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Creating a Diverse Culture of Inclusion
The document discusses creating a diverse and inclusive culture. It emphasizes respect, trust, teamwork and seamlessness. It recommends understanding your organization's demographics and the differences between intent and perception of diversity efforts. Key dimensions of diversity are identified like age, race, gender, religion and others. Strategies are presented for linking diversity to business goals in areas like innovation, customer focus and talent acquisition. Communication best practices and accountability above excuses or blame are advised. The creation of a diversity council and subcommittees across areas like workforce, customers and community are recommended to develop strategic diversity initiatives and plans.
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Creating a Diverse Culture of Inclusion
- 1. Creating a Diverse Cultureof Inclusion Gary Wheeler, The Virtual HR Director, LLC
- 2. Citizen’s Unity Commission Gary Wheeler, The Virtual HR Director, LLC
- 3. Citizen’s Unity Commission Gary Wheeler, The Virtual HR Director, LLC
- 4. Themes • Respect • Trust • Teamwork • Seamless • Our culture Gary Wheeler, The Virtual HR Director, LLC
- 5. Understand Your Demographics Gary Wheeler, The Virtual HR Director, LLC
- 6. What is Your Intentvs. Perception Gary Wheeler, The Virtual HR Director, LLC
- 7. Dimensions of Diversity Promotion Work From Within/ Background Communication External Hire Style Education Social-Economic Status Work-Family Age Balance Sexual Marital/Parental Race Status Orientation Union/Non-Union Abilities/ Ethnicity Outsourced/ Internal Services Disabilities Thinking Gender Styles Skilled/Unskilled Worker Religious Beliefs Function/ Part-Time/Full Time Level Employee Gary Wheeler, The Virtual HR Director, LLC
- 8. Linking Diversity AndBusiness Strategy Business Strategy People Strategy Diversity Link Grow the business Accepting and building on diverse Generate new ideas perspectives 1. ____ ____ 7 13 Reduce costs and Develop employee teams Maximizing the potential of all improve productivity close to customers employees 2. ____ ____ 8 14 Employees Increasing sensitivity to Globalization doing more and developing and understanding of multicultural broader skills employees, customers, vendors and 9 government 15 3. ____ ____ Create Attracting and retaining the best possible Innovation independent, skilled and employees motivated employees 4. ____ ____ 16 10 Creating self-directed Customer focus work teams that leverage differences and Need more talent operate with a minimum of barriers 5. ____ ____ 11 17 Reduce management Multifunctional teams operating effectively levels and controls All cultures working and creating an inclusive environment for all together effectively participants 6. ____ ____ 18 12 Gary Wheeler, The Virtual HR Director, LLC
- 9. Linking Diversity AndBusiness Strategy Answer Key Business Strategy People Strategy Diversity Link Grow the business Accepting and building on diverse Generate new ideas perspectives 1. 11 , 16 7 13 Reduce costs and improve Develop employee teams Maximizing the potential of all productivity close to customers employees 2. 10 , 14 8 14 Employees Increasing sensitivity to Globalization doing more and developing and understanding of multicultural broader skills employees, customers, vendors and 9 government 15 3. 12 , 15 Create Attracting and retaining the best possible Innovation independent, skilled and employees motivated employees 4. 7 , 13 16 10 Creating self-directed Customer focus work teams that leverage differences and Need more talent operate with a minimum of barriers 5. 8 , 18 11 17 Reduce management Multifunctional teams operating effectively levels and controls All cultures working and creating an inclusive environment for all together effectively participants 6. 9 , 17 18 12 Gary Wheeler, The Virtual HR Director, LLC
- 10. Are You Aboveor Below the Line? It’s Your CHOICE! Ownership V I Accountable C T O Responsible R Blame V I C Excuses T I M Denial Gary Wheeler, The Virtual HR Director, LLC
- 11. Communication Guide •Enhance self esteem • Listen and respond with empathy • Ask for help in solving the problem Gary Wheeler, The Virtual HR Director, LLC
- 12. Create a SeamlessDiverse Culture Gary Wheeler, The Virtual HR Director, LLC
- 13. Nine Strategy Points Workforce Customer Supplier Internal Public Community Communications Relations Corporate Public Philanthropic Sustainability Affairs Gary Wheeler, The Virtual HR Director, LLC
- 14. Workforce • Employee handbook • Recruiting strategy • HBCU’s and Other Institutions • Orientation Process • ADR • Employee complaint process Gary Wheeler, The Virtual HR Director, LLC
- 15. Workforce • Promotion policy • Mentoring • Employee attitude surveys • Retention Strategy • Internships • BEEP • INROADS Gary Wheeler, The Virtual HR Director, LLC
- 16. Workforce • Sexual harassment policy • Internet policy • Office conduct • Employee relations • Intellectual property policy • Alcohol, drug, and substance abuse • Family leave • Vacation, personal days, religious holidays Gary Wheeler, The Virtual HR Director, LLC
- 17. Management Internship • Ride-a-long • Halfway house • County jail or state • Criminal prison • Soup kitchens • Juvenile court • Homeless • Criminal court shelters • Drug rehab Gary Wheeler, The Virtual HR Director, LLC
- 18. Management Internship • AAmeeting • Child care center • Hospitals • Organizations that support people with disabilities • Senior citizens home • Urban community • Adult care center Gary Wheeler, The Virtual HR Director, LLC
- 19. Customer • Target marketing • Customer tools • Advertising • Marketing literature • Customer service representatives • Customized solutions • Sales representatives • Communication themes Gary Wheeler, The Virtual HR Director, LLC
- 20. Supplier Diversity Program • SBA • Minority supplier organizations • Female supplier organizations • Mentoring • Spend • Online registration • Partnerships Gary Wheeler, The Virtual HR Director, LLC
- 21. Community • United Way • Junior achievement • Adopt a community • Employee volunteer programs • Adopt a family • Junior Olympics • Adopt a school • Food banks • Principle for a day Gary Wheeler, The Virtual HR Director, LLC
- 22. Community • Soup kitchens • LaRAZA • Homeless shelters • National Hispanic Chamber of Commerce • INROADS • National disability • BEEP associations • NAACP • Habitat for Humanity Gary Wheeler, The Virtual HR Director, LLC
- 23. Internal Communications • Tell your story • Newsletters • Employee handbooks • Emails • Web portal • Posters • Communication themes Gary Wheeler, The Virtual HR Director, LLC
- 24. Public Relations • Minority and women publications • Newspapers • Magazines • Sponsorships • Alternative lifestyle groups • Community based organizations Gary Wheeler, The Virtual HR Director, LLC
- 25. Public Relations • EEOC • State Division of Human Rights • Communication themes • Tell your story • Fortune Magazine • Diversity Inc. • Other select publications Gary Wheeler, The Virtual HR Director, LLC
- 26. Philanthropic • Whodo you give your money to? • Are you giving to the right organizations? • Tell Your Story Gary Wheeler, The Virtual HR Director, LLC
- 27. Corporate Sustainability • Waste • Annual report • Integrity • Transparent • Reporting systems • Audit Gary Wheeler, The Virtual HR Director, LLC
- 28. Public Affairs • City government • State government • Federal government • Chamber of commerce • Special interest groups • Annual report Gary Wheeler, The Virtual HR Director, LLC
- 29. Develop a StrategicAction Plan Strategic Workforce Vision Goals Initiatives Complete for: Public relations 1. 1. Workforce 2. 2. Philanthropic Customer 3. 3. Supplier Corporate sustainability Community Public affairs Objective Internal Who communications When How measured Feedback Gary Wheeler, The Virtual HR Director, LLC
- 30. Gary Wheeler, TheVirtual HR Director, LLC
- 31. Culture and Diversity Council Diversity Council CEO & CHRO Example Co-Chairs Internal Communications Workforce Sub-Committee Customer Sub-Committee Supplier Sub-Committee Community Sub-Committee Team Business HR Employment Procurement Foundation Development HR Training Marketing Marketing Public Relations Legal Public Affairs Finance Operations Public Relations IT Engineering Operations IT HR External External Operations Operations Gary Wheeler, The Virtual HR Director, LLC
- 32. Communication Plan • What • Who • When • Own Gary Wheeler, The Virtual HR Director, LLC
- 33. Gary Wheeler, TheVirtual HR Director, LLC