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AWC PRESENTS:
     Building a Successful
       Mentor Program

With Leslie Sopko and Jane Baxter Lynn

September 18, 2012
What we’ll discuss…
What is a Mentor Program?
Who is a mentor?
Who is a mentee?
Austin case study
What are the benefits of a Mentor Program?
How does it work?
Building a Mentor Program
Promotional Tools
AWC Austin’s Mentor Program – successes, challenges and
  lessons learned
In Summary
What is a Mentor Program?
A Mentor Program is:
• A teaching/learning process focused upon skills and professional
  development
• A professional relationship to which a Mentor agrees to share their
  knowledge, skill and perspective with an interested Mentee
• Members only benefit designed to encourage recruitment and
  retention

Can be tailored to meet needs of members. Includes:
• One-on-one brainstorming and guidance
• Ad hoc availability for input
• Resume review and input
• All of the above
Who is a Mentor?
Anyone can be a mentor. Don’t sell yourself short!

"The greatest good you can do for another is not just to share your
  riches but to reveal to him his own."
                                   - Benjamin Disraeli

“We make a living by what we get, we make a life by what we give.”
                               - Winston Churchill

“Mentoring is a brain to pick, an ear to listen, and a push in the right
 direction."                      - John Crosby

“Supporting other women in realizing their dreams is one of the greatest
  gifts we can give - paying it forward - but the real gift is in what we get
  back.”                           - Larissa Shapiro
Who is a Mentee?
Everyone needs a mentor, not just students!

“Mentoring got me out of my comfort zone and into the
learning zone which probably accelerated my learning by six
  months.”

“My mentor made introductions and helped me build professional
 connections to other parts of the business.”

“I am positive that I wouldn’t have landed this job without my
  mentor’s help crafting my elevator speech, resume and her
  great advice over coffee.”
Austin Case Study
             Jane Baxter Lynn
              (Mentor and Mentee)

•Impact on own career
•How it influenced my decision to join AWC
•Findings from mentoring – personal reward and
professional development
What are the Benefits?
• Membership and organizational value
• Opportunity for members to seek personalized career guidance
• Enhance and/or make connections with members
• Build leadership and coaching skills
• Personal reward of shaping someone’s path to success
How does it work?
• Define leadership within organization to manage program
• Roles and responsibilities of mentors and mentees need to be
  clearly defined
• Important to make the program attractive to both mentors and
  mentees
• Offer a flexible program to meet needs of mentors and
  mentees
• Mentors and mentees should choose the method and
  frequency of communication best suited to meet needs of the
  mentees
Building a Mentor Program
It takes structure and resources to build a Mentor
Program. The program won’t run itself.

Structure and Resources
• Task force (minimum requirements)
• Chair to oversee program implementation
• Program Coordinator to manage mentor and mentee recruitment
  and promotions
• Student Chapter Liaison to assist student population
•Mentor/mentee request forms online
•Survey or other methods to recruit mentors, build
repository prior to program launch
•Promotions – within organization and external
Promotional Tools
    How does your chapter promote events and programs? Join
    the conversation and make sure members know about the
    Mentor Program.
•   Web
•   Newsletters
•   AWC Chapter Online Forum
•   Professional development luncheons
•   Social media:
         • Facebook
         • Twitter
         • Feature blogs
AWC Austin Chapter Mentor
Program
Mentor Program Challenges
• Mentor recruitment:
  • Limited engagement from professional members
  • Members do not think they are qualified
  • Determining each mentors’ level of commitment
• Program awareness
• Mentees - Professional members not taking advantage of the
  program as much as students are
• Determining whether to continue or end a mentorship
• Mentees being mindful of their mentor’s time and commitment
• Other?
Mentor Program Enhancements
Mentor Recruitment
• Demystify mentorship for mentors and mentees
• Help members understand they are qualified to serve: you don’t
    have to be an executive with 20+ years experience
•   Provide opportunity to serve on limited basis (ad hoc role,
    resume review) and ensure mentors decide on level of
    commitment up front
•   Enhance frequency of promotions
•   Encourage existing members to update their AWC profiles to
    reflect interest in mentoring
•   Include mentor “ask” in conjunction with membership renewal
    letters
•   Add field for Mentor Program participation in new member
    registration form
Mentor Program Enhancements cont.
Program Awareness
• Build upon existing web content
• Social media platform for dialogue
• Enhance promotions for mentoring AND being mentored
• Dedicate one monthly luncheon each year to the Mentor Program
  (utilizing our own experts)
• During speed networking luncheon, designate one station for
  mentoring
• Bring mentors together quarterly to discuss what’s working and what
  could be better
• Highlight that program is available at no additional charge for members
Mentor Program Enhancements cont.

Students
• Send professional members to meet with student chapters and
  provide on-site mentoring in groups
• Develop Facebook page within Chapter Facebook for students
• Mentor “Speed Dating” event


The goal is to ensure all students are paired with mentors in a
 timely manner.
Mentor Program Enhancements cont.

Mentorship Roles
• New program guidelines outline the roles and responsibilities of
  mentors and mentees
• Mentors required to make initial contact
• Mentees required to keep the relationship going; however,
  mentors can and should reach out to their mentees from time
  to time
• If there is no contact between a mentor and mentee for more
  than a month, it may be time to terminate the mentorship. This
  allows mentors to take on new mentees.
In Summary
• Mentor Programs can be a major strategy for providing
    member value and building membership
•   Anyone can be a mentor
•   Everyone needs a mentor, not just students
•   Important to develop structure/guidelines and work with other
    volunteers to build and maintain a successful program
•   Utilize the free tools you already have to promote, promote,
    promote
•   Monitor success of program and continually find ways to
    enhance it.
Questions?

          Leslie Sopko
leslie.sopko@austinenergy.com

      Jane Baxter Lynn
    jbl@jblstrategies.com

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Creating A Successful Mentor Program

  • 1. AWC PRESENTS: Building a Successful Mentor Program With Leslie Sopko and Jane Baxter Lynn September 18, 2012
  • 2. What we’ll discuss… What is a Mentor Program? Who is a mentor? Who is a mentee? Austin case study What are the benefits of a Mentor Program? How does it work? Building a Mentor Program Promotional Tools AWC Austin’s Mentor Program – successes, challenges and lessons learned In Summary
  • 3. What is a Mentor Program? A Mentor Program is: • A teaching/learning process focused upon skills and professional development • A professional relationship to which a Mentor agrees to share their knowledge, skill and perspective with an interested Mentee • Members only benefit designed to encourage recruitment and retention Can be tailored to meet needs of members. Includes: • One-on-one brainstorming and guidance • Ad hoc availability for input • Resume review and input • All of the above
  • 4. Who is a Mentor? Anyone can be a mentor. Don’t sell yourself short! "The greatest good you can do for another is not just to share your riches but to reveal to him his own." - Benjamin Disraeli “We make a living by what we get, we make a life by what we give.” - Winston Churchill “Mentoring is a brain to pick, an ear to listen, and a push in the right direction." - John Crosby “Supporting other women in realizing their dreams is one of the greatest gifts we can give - paying it forward - but the real gift is in what we get back.” - Larissa Shapiro
  • 5. Who is a Mentee? Everyone needs a mentor, not just students! “Mentoring got me out of my comfort zone and into the learning zone which probably accelerated my learning by six months.” “My mentor made introductions and helped me build professional connections to other parts of the business.” “I am positive that I wouldn’t have landed this job without my mentor’s help crafting my elevator speech, resume and her great advice over coffee.”
  • 6. Austin Case Study Jane Baxter Lynn (Mentor and Mentee) •Impact on own career •How it influenced my decision to join AWC •Findings from mentoring – personal reward and professional development
  • 7. What are the Benefits? • Membership and organizational value • Opportunity for members to seek personalized career guidance • Enhance and/or make connections with members • Build leadership and coaching skills • Personal reward of shaping someone’s path to success
  • 8. How does it work? • Define leadership within organization to manage program • Roles and responsibilities of mentors and mentees need to be clearly defined • Important to make the program attractive to both mentors and mentees • Offer a flexible program to meet needs of mentors and mentees • Mentors and mentees should choose the method and frequency of communication best suited to meet needs of the mentees
  • 9. Building a Mentor Program It takes structure and resources to build a Mentor Program. The program won’t run itself. Structure and Resources • Task force (minimum requirements) • Chair to oversee program implementation • Program Coordinator to manage mentor and mentee recruitment and promotions • Student Chapter Liaison to assist student population •Mentor/mentee request forms online •Survey or other methods to recruit mentors, build repository prior to program launch •Promotions – within organization and external
  • 10. Promotional Tools How does your chapter promote events and programs? Join the conversation and make sure members know about the Mentor Program. • Web • Newsletters • AWC Chapter Online Forum • Professional development luncheons • Social media: • Facebook • Twitter • Feature blogs
  • 11. AWC Austin Chapter Mentor Program
  • 12. Mentor Program Challenges • Mentor recruitment: • Limited engagement from professional members • Members do not think they are qualified • Determining each mentors’ level of commitment • Program awareness • Mentees - Professional members not taking advantage of the program as much as students are • Determining whether to continue or end a mentorship • Mentees being mindful of their mentor’s time and commitment • Other?
  • 13. Mentor Program Enhancements Mentor Recruitment • Demystify mentorship for mentors and mentees • Help members understand they are qualified to serve: you don’t have to be an executive with 20+ years experience • Provide opportunity to serve on limited basis (ad hoc role, resume review) and ensure mentors decide on level of commitment up front • Enhance frequency of promotions • Encourage existing members to update their AWC profiles to reflect interest in mentoring • Include mentor “ask” in conjunction with membership renewal letters • Add field for Mentor Program participation in new member registration form
  • 14. Mentor Program Enhancements cont. Program Awareness • Build upon existing web content • Social media platform for dialogue • Enhance promotions for mentoring AND being mentored • Dedicate one monthly luncheon each year to the Mentor Program (utilizing our own experts) • During speed networking luncheon, designate one station for mentoring • Bring mentors together quarterly to discuss what’s working and what could be better • Highlight that program is available at no additional charge for members
  • 15. Mentor Program Enhancements cont. Students • Send professional members to meet with student chapters and provide on-site mentoring in groups • Develop Facebook page within Chapter Facebook for students • Mentor “Speed Dating” event The goal is to ensure all students are paired with mentors in a timely manner.
  • 16. Mentor Program Enhancements cont. Mentorship Roles • New program guidelines outline the roles and responsibilities of mentors and mentees • Mentors required to make initial contact • Mentees required to keep the relationship going; however, mentors can and should reach out to their mentees from time to time • If there is no contact between a mentor and mentee for more than a month, it may be time to terminate the mentorship. This allows mentors to take on new mentees.
  • 17. In Summary • Mentor Programs can be a major strategy for providing member value and building membership • Anyone can be a mentor • Everyone needs a mentor, not just students • Important to develop structure/guidelines and work with other volunteers to build and maintain a successful program • Utilize the free tools you already have to promote, promote, promote • Monitor success of program and continually find ways to enhance it.
  • 18. Questions? Leslie Sopko leslie.sopko@austinenergy.com Jane Baxter Lynn jbl@jblstrategies.com