The document outlines best practices for employee onboarding to enhance new hire engagement and retention, emphasizing the importance of intentional and collaborative onboarding processes. Key steps include pre-onboarding preparations, collaboration across divisions, customization of the onboarding experience, and the use of checklists and metrics to assess effectiveness. Proper onboarding practices can lead to improved employee morale, faster productivity, and reduced turnover rates.

1. Cracking the ‘Employee Onboarding’ Code
Best practices to improve engagement and retention of new hires

2. Reflect on your
onboarding
experience
What contributed to
make the experience
negative or positive?

3. 63%
Feel accepted by colleagues
65%
Feel welcomed and valued
71%
More than 71% feel prepared to
do their job
65%
Feel they were able to become
more productive quicker
When HR leaders adopt best practices during employee onboarding
process, research shows that:
62%
Feel less anxious as new
employees or new comers
71%
Feel they better understand their
responsibilities and roles
Source: 2018 TalentLMS Survey
Does this statistics hold true in your organisation? How effective is your onboarding process?

4. Onboarding
Businesses today employ various methods to bring
employees on board. However, onboarding produces the
greatest return on investment when it is intentional,
collaborative and managed over the span of the first year as
your new employee evolves in the job.

5. What is Employee
Onboarding?
Employee onboarding is an essential process for any
business. It is the process of introducing new
employees to the social and performance aspects of
their new job. It is an integral part of the employee
recruitment process, and its primary goal is to ensure
new hires become comfortable with their new position
and are able to contribute to the company right away.
The onboarding process begins with the hiring process,
and continues until the new employee is fully
integrated with the team.

6. Some Common onboarding activities
✔ Completing paperwork, such as tax forms and new hire
paperwork
✔ Orientation, such as introducing the new employee to the
company’s mission, vision, and values
✔ Learning about the workplace culture, policies, and procedures
✔ Exploring the organisation’s systems and processes
✔ Understanding the job requirements and expectations
✔ Learning about the team, including managers and colleagues
✔ Introducing the new employee to the company’s products,
services, and customers
✔ Exploring the organisation’s benefits and perks
✔ Initiating peer mentoring
✔ Setting performance goals
>>>
Click here to read: How Hiring and Onboarding Impacts Employee Engagement & the Bottom Line

7. 5 Steps to a Successful Onboarding Process
PRE-ONBOARDING
Step 01
METRICS
Step 05
CUSTOMISATION
Step 03
COLLABORATION
Step 02
CHECKLIST
Step 04
Click here to read: 9 Strategies for Effective Employee Transition in the Workplace

8. Step 01
PRE-ONBOARDING
Preboarding is the period between an
employee accepting their job offer
and their first day.
At every stage of the recruitment
process, pre-onboarding provides
numerous chances to display your
company's values and culture.
From job vacancy advertisements
to signing the contract, use each
interaction with a potential
employee/new hire to demonstrate
why your organisation is the best
place to work.

9. Step 02
COLLABORATION
Collaborate with all divisions and
team to generate high quality
materials for the onboarding
process. This includes designing an
outstanding presentation and
providing an impressive
orientation.
Everyone in the business should be
part of the process of welcoming
the fresh hire.
It is important to be receptive to
any queries or doubts the new hire
might have. If not, the individual
may feel uncomfortable, isolated,
and unmotivated.

10. Step 03
CUSTOMISATION
Each new employee may have a
different way of learning and
expressing themselves, and your
onboarding program should be
adapted to fit those individual
needs.
Allow time for learning and create an
open feedback system to ensure
everyone is getting the necessary
information. This will ensure that all
employees are on the same page and
have the same footing.

11. Step 04
CHECKLIST
An onboarding checklist
is a helpful tool that
assists in keeping the
process of onboarding
running smoothly.
It contains all the tasks required to get ready for
bringing on a new employee, such as setting up a
workspace, organising email accounts, obtaining any
necessary hardware or software, providing the
employee handbook, etc.
Some organisations create checklist of all the major
areas and share with the new hire. The new employee
marks the checklist as "done" once they are
comfortable in an area. The HR manager can view the
checklist to know where a new hire hasn't fully settled in
and can deploy tailored interventions to close those
gaps.

12. Step 05
METRICS
Employers should assess the efficacy
of their onboarding strategies by
utilising a range of metrics that are
relevant to the organisation.
Once your new hire begins the
onboarding process, use clear metrics
to measure their progress.
You can employ new-hire surveys
Informal feedback, and measure their
performance, engagement and
satisfaction.
Click here to read: 15 Key HR Metrics That Are Worth Measuring

13. Onboarding best practices
Create a comprehensive
onboarding checklist for both the
HR team and the new hire
Establish a clear line of site
between the new hire's first 90
days and the organisation’s short-
term goals
Set clear KPIs and communicate
them to the new hire effectively
Establish a clear sense of belonging
and alignment with company's
overall mission, vision and culture
Ensure a ready workspace,
welcoming experience and clear
documentation process.
Provide new hires with the tools and
work with managers to identify skill
gaps early
Introduce key contacts and peers and
involve different units of the company
Monitor and evaluate employee’s
progress over time, provide continuous
feedback

14. ✔ Onboarding can improve employee retention and
engagement
✔ It provides personlised experience to the new
employee
✔ Reduces turnover rates
✔ It creates a great first impression
✔ Gives room for accountability for both manager
and new hire
✔ It promotes higher employee morale and job
satisfaction.
✔ Increases employee engagement
✔ Helps new hire experience a faster learning curve,
hence aiding better performance and increased
competence
Top Benefits of a Better
Onboarding Process
14

15. Key things to
remember
Gathering feedback continually from new employees
concerning the onboarding experience ensures that
procedures are continually evaluated and improved,
and that your personnel succeed, not just get by.

16. YOUR BUSINESS YOUR PEOPLE OUR FOCUS
=
Workforce Group
… We go
beyond

17. What we do
We help organisations solve problems around:
Staff Payroll
Management
Performance management
support
Health insurance management
Executive, Experienced and
Graduate Recruitment
Staff onboarding and
training
Staff records
management
Leave and exit
management
Background
verification
Strategy Development and
Execution
Digital Learning Function Specific
Programmes
Leadership
Development
Digital Content Creation and
Conversion
Assessment and
Development centre
Occupational testing
and Success Profiling
Independent Contractor
Management
Assessor skills training
Professional Employer
Organisation
Employer of Record
Recruitment Process
Outsourcing

18. Workforce by Numbers
17
Year-old
Startup
8
Businesses
120+
Consultants
20
African Countries
8000+
Outsource
d
Employees
1200-
capacity
Learning
Facility
115+
Computer-
based test
facility
250+
Clients
10+
Industries Served
36
States in
Nigeria

19. READY TO GET
STARTED?
Visit https://workforcegroup.com/workforce-advisory/
or
Send an email to - hello@workforcegroup.com