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Cracking ‘The Ownership Mindset’ Code
Key Strategies To Build The Most Powerful Weapon For Business Success
Take complete ownership of
your outcomes by holding no
one but yourself responsible.
- Gary W. Keller
Organisations and teams that
inspire an ownership mindset,
where ideas are encouraged and
initiative is commended, are more
successful than those that don’t.
However, how do you train a mindset
of entrepreneurial thinking and
individual responsibility?
Click here to read: Cracking the Outsourcing Process Code
but first,
What is Ownership
Mindset?
The ownership mindset refers
to psychological ownership,
i.e. taking accountability of
business outcomes and
feeling empowered to make
decisions that lead to those
outcomes.
Ownership-driven
teams take
responsibility for
tasks as they arise…
… and fostering this mindset can
be a significant contributor to
your organisation’s success.
Click here to read: How Call Centre OutsourcingWorks
When your employee genuinely takes
ownership, they’re not only proactive in
knowing which tasks must be done, but
anticipate potential problems, and take
steps to resolve issues before they
escalate. They also take calculated risks
and think of thoughtful ways to advance
creativity or innovation.
For your organisation to achieve
this, you must create an
atmosphere that stimulates an
ownership mindset by providing
clear expectations, recognition for
employees who walk the talk, and
seek out opportunities for growth.
By doing so, you create a sense of
belonging and drive them to
achieve the ultimate goal.
Click here to read: High PerformanceTeamwork: Key to Business Success
5 WAYS TO FOSTER
OWNERSHIP MINDSET IN
YOUR ORGANISATION
5 WaysTo Foster Ownership Mindset InYour Organisation
Share your own mindset
Foster the right environment
Hire employees with
proactive track record
Set attainable expectations
Measure progress
01
02
03
04
05
One of the most effective ways to help
your employees assume an ownership
mindset is to help them understand
your own mindset, i.e., what you think
about, how you prioritise, make
business decisions and solve
problems. Ensure transparence in how
you operate.
In addition, ask more questions and
give fewer answers;Thinking is a
developmental activity, and tough
questions stimulate thought.
Share your own
mindset
Click here to read: 5 Effective Leadership Principles for Your Organisation
When asking for feedback or
opinions, create an environment
in which your employees are
comfortable sharing them.
A leader’s defensiveness creates
apprehension and insecurity
among employees. Even if you do
not agree with their thought
process, ensure to ask questions
that lead them to an effective
conclusion.
Foster the right
environment
Although hiring proactively-
minded candidates can be
difficult, you can look for signs
of proactive behaviors and
accomplishments.
Be conscious of the language
choice, as proactive language
demonstrates an ability to
choose and take action.
Hire employees with
proactive track
record
Understanding the role expectations
is important for your employees to
work on meeting those objectives.
When establishing these
expectations, ask your employees
the steps they can take to achieve
these goals. This can help to ensure
you set expectations that are
reasonable and attainable for each
employee.
Set attainable
expectations
After setting expectations for your
employees, work closely with
them to monitor progress in
working toward those goals.
Measuring progress can help them
understand the areas where
they're meeting or exceeding
expectations, make necessary
improvements, achieve their
goals, and ultimately, take
accountability for their work.
Measure progress
Click here to read: A Complete Guide to Contact Centre Outsourcing in Nigeria
Benefits of Ownership Mindset
Ownership mindset improves
employee relationships. This
drives better collaboration and a
more positive work environment.
Improved Relationships
01
Step 02
Step
03
Step 04
Step
Your employees are more
likely to be motivated and
engaged, driving increased
productivity and efficiency.
Increased Productivity
Your employees are more likely
to seek opportunities for
growth and development when
they build an ownership
mindset.
Career Growth
Ultimately, it leads to the
success of your organisation
as they will likely handle
organisation’s resources
with utmost responsibility &
diligence.
Organisation Success
Your team is vital to the big picture, but it’s up to you to instill that
accountability and passion.
Ensuring they adopt an ownership mindset has several benefits for the
team and your organisation. By encouraging a culture of responsibility,
empowerment, communication and accountability, employees can
become more satisfied.The key to doing this is empowering your team
to take responsibility for the outcomes and the decisions that lead to
these outcomes.
READY TO GET
STARTED?
Visit www.workforcegroup.com or
Send an email to -
hello@workforcegroup.com
YOUR BUSINESS YOUR PEOPLE OUR FOCUS
=
Workforce Group
… We go above and beyond
What we do
We help organisations solve problems around:
Staff Payroll
Management
Performance management
support
Health insurance management
Executive, Experienced and
Graduate Recruitment
Staff onboarding and
training
Staff records
management
Leave and exit
management
Background
verification
Strategy Development and
Execution
Digital Learning Function Specific
Programmes
Leadership
Development
Digital Content Creation and
Conversion
Assessment and
Development centre
Occupational testing
and Success Profiling
Independent Contractor
Management
Assessor skills training
Professional Employer
Organisation
Employer of Record
Recruitment Process
Outsourcing
Workforce by Numbers
17
Year-old Startup
8
Businesses
120+
Consultants
20+
African Countries
8000+
Outsourced
Employees
1200-
capacity
Learning Facility
115+
Computer-based
test facility
250+
Clients
10+
Industries Served
36
States in Nigeria

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Cracking The Ownership Mindset Code

  • 1. Cracking ‘The Ownership Mindset’ Code Key Strategies To Build The Most Powerful Weapon For Business Success
  • 2. Take complete ownership of your outcomes by holding no one but yourself responsible. - Gary W. Keller
  • 3. Organisations and teams that inspire an ownership mindset, where ideas are encouraged and initiative is commended, are more successful than those that don’t.
  • 4. However, how do you train a mindset of entrepreneurial thinking and individual responsibility? Click here to read: Cracking the Outsourcing Process Code
  • 5. but first, What is Ownership Mindset?
  • 6. The ownership mindset refers to psychological ownership, i.e. taking accountability of business outcomes and feeling empowered to make decisions that lead to those outcomes.
  • 7. Ownership-driven teams take responsibility for tasks as they arise… … and fostering this mindset can be a significant contributor to your organisation’s success. Click here to read: How Call Centre OutsourcingWorks
  • 8. When your employee genuinely takes ownership, they’re not only proactive in knowing which tasks must be done, but anticipate potential problems, and take steps to resolve issues before they escalate. They also take calculated risks and think of thoughtful ways to advance creativity or innovation.
  • 9. For your organisation to achieve this, you must create an atmosphere that stimulates an ownership mindset by providing clear expectations, recognition for employees who walk the talk, and seek out opportunities for growth. By doing so, you create a sense of belonging and drive them to achieve the ultimate goal. Click here to read: High PerformanceTeamwork: Key to Business Success
  • 10. 5 WAYS TO FOSTER OWNERSHIP MINDSET IN YOUR ORGANISATION
  • 11. 5 WaysTo Foster Ownership Mindset InYour Organisation Share your own mindset Foster the right environment Hire employees with proactive track record Set attainable expectations Measure progress 01 02 03 04 05
  • 12. One of the most effective ways to help your employees assume an ownership mindset is to help them understand your own mindset, i.e., what you think about, how you prioritise, make business decisions and solve problems. Ensure transparence in how you operate. In addition, ask more questions and give fewer answers;Thinking is a developmental activity, and tough questions stimulate thought. Share your own mindset Click here to read: 5 Effective Leadership Principles for Your Organisation
  • 13. When asking for feedback or opinions, create an environment in which your employees are comfortable sharing them. A leader’s defensiveness creates apprehension and insecurity among employees. Even if you do not agree with their thought process, ensure to ask questions that lead them to an effective conclusion. Foster the right environment
  • 14. Although hiring proactively- minded candidates can be difficult, you can look for signs of proactive behaviors and accomplishments. Be conscious of the language choice, as proactive language demonstrates an ability to choose and take action. Hire employees with proactive track record
  • 15. Understanding the role expectations is important for your employees to work on meeting those objectives. When establishing these expectations, ask your employees the steps they can take to achieve these goals. This can help to ensure you set expectations that are reasonable and attainable for each employee. Set attainable expectations
  • 16. After setting expectations for your employees, work closely with them to monitor progress in working toward those goals. Measuring progress can help them understand the areas where they're meeting or exceeding expectations, make necessary improvements, achieve their goals, and ultimately, take accountability for their work. Measure progress Click here to read: A Complete Guide to Contact Centre Outsourcing in Nigeria
  • 17. Benefits of Ownership Mindset Ownership mindset improves employee relationships. This drives better collaboration and a more positive work environment. Improved Relationships 01 Step 02 Step 03 Step 04 Step Your employees are more likely to be motivated and engaged, driving increased productivity and efficiency. Increased Productivity Your employees are more likely to seek opportunities for growth and development when they build an ownership mindset. Career Growth Ultimately, it leads to the success of your organisation as they will likely handle organisation’s resources with utmost responsibility & diligence. Organisation Success
  • 18. Your team is vital to the big picture, but it’s up to you to instill that accountability and passion. Ensuring they adopt an ownership mindset has several benefits for the team and your organisation. By encouraging a culture of responsibility, empowerment, communication and accountability, employees can become more satisfied.The key to doing this is empowering your team to take responsibility for the outcomes and the decisions that lead to these outcomes.
  • 19. READY TO GET STARTED? Visit www.workforcegroup.com or Send an email to - hello@workforcegroup.com
  • 20. YOUR BUSINESS YOUR PEOPLE OUR FOCUS = Workforce Group … We go above and beyond
  • 21. What we do We help organisations solve problems around: Staff Payroll Management Performance management support Health insurance management Executive, Experienced and Graduate Recruitment Staff onboarding and training Staff records management Leave and exit management Background verification Strategy Development and Execution Digital Learning Function Specific Programmes Leadership Development Digital Content Creation and Conversion Assessment and Development centre Occupational testing and Success Profiling Independent Contractor Management Assessor skills training Professional Employer Organisation Employer of Record Recruitment Process Outsourcing
  • 22. Workforce by Numbers 17 Year-old Startup 8 Businesses 120+ Consultants 20+ African Countries 8000+ Outsourced Employees 1200- capacity Learning Facility 115+ Computer-based test facility 250+ Clients 10+ Industries Served 36 States in Nigeria