi-layer security
• 99.9% uptime guarantee
• App marketplace

13. Confidential and Proprietary Information
Curious to see how a modern SaaS
platform can transform your business?
Let us show you.
Request a demo at mozu.com!