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Content Matters More Than You Think
Create It, Sustain It
by Barb Sawyers
Constant Contact seminar
March 26, 2014
Before
Jakob Nielsen
“Newsletters must be seen as
a long-term investment: they
work their magic over time.”
Bill Gates
“Content Is King”
Content Is King
People “must be rewarded with
deep and extremely up-to-date
information.”
Content Is King
“The broad opportunities …involve supplying
information or entertainment. No company
is too small to participate.”
What challenges are
you facing?
Challenges?
Challenges = Opportunities
Stand out
Extend your reach
More reading time
“When people are out and about, they often
find themselves in situations with a few
minutes to kill, and mobile content can fill
that need.”
“On the other hand, much mobile
use is characterized by even more
time pressure than desktop use.”
“deep and extremely
up-to-date
information”
Challenges + = Opportunities
Questions
1. How can I come up with kingly content ideas?
2. How can I keep the content rolling when I’m busy?
3. How can I avoid the common gaffes?
1. How can I come up with content
ideas?
Respond to customers
Repackage your expertise
Reflect your world
How can content respond
to customers?
1. How can I come up with content
ideas?
How can content respond
to customers?
Answer questions they ask you
Raise issues they need to be educated on
Build a common ground
1. How can I come up with content
ideas?
How can content reflect your world?
1. How can I come up with content
ideas?
How can content reflect your world?
Seasonal markets, trends, illnesses, styles…
Deadlines, prime time, special occasions…
Politics, world events
Sports, movies, culture
1. How can I come up with content
ideas?
1. How can I come up with content
ideas?
How can repackage your expertise?
1. How can I come up with content
ideas?
Tips
How-to
Insight
News
Create “deep and extremely
up-to-date” content through
1. How can I come up with content
ideas?
Link your expertise to your life
How can you repackage your
expertise?
Personal stories, business anecdotes that make
your point, build common ground
1. How can I come up with content
ideas?
Respond to customers
Repackage your expertise
Reflect your world
Make lists
Create a content calendar
Ignore your calendar
Keep it short and simple
Recycle
Stretch
2. How can I keep the content rolling
when I’m busy?
List your content ideas
2. How can I keep the content rolling
when I’m busy?
Create a content calendar
2. How can I keep the content rolling
when I’m busy?
Ignore your calendar
2. How can I keep the content rolling
when I’m busy?
Keep it short and simple
KISS
2. How can I keep the content rolling
when I’m busy?
Recycle content and experiences
2. How can I keep the content rolling
when I’m busy?
Stretch
2. How can I keep the content rolling
when I’m busy?
Make lists
Create a content calendar
Ignore your calendar
Keep it short and simple
Recycle
Stretch
2. How can I keep the content rolling
when I’m busy?
3. How can I avoid the common
gaffes?
Boring
Wandering
Misspelling
Ill-fitting
3. How can I avoid the common
gaffes?
Jargon
alignment
bandwidth
customer centricity
execution
human capital…
Boring
3. How can I avoid the common
gaffes?
Jargon
alignment
bandwidth
customer centricity
execution
human capital…
Boring
3. How can I avoid the common
gaffes?
Long, stuffy
Boring
More than a minute
to scan
Best regards
3. How can I avoid the common
gaffes?
Long, stuffy
Boring
More than a minute
to scan
Best regards
Wandering
Get to the point
Talk about the weather
Too busy to tighten
Ya-da-ya-da-ya-da
3. How can I avoid the common
gaffes?
Wandering
Get to the point
Talk about the weather
Too busy to tighten
Ya-da-ya-da-ya-da
3. How can I avoid the common
gaffes?
Misspelling
Mistakes that spell check
can’t catch
it’s problem
your welcome
smarter then me
Content reins as king
3. How can I avoid the common
gaffes?
Misspelling
Mistakes that spell check
can’t catch
it’s problem
your welcome
smarter then me
Content reins as king
3. How can I avoid the common
gaffes?
Ill-fitting
Preview images
Mobile unfriendly
How your newsletter
is seen
3. How can I avoid the common
gaffes?
Ill-fitting
Preview images
Mobile unfriendly
How your newsletter
is seen
3. How can I avoid the common
gaffes?
Boring
Wandering
Misspelling
Ill-fitting
3. How can I avoid the common
gaffes?
Challenges = Opportunities
Stand out
Extend your reach
More reading time
Content Is King
People “must be rewarded with
deep and extremely up-to-date
information.”
“Newsletters must be seen as
a long-term investment: they
work their magic over time.”
Newsletters are magic
When content remains king
newsletters can work magic
1. How can I come up with content
ideas?
Respond to customers
Repackage your expertise
Reflect your world
2. How can I keep the content rolling
when I’m busy?
Make lists
Create a content calendar
Ignore your calendar
Keep it simple
Recycle
Stretch
3. How can I avoid the common
gaffes?
Boring
Wandering
Misspelling
Ill-fitting
www.stickycommunication.ca

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