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CORPORATE SMARTS & INSIGHTS

                                     AFRICA LIMITED
              „‟Achieving The Extra Ordinary Through The Art & Science of Hr’’




            CORPORATE SMARTS & INSIGHTS
                                     Management Consultants


                   AFRICA LIMITED            The Profile
                      ‘’Achieving The Extra Ordinary Through The Art & Science of Hr’’




                                                                                                                 CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
                    CHEGE HOUSE 1ST FLOOR WING B SUITE 111
                          Government Road / Tom Mboya Road
                                P.O. BOX 17512, 20100
   TEL: +254-051-2210 345 CELL: +254 724 664 808 /+254 720 544 944 /+254 720 790 082


                           Management Consultants
E-MAIL: INFO@CORPS-SMARTS.COM / TRAINING-KE@CORPS-SMARTS.COM WEBSITE:
                            WWW.COPRS-SMARTS.COM




                                           The Profile

                                   CHEGE HOUSE 1ST FLOOR WING B SUITE 111
                                       Government Road / Tom Mboya Road
                                                    P.O. BOX 17512, 20100
      TEL: +254-051-2210 345/+254-051-2214440/CELL:+254 724 664 808 /+254 720 544 944 /+254 720 790 082          0
    E-MAIL: INFO@CORPS-SMARTS.COM / TRAINING-KE@CORPS-SMARTS.COM WEBSITE: WWW.COPRS-SMARTS.COM
                                CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                             ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
TABLE OF CONTENTS                                                                                                 PAGE

1.0   The Profile…………………………………………………………………………………. 2

      1.1   Forward……………………………………………………………………………. 2

      1.2   About corporate Smarts & Insights Africa Ltd…………………………………… 2

      1.3   Background………………………………………………………………………... 4

      1.4   Nature of Business………………………………………………………………… 6

      1.5   Key Personnel & Management Board……………………………………………. 6

      1.6   Management Leadership………………..…………………………………………. 7

            1.6.1   Organization Chart…………………………………………………………. 8

2.0   Our products and Services…………………………………………………………………. 10

      2.1   Personal Development, Team Building & Life Coaching Courses………………... 11




                                                                                                                         CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
3.0   Our Strategy……………………………………………………………………………….. 11

      3.1   Strategic Objectives of our Training Programs……………………………………. 12

      3.2   Our Approach & why we are different…………………………………………….. 13

4.0   Our Strategic Partner………………………………………………………………………..14

5.0   Major Achievements………………………………………………………………………. 14

      5.1   Customer Focus……….…………………………………………………………… 14

      5.2   Our Satisfied Clientele………………………………………………………………14

6.0   Ours Fees…………………………………………………………………………………... 18

7.0   Our Contacts………………………………………………………………………………. 19



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                               CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                              ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
1.0 THE PROFILE

1.1 FOREWARD

Corporate Smarts & Insights Africa Ltd is an enterprising training and consultancy Firm, where each
member is an expert in his/her own field. We continually upgrade our services through continuous research
and networking. With a collective experience of over 10 years, Corporate Smarts & Insights Africa Ltd
continues to make positive impressions and impact through its highly effective Management consultancy and
training services. Corporate Smarts & Insights Africa Ltd current expertise covers all areas in Management
practices, Human Resource Management, Public Relations, Customer Service, Project Management, Strategy
and Execution, Training and Development, Management Development and Skills Training; including IT
services as well a wide area of Business consultancy. Corporate Smarts & Insights Africa Ltd niche market
remains to be its comprehensive Adventure-based Management Services, Teambuilding and Leadership
development programs.


Known for the quality and applicability of management, learning experiences and processes we deliver,
Corporate Smarts & Insights Africa Ltd keeps its focus on integrating the best management practices and
learning programs with workplace action, thus enable value for the services and training expenses.
Corporate Smarts & Insights Africa Ltd helps organizations develop strategies to accomplish their goals
through best management practices, people driven initiatives and build productive team based on their




                                                                                                                         CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
corporate culture.



1.2 ABOUT CORPORATE SMARTS & INSIGHTS AFRICA LTD

Corporate Smarts and Insights Africa LTD was established and founded in April 2004 as a Business
Name and then Officially registered as Private Ltd Company on 15th July 2010 to help, Manage, train,
develop and capacity build individuals, institutions and organizations on grey areas of their careers that limit
growth and eventual success, expansion, economically and professionally through continuous best
management practices, training and capacity building on Modern day Management Practices, Human
Resource recruitment,training,supervision,retention,motivation,leadership, Ethics and Governance through
availing a conducive and friendly forum for learning, exchange of ideas and experiences at customer friendly
rates and improve their lives.




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                                      CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                     ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
The company has over the years transformed itself into a dynamic, vibrant, credible and respected
Management Consultancy Firm in Human Resource, recruitment, training, marketing, and customer service,
Public Relations and Personal Development and Team Building.
It is owned and managed by Three Directors with the help of very qualified staff in different fields.
Thus, Corporate Smarts & Insights Africa Ltd was formed with sole objective to provide Quality
Management focused consultative support and cutting edge strategies to small and large, private and public
retail, service, manufacturing, technology, media, health care, transportation, distribution, and hospitality
businesses in the areas of organizational productivity improvement and return on human asset investment.
There is an undeniable link between organizational design, human capability, revenue growth and financial
performance. The result of our efforts with our clients is the creation of directly traceable internal efficiency
and performance improvements that lead to greater margins, increased market share and greater
organizational capability.
Our consulting engagements commonly include the following:
       Design of executive and line compensation systems that improve business results rather than create
       internal competition.
       Improvement of organizational structures and reporting relationships, resulting in measurably
       increased human productivity and profitability, while significantly improving leadership abilities in
       some and willingness to follow in others.
       Implementation of strategies and processes that speed and improve decision-making, revenue growth




                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
       and business results, domestic and international.
       Development and improvement of sales methodologies and structures in order to build revenue
       without regard to extant macroeconomic factors.
       Peaceful yet rapid elimination of the motives that create executive and managerial actions which
       reduce an organization‟s ability to compete and survive in the new economy.
       Design and execution of merger, acquisition, divestiture and sizing plans while ensuring and
       guaranteeing immediate economies of scale and permanent post transaction financial benefits.
       Design and installation of employee selection systems that optimize internal capabilities, improve
       human efficiency and increase employee retention, while eliminating the need for expanding
       headcount.
       Remediation of all conditions that create or enable individual, functional and/or organizational non-
       performance.
       Creation of aligned human efforts at all levels within the workplace, resulting in measurably
       improved organizational capability and financial performance.



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                                       CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                      ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
Our clients range in size from small to large, and are both domestic and internationally based. Whether your
challenge is employee selection, human productivity, variable expense control, leadership effectiveness,
expansion into new markets, desire for improved customer satisfaction, need for increased revenue or
profitability, or a desire to eliminate organizational structure limitations, we have proven solutions and the
clients who will confirm them, that apply to every industry and company where people are involved.

Our strategic partners Amazones Business Consulting Services Ltd, play an important role in our practice by
specializing in organizational sizing and outplacement.

Simply put, we quickly and efficiently assist our clients to organize and operate more effectively in a highly
competitive and globalizing marketplace, while translating more of their revenue into bottom line profits.

1.3 BACKGROUND.

CORPORATE SMARTS & INSIGHTS AFRICA LTD was incorporated in the Republic of Kenya on
the 15th day of July 2011 with abroad objective of helping millions of individuals, businesses, organizations
in Africa to manage and solve their personal and organizational challenges.

Against a challenging background, Africa contributes only three (3) percent of the world economy. Of the
three (3) percent, South Africa contributes 60% (remember out of the 3%) and the rest to be shared by
more than 45 African nations. This literary means, with a contribution of 3% the rest of the World would




                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
literary do without Africa.

CORPORATE SMARTS & INSIGHTS AFRICA LTD was therefore formed to help establish a complete
paradigm shift in the way Organizations are managed and run in Africa by embracing Management
Excellence and becoming Smart Results (Objective) oriented in every aspect of their Lives, Corporately
and as Individuals at home.

The excellent selection of Business, Hr Services and Personal Training Programs and other general services
we offer are considered by our Clients to be Instrumental in Setting the Foundation for excellence in
Management, Personal Development, Leadership, Management of Business today, Running Business today,
Marketing Strategies, lifestyle choices today, customer services today and many other Corporate,
Entrepreneurial and Personal Training.




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                                       CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                      ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
Their Modular Format allows flexibility in meeting the specific needs of clients – making CORPORATE
SMARTS & INSIGHTS AFRICA LTD to become Regional Premier in Individual, Business and Corporate
Positioning.

MISSION
“To assist Our Clients in Building High Performance Organizations that Will Achieve Sustained Competitive
Advantage by Providing Superior Customer Value Products and Services Through their People”.
CORPORATE PHILOSOPHY
   • To build customer relationships that is characterized by results, service, cost-effectiveness, timeliness,
       and value.
   • To commit to professionalism and excellence, not only in our results but also in our methods.
   • To be known for high value, service, and, above all, results.
   • To provide the best expertise and best services to meet the highest standards required by our clients.
   • To develop our client to become winners and leaders in their respective fields, to be responsive, and
       resourceful.

CORPORATE VISION
“To be a leading and reliable Global Company in terms of service to customers, returns to shareholders,
rewards to employees and that effectively, profitably and timely produces Quality Management Services,




                                                                                                                        CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
leadership, integrity and market products and related Services to world class standards for the welfare of
society.”

CORPORATE VALUES
As a company we have values, which are enshrined, in our mission statement, which gives us an identity and
image. The values guide the conduct of all affairs of the company within and when dealing with other
persons. The values are: -

1. Honesty – entails sincerity, openness, faithfulness and truthfulness in dealing with matters concerning
   the company and third parties as well as one‟s personal conduct.
2. Integrity – entails virtue, honor, morality, uprightness, goodness and faithfulness. We will always be
   accountable and transparent.
3. Excellent Customer Care – the customer is the king. He is our employer. We will strive to give good
   service and care to them; we shall ensure we cultivate good relationship with them.
4. Hard work & Productivity - our responsibility as members of Corporate Smarts & Insights Africa
   Ltd is to ensure maximum productivity at the minimum cost.


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                                     CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                    ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
5. Team Work – we encourage team work and positive contribution from our motivated and innovative
   workforce.
6. Conduct – we conduct business with our members and other stakeholders in an honest, fair and easy
   manner, uphold, and observe high ethical practices in our business practices.
7. Quality – we offer relevant, competitive and high quality well researched products while developing and
   maintaining effective relations with our customers.
8. Success – it is dependent on the recruitment and retention of highly qualified employees.



1.4 NATURE OF BUSINESS

Corporate Smarts is involved in Management Consultancy Services mostly Human Resource recruitment,
management, training and development, Personal development and Team Building, Corporate Strategy and
Execution, Project and Business Proposals, Motivation Speakers, Media Communications & Liaisons, and
general Management related consultancy services. It has 15 permanent staff and a further 70 on call and
contractual basis.

The Company targets Corporate Institutions, Individuals, non-governmental organizations, government
institutions and private businesses. Our firm is located in Nakuru Town along Government/Tom Mboya
Road– Chege House, 1ST Floor, and Suite 111.




                                                                                                                        CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
1.5 KEY PERSONNEL & MANAGEMENT BOARD
Corporate Smarts is owned by Three Directors (3) who are the founders and pioneers of the company. The
owners and founder members of this noble project of creating wealth are:-

   1. Joseph Onyango Kubari                                       Operations Director

   2. Devarest Edebe Ambale                                      Managing Director

   3. Linet Caroline Manage                                      Finance Director



FULL TIME LEAD CONSULTANTS
   1. Devarest Edebe Ambale
   2. Linet C. M. Njagi
   3. Joseph Onyango Kubari



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                                     CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                    ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
ASSOCIATE CONSULTANTS

       Nairobi Office                                :           Duncan Nganyi Kimara

       Eldoret Office                                :            Sharon Achom Opili

       Uganda Regional Office                            :        Michael Bwire Almasi

       Group Finance Accountant                          :        Rotich Kipngeno Benard

       Group Research Analyst                            :        Vincent Muruli Ingaji

       Human Resource & Training Manager                     :    Paul Kipngetich Tanui

       Management Trainee Human Resource :                        Joan Nyambura



1.6 MANAGEMENT LEADERSHIP

The Company‟s management comprises of highly skilled and experienced personnel. The Company has

continued with aggressive capacity building through continuous staff training and development programmes.

The first critical success factor of the Company is about an organization culture that values people, enhances




                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
performance and supports the business. This is grounded on Seven Core Values namely Professionalism,

Integrity, Creativity, Teamwork and Unity of Purpose, Respect and Dignity for People and Clients, and

Effective Corporate Management.

A lot of emphasis is laid on developing leadership capabilities at all levels of the organization by

sponsorships to some of the world‟s leading programmes. These include Harvard Business School, Wharton

Business School, Strathmore Business School, Bolder Microfinance Leadership Programme and Ireland

Development Institute among others. The leadership team of the company consists of the following persons

who have staff that has a wide range of experience in the service implementation of a wide variety of

services designed to meet and make easier the daily operations of our office. Our clients are assured of the

availability and dedication of these persons on award of a project.




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                                       CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                      ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
1.6.1: ORGANIZATION CHART – 2009-2014

                             CHIEF EXECUTIVE OFFICER &

                                     MANAGING DIRECTOR




                                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
                 FINANCE &                                                                                    CONSULTANCY
AUDITOR        ADMINISTRATION                                                                                   DIRECTOR
                 DIRECTOR



                                                                                                                MANAGEMENT CONSULTANTS

                                                                                                                   HUMAN RESOURCE
                                                                                                                RECRUITMENT, TRAINING &
                                                                                                               DEVELOPMENT CONSULTANTS
                  BUSINESS &
               ENTREPRENEURSHIP                            HUMAN RESOURCE                                       RESEARCH & DEVELOPMENT
   CHIEF         DEVELOPMENT                                  MANAGER                                                CONSULTANTS
ACCOUNTANT         MANAGER
                                                                                                                MARKETING CONSULTANTS


                                                                                                                 FINANCE & INVESTMENT
                                                                                                                     CONSULTANTS
  ACCOUNTS
                 RESEARCH &                                 CHIEF TRAINER &
ASSISTANTS &                                                                                                     INSURANCE CONSULTANTS
PROCUREMENT
               DOCUMENTATION                                   PERSONAL
   OFFICERS     STRATEGISTS/                                 DEVELOPMENT
                 SPECIALISTS                                                                                      PROJECT MANAGEMENT
                                                                COACH
                                                                                                                      CONSULTANTS         8
                           CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                          ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
MR. DEVAREST EDEBE AMBALE,

                                   Chief Executive Officer &
                                      Managing Director


The brain child and founder of CSIAL, Devarest holds a Bachelor of Communication and Public Relations
(HRM) Degree from Moi University (Kenya), Masters of Business Administration (Financial Management)
from Widener University (USA) and is a Certified Public Accountant – Kenya & USA. He has Higher
Diploma Certificate in Insurance from The College of Insurance –Kenya; He is also a fellow of the Life
Office Management Institute and board member C ol l ege of Insuran c e Al um ni .
He has attended several executive development programmes and seminars both locally and offshore.
He currently serves on various Boards of Institutions in East Africa, which fuels his passion for developing
the next generation of young leaders geared towards realization of Kenyan vision 2030 and the entire regions
Vision too.
He is a director at Amazones Business Services Ltd, Elite Three Investment Ltd, Elite Three Tours & Guide,
Elite Three Insurance Agency, Board Member Nakuru Citywide Residents Association NCRA affiliate group
of KARA. Central Rift Business Agenda, Youth Trade & Development Africa Ltd, Create Africa and Kenya
Association of Manufacturers KAM. He is a member of Kenya Institute Of Management (KIM), The




                                                                                                                        CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
Institute of Human Resource Management (IHRM), Associate Chartered Insurance Institute of
London(ACII),Insurance Institute Of Kenya(IIK) Professional Trainers Association of Kenya, The
Certified Professional Trainers Network and The International Trainers Academy UK.



                       LINET CAROLINE MURINGO NJAGI
                              Finance Director


Also a founder member of CSIA Ltd, Linet holds a Masters of Business Administration in Strategic
Management and Bachelor of Arts degree (Major: Economics and Sociology; Minor: English) both from
Egerton University. She is a member of the Institute of Certified Public Accountants of Kenya (ICPAK). She
has attended numerous courses and workshops in the fields of Strategic, Financial, Human
Resources/Personnel Management.
She has over 6 years of management experience having previously worked with Africa Merchant Assurance
Company Ltd (AMACO). She is currently the Vice Chair of the Group's Human Resource and Remuneration
Committee. She is a member of The Institute of Human Resource Management, Professional Trainers

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                                     CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                    ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
Association of Kenya, The Certified Professional Trainers Network and The International Trainers Academy
  UK




                              MR. JOSEPH ONYANGO KUBARI,
                                   Operations Director


  Mr. Kubari has a wealth of experience in customer service, sales and marketing bringing with him over eight
  years of experience in the Eastern Africa Region from Kencell (Now Airtel) Kenya. Coupled with over 10
  years experience in the field of Sales & Marketing Management, He holds a BA Degree from Catholic
  University of Eastern Africa Kenya, and a Post Graduate Diploma in Sales & Marketing Management from
  Cambridge Association of Managers and an Associate Certified Marketing Manager Member. He is also a
  Director at of Amazones Business Services Ltd, Elite Three Investment Ltd, Jomick Enterprises Ltd Uganda,
  and Keicophine East Africa. He is a member of The Institute of Human Resource Management, Professional
  Trainers Association of Kenya, The Certified Professional Trainers Network and The International Trainers
  Academy UK.

  2.0 OUR PRODUCTS & SERVICES
  Corporate-Smarts & Insights Africa Ltd is a DIT registered Firm. As lead Management Consultants we




                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
  specialize in:
 Business Management                        Structured Decision Making
 Corporate Strategy and execution                 Stress Management
 Job recruitment and placement                    Media Creation and Communications
 Public Relations & Image Matters                 Employee, Training, Capacity Building and Development
 Leadership, Ethics & Governance                  Personal Development and Team Building
 Corporate Profiling                              Human Resource Recruitment and Training
 Corporate Diagnostic Clinics                     Corporate Executive Errands and Services
 Corporate Training and Development               Research and Documentation
 Corporate Culture                                Debt Collection and Management
 Exceptional Customer Service/Care                Marketing Positioning and Classics
 Gemba KAIZEN Management Practices                Event Organization and Management.
 Time Management                                  Facilitation at Seminars and Workshops on topical issues.
 Project Development                              Trade Fairs, Trade Exhibitions and Trade Missions.
 Project Impact Assessment                        Performances Efficiency Training and Consulting Services.



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                                       CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                      ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
2.1 PERSONAL DEVELOPMENT, TEAM BUILDING & LIFE COACHING COURSES.

We offer the following courses to our large clientele.

 Success tips that never fail                                                    Secrets of success-the power of success
 Smart Results Approach & Initiative                                             Developing self confidence and influencing
 Team building and bonding sessions                                                   people
 A journey to heroic environment (steps 1, 2 & 3)                                Winning people
 How to get what you want in life                                                How to stop worrying and start living
 Failing your way to success                                                     How to enjoy your life and job
 The battle of your mind                                                         Power of persuasion, life‟s best lubricant
 How to be seen and heard in an overcrowded market  Developing a magnetic personality
    place                                                                         Principles of influencing and dealing with
 The making of a market guru                                                          people
 Market classics                                                                 Winning success through people
 Redesigning your destiny                                                        The art of public speaking
 Managing emotions and behavior for maximum  Embracing failure as friend
    growth                                                                        Redefining failure and success
 Winning psychology                                                              Insurance selling and buying
 Redesigning your identity and purpose in life                                   Maximizing your potential




                                                                                                                                CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
                                                                                  Converting debts into cash and many more.



3.0 OUR STRATEGY

Our Strategy is facilitated by Three Pillars Namely:

   Research and Documentation: Proactive, informed, well researched and documented information at
    local, national and international levels.
   Business & Institutions Support Services: Demand driven, value added and consulting to customers to
    facilitate firm-level interventions and continuous improvements of products aimed at enhancing
    individuals and companies performance and profitability.
   Customer Development & Communication: Timely and quality information to our customers,
    stakeholders and networks between customers and us has lead to customer satisfaction and increased
    business leads.




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                                        CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                       ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
3.1 Strategic Objectives of Our Training Programs
    Develop the mindset of mega billionaires in all aspects of life.
    Develop a highly self driven, energized, motivated and have an extra-ordinary body and health.
    To advise, consult, capacity build, train individuals and institutions both public and private sectors to
     enhance and step up efficiency and effectiveness of service delivery especially those in service industry
     and deliver maximally in nation building irrespective of race, class, creed, age or educational
     background through continuous training, excellent, customer service, education and capacity building.
    Assist individuals, businesses and corporate institutions create their own blue print for a successful
     business & investments.
    To promote, provide for and encourage dialogue and discussions between financial, industrial and
     investment institutions both private and public on issues that affect consumers and establish way
     forwards.
    To provide and make available relevant business, market, customer service information and classics to
     enhance public awareness.
    To promote participation of organizations in trade fairs, exhibitions, missions in order to identify new
     markets, service old customers and expand existing networks.
    To enhance consumers and members understanding of various institutions products, services and
     accessibility to them.
    To promote fair business, trade competition and practices, environmental friendly products and socially




                                                                                                                         CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
     responsible employment.
    To promote and ensure sustainable, integrated entrepreneurial and environmental conservation
     initiatives country wide and globally.
    To promote inward capital investments in the business sector while advising and encouraging
     cooperation amongst different market players.
    Enhance confidence, self esteem in individuals, institutions and leaders via personal development and
     team building Programs for individuals, leaders, capacity building and good governance through:-
     • Regular training and team building Programs
     • Active policy making and Civic education involvement
     • Role model replication
     • Research and documentation
     • Transparency and accountability
    Ultimate Customer Care
    The quality of the thinking of your staff and colleagues determine the quality of service they will give
     your customers.

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                                      CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                     ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
3.2 OUR APPROACH AND WHY WE ARE DIFFERENT

It is our policy and practice to provide exceptionally high value project results, rapidly, while utilizing best
consulting methods that easen projects minimize consulting expense or elongate project time frames. We do
not crowd our clients with multiple consultants because you deserve to have consulting support from
individuals who are broadly experienced business people, rather than many consultants who cover for each
other's inexperience or inability.
Our business is structured for efficiency, responsiveness and positive client results. We respond to client
requests rapidly and always on the same day, no matter where we are or what is required of us to respond.
Each individual in our firm is measured and paid on a project basis rather than on their "billable hours" or
revenue generation. As a result we do not practice the common consulting techniques of adding profit
margins to project expenses, assigning several consultants to do what one consultant should be able and
expected to do, charging for travel time or for any form of communication, or billing a "minimum" amount
for anything. Nearly all of our business operations costs, for instance, are booked through a business
consolidator, which saves our clients 25 to 55 percent on our Consultancy expenses when compared with
other consulting firms. Said another way, “if it will not affect your bottom line positively and traceably, we
will not do it”.
Organizations are defined by how purposefully and fittingly they change. Because "change" is more peaceful
and more successful when it comes from within an organization, our consultant will work with your staff to




                                                                                                                         CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
create only necessary change, from within your organization. Because we do not employ proposal writers,
the Leadership Strategies consultant who proposes your project will have actually written your proposal. He
or she will also be the consultant who performs the project, with very limited exceptions. This approach to
our engagements causes solutions to occur more quickly, at lower cost, and with longer lasting results.

We develop and implement non-radical solutions to your biggest people and operating challenges only after
thoroughly understanding your needs and determining whether we have the skill to solve them. If we do not,
we will quickly find someone who can. We generally work on a retained or project basis and our success
come exclusively from giving you and your company solutions to your most pressing people and financial
challenges…quickly. Period.




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                                      CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                     ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
4.0 OUR STRATEGIC PARTNER

Corporate Potentials Ltd – Securing Your Best People
The Corporate Potentials Ltd is a national consulting and administration firm, specializing in the design,
implementation, administration and financing of nonqualified executive and director benefit plans. Our
comprehensive benefit plan technology, experience and expertise, as well as our relationships with major
asset providers, gives us a competitive advantage and brings value to our clients.


5.0 MAJOR ACHIEVEMENTS

 5.1 CUSTOMER FOCUS:
 • Steady satisfied customer base growth.
 • A strengthened Secretariat through continued recruitment and selection of qualified resource persons.
 • Strategic Planning for Institutions and delivery since 2007.
 • Consolidated regional bases in Nairobi, Kericho, Kisumu, Kakamega, Eldoret, Bungoma and Kampala
    to reach out to many more Local and Regional yearning customers.
 • Organized highly rated HR consultancy services, Personal Development & Team building programs for
    Corporate & Business executives, upcoming and promising young entrepreneurs.
 • High customer satisfaction level at 86%, with 92% finding value for their money.




                                                                                                                            CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
5.2 OUR SATISFIED CLIENTELE
WHAT OUR CLIENTS SAY…
Corporate Smarts gave us a new perspective, they helped us..
"They gave us a new perspective, they helped us to quickly and easily implement solutions that solved
problems that had been negatively affecting our business for years! "
Major Manufacturing Firm and CSIA Ltd Client


We had key positions within our organization that needed to be filled...
"We had key positions within our organization that needed to be filled quickly; Corporate Smarts & Insights
surfaced multiple high quality candidates that exceeded our expectations. The most challenging thing for us
was not being able to hire them all! "
CEO
Technology Company and Client


The incentive compensation program that Corporate Smarts Ltd developed for us...

                                                                                                                            14
                                         CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                        ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
"The incentive compensation program that Corporate Smarts developed for us has enabled us to exceed our
financial goals, while not creating negative internal competition. The impact to our company bottom-line has
been tremendous”
CEO
Electrical Supply Company and Corporate Smarts Client


The assessments that Corporate Smarts assisted us to implement...
"The assessments that Corporate Smarts assisted us to implement has enabled us to hire more qualified
candidates who stay and contribute to our organization much longer, we will not hire another employee
without using these assessments! "
CEO
Rift Valley Water Services Board and Corporate Smarts Client


Wow, the training that Corporate Smarts provided really...
"Wow, the training that Corporate Smarts provided really hit the mark and has made a tremendous positive
impact in the effectiveness of our team "
Executive Director
Jemaima Logistic Company and Corporate Smarts Client




                                                                                                                         CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
The retained human resources support that Corporate Smarts has provided...
"The retained human resources support that Corporate Smarts has provided has taken our organization to a
new level. Their quick and effective counsel combined with their business based solutions reinforces that we
made the right decision to outsource our strategic and tactical human resource needs "
CEO
Brand Kenya Board and Corporate Smarts Client


The senior staff mentoring program that Corporate Smarts developed...
"The senior staff mentoring program that Corporate Smarts developed and implemented within our
organization exceeded anything we had ever experienced, even programs offered by very well known
institutions of higher learning”
Chairman
Technology Company and Corporate Smarts Client




                                                                                                                         15
                                      CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                     ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
"Elimination of operating and human internal roadblocks, with dramatic improvement to our margins, is
precisely what occurred within six months after they helped us with our many organizational structure and
reward system design opportunities."
Technical Director,
Spin Knit Ltd. and Corporate Smarts Client
Elimination of operating and human roadblocks...


“The positive impact that the Corporate Smarts team has made within our organization quickly and without
an endless body count has been amazing!”
--C.E.O. of a Corporate Smarts client company


“Many companies have had less than perfect experiences with management consulting firms. Since our
inception, nearly 97% of our business comes from referrals.”



     A LIST OF OUR SATISFIED CLIENTELE (BOTH CURRENT & PREVIOUS) INCLUDE:


         LOGO                                                                     CLIENT NAME

                                                            SPIN KNIT LIMITED




                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
                                                             C/o Mr. Jayesh Shah
                                                              Operations Director
                                                             P.O. Box 1478,20100
                                                                Nakuru Kenya
                                          E-mail: spinknit@spinknit.bizz website: www.spinknit.biz
                                                   Tell: 052-2211324      Cell: 0733632874

                                             RIFT VALLEY WATER SERVICES BOARD
                                                             C/o Mrs. Leah Tanui
                                                Human Resource & Administration Manager
                                                             P.O. Box 2451,20100
                                                                Nakuru Kenya
                                         E-mail: leahtanui@rvwsb.co.ke website: www.rvwsb.co.ke
                                                   Tell: 052-2213557     Cell: 0722569807

                                          NAKURU WATER & SANITATION CO. LTD
                                                      C/o Mrs. Joyce Kebenei
                                                     Human Resources Officer
                                                      P.O. Box 16314,20100
                                                          Nakuru Kenya
                                     E-mail: kebenei@nawasco.com website: www.nawasco.com
                                  Tell: 052-2211324 Cell: 0728092829 / 0772882544 / 0733882544

                                                                                                                          16
                                       CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                      ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
NIC BANK LIMITED –NAKURU
               Nakuru Branch - Vickers Building
                     P.O. Box 13614-20100
                     Fax: 254 051 2216761
       E-mail: @nic-bank.com website: www.nic-bank.com
   Tel: 254 051 2216624/68/88 Cell: 0733745680 / 0734600009

          KENYA COMMERCIAL BANK LTD-NAKURU
                     P.O. Box 48400-00100
                          Nairobi Kenya
                E-mail: info@kcbbankgroup.com
                website: www.kcbbankgroup.com
                Tell:+2540203270849 / 2852849


                      EQUITY BANK LTD
                       C/o Ms. Lilian Roah
            Human Development & Training Manager
                  P.O. Box 7540-00200 Nairobi
E-mail: lroah@equitybank.co.ke Website: www.equitybank.co.ke
             Tell: 02-2211324 Cell:+245-722283625

               GEE EL CONSTRUCTION WORKS LIMITED
                          Mr. Johnston Chweya
                             P.O. Box 50487
                            Kampala Uganda
           E-mail: director@jhea.biz website: www.jhea.biz




                                                                                     CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
                         Tell: +256 759 554 466
               Cell:+255 7223134410 / +254 734709955
                      SAFARICOM (K) LTD
                         Mr. Fredrick Aira
                 Training & Development Manager
                       P.O. Box 26732,00200
                           Nairobi Kenya
E-mail: fredrick.aira@safaricom.com Website: www.safaricon.com
               Tell: 052-2211324 / Cell: 0724468847

                      CREATE AFRICA
                  Mr. Christiano Isindu Lumiti
                  National HR & Dev Director
                      P.O. Box 234,20100
                        Nakuru Kenya
  E-mail: hrm@createafrica.org website: www.createafrica.org
             Cell: 0735988686 / +254 0722511717




                                                                                     17
  CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
KENYA ALLIANCE OF RESIDENTS ASSOCIATIONS.
                                                           Mr.Henry Ochieng
                                                            Program Officer
                                                         P.O. Box 24827-00502
                                                             Nairobi Kenya
                                        E-mail: hochieng@kara.co.ke website: www.kara.co.ke
                                                  Cell: 0733779585 /+254725983445



                                       NAKURU RURAL WATER & SANITATION CO. LTD
                                                       C/o Mr. James Ambuso
                                                    Commercial Services Manager
                                                        P.O. Box 386 -20100
                                                           Nakuru Kenya
                                   E-mail: omondiambuso@yahoo.com website: www.naruwasco.co.ke




6.0 OUR FEES
Nearly all of our work is covered under either a fixed project fee or on a retained services basis. Our fees
which are inclusive of all charges are clearly outlined in our detailed proposal to the clients, enabling them to
know exactly what they will be charged in advance. Nearly 80% of our project engagements are undertaken




                                                                                                                          CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
by either one or two of our exceptionally skilled consultants. We do not assign excess consultants to a
client‟s challenges and we do not charge an organization extra for what one consultant should know and be
skilled enough to do. 97% of our consulting projects are completed on time or ahead of schedule.
In other words, we deliver and exceed on our clients‟ expectations while giving them maximum returns and
value for their investments.
Much of our local and international assignments, for instance, are consolidated, which usually saves our
clients between 25 and 55 percent on business expenses when compared with other consulting firms. Many
of our clients now prefer us over our competitors for our use of the consolidated, customized products and
services. No extra consultants, no extra expenses, no endless projects and no unplanned costs are the means
by which we manage our projects and our relationships with our clients, creating much greater value for our
clients and a much more positive reaction to the term “consultant”.




                                                                                                                          18
                                       CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                                      ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
7.0 OUR CONTACTS
                    OUR LOCAL & SATELITE OFFICE CONTACTS
HEAD QUARTER’S OFFICES-NAKURU, KENYA

                     CORPORATE SMARTS & INSIGHTS AFRICA LIMITED
                     Chege House, 1st Floor Suite 111 Wing B, Government Road
                     P.O Box 17512, 20100.Nakuru Kenya
                     Tel: +254-512210345 Cell:+254720 544 944 /736 000 999 / 720 790 082
                     E-mail: info@corps-smarts.com/training-ke@corps-smarts.com / hr@corps-
                     smarts.com Website: http://www.corp-smarts.com

SATELITE OFFICES
NAIROBI, KENYA


                     P.O Box 3994, 00505.Nyayo Stadium, Nairobi Kenya
                     Tel: +254-0731400400 Cell: +254-0725 356 506 /+254 736 000 999
                     E-mail: info@corps-smarts.com



ELDORET, KENYA




                                                                                                                 CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011
                    P.O Box 4053, 30100.Eldoret, Kenya
                    Tel: +254-020-2061014 Cell:+254-727 661 007/+254739 393 855/+254736 000 999
                    E-mail: info@corps-smarts.com




KAMPALA, UGANDA

                      Nakivumbo Road, industrial Area
                      P.O Box 6520, Kampala, Uganda
                      Tel: +254-0512210345 Cell: +256-759 554 466 /+254-724 544 944
                      E-mail: info@corps-smarts.com



  Contact us or call us on 051-2210345/2214440, 0724664808, 0733664808.
   We would be pleased to provide you with further information about our
            consulting approach and the way you benefit from it.
                                                                                                                 19
                              CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011
                                             ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’

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Corporate Smarts & Insights Africa Ltd The Profile

  • 1. CORPORATE SMARTS & INSIGHTS AFRICA LIMITED „‟Achieving The Extra Ordinary Through The Art & Science of Hr’’ CORPORATE SMARTS & INSIGHTS Management Consultants AFRICA LIMITED The Profile ‘’Achieving The Extra Ordinary Through The Art & Science of Hr’’ CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 CHEGE HOUSE 1ST FLOOR WING B SUITE 111 Government Road / Tom Mboya Road P.O. BOX 17512, 20100 TEL: +254-051-2210 345 CELL: +254 724 664 808 /+254 720 544 944 /+254 720 790 082 Management Consultants E-MAIL: INFO@CORPS-SMARTS.COM / TRAINING-KE@CORPS-SMARTS.COM WEBSITE: WWW.COPRS-SMARTS.COM The Profile CHEGE HOUSE 1ST FLOOR WING B SUITE 111 Government Road / Tom Mboya Road P.O. BOX 17512, 20100 TEL: +254-051-2210 345/+254-051-2214440/CELL:+254 724 664 808 /+254 720 544 944 /+254 720 790 082 0 E-MAIL: INFO@CORPS-SMARTS.COM / TRAINING-KE@CORPS-SMARTS.COM WEBSITE: WWW.COPRS-SMARTS.COM CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 2. TABLE OF CONTENTS PAGE 1.0 The Profile…………………………………………………………………………………. 2 1.1 Forward……………………………………………………………………………. 2 1.2 About corporate Smarts & Insights Africa Ltd…………………………………… 2 1.3 Background………………………………………………………………………... 4 1.4 Nature of Business………………………………………………………………… 6 1.5 Key Personnel & Management Board……………………………………………. 6 1.6 Management Leadership………………..…………………………………………. 7 1.6.1 Organization Chart…………………………………………………………. 8 2.0 Our products and Services…………………………………………………………………. 10 2.1 Personal Development, Team Building & Life Coaching Courses………………... 11 CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 3.0 Our Strategy……………………………………………………………………………….. 11 3.1 Strategic Objectives of our Training Programs……………………………………. 12 3.2 Our Approach & why we are different…………………………………………….. 13 4.0 Our Strategic Partner………………………………………………………………………..14 5.0 Major Achievements………………………………………………………………………. 14 5.1 Customer Focus……….…………………………………………………………… 14 5.2 Our Satisfied Clientele………………………………………………………………14 6.0 Ours Fees…………………………………………………………………………………... 18 7.0 Our Contacts………………………………………………………………………………. 19 1 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 3. 1.0 THE PROFILE 1.1 FOREWARD Corporate Smarts & Insights Africa Ltd is an enterprising training and consultancy Firm, where each member is an expert in his/her own field. We continually upgrade our services through continuous research and networking. With a collective experience of over 10 years, Corporate Smarts & Insights Africa Ltd continues to make positive impressions and impact through its highly effective Management consultancy and training services. Corporate Smarts & Insights Africa Ltd current expertise covers all areas in Management practices, Human Resource Management, Public Relations, Customer Service, Project Management, Strategy and Execution, Training and Development, Management Development and Skills Training; including IT services as well a wide area of Business consultancy. Corporate Smarts & Insights Africa Ltd niche market remains to be its comprehensive Adventure-based Management Services, Teambuilding and Leadership development programs. Known for the quality and applicability of management, learning experiences and processes we deliver, Corporate Smarts & Insights Africa Ltd keeps its focus on integrating the best management practices and learning programs with workplace action, thus enable value for the services and training expenses. Corporate Smarts & Insights Africa Ltd helps organizations develop strategies to accomplish their goals through best management practices, people driven initiatives and build productive team based on their CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 corporate culture. 1.2 ABOUT CORPORATE SMARTS & INSIGHTS AFRICA LTD Corporate Smarts and Insights Africa LTD was established and founded in April 2004 as a Business Name and then Officially registered as Private Ltd Company on 15th July 2010 to help, Manage, train, develop and capacity build individuals, institutions and organizations on grey areas of their careers that limit growth and eventual success, expansion, economically and professionally through continuous best management practices, training and capacity building on Modern day Management Practices, Human Resource recruitment,training,supervision,retention,motivation,leadership, Ethics and Governance through availing a conducive and friendly forum for learning, exchange of ideas and experiences at customer friendly rates and improve their lives. 2 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 4. The company has over the years transformed itself into a dynamic, vibrant, credible and respected Management Consultancy Firm in Human Resource, recruitment, training, marketing, and customer service, Public Relations and Personal Development and Team Building. It is owned and managed by Three Directors with the help of very qualified staff in different fields. Thus, Corporate Smarts & Insights Africa Ltd was formed with sole objective to provide Quality Management focused consultative support and cutting edge strategies to small and large, private and public retail, service, manufacturing, technology, media, health care, transportation, distribution, and hospitality businesses in the areas of organizational productivity improvement and return on human asset investment. There is an undeniable link between organizational design, human capability, revenue growth and financial performance. The result of our efforts with our clients is the creation of directly traceable internal efficiency and performance improvements that lead to greater margins, increased market share and greater organizational capability. Our consulting engagements commonly include the following: Design of executive and line compensation systems that improve business results rather than create internal competition. Improvement of organizational structures and reporting relationships, resulting in measurably increased human productivity and profitability, while significantly improving leadership abilities in some and willingness to follow in others. Implementation of strategies and processes that speed and improve decision-making, revenue growth CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 and business results, domestic and international. Development and improvement of sales methodologies and structures in order to build revenue without regard to extant macroeconomic factors. Peaceful yet rapid elimination of the motives that create executive and managerial actions which reduce an organization‟s ability to compete and survive in the new economy. Design and execution of merger, acquisition, divestiture and sizing plans while ensuring and guaranteeing immediate economies of scale and permanent post transaction financial benefits. Design and installation of employee selection systems that optimize internal capabilities, improve human efficiency and increase employee retention, while eliminating the need for expanding headcount. Remediation of all conditions that create or enable individual, functional and/or organizational non- performance. Creation of aligned human efforts at all levels within the workplace, resulting in measurably improved organizational capability and financial performance. 3 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 5. Our clients range in size from small to large, and are both domestic and internationally based. Whether your challenge is employee selection, human productivity, variable expense control, leadership effectiveness, expansion into new markets, desire for improved customer satisfaction, need for increased revenue or profitability, or a desire to eliminate organizational structure limitations, we have proven solutions and the clients who will confirm them, that apply to every industry and company where people are involved. Our strategic partners Amazones Business Consulting Services Ltd, play an important role in our practice by specializing in organizational sizing and outplacement. Simply put, we quickly and efficiently assist our clients to organize and operate more effectively in a highly competitive and globalizing marketplace, while translating more of their revenue into bottom line profits. 1.3 BACKGROUND. CORPORATE SMARTS & INSIGHTS AFRICA LTD was incorporated in the Republic of Kenya on the 15th day of July 2011 with abroad objective of helping millions of individuals, businesses, organizations in Africa to manage and solve their personal and organizational challenges. Against a challenging background, Africa contributes only three (3) percent of the world economy. Of the three (3) percent, South Africa contributes 60% (remember out of the 3%) and the rest to be shared by more than 45 African nations. This literary means, with a contribution of 3% the rest of the World would CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 literary do without Africa. CORPORATE SMARTS & INSIGHTS AFRICA LTD was therefore formed to help establish a complete paradigm shift in the way Organizations are managed and run in Africa by embracing Management Excellence and becoming Smart Results (Objective) oriented in every aspect of their Lives, Corporately and as Individuals at home. The excellent selection of Business, Hr Services and Personal Training Programs and other general services we offer are considered by our Clients to be Instrumental in Setting the Foundation for excellence in Management, Personal Development, Leadership, Management of Business today, Running Business today, Marketing Strategies, lifestyle choices today, customer services today and many other Corporate, Entrepreneurial and Personal Training. 4 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 6. Their Modular Format allows flexibility in meeting the specific needs of clients – making CORPORATE SMARTS & INSIGHTS AFRICA LTD to become Regional Premier in Individual, Business and Corporate Positioning. MISSION “To assist Our Clients in Building High Performance Organizations that Will Achieve Sustained Competitive Advantage by Providing Superior Customer Value Products and Services Through their People”. CORPORATE PHILOSOPHY • To build customer relationships that is characterized by results, service, cost-effectiveness, timeliness, and value. • To commit to professionalism and excellence, not only in our results but also in our methods. • To be known for high value, service, and, above all, results. • To provide the best expertise and best services to meet the highest standards required by our clients. • To develop our client to become winners and leaders in their respective fields, to be responsive, and resourceful. CORPORATE VISION “To be a leading and reliable Global Company in terms of service to customers, returns to shareholders, rewards to employees and that effectively, profitably and timely produces Quality Management Services, CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 leadership, integrity and market products and related Services to world class standards for the welfare of society.” CORPORATE VALUES As a company we have values, which are enshrined, in our mission statement, which gives us an identity and image. The values guide the conduct of all affairs of the company within and when dealing with other persons. The values are: - 1. Honesty – entails sincerity, openness, faithfulness and truthfulness in dealing with matters concerning the company and third parties as well as one‟s personal conduct. 2. Integrity – entails virtue, honor, morality, uprightness, goodness and faithfulness. We will always be accountable and transparent. 3. Excellent Customer Care – the customer is the king. He is our employer. We will strive to give good service and care to them; we shall ensure we cultivate good relationship with them. 4. Hard work & Productivity - our responsibility as members of Corporate Smarts & Insights Africa Ltd is to ensure maximum productivity at the minimum cost. 5 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 7. 5. Team Work – we encourage team work and positive contribution from our motivated and innovative workforce. 6. Conduct – we conduct business with our members and other stakeholders in an honest, fair and easy manner, uphold, and observe high ethical practices in our business practices. 7. Quality – we offer relevant, competitive and high quality well researched products while developing and maintaining effective relations with our customers. 8. Success – it is dependent on the recruitment and retention of highly qualified employees. 1.4 NATURE OF BUSINESS Corporate Smarts is involved in Management Consultancy Services mostly Human Resource recruitment, management, training and development, Personal development and Team Building, Corporate Strategy and Execution, Project and Business Proposals, Motivation Speakers, Media Communications & Liaisons, and general Management related consultancy services. It has 15 permanent staff and a further 70 on call and contractual basis. The Company targets Corporate Institutions, Individuals, non-governmental organizations, government institutions and private businesses. Our firm is located in Nakuru Town along Government/Tom Mboya Road– Chege House, 1ST Floor, and Suite 111. CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 1.5 KEY PERSONNEL & MANAGEMENT BOARD Corporate Smarts is owned by Three Directors (3) who are the founders and pioneers of the company. The owners and founder members of this noble project of creating wealth are:- 1. Joseph Onyango Kubari Operations Director 2. Devarest Edebe Ambale Managing Director 3. Linet Caroline Manage Finance Director FULL TIME LEAD CONSULTANTS 1. Devarest Edebe Ambale 2. Linet C. M. Njagi 3. Joseph Onyango Kubari 6 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 8. ASSOCIATE CONSULTANTS Nairobi Office : Duncan Nganyi Kimara Eldoret Office : Sharon Achom Opili Uganda Regional Office : Michael Bwire Almasi Group Finance Accountant : Rotich Kipngeno Benard Group Research Analyst : Vincent Muruli Ingaji Human Resource & Training Manager : Paul Kipngetich Tanui Management Trainee Human Resource : Joan Nyambura 1.6 MANAGEMENT LEADERSHIP The Company‟s management comprises of highly skilled and experienced personnel. The Company has continued with aggressive capacity building through continuous staff training and development programmes. The first critical success factor of the Company is about an organization culture that values people, enhances CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 performance and supports the business. This is grounded on Seven Core Values namely Professionalism, Integrity, Creativity, Teamwork and Unity of Purpose, Respect and Dignity for People and Clients, and Effective Corporate Management. A lot of emphasis is laid on developing leadership capabilities at all levels of the organization by sponsorships to some of the world‟s leading programmes. These include Harvard Business School, Wharton Business School, Strathmore Business School, Bolder Microfinance Leadership Programme and Ireland Development Institute among others. The leadership team of the company consists of the following persons who have staff that has a wide range of experience in the service implementation of a wide variety of services designed to meet and make easier the daily operations of our office. Our clients are assured of the availability and dedication of these persons on award of a project. 7 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 9. 1.6.1: ORGANIZATION CHART – 2009-2014 CHIEF EXECUTIVE OFFICER & MANAGING DIRECTOR CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 FINANCE & CONSULTANCY AUDITOR ADMINISTRATION DIRECTOR DIRECTOR MANAGEMENT CONSULTANTS HUMAN RESOURCE RECRUITMENT, TRAINING & DEVELOPMENT CONSULTANTS BUSINESS & ENTREPRENEURSHIP HUMAN RESOURCE RESEARCH & DEVELOPMENT CHIEF DEVELOPMENT MANAGER CONSULTANTS ACCOUNTANT MANAGER MARKETING CONSULTANTS FINANCE & INVESTMENT CONSULTANTS ACCOUNTS RESEARCH & CHIEF TRAINER & ASSISTANTS & INSURANCE CONSULTANTS PROCUREMENT DOCUMENTATION PERSONAL OFFICERS STRATEGISTS/ DEVELOPMENT SPECIALISTS PROJECT MANAGEMENT COACH CONSULTANTS 8 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 10. MR. DEVAREST EDEBE AMBALE, Chief Executive Officer & Managing Director The brain child and founder of CSIAL, Devarest holds a Bachelor of Communication and Public Relations (HRM) Degree from Moi University (Kenya), Masters of Business Administration (Financial Management) from Widener University (USA) and is a Certified Public Accountant – Kenya & USA. He has Higher Diploma Certificate in Insurance from The College of Insurance –Kenya; He is also a fellow of the Life Office Management Institute and board member C ol l ege of Insuran c e Al um ni . He has attended several executive development programmes and seminars both locally and offshore. He currently serves on various Boards of Institutions in East Africa, which fuels his passion for developing the next generation of young leaders geared towards realization of Kenyan vision 2030 and the entire regions Vision too. He is a director at Amazones Business Services Ltd, Elite Three Investment Ltd, Elite Three Tours & Guide, Elite Three Insurance Agency, Board Member Nakuru Citywide Residents Association NCRA affiliate group of KARA. Central Rift Business Agenda, Youth Trade & Development Africa Ltd, Create Africa and Kenya Association of Manufacturers KAM. He is a member of Kenya Institute Of Management (KIM), The CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 Institute of Human Resource Management (IHRM), Associate Chartered Insurance Institute of London(ACII),Insurance Institute Of Kenya(IIK) Professional Trainers Association of Kenya, The Certified Professional Trainers Network and The International Trainers Academy UK. LINET CAROLINE MURINGO NJAGI Finance Director Also a founder member of CSIA Ltd, Linet holds a Masters of Business Administration in Strategic Management and Bachelor of Arts degree (Major: Economics and Sociology; Minor: English) both from Egerton University. She is a member of the Institute of Certified Public Accountants of Kenya (ICPAK). She has attended numerous courses and workshops in the fields of Strategic, Financial, Human Resources/Personnel Management. She has over 6 years of management experience having previously worked with Africa Merchant Assurance Company Ltd (AMACO). She is currently the Vice Chair of the Group's Human Resource and Remuneration Committee. She is a member of The Institute of Human Resource Management, Professional Trainers 9 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 11. Association of Kenya, The Certified Professional Trainers Network and The International Trainers Academy UK MR. JOSEPH ONYANGO KUBARI, Operations Director Mr. Kubari has a wealth of experience in customer service, sales and marketing bringing with him over eight years of experience in the Eastern Africa Region from Kencell (Now Airtel) Kenya. Coupled with over 10 years experience in the field of Sales & Marketing Management, He holds a BA Degree from Catholic University of Eastern Africa Kenya, and a Post Graduate Diploma in Sales & Marketing Management from Cambridge Association of Managers and an Associate Certified Marketing Manager Member. He is also a Director at of Amazones Business Services Ltd, Elite Three Investment Ltd, Jomick Enterprises Ltd Uganda, and Keicophine East Africa. He is a member of The Institute of Human Resource Management, Professional Trainers Association of Kenya, The Certified Professional Trainers Network and The International Trainers Academy UK. 2.0 OUR PRODUCTS & SERVICES Corporate-Smarts & Insights Africa Ltd is a DIT registered Firm. As lead Management Consultants we CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 specialize in:  Business Management  Structured Decision Making  Corporate Strategy and execution  Stress Management  Job recruitment and placement  Media Creation and Communications  Public Relations & Image Matters  Employee, Training, Capacity Building and Development  Leadership, Ethics & Governance  Personal Development and Team Building  Corporate Profiling  Human Resource Recruitment and Training  Corporate Diagnostic Clinics  Corporate Executive Errands and Services  Corporate Training and Development  Research and Documentation  Corporate Culture  Debt Collection and Management  Exceptional Customer Service/Care  Marketing Positioning and Classics  Gemba KAIZEN Management Practices  Event Organization and Management.  Time Management  Facilitation at Seminars and Workshops on topical issues.  Project Development  Trade Fairs, Trade Exhibitions and Trade Missions.  Project Impact Assessment  Performances Efficiency Training and Consulting Services. 10 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 12. 2.1 PERSONAL DEVELOPMENT, TEAM BUILDING & LIFE COACHING COURSES. We offer the following courses to our large clientele.  Success tips that never fail  Secrets of success-the power of success  Smart Results Approach & Initiative  Developing self confidence and influencing  Team building and bonding sessions people  A journey to heroic environment (steps 1, 2 & 3)  Winning people  How to get what you want in life  How to stop worrying and start living  Failing your way to success  How to enjoy your life and job  The battle of your mind  Power of persuasion, life‟s best lubricant  How to be seen and heard in an overcrowded market  Developing a magnetic personality place  Principles of influencing and dealing with  The making of a market guru people  Market classics  Winning success through people  Redesigning your destiny  The art of public speaking  Managing emotions and behavior for maximum  Embracing failure as friend growth  Redefining failure and success  Winning psychology  Insurance selling and buying  Redesigning your identity and purpose in life  Maximizing your potential CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011  Converting debts into cash and many more. 3.0 OUR STRATEGY Our Strategy is facilitated by Three Pillars Namely:  Research and Documentation: Proactive, informed, well researched and documented information at local, national and international levels.  Business & Institutions Support Services: Demand driven, value added and consulting to customers to facilitate firm-level interventions and continuous improvements of products aimed at enhancing individuals and companies performance and profitability.  Customer Development & Communication: Timely and quality information to our customers, stakeholders and networks between customers and us has lead to customer satisfaction and increased business leads. 11 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 13. 3.1 Strategic Objectives of Our Training Programs  Develop the mindset of mega billionaires in all aspects of life.  Develop a highly self driven, energized, motivated and have an extra-ordinary body and health.  To advise, consult, capacity build, train individuals and institutions both public and private sectors to enhance and step up efficiency and effectiveness of service delivery especially those in service industry and deliver maximally in nation building irrespective of race, class, creed, age or educational background through continuous training, excellent, customer service, education and capacity building.  Assist individuals, businesses and corporate institutions create their own blue print for a successful business & investments.  To promote, provide for and encourage dialogue and discussions between financial, industrial and investment institutions both private and public on issues that affect consumers and establish way forwards.  To provide and make available relevant business, market, customer service information and classics to enhance public awareness.  To promote participation of organizations in trade fairs, exhibitions, missions in order to identify new markets, service old customers and expand existing networks.  To enhance consumers and members understanding of various institutions products, services and accessibility to them.  To promote fair business, trade competition and practices, environmental friendly products and socially CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 responsible employment.  To promote and ensure sustainable, integrated entrepreneurial and environmental conservation initiatives country wide and globally.  To promote inward capital investments in the business sector while advising and encouraging cooperation amongst different market players.  Enhance confidence, self esteem in individuals, institutions and leaders via personal development and team building Programs for individuals, leaders, capacity building and good governance through:- • Regular training and team building Programs • Active policy making and Civic education involvement • Role model replication • Research and documentation • Transparency and accountability  Ultimate Customer Care  The quality of the thinking of your staff and colleagues determine the quality of service they will give your customers. 12 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 14. 3.2 OUR APPROACH AND WHY WE ARE DIFFERENT It is our policy and practice to provide exceptionally high value project results, rapidly, while utilizing best consulting methods that easen projects minimize consulting expense or elongate project time frames. We do not crowd our clients with multiple consultants because you deserve to have consulting support from individuals who are broadly experienced business people, rather than many consultants who cover for each other's inexperience or inability. Our business is structured for efficiency, responsiveness and positive client results. We respond to client requests rapidly and always on the same day, no matter where we are or what is required of us to respond. Each individual in our firm is measured and paid on a project basis rather than on their "billable hours" or revenue generation. As a result we do not practice the common consulting techniques of adding profit margins to project expenses, assigning several consultants to do what one consultant should be able and expected to do, charging for travel time or for any form of communication, or billing a "minimum" amount for anything. Nearly all of our business operations costs, for instance, are booked through a business consolidator, which saves our clients 25 to 55 percent on our Consultancy expenses when compared with other consulting firms. Said another way, “if it will not affect your bottom line positively and traceably, we will not do it”. Organizations are defined by how purposefully and fittingly they change. Because "change" is more peaceful and more successful when it comes from within an organization, our consultant will work with your staff to CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 create only necessary change, from within your organization. Because we do not employ proposal writers, the Leadership Strategies consultant who proposes your project will have actually written your proposal. He or she will also be the consultant who performs the project, with very limited exceptions. This approach to our engagements causes solutions to occur more quickly, at lower cost, and with longer lasting results. We develop and implement non-radical solutions to your biggest people and operating challenges only after thoroughly understanding your needs and determining whether we have the skill to solve them. If we do not, we will quickly find someone who can. We generally work on a retained or project basis and our success come exclusively from giving you and your company solutions to your most pressing people and financial challenges…quickly. Period. 13 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 15. 4.0 OUR STRATEGIC PARTNER Corporate Potentials Ltd – Securing Your Best People The Corporate Potentials Ltd is a national consulting and administration firm, specializing in the design, implementation, administration and financing of nonqualified executive and director benefit plans. Our comprehensive benefit plan technology, experience and expertise, as well as our relationships with major asset providers, gives us a competitive advantage and brings value to our clients. 5.0 MAJOR ACHIEVEMENTS 5.1 CUSTOMER FOCUS: • Steady satisfied customer base growth. • A strengthened Secretariat through continued recruitment and selection of qualified resource persons. • Strategic Planning for Institutions and delivery since 2007. • Consolidated regional bases in Nairobi, Kericho, Kisumu, Kakamega, Eldoret, Bungoma and Kampala to reach out to many more Local and Regional yearning customers. • Organized highly rated HR consultancy services, Personal Development & Team building programs for Corporate & Business executives, upcoming and promising young entrepreneurs. • High customer satisfaction level at 86%, with 92% finding value for their money. CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 5.2 OUR SATISFIED CLIENTELE WHAT OUR CLIENTS SAY… Corporate Smarts gave us a new perspective, they helped us.. "They gave us a new perspective, they helped us to quickly and easily implement solutions that solved problems that had been negatively affecting our business for years! " Major Manufacturing Firm and CSIA Ltd Client We had key positions within our organization that needed to be filled... "We had key positions within our organization that needed to be filled quickly; Corporate Smarts & Insights surfaced multiple high quality candidates that exceeded our expectations. The most challenging thing for us was not being able to hire them all! " CEO Technology Company and Client The incentive compensation program that Corporate Smarts Ltd developed for us... 14 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 16. "The incentive compensation program that Corporate Smarts developed for us has enabled us to exceed our financial goals, while not creating negative internal competition. The impact to our company bottom-line has been tremendous” CEO Electrical Supply Company and Corporate Smarts Client The assessments that Corporate Smarts assisted us to implement... "The assessments that Corporate Smarts assisted us to implement has enabled us to hire more qualified candidates who stay and contribute to our organization much longer, we will not hire another employee without using these assessments! " CEO Rift Valley Water Services Board and Corporate Smarts Client Wow, the training that Corporate Smarts provided really... "Wow, the training that Corporate Smarts provided really hit the mark and has made a tremendous positive impact in the effectiveness of our team " Executive Director Jemaima Logistic Company and Corporate Smarts Client CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 The retained human resources support that Corporate Smarts has provided... "The retained human resources support that Corporate Smarts has provided has taken our organization to a new level. Their quick and effective counsel combined with their business based solutions reinforces that we made the right decision to outsource our strategic and tactical human resource needs " CEO Brand Kenya Board and Corporate Smarts Client The senior staff mentoring program that Corporate Smarts developed... "The senior staff mentoring program that Corporate Smarts developed and implemented within our organization exceeded anything we had ever experienced, even programs offered by very well known institutions of higher learning” Chairman Technology Company and Corporate Smarts Client 15 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 17. "Elimination of operating and human internal roadblocks, with dramatic improvement to our margins, is precisely what occurred within six months after they helped us with our many organizational structure and reward system design opportunities." Technical Director, Spin Knit Ltd. and Corporate Smarts Client Elimination of operating and human roadblocks... “The positive impact that the Corporate Smarts team has made within our organization quickly and without an endless body count has been amazing!” --C.E.O. of a Corporate Smarts client company “Many companies have had less than perfect experiences with management consulting firms. Since our inception, nearly 97% of our business comes from referrals.” A LIST OF OUR SATISFIED CLIENTELE (BOTH CURRENT & PREVIOUS) INCLUDE: LOGO CLIENT NAME SPIN KNIT LIMITED CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 C/o Mr. Jayesh Shah Operations Director P.O. Box 1478,20100 Nakuru Kenya E-mail: spinknit@spinknit.bizz website: www.spinknit.biz Tell: 052-2211324 Cell: 0733632874 RIFT VALLEY WATER SERVICES BOARD C/o Mrs. Leah Tanui Human Resource & Administration Manager P.O. Box 2451,20100 Nakuru Kenya E-mail: leahtanui@rvwsb.co.ke website: www.rvwsb.co.ke Tell: 052-2213557 Cell: 0722569807 NAKURU WATER & SANITATION CO. LTD C/o Mrs. Joyce Kebenei Human Resources Officer P.O. Box 16314,20100 Nakuru Kenya E-mail: kebenei@nawasco.com website: www.nawasco.com Tell: 052-2211324 Cell: 0728092829 / 0772882544 / 0733882544 16 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 18. NIC BANK LIMITED –NAKURU Nakuru Branch - Vickers Building P.O. Box 13614-20100 Fax: 254 051 2216761 E-mail: @nic-bank.com website: www.nic-bank.com Tel: 254 051 2216624/68/88 Cell: 0733745680 / 0734600009 KENYA COMMERCIAL BANK LTD-NAKURU P.O. Box 48400-00100 Nairobi Kenya E-mail: info@kcbbankgroup.com website: www.kcbbankgroup.com Tell:+2540203270849 / 2852849 EQUITY BANK LTD C/o Ms. Lilian Roah Human Development & Training Manager P.O. Box 7540-00200 Nairobi E-mail: lroah@equitybank.co.ke Website: www.equitybank.co.ke Tell: 02-2211324 Cell:+245-722283625 GEE EL CONSTRUCTION WORKS LIMITED Mr. Johnston Chweya P.O. Box 50487 Kampala Uganda E-mail: director@jhea.biz website: www.jhea.biz CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 Tell: +256 759 554 466 Cell:+255 7223134410 / +254 734709955 SAFARICOM (K) LTD Mr. Fredrick Aira Training & Development Manager P.O. Box 26732,00200 Nairobi Kenya E-mail: fredrick.aira@safaricom.com Website: www.safaricon.com Tell: 052-2211324 / Cell: 0724468847 CREATE AFRICA Mr. Christiano Isindu Lumiti National HR & Dev Director P.O. Box 234,20100 Nakuru Kenya E-mail: hrm@createafrica.org website: www.createafrica.org Cell: 0735988686 / +254 0722511717 17 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 19. KENYA ALLIANCE OF RESIDENTS ASSOCIATIONS. Mr.Henry Ochieng Program Officer P.O. Box 24827-00502 Nairobi Kenya E-mail: hochieng@kara.co.ke website: www.kara.co.ke Cell: 0733779585 /+254725983445 NAKURU RURAL WATER & SANITATION CO. LTD C/o Mr. James Ambuso Commercial Services Manager P.O. Box 386 -20100 Nakuru Kenya E-mail: omondiambuso@yahoo.com website: www.naruwasco.co.ke 6.0 OUR FEES Nearly all of our work is covered under either a fixed project fee or on a retained services basis. Our fees which are inclusive of all charges are clearly outlined in our detailed proposal to the clients, enabling them to know exactly what they will be charged in advance. Nearly 80% of our project engagements are undertaken CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 by either one or two of our exceptionally skilled consultants. We do not assign excess consultants to a client‟s challenges and we do not charge an organization extra for what one consultant should know and be skilled enough to do. 97% of our consulting projects are completed on time or ahead of schedule. In other words, we deliver and exceed on our clients‟ expectations while giving them maximum returns and value for their investments. Much of our local and international assignments, for instance, are consolidated, which usually saves our clients between 25 and 55 percent on business expenses when compared with other consulting firms. Many of our clients now prefer us over our competitors for our use of the consolidated, customized products and services. No extra consultants, no extra expenses, no endless projects and no unplanned costs are the means by which we manage our projects and our relationships with our clients, creating much greater value for our clients and a much more positive reaction to the term “consultant”. 18 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’
  • 20. 7.0 OUR CONTACTS OUR LOCAL & SATELITE OFFICE CONTACTS HEAD QUARTER’S OFFICES-NAKURU, KENYA CORPORATE SMARTS & INSIGHTS AFRICA LIMITED Chege House, 1st Floor Suite 111 Wing B, Government Road P.O Box 17512, 20100.Nakuru Kenya Tel: +254-512210345 Cell:+254720 544 944 /736 000 999 / 720 790 082 E-mail: info@corps-smarts.com/training-ke@corps-smarts.com / hr@corps- smarts.com Website: http://www.corp-smarts.com SATELITE OFFICES NAIROBI, KENYA P.O Box 3994, 00505.Nyayo Stadium, Nairobi Kenya Tel: +254-0731400400 Cell: +254-0725 356 506 /+254 736 000 999 E-mail: info@corps-smarts.com ELDORET, KENYA CORPORATE SMARTS & INSIGHTS AFRICA LTD- THE PROFILE © 2011 P.O Box 4053, 30100.Eldoret, Kenya Tel: +254-020-2061014 Cell:+254-727 661 007/+254739 393 855/+254736 000 999 E-mail: info@corps-smarts.com KAMPALA, UGANDA Nakivumbo Road, industrial Area P.O Box 6520, Kampala, Uganda Tel: +254-0512210345 Cell: +256-759 554 466 /+254-724 544 944 E-mail: info@corps-smarts.com Contact us or call us on 051-2210345/2214440, 0724664808, 0733664808. We would be pleased to provide you with further information about our consulting approach and the way you benefit from it. 19 CORPORATE SMARTS & INSIGHTS AFRICA LTD - THE PROFILE 2011 ‘’.Achieving The Extra Ordinary Through The Art & Science Of HR’’