Payxpress Profile

Corporate Office: 90/31 B, First Floor, Malviya Nagar, New Delhi-110017
Bangalore Office: 204, 9th Cross, 4th Main KSRTC Layout, J P Nagar 2nd Phase, Bangalore-560078
ACE PAYXPRESS SERVICES
P V T . L T D .
T o t a l H R & P a y r o l l M a n a g e m e n t S e r v i c e s
SANSUN STAFFING SOLUTIONS
P V T . L T D .
T o t a l S t a f f i n g S o l u t i o n s & C o n t r a c t M a n p o w e r C o .

Profile
Ace Payxpress Services Pvt. Ltd., (“ACE”) New Delhi,
incorporated in the year 2000 is being managed by Finance, HR
and IT professionals with a cumulative experience of 75 years. On a
constant feedback from our partners, we have set up a back office
HR, Payroll and compliance firm that renders support to
transnational and domestic companies in not only enabling them to
lower their operational cost and head count without compromising
on the quality and effectiveness of their work, but also in navigating
the difficult Indian Regulatory environment. With Romy on board, we
would also be assisting our clients in market mapping and helping
them with their enter the market strategy.
Our clients have been attracted by our proven ability to achieve
higher than expected cost savings in outsourcing services. We have
consistently delivered a high return on investment to our customers.
On average, our customers save 30% to 50% on the outsourcing
engagements advised and managed by us.
Sansun Staffing Solutions Pvt. Ltd., (“SANSUN”) New
Delhi, was incorporated in the year 1995. We are into third party
payroll, recruitment and employees welfare schemes such as
provident fund, superannuation and gratuity fund etc.
We come with a proven track record of giving pro-active support to
our clients (“Partners”) helping them in any kind of situation that
they are in. This approach has always helped us building a strong

bond with our partners. We have special expertise in helping our
clients in scaling of business. We also have extensive exposure to
all major industries specifically manufacturing, trading, liaison
offices, back office etc.
From talent perspective, we are a mix of highly qualified
professionals including Chartered Accountants, Cost Accountants,
Company Secretaries, Lawyers, MBA’s & Commerce Graduates.
The credentials of key persons in our group companies are given
below.
Contact Details:
Sandeep Gupta
Ace Payxpress Services Pvt Ltd.
90/31B, First Floor, Malviya Nagar
New Delhi - 110 017
Ph: +91 9810115749
E-Mail: sgupta@acepayxpress.com

Our Assets
Shailesh Tewary
Director & Chief Mentor
President Croatia South Asia Business Forum
International Director, Business Intelligence Society of Japan
Founder President “hridai” Society for HRD
Core Committee Member All India Organization of Employers (AIOE)
Professional in Human Resources Development with over 30 years of
global experience in Defense Services, Manufacturing, International Trade,
Hospitality, Aviation, Infrastructure, Media and Security across India, Hong
Kong, Korea, China, Middle – East, Europe, USA while working with Indian
Army, Hyatt, Bell Ceramics, Abjar International, Sahara India, G4S Security
Services and Hridai.
Previous corporate role as Regional HR Director South Asia with G4S
having business responsibility of 185000 employees, representing largest
workforce in Industry in the Region.
Graduate in Commerce, Post Graduate Specialization in HRM Hong Kong,
Post Graduate Diploma in Public Administration, Certified Lead Auditor SA
8000 from Rina Italy and Certified Trainer in Aviation Management by IATA
Singapore and various Training & Development Courses in Leadership and
Management.
Core competencies include taking lead role on strategic alignment and
organizational agility needs with focused skills and abilities to leverage
likely internal and external relationships to resolve complex business issues
related to workforce & management development, statutory & legal matters
and overall productivity enhancement by people synergy. Ensures error
free payrolls and nation wide compliances with labour laws.

PROFESSIONAL PARTICIPATIONS:
• Advisory Committee Member of Academic & Professional Institutions
including Legal and Human Rights, Assocham, FICCI, Confederation of
Indian Industries (CII), AIOE,
• International Speaker on Management, Employment, Employee
Engagement, Industrial Relations and Leadership Forums:
• Directorate General Resettlement (DGR – Defense Services)
• Ex. Member of Minimum Wages Advisory Board, Govt. of India
CA. Sandeep Gupta
Director
Managing Partner –
Sandeep Ramesh Gupta & Co.
Sandeep Gupta is a Chartered Accountant, Management Accountant and
holds a honors degree in Commerce from SRCC. Sandeep is the founder
and the guiding spirit who has given the organization an enviable growth
since inception. With over 23 years of experience in Taxation and Financial
Adviosry Services, he strategises entry of foreign companies in India and
identifies potential joint venture partners. He advises on business
negotiations, foreign exchange regulations, international tax treatise,
transfer pricing, business valuations and financial modelling. Have worked
with early-stage startups as well as companies “on the bubble.”
Seasoned Finance Professional with strong exposure to Business
Dynamics. Proven ability to manage critical challenges at tough times has
helped providing strategic push for the successful growth. Strong people
management skills, Good functional knowledge help giving results in all
kinds of situations. Significant exposure to startups.

KEY ACHIEVEMENTS:
• Facilitated Private Equity transactions / Debt Placement worth US$ 400
Million
• Setup Overseas Enitities for trading business
• Handling F&A activities for 50 domestic and 60 overseas entities
• Achieved savings of US$ 50K by filing of refunds claims in respect of
Service Tax paid on input services.
• Achieved savings of US$ 130K by filing refunds claims in respect of
Special Additional Duty (SAD) paid on import of goods under Customs
Act.
• Implemented tax friendly salary structures based on legitimate
allowances and reimbursements within the existing tax framework.
KEY STRENGTHS:
• Self Initiator
• Strong Execution
• Analytical Skills
• Always on a look out for oppurtunities for value.
SPECIALTIES:
• Management, Planning and Control Systems
• Business Negotiations and Procurement
• Financial Compliances
• Tax Planning, Statutory Compliances
• Business Strategy and Process-Engineering
• Liasoning/Coordination

SERVICES CONTENTS
Index
............................................................................................................................................................
1

1
HUMAN
RESOURCES
.............................................................................................................................
8

1.1
HR
ADVISORY

SERVICES
.................................................................................................................
8

1.1.1
Strategic
HR
Solutions
.............................................................................................................
8

1.1.2
HR
Operations
.........................................................................................................................
8

1.1.3
Strategic
HR
Consulting
...........................................................................................................
9

1.2
HR
OPERATIONS
...........................................................................................................................
10

1.2.1
Recruitment
and
On-‐Boarding
Support
................................................................................
10

1.2.2
Employee
Relations
...............................................................................................................
10

1.2.3
Performance
Management
...................................................................................................
10

1.3
HR
RECRUITMENT
........................................................................................................................
11

1.3.1
Human
Resources
&
Recruitment
in
India
............................................................................
11

1.3.2
SEARCH
AND
SELECTION
.......................................................................................................
11

2
PAYROLL
OUTSOURCING
SERVICES
.....................................................................................................
11

2.1
Payroll
Services
............................................................................................................................
11

3
COMPLIANCE
SERVICES
.......................................................................................................................
12

3.1
Compliances
Services
...................................................................................................................
12

4
EXPATRIATE
SERVICES
.........................................................................................................................
13

4.1
Expatriation
Services
....................................................................................................................
13

4.1.1
EMPLOYEE
COMPLIANCE
......................................................................................................
13

4.1.2
EMPLOYER
COMPLIANCE
......................................................................................................
14

4.1.3
PF
Services
in
relation
to
IWS
................................................................................................
14

5
PX
HRMS
SOFTWARE
AS
A
SERVICE
(SaaS)
..........................................................................................
14

6
STAFFING
SOLUTIONS
.........................................................................................................................
17

1 HUMAN RESOURCES
1.1 HR ADVISORY SERVICES

We
Take
Care
of
Your
HR
Concerns
While
You
Focus
on
Your
Core
Business
in
India

If
you
are
an
international
organization
starting
up
in
the
Indian
market
or
have
an
existing
operation
which
is

expanding
or
needs
management
support,
SRG
offers
a
hands
on
professional
HR
management
advisory
and

management
solution
in
India.

Why
Choose
SRG’S
HR
Advisory
Services

• SRG
provides
the
expertise
of
how
to
identify,
attract
and
retain
talent
in
India.

• Provides
comprehensive
HR
advisory
services
in
order
to
address
your
local
requirements.

• SRG
HR
Advisory
Services
supports
the
management
of
your
people
and
regulatory
risks
in
India,
e.g.,

pre-‐employment
screening,
disciplinary
issues,
statutory
compliance
&
employment
governance.

• By
understanding
both
your
home
market
and
the
Indian
market,
we
can
guide
you
through
differences

in
how
to
manage
HR
in
India.

1.1.1 Strategic HR Solutions
SRG
provides
alignment
with
your
business
objectives
for
entering
into
India.
Our
HR
Business
Partnership

program
understands
and
overcomes
local
employee
challenges,
e.g.
employee
meetings,
feedback,

grievance
redress,
productivity
management,
union
matters,
salary
benchmarking,
pay
parity
etc.
We
provide

advice
and
deploy
best
practices
in
attracting
the
highest
quality
candidates
in
the
marketplace
that
best
fit

your
needs.
As
part
of
strategy,
SRG
will
guide
you
through
India’s
complex
employment
laws
and
statutory

compliance,
ensuring
that
your
company
stays
within
the
regulatory
labor
norms
in
India.

1.1.2 HR Operations
SRG
will
advise
and
administer
all
payroll,
benefits,
and
expense
management
for
your
local
employees,

creating
policies
and
handbooks
and
integrating
the
same
with
your
group
policy
requirements.
We
hire
your

employees
on
your
behalf,
and
put
them
on
our
payroll,
so
that
you
can
manage
a
legally
compliant
payroll

prior
to
incorporation
of
your
Indian
subsidiary.

1.1.3 Strategic HR Consulting
1.1.3.1 HR Infrastructure for Start Ups
• Design
organization
structure
including
creation
of
job
descriptions
for
all
key
roles.

• All
HR
related
statutory
registrations
which
are
mandatory
for
certain
establishments
in
India
(e.g.

registration
under
Shops
&
Commercial
Establishments
Act,
Payment
of
Gratuity
Act,
Provident
Fund

Act,
Employee
State).

• Advise
on
cultural
issues.

1.1.3.2 Employee Relations
SRG
acts
as
an
extension
of
your
HQ
HR
team
on
the
ground
in
India:

• Meet
with
the
employees
regularly
and
understand
their
comfort
levels,
address
issues/concerns
and

resolve
conflicts,
if
any,
and
share
reports
on
employee
needs,
providing
a
best
practice
approach
to

handling
employee
grievances/issues
from
an
Indian
HR
context.

• Identify
areas
of
improvements
of
employees
and
analyze
training
needs,
when
required.

• Advise
on
union
legislation
and
practices,
and
the
impact
on
your
business.

1.1.3.3 Employee Productivity Management
• Design
an
effective
performance
management
system
aligned
with
business
goals
of
your
organization.

• Be
instrumental
in
the
performance
review
of
the
employee/s.

• Advise
on
the
efficient
and
legally
acceptable
measures
of
managing
performance
in
India.

1.1.3.4 Consulting on Employment Laws and Statutory Labor Compliance
• Provide
guidance
on
employment
laws
regarding
applicability
of
relevant
statutory
norms
and

compliance
obligations.

• Adherence
of
the
organization
to
all
prescribed
labor
laws
(e.g.
minimum
wages,
work
hours,
leave

requirement,
contract
labor
norms).

• Mitigate
risks
by
conducting
regular
labor
compliance
audits
and
bridging
any
gaps
identified.

• Keep
you
regularly
updated
on
various
developments
in
the
statutory
segment.

1.1.3.5 HR Policies and Employee Handbook
• Study
the
culture
and
dimensions
of
the
Client
organization
and
identify
the
scope
of
policies,
including

reviewing
head
office
policies
for
any
potential
non-‐compliance
issues
within
India.

• Define
the
policy
scope
and
seek
consent
of
all
stakeholders
(from
Client
office).

• Work
with
you
to
draft
practical
policies
in
accordance
with
Indian
regulatory
norms
and
industry

practice
(e.g.
disciplinary
policy,
maternity
leave
policy,
leave
policy).

• Draft
code
of
conduct
and
secrecy
related
documents.

• Conduct
policy
orientation
sessions
for
your
local
employees.

• Create
an
employee
handbook
which
works
as
a
reference
for
all
new
staff
and
existing
ones.

1.2 HR OPERATIONS
1.2.1 Recruitment and On-Boarding Support
• Issuance
of
offer
letter

• Conduct
background
checks

• Issuance
of
employment
agreement
&
bonus
document
(if
applicable)

• Conduct
on-‐boarding
formalities
and
HR
induction
–
includes
completing
the
joining
form,
capturing

payroll
and
insurance-‐related
information,
collecting
relevant
documents,
organizational
overview,

policy
awareness,
discussing
key
standard
operating
procedures,
general
rules
around
timings,
lunch

hour,
dress
code,
etc.

• Ensure
employee
handbook
comprises
all
the
work
conditions,
employee
benefits,
office
rules,
code
of

conduct
and
various
regulations
within
agreed
timelines.

• Setup
of
life
and
health
insurance
and
organizing
mediclaim
insurance
cards.

• Ensure
pre-‐probation
period
end
discussions
take
place.
Based
on
the
review,
issuance
of
either

confirmation
or
extension
letter

1.2.2 Employee Relations
• Monthly
meetings
and
feedback
exchange
including
recognition,
grievance,
discipline
related

discussions.

• Circulating
emails
to
all
employees
on
occasions
like
birthdays,
employment
anniversaries,
performance

excellence,
new
benefit
introduction,
etc.

• Advice
on
ER
issues
like
under-‐performance,
indiscipline,
behavioural
matters,
dignity
@
work
issues.

• Exit
Interview

1.2.3 Performance Management
• Help
Clients
issue
a
KRA
or
KPI
document
for
employees
and
assist
in
documentation.

• Guide
clients
on
performance
management
issues
and,
if
required,
employee
separation/severance-‐
related
matters
and
generate
the
requisite
documentation,
if
such
need
arises.

• To
issue
increment/bonus/incentive
letters,
as
applicable.

1.3 HR RECRUITMENT
1.3.1 Human Resources & Recruitment in India
• Search,
interview,
shortlist
and
appoint
candidates.

• Provide
benchmarking
on
salary
packages
and
benefits.

• Management
of
ongoing
HR
&
employment
formalities.

• Provide
employment
contracts,
handbooks,
policies
and
guidelines.

• Ensure
compliance
on
the
legalities
of
an
employment
entry/exit
process.

• Establish
privacy
and
data
protection
procedures
in
line
with
clients
global
policies.

• Advise
client
on
all
other
local
HR
India
related
matters
and
local
nuances.

• Setting
up
health
and
travel
insurance
policies
for
employees.

1.3.2 SEARCH AND SELECTION
• Understand
the
detailed
job
requirements
and
advise
on
likely
compensation
and
benefits
structures
as

per
the
Indian
market
standards.

• Source
Candidates:

• Post
jobs
on
the
internet
and
through
local
newspaper/s
based
on
your
requirements.

• Screen
applications.

• Search
and
headhunt
candidates
from
a
profile
database
and
professional
networking
channels.

• Shortlist
qualifying
candidates
and
facilitate
their
interviews
with
you.

• Manage
candidates
efficiently.

• Conduct
reference
checks
and
background
verification
of
the
selected
candidates.

• Advise
on
offer
letter/contract
expectations
and,
where
required,
negotiate
on
your
behalf.

• Complete
orientation
process,
based
on
your
requirements.

2 PAYROLL OUTSOURCING SERVICES
2.1 Payroll Services
Payroll being an important function for any organization requires specialization and a clear understanding of
applicable laws in processing the payroll of employees. Realizing this requirement, and also to help confidentiality
and administrative convenience, with our dedicated to HR services and experienced team we provide a wide-range of
payroll services to our clients. With a view to remove a significant administrative burden from management, allowing
you to focus on the core business operations we ensure that salaries, related elements and relevant taxes are
calculated in accordance with appropriate legislation and are paid and remitted as required. With appropriate
planning, a focused approach and support to the organization from start to finish.
We provide the following services

• Preparation of the company's monthly salary slips in accordance with data received from the company
• Setting up the payroll master file in to payroll data base
• Calculating and transferring take home pay based on data provided
• Preparation of Salary Reports
• The appropriate distribution of the monthly salary slip expenses to the cost centers specified by the company, the
preparation of accounting records
• Tracking of annual leave and sales premiums, and maintenance of the annual leave register
• Preparation of all periodic declarations and list to be submitted to official authorities
• Preparation of the personnel's medical assignment documents and the delivery of leave, payroll, and personnel
entry-exit information to personnel
• Preparation of insurance information for new hires, calculation of all types of necessary compensations and
wages at termination of the employment contract, and delivery to the bank with the approval of human resources
management
• Preparations of necessary exit documents for personnel like employment documentation and termination
notifications
• Preparation and maintenance of individual personnel files
• Personal employee support services concerning their payroll matters
3 COMPLIANCE SERVICES
3.1 Compliances Services
Compliance and risk management are necessary either due to statutory requirements or as a requirement of global
best practice and corporate governance.
In today’s dynamic business environment, for any business organization one of the most important challenges is to
ensure compliance of various laws and considering the fact that the law has become more complex in recent years
as a result of many reforms, amendments and notifications, it is of utmost importance for every organization to
comply with various laws so as to ensure better corporate governance and meet with the requirements of vigilant
government authorities.
We have a dedicated team of HR, Advocates, Chartered Accountants, and legal professionals, which possesses
extensive experience in various compliance under various Indian Labour Laws. Our team has extensive experience
across industry and service verticals and has competency for handling various compliance review matters.
We assist you to foster good relationships with the Regulators under the various labour laws in order to achieve your
business goals and to comply with the regulatory requirements.
• Advisory services
• Liaison and interaction with regulators
• Submission of applications to regulators
• Statutory reporting, documentation
• Board and audit committee reporting
• Compliance outsourcing, Planning, data management and audits
• Compliance documentation

• Compliance policies, procedures
• Compliance monitoring and review
We assist the company in complying with the following labour laws:
! The Provident Fund and Misc. Provisions Act, 1952
! The Employees' State Insurance Act, 1948
! The Shops and Commercial Est. Act, 1961
! The Contract Labour (Regulation & Abolition) Act, 1970
! The Minimum Wages Act, 1948
! The Payment of Bonus Act, 1965
! The Payment of Gratuity Act 1972.
! The Payment of Wages Act, 1936
! The Maternity Benefit Act, 1961
! The Equal Remuneration Act,1976 and Rules
! The Workmen’s Compensation Act, 1923 and Rules
! National and Festival Holidays Act and Rules
! Labour Welfare Fund Act
4 EXPATRIATE SERVICES
4.1 Expatriation Services
In recent times, there is an increased attention on the expatriate population with several changes being brought in
various legislations. This has resulted in increased responsibilities and additional compliance requirements.
We offer Expatriate Services in India to a large number of expatriates working in India including senior executives and
management personnel of Medium and Large Enterprises. Our services includes tax efficient structuring of pay
packages, assistance in compliance under tax laws and representation before tax authorities. We have a team of
experts having profound knowledge of every aspect of such services. An expatriate coming to India has to comply
with various procedural formalities in India.
We render following services to our expat clients:
4.1.1 EMPLOYEE COMPLIANCE
• Arranging meetings for Entry Interviews
• Determination of residential status in India
• Interpretation of DTAA with a view to optimize tax liability in India
• Application to Tax Authorities for allotment of a Permanent Account Number (Tax Registration)
• Arranging meetings for Exit Interviews
• Assistance in Application to Tax Authorities for allotment of a Tax Deduction Account Number (Employer
withholding Tax Registration)
• Income Tax Clearance formalities prior to leaving (ITCC) (Non domicile)
• Services for disclosures of foreign assets of Expatriates depending upon their Residential Status
• Various compliances in regard to repatriation of funds/investments/property, etc

4.1.2 EMPLOYER COMPLIANCE
• Assistance in Tax Withholding Computations or Tax Equalization Computations
• Revision in tax computation/increment/changes in remuneration structure
• Form 24Q - 4 returns during the year (This is the statutory form for the quarterly returns of taxes deducted at
source by the employer on salary payments)
• Certificate in Form 16 and Form 12 BA (This is a statutory certificate issued to the employee certifying the taxes
deducted at source and benefits respectively)
• Preparation of tax challan forms for deposit of taxes into government account (as may be applicable)
• Return Preparation and filing
• Amended of Tax return
• Compliances of Wealth-tax Act, etc
• Advising suitable tax saving investments
• Representation before tax authorities, in case required
4.1.3 PF Services in relation to IWS
Foreign nationals i.e. International Workers (IW’s) working in establishments in India to which Employees’ Provident
Fund (PF) regulations apply are required to contribute to the PF except those who have been specifically exempted
under the regulations.
Assignees from countries with whom India has signed SSA’s; contributing towards the social security of the home
country and holding Certificate of Coverage (COC) from the home country are not required to contribute towards the
Indian social security. The COC also needs to be filed with the PF authorities.
Our services includes
• Employment contract drafting/review
• Secondment agreements
• Determination of salary on which PF/Pension is to be remitted
• Providing monthly computation of PF/Pension remittance
• Analyzing the cost impact on the employer / assignee
• Advise on salary structure to optimize on PF contributions
• Preparation of service rules in accordance with central / state laws.
5 PX HRMS SOFTWARE AS A SERVICE (SaaS)
PX HRMS is a web –based integrated solution for Employees, Human Resource, and Payroll Department that helps
you to attain all the listed goals and extract value. PX HRMS offers you a module based solution that targets each
stage of employee lifecycle from recruitment to separation. With exceptional agility, this robust HR suite increases the
transparency amongst the employees, thus empowering them in their day-to-day functioning. Some of the modules
are as follows:
! Database Management
• Company Master

• Attendance/Leave Policy
• Query Report Builder
• Company Policy Management
! Employee Self Service
• Employee portal access through Unique Login Id and Password
• Customizable dashboard /Reports on Employee portal
• Investment declaration and approval online.
o Access to details such as pay slips, tax deductions, leaves management,
reimbursements, PF ledgers, Form 16 and many more.
• Tax Calculator available for Employee
! Recruitment Management
• Manages the resume databank.
• .Assigns roles – Hiring Manager/Recruitment Manager/Recruiter
• Maps resumes to vacancies/ Schedule Interviews.
• Records interview feedback/track Status of recruitment.
• Generates offer letter online
• Intimation of joining new employees to various departments.
• Recruitment Dashboard
• Candidate/ Consultant Portal
! Confirmations
• Confirmation Status
• Confirmation Release
• Confirmation Letter
• Probation Letter Manages the resume databank.
! Leave and Attendance Management
• Records Daily attendance/ upload attendance/ directly connectable to Biometrics
• Manages shifts/overtime/Automate Calculation for Night and Overtime allowance
• Adjustment and Correction workflow
• Leave application and approval work flow with escalation matrix
• Rostering and scheduling
• Different holidays list for different locations
• SMS for later coming or early going
• Work on holidays or compensation thereof

! Training Management
• Designs and uploads the training calendar/prepare participants list/ Recommends
Team members.
• Send training request/ Approve training requests.
• Displays Training attendance/ Creates feedback Questionnaire/illustrates
Graphical Feedback results.
! Payroll Management
• Salary Fixation
• Assign Multiple Salary Structure to Multiple employee type/
Location/Department etc.
• Salary Calculation according to Attendance/ Salary Arrears adjustment
• Manages loans/ Increments/ Bonus
• Managing Lock/Unlock/hold/ Release Salary
• Totally Customizable Addition/Deduction Rules to encompass
• Create your own register, JV, CTC report
• Manage Expense and reimbursements of salary
• All Statutory Challans and reports viz. PF,ESI,PT,TDS and LWF as per Govt.
norms Salary calculated as per half days, weekly off, Paid Holidays, Overtime
Rate and PF & ESI Rate
• Loan Approval
• Complete Reimbursement workflow – online claim, approval and disbursement
! Asset Management
• Creates and Updates Asset Details
• Tracks all assets by Asset Type, Locations, department etc.
• Issue asset to User or Group/Transfer Assets/Return Assets.
! Performance Management
• Defines/Assigns KRAs/ KPIs.
• Creates Custom Performance Reviews.
• 360 Degree Appraisal – Evaluation through appraiser, colleague and appraise.
• Shows Performance feedback/ documentation.
• Appraisal Letter
! Mediclaim Management
• Mediclaim Coverage
• Mediclaim Report
• Mediclaim Guidelines

• Network Hospital List
! Separation>
• Exit Interview
• Exit Clearance
• Separation
• F & F Settlement
• Experience Letter
• Request Status
! Helpdesk
• Facility to raise tickets by various departments.
• Tickets category Creation for multiple department/ticket number generation on
submissions.
• Checks ticket status/ Searches ticket on various criteria.
• Remark or Comment on the ticket submitted.
• Auto Escalation of ticket over Turnaround time (TAT)
! Policies & Forms
• Policies
• Forms
• Guidelines
! Surveys
• Setup
• Work Flow
• Parameters
• Communication
• Feedback
• Score Card
• Status Report
• Other Reports
OTHER SOFTWARE MODULES
! Employee Travel and expense management
! Cab request, aggregation and optimization
! Indenting and qutotation approval workflow

! Gate pass approval – for any asset going out of premises
! Document management system and workflow (includes accounts payable workflow)
! Company intra Blog
6 STAFFING SOLUTIONS
Sansun provides corporate clients a one stop solution for all their staffing and HR requirements; offering a gamut of
services. Over the last decade, we have emerged as a preferred service partner to a majority of leading Indian and
multi-national companies.
Our three legged service offering has been designed keeping in mind three most critical needs in today’s context;
needs both of Corporate India as well as India as a whole
Hiring: Temp Staffing as well as on rolls hiring; non technical as well as technical hiring.
Hygiene: Managing Payroll, Compliances and HR Administration for temp employees; Payroll Process Outsourcing;
and comprehensive Regulatory and Labour Law support services
Productivity: A well-crafted platform for Assessments, Training and certification to ensure a productive workforce.
With our corporate office in Delhi and other full-fledged office in Bangalore, Sansun has a national footprint with
10,000 deputed employees across more than 80 locations.

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