SOCIAL MEDIA
MARKETING PLAN
Step by Step Solutions for Your Nonprofit



Evonne Heyning @Amoration
Interactive Producer, TechSoup Global
www.slideshare.net




www.slideshare.net/amoration
My current “job”: Interactive Producer @TechSoup
Host of Nonprofits Live #NPlive, a live talk show with tech experts
Campaign or organizational plan?


1: GOALS              Mission & Purpose?


                      What do you want to accomplish?

Getting the Formula   Measurable Goals
Right

Social Media
Marketing             Call to Action Request
Planning


                      Organizational voice and brand
Step One:
CHART THE COURSE
                      Authority Position?
Cause, campaign
or organizational
      plan?
What do you
want to
accomplish?


WHY?
Social Media            Transmedia Marketing Elements

Plan:                                    Video (short)
Methods,                                  Documentary
                                          Other film/TV
Options, Outle                      Streaming Media
ts                                               Events
                                                 Games
                                          Geocaching
                                           Online Ads
                                       Live Storytelling
                                               Comics
                              Entertainment Education
A sample of media                          Print Media
channels and places                Visual Advertising
to consider story and                         Websites
campaign integration                     New Channels
                                                 Twitter
                                             Facebook
                                               LinkedIn
                                               Google+
                                       Groups and Lists
                              Other Web Communities
1 Get                 Timelines:
Strategic on
                      STRATEGY
Your Goals
                      PROGRAM TIMING

                      DELEGATION
Know your course,
deadlines, and work
out a plan step by    INVOCATION
step

                      COMMUNITY CARE

                      BEAUTIFUL CLOSING

                      ANALYSIS & WRAPUP
Measurable Goals

Connected to Specific

Call to Action Request
Who do you
want to participate?

  How do they participate?
CROWDFUNDING?
Why should we
 believe you?
Organizational
   voice and
  branding…

  What is your
Authority Position?
The Right Formula = Your Secret Sauce
Over 75% of brand LIKES
   come from advertisements….


Are you asking for an endorsement?

    What are deeper forms of
   engagement to offer to your
           followers?
Digital
Storytelling:
Content
Production &
Distribution


What is your story?



                      Outreach:
Who is telling it?    Identify new
                      Potential partners
                      Across many media
With what voice?      Outlets & Channels
SHARING remains a deeply
passionate activity for engaged
    audiences to continue
        conversations
Arts?

             Try something new?
Try Photo
Mashups!

Theatre?
Using
Video?

Music?
Turntable
Social
Music
Sharing!

Try labs
& social
sites like
HitRECord
Pinterest
Quora
Hashtags                ########
Research and find
tags from many
communities related
to your field



Participate in
conversations that
help you engage new
audiences and
strengthen your
authority positions



Use tags to organize
Information and grow
diverse conversations
Open APIs and Shareable Data?




           Application Programming Interfaces open
           Doors to data mashups of valuable information
THE PERSONAL TOUCH


Resource & Staff impact


Number of hours needed to succeed
Nonprofits rely
on multitasking
teams working
10 hours a week
or more on
posting, listenin
g, analysis and
conversation on
the social web


Most
organizations
have almost no
budget for
social media
yet some
leverage
thousands in
support
Timing and Investment Needed
Blogs: 1-4 hours per post
Twitter: 5-30 minutes a day
Facebook: 5-30 minutes a day
LinkedIn: 15-30 minutes, weekly
Listservs: 30 minutes weekly
Other Groups: 30 minutes weekly
Photo Uploads: 15 minutes weekly
Videos: 2-4 hours a week
Curation: 1 hour a week


Total Average Social Media Time:
90 minutes per day
11 hours per week
Choose
where to
spend time

Plan for

Facebook

Email

Facebook Ads or
Awareness Campaign
with Request & Call to
Action linked to your
site

Video or photo
storytelling from your
mobile phone
Timelines:

                        STRATEGY

Look for a time arc     PROGRAM TIMING
that matches your
project/org goals
                        DELEGATION
Make sure all
deadlines match         INVOKE KICKOFF
timelines set by
funders and partners
                        COMMUNITY CARE
Follow up quickly and
track data throughout   BEAUTIFUL CLOSING
your campaign
progress
                        ANALYSIS & WRAPUP
Questions?
Social Media Marketing with
Los Angeles Tech Club




Hosted by Evonne Heyning    @amoration

For more on how to track, share, collect and curate your
stories for the web visit www.techsoup.org and request
software for your 501(c)3 nonprofit organization

Create a Social Media Marketing Plan

  • 1.
    SOCIAL MEDIA MARKETING PLAN Stepby Step Solutions for Your Nonprofit Evonne Heyning @Amoration Interactive Producer, TechSoup Global
  • 2.
  • 3.
    My current “job”:Interactive Producer @TechSoup Host of Nonprofits Live #NPlive, a live talk show with tech experts
  • 5.
    Campaign or organizationalplan? 1: GOALS Mission & Purpose? What do you want to accomplish? Getting the Formula Measurable Goals Right Social Media Marketing Call to Action Request Planning Organizational voice and brand Step One: CHART THE COURSE Authority Position?
  • 6.
  • 7.
    What do you wantto accomplish? WHY?
  • 10.
    Social Media Transmedia Marketing Elements Plan: Video (short) Methods, Documentary Other film/TV Options, Outle Streaming Media ts Events Games Geocaching Online Ads Live Storytelling Comics Entertainment Education A sample of media Print Media channels and places Visual Advertising to consider story and Websites campaign integration New Channels Twitter Facebook LinkedIn Google+ Groups and Lists Other Web Communities
  • 12.
    1 Get Timelines: Strategic on STRATEGY Your Goals PROGRAM TIMING DELEGATION Know your course, deadlines, and work out a plan step by INVOCATION step COMMUNITY CARE BEAUTIFUL CLOSING ANALYSIS & WRAPUP
  • 16.
    Measurable Goals Connected toSpecific Call to Action Request
  • 24.
    Who do you wantto participate? How do they participate?
  • 27.
  • 28.
    Why should we believe you?
  • 29.
    Organizational voice and branding… What is your Authority Position?
  • 32.
    The Right Formula= Your Secret Sauce
  • 35.
    Over 75% ofbrand LIKES come from advertisements…. Are you asking for an endorsement? What are deeper forms of engagement to offer to your followers?
  • 36.
    Digital Storytelling: Content Production & Distribution What isyour story? Outreach: Who is telling it? Identify new Potential partners Across many media With what voice? Outlets & Channels
  • 37.
    SHARING remains adeeply passionate activity for engaged audiences to continue conversations
  • 38.
    Arts? Try something new? Try Photo Mashups! Theatre? Using Video? Music? Turntable Social Music Sharing! Try labs & social sites like HitRECord Pinterest Quora
  • 39.
    Hashtags ######## Research and find tags from many communities related to your field Participate in conversations that help you engage new audiences and strengthen your authority positions Use tags to organize Information and grow diverse conversations
  • 40.
    Open APIs andShareable Data? Application Programming Interfaces open Doors to data mashups of valuable information
  • 43.
    THE PERSONAL TOUCH Resource& Staff impact Number of hours needed to succeed
  • 44.
    Nonprofits rely on multitasking teamsworking 10 hours a week or more on posting, listenin g, analysis and conversation on the social web Most organizations have almost no budget for social media yet some leverage thousands in support
  • 45.
    Timing and InvestmentNeeded Blogs: 1-4 hours per post Twitter: 5-30 minutes a day Facebook: 5-30 minutes a day LinkedIn: 15-30 minutes, weekly Listservs: 30 minutes weekly Other Groups: 30 minutes weekly Photo Uploads: 15 minutes weekly Videos: 2-4 hours a week Curation: 1 hour a week Total Average Social Media Time: 90 minutes per day 11 hours per week
  • 47.
    Choose where to spend time Planfor Facebook Email Facebook Ads or Awareness Campaign with Request & Call to Action linked to your site Video or photo storytelling from your mobile phone
  • 48.
    Timelines: STRATEGY Look for a time arc PROGRAM TIMING that matches your project/org goals DELEGATION Make sure all deadlines match INVOKE KICKOFF timelines set by funders and partners COMMUNITY CARE Follow up quickly and track data throughout BEAUTIFUL CLOSING your campaign progress ANALYSIS & WRAPUP
  • 51.
  • 52.
    Social Media Marketingwith Los Angeles Tech Club Hosted by Evonne Heyning @amoration For more on how to track, share, collect and curate your stories for the web visit www.techsoup.org and request software for your 501(c)3 nonprofit organization