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Consumer Types in Vietnam
October 2022
© Euromonitor International 2022. All rights reserved.
© Euromonitor International
3
Add abstract here…
Disclaimer
Much of the information in this briefing is of a
statistical nature and, while every attempt has
been made to ensure accuracy and reliability,
Euromonitor International cannot be held
responsible for omissions or errors.
Figures in tables and analyses are calculated
from unrounded data and may not sum. Analyses
found in the briefings may not totally reflect the
companies’ opinions, reader discretion is advised.
Consumer types can be a powerful tool to
help companies better understand and appeal
to their target markets. By going beyond
typical demographic-based segmentation,
such as age or gender, and grouping
consumers based on shared traits and
preferences, companies can better develop
products and marketing campaigns that
resonate with key customers. This report
includes in-depth profiles of the five consumer
types in Vietnam.
Disclaimer
Much of the information in this briefing is of a
statistical nature and, while every attempt has
been made to ensure accuracy and reliability,
Euromonitor International cannot be held
responsible for omissions or errors.
Figures in tables and analyses are calculated
from unrounded data and may not sum. Analyses
found in the briefings may not totally reflect the
companies’ opinions, reader discretion is advised.
This report is part of a series of four highly visual reports covering the 39 markets surveyedin
the annual Voice of the Consumer: Lifestylessurvey.
Note: In the Lifestyles survey, respondents provide their age within 5-year increments (15-19, 20-24,25-
29, etc). Given these parameters, generations cited in this report series are defined as follows:
Generation Z: aged 15-24; millennials: aged 25-39; Generation X: aged 40-54; baby boomers: aged55+.
Scope
INTRODUCTION
Draws together insights from across the Lifestyles survey and
provides analysis on keytrends.
Connectssurvey insights with Euromonitor’s eight
megatrends, including case studies highlighting how
companies are responding to changing attitudes and
expectations.
Explores consumers beyond their demographic profile and
provides a different perspective on shopping habits and
path to purchase.
Reviews shifting consumer traits and values that influence
purchasing and consumption behaviours. (Visual only
report)
Lifestyles
Country
Report
Series
ConsumerLifestyles
Consumer Valuesand
Behaviour
ConsumerTypes
Megatrends
Introduction to consumer types
Contents
This report is part of an ongoing series that covers the key
characteristics and lifestyle habits of consumer types, therefore
there may be some similarities from previous years.
Consumer types can be a powerful tool to help companies better
understand and appeal to their target markets. By going beyond
typical demographic-based segmentation, such as age or gender,
and grouping consumers based on shared traits and preferences,
companies can better develop products and marketing campaigns
that resonate with key customers. This report includes in-depth
profiles of the five consumer types in Vietnam.
© Euromonitor International
6
Who are your key
consumers in a specific
market?
What is the best way to
target specific consumer
types?
How can you tailor your
services and products to
keyconsumers’values?
Which consumer needsare
driving your innovation
pipeline?
How are consumer habits
and preferenceschanging?
Where will your sales and
marketing investments
make the most impact?
© Euromonitor International
Our Voice of the Consumer: Lifestyles Survey
fielded questions in January and February
2022. In the 2022 iteration, the survey
continued to focus on changing consumer
behaviours and included new questions
focusing on changing home and work life,
sustainability as well as health and safety
concerns.Euromonitor International’s Voice
of the Consumer: Lifestyles Survey coverage
includes 39 developed and emerging
countries with country-level Consumer Types
grouped into eight global-leveltypes.
Many of the 2022 key habit and lifestyle
preferences of the eight consumer types are
consistent with the 2021 report.
Why segment consumers by type?
INTRODUCTIONTO CONSUMERTYPES
7
Numbers of respondents
339 301 210 109 48
34% 30% 21% 11% 5%
0%
5%
10%
15%
25%
20%
30%
Consumer types in Vietnam
n = 1,007; % ofrespondents
40%
35%
Undaunted Striver Impulsive Spender
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
CautiousPlanner Minimalist Seeker Secure Traditionalist
Breakdown of consumer types in Vietnam
INTRODUCTIONTO CONSUMERTYPES
© Euromonitor International
Shopping habits of consumer types in Vietnam
9
Who is the Undaunted Striver?
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
92% like to be
actively involved
in brands
91% use
technology to
improve their day-
to-day life
92% try to havea
positive impact on
the environment
through their daily
actions
89% areactively
involved in
political and social
issues
95% participate in
physical exercise
at least 1-2 timesa
week
89% order food
for home delivery
at least 1-2 timesa
week
93% reheat or
prepare a ready
meal at least1-2
times a week
87% take health
supplements/
vitamins at least1-
2 times a week
Trendy consumers willing to spend money in order to maintain their
status both online and offline. Highly prioritise experiences and leisure
activities as well as name-brand and luxuryproducts.
34% of
Vietnamese
consumers
are
Undaunted
Strivers
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
10
Undaunted Striver: Demographic profile
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Trendy consumers willing to spend money in order to maintain their status both online
and offline. Highly prioritise experiences and leisure activities as well as name-brand and
luxury products.
58%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
female, comparedto
50%,Vietnam’s
average
USD39,808
average income, 19%higher
than Vietnam’saverage
81%
live in large cities
(>500kinhabitants)
6%
self-employed or
contract/flexible work,
compared to 6% in
Vietnam
40-44y
average age, compared
to 35-39 inVietnam
69%
have a full-time job,
compared to 56%in
Vietnam
66%
have children under
18, compared to53%
in Vietnam
73%
have higher education,
compared to 69%,
Vietnam’s average
11
1
1
11
0% 10% 20% 30% 40% 50%
Share my opinion
on social/political
issues on media
Buy products and
services from
purpose-driven
brands/companies
Make my
purchasing
decisions based on
brands/companies'
social and…
Donate to non-
profits and
charitiessupporting
causes aligned with
my values
Topenvironmental,political and social activities: % of UndauntedStriver
n = 313; % of respondents
0%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
25% 50% 75% 100%
I give back to those in need
I only buy from companies and brands
that I trust completely
I find I am looking for ways to simplify
my life
I am actively involved in political and
social issues
I prefer branded goods to non-
branded alternatives
I want to engage with brands to
influence product innovation
I like to be actively engaged with
brands
I extensively research the products
and services I consume
I like to try new products and services
It is important to me thatother
people think I am doing well
I like to be distinct from others
Shoppingmotivationand preferredattributes:%of UndauntedStriver
n = 339; % of respondents
Undaunted Striver: Values and influences
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
12
1
2
12
0% 10% 20% 30% 40%
Ease and availability of delivery
To avoid interacting withother
shoppers in physical stores
Expedited shipping such as
same-day delivery
Free shipping
Ability to order at any time,
from anywhere
Top online shopping motivations: % of UndauntedStriver
n = 339; % of respondents
0% 10% 20%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
30% 40%
Stores are more trustworthy
Convenient location/access
Ability to use a loyalty rewards
app or programme
Better warranty/easier to return
if defective
See or try before buying
Top in-store shopping motivations: % of UndauntedStriver
n = 339; % of respondents
Undaunted Striver: In-store and online shopping motivations
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
13
Undaunted Strivers enjoy their lives and do not worry too much about planning for the
future. Instead, they are highly likely to prefer spending money rather than saving it and
regularly make impulsive purchases. They invest in and prioritise their status and image,
placing a great deal of importance on what others think as well as staying up-to-date with
the latest trends and styles.
Compared to the other Consumer Types, Undaunted Strivers are more carefree in their
spending habits. These consumers enjoy trying new products and experimenting with
different brands, as well as actively seeking premium and well-known items, even if they
need to pay more.
The image-conscious nature and continuous interest in changing trends can facilitate
companies in influencing this consumer type. Though they are highly likely to be influenced
across all marketing channels, they have a growing interest in digital, social media and
celebrity endorsements. These platforms often showcase a lifestyle that Undaunted Strivers
are looking to replicate. They are also likely to take into account personal tastes and
preferences, such as whom they follow on social media, making it more likely that
campaigns will resonate.
This consumer type is also highly likely to prioritise both experiences and materialistic
possessions, often seeking tailored cultural and consumer-centric experiences.
Best ways to target the Undaunted Striver
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Best Ways to Target
• Tailored and personalised shopping
experiences coupled with high brand
engagement
• Clear promotion of the latest trends,
especially through social media
platforms or celebrityendorsements
• Availability of online and offline
shopping platforms, creating a
seamless omnichannel shopping
experience
• Easy-to-understand and clear labelling
with emphasis on green, sustainability
and eco-conscious features
© Euromonitor International
14
Who is the Impulsive Spender?
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
68% like to be
actively involved
in brands
91% use
technology to
improve their day-
to-day life
86% try to havea
positive impact on
the environment
through their daily
actions
44% areactively
involved in
political and social
issues
92% participate in
physical exercise
at least 1-2 timesa
week
67% order food
for home delivery
at least 1-2 timesa
week
79% reheat or
prepare a ready
meal at least1-2
times a week
80% take health
supplements/
vitamins at least1-
2 times a week
Discount and bargain-orientated consumers looking to keep up with the
latest trends. Often seeking personalised and engaging experiences from
holidays to shopping services.
30% of
Vietnamese
consumers
are Impulsive
Spenders
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
15
Impulsive Spender: Demographic profile
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Discount and bargain-orientated consumers looking to keep up with the latest trends.
Often seeking personalised and engaging experiences from holidays to shopping services.
50%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
female, comparedto
50%,Vietnam’s
average
USD23,837
average income, 35% lower
than Vietnam’saverage
73%
live in large cities
(>500kinhabitants)
6%
self-employed or
contract/flexible work,
compared to 6% in
Vietnam
35-39y
average age, compared
to 35-39 inVietnam
65%
have a full-time job,
compared to 56%in
Vietnam
61%
have children under
18, compared to53%
in Vietnam
72%
have higher education,
compared to 69%,
Vietnam’s average
16
1
6
16
0% 20% 40% 60% 80%
Share my opinion
on social/political
issues on media
Reduce my energy
consumption/use
more energy
efficient products
Reduce foodwaste
Reduce plasticsuse
Topenvironmental,political and social activities: % of Impulsive Spender
n = 260; % of respondents
0%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
25% 50% 75% 100%
I only buy from companies and brands
that I trust completely
I prefer branded goods to non-
branded alternatives
I prefer living in the real world to
virtual online experiences
I want to engage with brands to
influence product innovation
I like to be actively engaged with
brands
I like to be distinct from others
I am looking for personalised and
tailored shopping experiences
I give back to those in need
I find I am looking for ways to simplify
my life
I like to try new products and services
I extensively research the products
and services I consume
Shoppingmotivationand preferredattributes:% of ImpulsiveSpender
n = 301; % of respondents
Impulsive Spender: Values and influences
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
17
1
7
17
0% 20% 40% 60%
Product information,
comparison, and reviews at my
fingertips
Best price
Ability to order at anytime,
from anywhere
Free shipping
Variety of brands
Top online shopping motivations: % of Impulsive Spender
n = 301; % of respondents
0% 20%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
40% 60%
To avoid paying forshipping
Convenient location / access
Stores are more trustworthy
Better warranty / easier to return
if defective
See or try before buying
Top in-store shopping motivations: % of Impulsive Spender
n = 301; % of respondents
Impulsive Spender: In-store and online shopping motivations
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
18
Impulsive Spenders are interested in the latest trends and try to keep up with them through
social media activities and brand engagement. However, they are much more likely to value
experiences than material possessions.
Impulsive Spenders enjoy shopping and are willing to browse in stores – both online and
offline – even when they are not planning on making any purchases. However, their
shopping experience needs to be tailored to their needs and individual traits. Thoughthey
are cautious in sharing personal information online, these consumers are willing to make
concessions if this enables them to access and experience products and services that fit
their needs and values.
When making purchases, Impulsive Spenders are driven by low prices, value for money and
quality, often making impulse purchases if they believe that they have found abargain.
Coupled with their likelihood to try new products, they are open to purchasing private label
products alongside well-known brands and luxury items if they are within their budget and
have features that align with their personal traits andvalues.
Consumers in this category seek convenience in their lives and are often willing to pay to
achieve this. Their lifestyle is a seamless blend of online platforms and services alongside
real-life activities. Brands and companies offering a shopping experience that is cross-
channel and tailored to consumer needs are highly likely to resonate with theseconsumers.
Best ways to target the Impulsive Spender
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Best Ways to Target
• Convenient and easy-to-useshopping
services to facilitate quick purchases
• Tailored and personalised shopping
experiences
• Clear promotion of prices and
discounts, specifically highlighting
value for money and bargains
• Availability of online and offline
shopping platforms, creating a
seamless omnichannel shopping
experience
© Euromonitor International
19
Who is the Cautious Planner?
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
45% like to be
actively involved
in brands
41% use
technology to
improve their day-
to-day life
50% try to havea
positive impact on
the environment
through their daily
actions
36% areactively
involved in
political and social
issues
70% participate in
physical exercise
at least 1-2 timesa
week
62% order food
for home delivery
at least 1-2 timesa
week
64% reheat or
prepare a ready
meal at least1-2
times a week
49% take health
supplements/
vitamins at least1-
2 times a week
Consumers who are careful with their money and rarely make impulsive
purchases. Most likely to purchase tried and tested products and unlikely
to be swayed by latest trends.
21% of
Vietnamese
consumers
are Cautious
Planners
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
20
Cautious Planner: Demographic profile
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Consumers who are careful with their money and rarely make impulsive purchases. Most
likely to purchase tried and tested products and unlikely to be swayed by latest trends.
50%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
female, comparedto
50%,Vietnam’s
average
USD39,690
average income, 19%higher
than Vietnam’saverage
53%
live in large cities
(>500kinhabitants)
10%
self-employed or
contract/flexible work,
compared to 6% in
Vietnam
40-44y
average age, compared
to 35-39 inVietnam
38%
have a full-time job,
compared to 56%in
Vietnam
32%
have children under
18, compared to53%
in Vietnam
49%
have higher education,
compared to 69%,
Vietnam’s average
21
2
1
21
0% 10% 20% 30% 40%
Donate to non-
profits and
charitiessupporting
causes aligned with
my values
Make my
purchasing
decisions based on
brands/companies'
social and…
Reduce plasticsuse
Recycleitems
Topenvironmental,political and social activities: % of Cautious Planner
n = 105; % of respondents
0%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
20% 40% 60%
I like to try new products and services
I find I am looking for ways to simplify
my life
I extensively research the products
and services I consume
I prefer to spend my money on
experiences, rather than things
I prefer living in the real world to
virtual online experiences
I like to be actively engaged with
brands
I want products and services that are
uniquely tailored to me
I like to be distinct from others
I am willing to spend money tosave
time
I prefer branded goods to non-
branded alternatives
I only buy from companies and brands
that I trust completely
Shoppingmotivationand preferredattributes:% of CautiousPlanner
n = 210; % of respondents
Cautious Planner: Values and influences
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
22
2
2
22
0% 5% 10% 15% 20% 25%
Variety of brands
Ability to order at anytime,
from anywhere
Desired model/version of the
product was not available in
store
Product information,
comparison, and reviews at my
fingertips
Better warranty / easierto
return if defective
Top online shopping motivations: % of CautiousPlanner
n = 210; % of respondents
0% 10%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
20% 30%
Innovative in-store shopping
experience
Stores are more trustworthy
See or try before buying
Better warranty / easier to return
if defective
To avoid paying forshipping
Top in-store shopping motivations: % of CautiousPlanner
n = 210; % of respondents
Cautious Planner: In-store and online shopping motivations
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
23
Cautious Planners have often decided what they are going to buy before making a purchase
and are unlikely to deviate from their shopping lists to make impulse purchases of non-
essential items. They are highly likely to conduct in-depth research online and in-store
before making purchases to ensure that they are fully aware of both features and value for
money offers, often taking the time to closely look at labels and additional reviews before
making their purchasingdecision.
Cautious Planners are unlikely to be swayed by the latest trends or feel the need to keep up
with new product developments. Though they place importance on quality and well-trusted
brands, saving money is extremely important to these consumers and they are willing to
deviate from their usual purchases if an alternative product is better value formoney.
Cautious Planners not only plan their purchases in advance but are highly likely tobe
future-focused. They often seek ways to save money for better financial futures.
Best ways to target the Cautious Planner
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Best Ways to Target
• Easy-to-understand and clear labelling
of price and features to facilitate
purchase decision-making during the
research phase of the path topurchase
• Competitively-priced products
• Clearly outlined independentreviews
and testimonials
• Rewards or loyalty programmes and
discounts on regularly purchased
brands and products
• Convenient services to facilitate quick
purchases alongside a memorableand
unique shopping experience
© Euromonitor International
24
Who is the Minimalist Seeker?
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
25% like to be
actively involved
in brands
83% use
technology to
improve their day-
to-day life
78% try to havea
positive impact on
the environment
through their daily
actions
13% areactively
involved in
political and social
issues
76% participate in
physical exercise
at least 1-2 timesa
week
17% order food
for home delivery
at least 1-2 timesa
week
36% reheat or
prepare a ready
meal at least1-2
times a week
38% take health
supplements/
vitamins at least1-
2 times a week
Consumers who do not place much importance on their image and strive
to live within a modest lifestyle. Value saving money and are unlikely to
buy luxury and non-essentialproducts.
11% of
Vietnamese
consumers
are
Minimalist
Seekers
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
25
Minimalist Seeker: Demographic profile
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Consumers who do not place much importance on their image and strive to live within a
modest lifestyle. Value saving money and are unlikely to buy luxury and non-essential
products.
39%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
female, comparedto
50%,Vietnam’s
average
USD16,697
average income, 92% lower
than Vietnam’saverage
65%
live in large cities
(>500kinhabitants)
5%
self-employed or
contract/flexible work,
compared to 6% in
Vietnam
35-39y
average age, compared
to 35-39 inVietnam
39%
have a full-time job,
compared to 56%in
Vietnam
48%
have children under
18, compared to53%
in Vietnam
54%
have higher education,
compared to 69%,
Vietnam’s average
26
2
6
26
0% 20% 40% 60% 80%
Attend community
meetings
Reduce foodwaste
Recycleitems
Reduce plasticsuse
Topenvironmental,political and social activities: % of MinimalistSeeker
n = 85; % of respondents
0%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
25% 50% 75% 100%
I like to be distinct from others
I like to find bargains
I like to try new products and services
I find I am looking for ways to simplify
my life
I give back to those in need
I prefer living in the real world to
virtual online experiences
I try to lead a minimalist lifestyleand
do not buy new itemsunless…
I only buy from companies and brands
that I trust completely
I extensively research the products
and services I consume
I prefer branded goods to non-
branded alternatives
I would rather buy fewer, but higher
quality things
Shoppingmotivationand preferredattributes:% ofMinimalist Seeker
n = 109; % of respondents
Minimalist Seeker: Values and influences
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
27
2
7
27
0% 10% 20% 30% 40% 50%
Variety of brands
Product information,
comparison, and reviews at my
fingertips
Free shipping
Bestprice
Ability to order at any time,
from anywhere
Top online shopping motivations: % of Minimalist Seeker
n = 108; % of respondents
0% 20%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
40% 60%
Stores are more trustworthy
Convenient location / access
Better warranty / easier to return
if defective
Immediate purchase
See or try before buying
Top in-store shopping motivations: % of Minimalist Seeker
n = 109; % of respondents
Minimalist Seeker: In-store and online shopping motivations
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
28
The Minimalist Seeker is focused on living a simple lifestyle and places a lot of importance
on sustainability and community issues. They rarely buy non-essential products and are
unlikely to make impulsive shopping decisions, often taking their time to research products
and services before making a purchase. They are open to trying new products and do not
have high loyalty to specific brands and products; therefore, they will switch their shopping
habits.
Minimalist Seekers look for quality and are willing to pay more for this if it means that their
purchases will have longevity. The focus on longevity and waste reduction means that they
are inclined to fix items rather than buying a replacement and to purchase second-hand
items.
Their interest in high quality and longevity is not solely limited to their shopping habits. This
consumer type values time, often looking for convenient and quick services to allow them
to live a well-balanced lifestyle. They put a lot of emphasis on activities, such as regular
exercise, cooking and baking from scratch, spending time on themselves and with
immediate family or close friends.
Minimalist Seekers are unlikely to invest in their personal image and status or follow the
latest trends. Therefore, they are a great target audience for new product innovations, new
brandsand private label companiesif they are in line with the Minimalist Seeker’svalues.
Best ways to target the Minimalist Seeker
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Best Ways to Target
• Clear packaging and labelling
information in-store and online with
specific emphasis on eco-conscious,
sustainable, locally-sourced and high-
quality ingredients and/ormaterials
• Easy-to-use comparison platforms to
facilitate the shopping decision-making
process and research phase of the path
to purchase
• Promotion of products with waste
reduction features, such as recyclable
materials or second-hand purchases
© Euromonitor International
29
Who is the Secure Traditionalist?
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
21% like to be
actively involved
in brands
38% use
technology to
improve their day-
to-day life
35% try to havea
positive impact on
the environment
through their daily
actions
17% areactively
involved in
political and social
issues
38% participate in
physical exercise
at least 1-2 timesa
week
27% order food
for home delivery
at least 1-2 timesa
week
27% reheat or
prepare a ready
meal at least1-2
times a week
19% take health
supplements/
vitamins at least1-
2 times a week
Consumers who actively avoid shopping. Easily swayed by price and are
likely to purchase the cheapest alternative.
5% of
Vietnamese
consumers
are Secure
Traditionalists
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
30
Secure Traditionalist: Demographic profile
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Consumers who actively avoid shopping. Easily swayed by price and are likely to purchase
the cheapest alternative.
29%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
female, comparedto
50%,Vietnam’s
average
USD32,083
average income, the same as
Vietnam’s average
35%
live in large cities
(>500kinhabitants)
6%
self-employed or
contract/flexible work,
compared to 6% in
Vietnam
40-44y
average age, compared
to 35-39 inVietnam
27%
have a full-time job,
compared to 56%in
Vietnam
15%
have children under
18, compared to53%
in Vietnam
19%
have higher education,
compared to 69%,
Vietnam’s average
31
3
1
31
0% 10% 20% 30% 40%
Recycleitems
Reduce foodwaste
Reduce plasticsuse
Use sustainable
packaging
(refillable,
recyclable,
biodegradableor…
Topenvironmental,political and social activities: % of Secure Traditionalist
n = 17; % of respondents
0%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
20% 40% 60%
You can tell a lot about a person from
the car they drive
I am willing to spend money tosave
time
I like to try new products and services
I would rather buy fewer, but higher
quality things
I prefer branded goods to non-
branded alternatives
I like to be distinct from others
I give back to those in need
I prefer living in the real world to
virtual online experiences
I find I am looking for ways to simplify
my life
I extensively research the products
and services I consume
I only buy from companies and brands
that I trust completely
Shoppingmotivationand preferredattributes:% of SecureTraditionalist
n = 48; % of respondents
Secure Traditionalist: Values and influences
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
32
3
2
32
0% 5% 10% 15% 20% 25%
Bestprice
Ease and availability of delivery
Product information,
comparison, and reviews at my
fingertips
Variety of brands
Ability to order at any time,
from anywhere
Top online shopping motivations: % of Secure Traditionalist
n = 48; % of respondents
0% 5% 10% 15%
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
20% 25%
Convenient location / access
Stores are more trustworthy
See or try before buying
Better warranty / easier to return
if defective
Innovative in-store shopping
experience
Top in-store shopping motivations: % of Secure Traditionalist
n = 48; % of respondents
Secure Traditionalist: In-store and online shopping motivations
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
33
Secure Traditionalists are very set in their ways. They are unlikely to place importance on
their image and rarely follow the latest trends. This consumer type can be difficult to
influence since they rarely make impulse buys or try new products and usually stick to
purchasing their essentialitems.
They are frugal in their shopping habits, frequently focusing on low prices and placing high
importance on saving money. Discounts and sale offers can sometimes influence their
purchasing habits, causing them to choose the cheapestalternative.
Secure Traditionalists do not enjoy the shopping experience, so the more convenient and
efficient retailers and brands make the purchasing process, the more likely consumers in
this category are to make repeat purchases. Though they have become more comfortable in
using technology in recent years, Secure Traditionalists still value in-store shopping services
and are more likely to do their research and make purchases in-store rather thanonline.
In previous years, the Secure Traditionalist has steadily been increasing their use of
technology and internet platforms; however, COVID-19 has accelerated the use of
technology. This opens a new opportunity and channel for businesses to target this
consumer.
Best ways to target the Secure Traditionalist
SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
Best Ways to Target
• Provide in-store and offline services to
alleviate any anxieties when using
technology
• Clearly mark promotional items, low
prices and discounts, especially on
usual and essential purchases
• Create a convenient and easy shopping
experience to minimise time spent
shopping
© Euromonitor International
Demographic breakdown
35
0%
20%
40%
60%
80%
100%
30-44 45-59 60+
Male
15-29
Female
45-59 60+
Secure Traditionalist
0%
20%
40%
60%
80%
15-29 30-44 45-59 60+
45-59 60+
Minimalist Seeker
0%
20%
40%
60%
80%
100%
15-29 30-44 45-59 60+
CautiousPlanner
70%
60%
50%
40%
30%
20%
10%
0%
15-29 30-44
Impulsive Spender
70%
60%
50%
40%
30%
20%
10%
0%
© Euromonitor International
15-29 30-44
UndauntedStriver
Age and gender
DEMOGRAPHICBREAKDOWN
36
City size and parental status
DEMOGRAPHICBREAKDOWN
81% 10% 6%
73% 10% 8% 8%
65% 6% 7% 21%
53% 12% 18% 16%
35% 10% 19% 35%
0% 20% 40% 60%
Large city (500,000+ inhabitants)
City (100,000-500,000 inhabitants)
Suburb or large town (25,000-100,000 inhabitants)
Small town or village (<25,000 inhabitants)
80% 100%
Undaunted Striver
Impulsive Spender
Minimalist Seeker
CautiousPlanner
SecureTraditionalist
Size of city
n = 1,007; % ofrespondents
66%
© Euromonitor International
61%
48%
32%
15%
0%
10%
20%
30%
40%
50%
60%
70%
Undaunted
Striver
Impulsive
Spender
Minimalist
Seeker
Cautious
Planner
Secure
Traditionalist
Parents with children under 18 inhousehold
n = 1,007
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
37
10% 54% 16% 14% 6%
7% 49% 31% 7% 3% 4%
6% 19% 48% 15% 4% 8%
5% 72% 14% 7%
3% 73% 20% 3%
30% 100%
Minimalist Seeker
CautiousPlanner
Secure Traditionalist
Impulsive Spender
Undaunted Striver
0% 10% 20%
Graduate and post-graduate studies University graduate
40% 50%
Vocational school graduate
60% 70%
Secondary school graduate
80% 90%
Primary school graduate Other
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
Highest educationlevel
n = 1,007; % ofrespondents
Education
DEMOGRAPHICBREAKDOWN
38
Employment (1)
DEMOGRAPHICBREAKDOWN
Employment status
n = 1,007; % ofrespondents
Paid work: full-time for at least 35
hours per week
Paid work: part-time for less than
35 hours per week
Self-employed
Flexible/contractwork
Looking after the home
Completely retired fromwork
0% 10% 20% 30% 40% 50% 60% 70% 80%
Undaunted Striver Impulsive Spender Minimalist Seeker CautiousPlanner Secure Traditionalist
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
© Euromonitor International
39
Employment (2)
DEMOGRAPHICBREAKDOWN
Employment status
n = 1,007; % ofrespondents
In full-timeeducation
In part-timeeducation
Intern
Voluntary unpaid worker
Not workingtemporarily
Not working semi-permanently or
permanently
Unemployed
0% 5% 10% 15% 20% 25% 30%
Undaunted Striver Impulsive Spender
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
Minimalist Seeker CautiousPlanner Secure Traditionalist
© Euromonitor International
40
Income
DEMOGRAPHICBREAKDOWN
Average annual household income by consumer types (USD)
Impulsive Spender Undaunted Striver Minimalist Seeker Cautious Planner Secure Traditionalist
23,837 39,808 16,697 39,690 32,083
Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
Income by consumertypes
n = 1,007; % ofrespondents
25%
20%
15%
10%
5%
0%
USD0 - USD20,001- USD40,001- USD60,001- USD80,001- USD100,001 - USD150,001+
USD20,000 USD40,000 USD60,000 USD80,000 USD100,000 USD150,000
Impulsive Spender Undaunted Striver Minimalist Seeker CautiousPlanner Secure Traditionalist
© Euromonitor International
Research overview
42
Voice of the Consumer: Lifestyles Survey
RESEARCHOVERVIEW
Focus and Design
▪ The Voice of the Consumer: Lifestyles Survey covers a variety of topics
within consumer life, including Eating and Drinking, Healthy and Ethical
Living, House and Home, Leisure and Recreation, Path to Purchase, Personal
Traits and Values, Shopping, Spending and Saving, as well as Technology.
▪ Survey, design, execution and analysis were developed collaboratively
across teams within Euromonitor International, in conjunction with external
sample partners.
Fielding
▪ A diverse set of online panellists in 39 countries were invited to participate
between January and February2022.
▪ Panellists were pre-screened to ensure that the sample matched each
country’s population according to nested quotas for age (from 15 to 74
years) and gender.
Data Cleaning
▪ Only unique, complete responses to the Voice of the Consumer: Lifestyles
Survey questionnaire were used in analysis. Data cleaning included
removing duplicate IP addresses, illogical responses and responses with fast
completion times.
Africa: Morocco, Nigeria, South Africa
Asia: China, Hong Kong, China, India,Indonesia,
Japan, Malaysia, Philippines, Singapore, South
Korea, Taiwan, Thailand, Vietnam
Australasia: Australia, New Zealand
Eastern Europe:Poland
Middle East: Egypt, Saudi Arabia, United Arab
Emirates
Latin America: Argentina, Brazil, Chile, Colombia,
Mexico, Peru
North America: Canada, US
Western Europe: Belgium, Denmark, France,
Germany, Italy, Netherlands, Spain, Sweden,
Turkey, UK
Geographic
Coverage
© Euromonitor International
43
Euromonitor International’s ConsumerTypesseries
RESEARCHOVERVIEW
While many companies identify
market segments using demographics
alone, few would agree that
consumers are neatly defined by age,
gender or income. Toovercome this
issue, Euromonitor International goes
beyond standard demographics and
has created an ongoing series of
distinct, personality and habit-driven
Consumer Types at both global and
country levels.
2011 Consumer Types
Four global Consumer
Types
2013 Consumer Types
45 country-level
Consumer Types,
grouped into seven
global-level categories
2016 Consumer Types
100 country-level
Consumer Types,
grouped into eight
global-level categories
2017 Consumer Types
100 country-level
Consumer Types,
grouped into eight
global-level categories
2015 Shopper Types
24 country-level
Shopper Types,
grouped into five
global-level categories
2019 Consumer Types
200 country-level
Consumer Types,
grouped into 10
global-level categories
2020 Consumer Types
200 country-level
Consumer Types,
grouped into 11
global-level categories
2022 Consumer Types
194 country-level
Consumer Types,
grouped into eight
global-level categories
2021 Consumer Types
204 country-level
Consumer Types,
grouped into 10
global-level categories
© Euromonitor International
44
How do we create our Consumer Types?
RESEARCHOVERVIEW
After extensive work with the Voice of the Consumer: Lifestyles Survey dataset, Euromonitor International identified a subset of
questions which encapsulated and differentiated a wide range of consumer attitudes and behaviours within each of the 39 countries
surveyed.
Questions spanned the major themes of the Lifestyles Survey, and the behavioural and attitudinal personality questions formed the core
of the Consumer Type clusters. Demographic traits were not used in the analysis; any prevalence of consumers from a particular
demographicwithin one cluster is dueto respondents’other sharedcharacteristics.
Questions with a high correlation to one another were then condensed so that only one version was included in the analysis, to prevent
over- and under-statement of results. Drawing on the key subset of questions, cluster models were fitted to the data.
© Euromonitor International
For Further Insight please contact
CONSUMER TYPES INVIETNAM
Lisa Holmes
Practice Head – Consumer Insights
Lisa.holmes@euromonitor.com
• https://www.linkedin.com/in/lisaottumholmes/
• https://twitter.com/EMI_LisaHolmes
© Euromonitor International
46
Tailor these insights to your business
Passport Plus connects you directly to our experts. Through tailored presentations,
expert consultations, and workshops, we help you quickly develop expertise,
pressure test ideas, or inspire new thinking to help shape your future strategy.
Watch this video to learn more and then reach out to your Euromonitor contact to explore more
how you can engage with our teams on this topic.
CONSUMER TYPES INVIETNAM
© Euromonitor International
47
Experience More
CONSUMER TYPES INVIETNAM
© Euromonitor International
This research from Euromonitor International is part of a global strategic intelligence system that offers a complete picture of the commercial
environment. Also available from EuromonitorInternational:
Industry
Industry reports are updated annually and provide internationallycomparable statistics on a wide range of consumer goods, services
and industrialmarkets.
Country
Internationally cross-comparable data covers more than 210 national markets, with continuous updates providing in-depth strategic
analysis of the competitive landscape and current markettrends
Company
Strategicanalysis of the world’s largestcompanies and their activities derived from a globalcountry by countryresearch program.
Economic
The world's most comprehensive market research and in-depth data and analysis on national economic performance and market sizes.
Consumer
The world's mostcomprehensive market research and in-depth data and analysis on consumer market behaviour.
© E
©
u
r
E
ou
m
r
oom
ni
ot
on
irt
oI
n
rt
I
e
n
rt
n
e
art
n
ioa
nt
i
a
ol
n
a
l
48
Euromonitor International network and coverage
16 OFFICES
Tofind out more about Euromonitor
International's complete rangeof
businessintelligence on industries,
countries and consumers, pleasevisit
www.euromonitor.com or contact your
local Euromonitor Internationaloffice:
Bangalore+91 80 49040500
CapeTown +27 21 5243000
Chicago+1(312) 9221115
Dubai +971 4 3724363
Dusseldorf+49 (0)211 8909440
Hong Kong+852 37963604
London+44 (0)207 2518024
Mexico City +52 55 99903120
Santiago +56 2 29157200
SãoPaulo +55 11 2970 2150
Seoul82 (2) 6138436
Shanghai+86 21 603 21088
Singapore+65 64290590
Sydney+61 2 95819200
Tokyo +81 3 34362100
Vilnius +370 5 2431577
100 COUNTRIES
in-depth analysison
consumergoodsand
services industries
210 COUNTRIES
AND TERRITORIES
demographic, macro- and socio-economic
data on consumerandeconomies
CONSUMER TYPES INVIETNAM

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Consumer Types in Vietnam 10/2022

  • 1. Consumer Types in Vietnam October 2022 © Euromonitor International 2022. All rights reserved.
  • 2. © Euromonitor International 3 Add abstract here… Disclaimer Much of the information in this briefing is of a statistical nature and, while every attempt has been made to ensure accuracy and reliability, Euromonitor International cannot be held responsible for omissions or errors. Figures in tables and analyses are calculated from unrounded data and may not sum. Analyses found in the briefings may not totally reflect the companies’ opinions, reader discretion is advised. Consumer types can be a powerful tool to help companies better understand and appeal to their target markets. By going beyond typical demographic-based segmentation, such as age or gender, and grouping consumers based on shared traits and preferences, companies can better develop products and marketing campaigns that resonate with key customers. This report includes in-depth profiles of the five consumer types in Vietnam. Disclaimer Much of the information in this briefing is of a statistical nature and, while every attempt has been made to ensure accuracy and reliability, Euromonitor International cannot be held responsible for omissions or errors. Figures in tables and analyses are calculated from unrounded data and may not sum. Analyses found in the briefings may not totally reflect the companies’ opinions, reader discretion is advised. This report is part of a series of four highly visual reports covering the 39 markets surveyedin the annual Voice of the Consumer: Lifestylessurvey. Note: In the Lifestyles survey, respondents provide their age within 5-year increments (15-19, 20-24,25- 29, etc). Given these parameters, generations cited in this report series are defined as follows: Generation Z: aged 15-24; millennials: aged 25-39; Generation X: aged 40-54; baby boomers: aged55+. Scope INTRODUCTION Draws together insights from across the Lifestyles survey and provides analysis on keytrends. Connectssurvey insights with Euromonitor’s eight megatrends, including case studies highlighting how companies are responding to changing attitudes and expectations. Explores consumers beyond their demographic profile and provides a different perspective on shopping habits and path to purchase. Reviews shifting consumer traits and values that influence purchasing and consumption behaviours. (Visual only report) Lifestyles Country Report Series ConsumerLifestyles Consumer Valuesand Behaviour ConsumerTypes Megatrends
  • 4. Contents This report is part of an ongoing series that covers the key characteristics and lifestyle habits of consumer types, therefore there may be some similarities from previous years. Consumer types can be a powerful tool to help companies better understand and appeal to their target markets. By going beyond typical demographic-based segmentation, such as age or gender, and grouping consumers based on shared traits and preferences, companies can better develop products and marketing campaigns that resonate with key customers. This report includes in-depth profiles of the five consumer types in Vietnam. © Euromonitor International
  • 5. 6 Who are your key consumers in a specific market? What is the best way to target specific consumer types? How can you tailor your services and products to keyconsumers’values? Which consumer needsare driving your innovation pipeline? How are consumer habits and preferenceschanging? Where will your sales and marketing investments make the most impact? © Euromonitor International Our Voice of the Consumer: Lifestyles Survey fielded questions in January and February 2022. In the 2022 iteration, the survey continued to focus on changing consumer behaviours and included new questions focusing on changing home and work life, sustainability as well as health and safety concerns.Euromonitor International’s Voice of the Consumer: Lifestyles Survey coverage includes 39 developed and emerging countries with country-level Consumer Types grouped into eight global-leveltypes. Many of the 2022 key habit and lifestyle preferences of the eight consumer types are consistent with the 2021 report. Why segment consumers by type? INTRODUCTIONTO CONSUMERTYPES
  • 6. 7 Numbers of respondents 339 301 210 109 48 34% 30% 21% 11% 5% 0% 5% 10% 15% 25% 20% 30% Consumer types in Vietnam n = 1,007; % ofrespondents 40% 35% Undaunted Striver Impulsive Spender Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 CautiousPlanner Minimalist Seeker Secure Traditionalist Breakdown of consumer types in Vietnam INTRODUCTIONTO CONSUMERTYPES © Euromonitor International
  • 7. Shopping habits of consumer types in Vietnam
  • 8. 9 Who is the Undaunted Striver? SHOPPING HABITS OF CONSUMER TYPES INVIETNAM 92% like to be actively involved in brands 91% use technology to improve their day- to-day life 92% try to havea positive impact on the environment through their daily actions 89% areactively involved in political and social issues 95% participate in physical exercise at least 1-2 timesa week 89% order food for home delivery at least 1-2 timesa week 93% reheat or prepare a ready meal at least1-2 times a week 87% take health supplements/ vitamins at least1- 2 times a week Trendy consumers willing to spend money in order to maintain their status both online and offline. Highly prioritise experiences and leisure activities as well as name-brand and luxuryproducts. 34% of Vietnamese consumers are Undaunted Strivers Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International
  • 9. 10 Undaunted Striver: Demographic profile SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Trendy consumers willing to spend money in order to maintain their status both online and offline. Highly prioritise experiences and leisure activities as well as name-brand and luxury products. 58% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International female, comparedto 50%,Vietnam’s average USD39,808 average income, 19%higher than Vietnam’saverage 81% live in large cities (>500kinhabitants) 6% self-employed or contract/flexible work, compared to 6% in Vietnam 40-44y average age, compared to 35-39 inVietnam 69% have a full-time job, compared to 56%in Vietnam 66% have children under 18, compared to53% in Vietnam 73% have higher education, compared to 69%, Vietnam’s average
  • 10. 11 1 1 11 0% 10% 20% 30% 40% 50% Share my opinion on social/political issues on media Buy products and services from purpose-driven brands/companies Make my purchasing decisions based on brands/companies' social and… Donate to non- profits and charitiessupporting causes aligned with my values Topenvironmental,political and social activities: % of UndauntedStriver n = 313; % of respondents 0% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 25% 50% 75% 100% I give back to those in need I only buy from companies and brands that I trust completely I find I am looking for ways to simplify my life I am actively involved in political and social issues I prefer branded goods to non- branded alternatives I want to engage with brands to influence product innovation I like to be actively engaged with brands I extensively research the products and services I consume I like to try new products and services It is important to me thatother people think I am doing well I like to be distinct from others Shoppingmotivationand preferredattributes:%of UndauntedStriver n = 339; % of respondents Undaunted Striver: Values and influences SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 11. 12 1 2 12 0% 10% 20% 30% 40% Ease and availability of delivery To avoid interacting withother shoppers in physical stores Expedited shipping such as same-day delivery Free shipping Ability to order at any time, from anywhere Top online shopping motivations: % of UndauntedStriver n = 339; % of respondents 0% 10% 20% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 30% 40% Stores are more trustworthy Convenient location/access Ability to use a loyalty rewards app or programme Better warranty/easier to return if defective See or try before buying Top in-store shopping motivations: % of UndauntedStriver n = 339; % of respondents Undaunted Striver: In-store and online shopping motivations SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 12. 13 Undaunted Strivers enjoy their lives and do not worry too much about planning for the future. Instead, they are highly likely to prefer spending money rather than saving it and regularly make impulsive purchases. They invest in and prioritise their status and image, placing a great deal of importance on what others think as well as staying up-to-date with the latest trends and styles. Compared to the other Consumer Types, Undaunted Strivers are more carefree in their spending habits. These consumers enjoy trying new products and experimenting with different brands, as well as actively seeking premium and well-known items, even if they need to pay more. The image-conscious nature and continuous interest in changing trends can facilitate companies in influencing this consumer type. Though they are highly likely to be influenced across all marketing channels, they have a growing interest in digital, social media and celebrity endorsements. These platforms often showcase a lifestyle that Undaunted Strivers are looking to replicate. They are also likely to take into account personal tastes and preferences, such as whom they follow on social media, making it more likely that campaigns will resonate. This consumer type is also highly likely to prioritise both experiences and materialistic possessions, often seeking tailored cultural and consumer-centric experiences. Best ways to target the Undaunted Striver SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Best Ways to Target • Tailored and personalised shopping experiences coupled with high brand engagement • Clear promotion of the latest trends, especially through social media platforms or celebrityendorsements • Availability of online and offline shopping platforms, creating a seamless omnichannel shopping experience • Easy-to-understand and clear labelling with emphasis on green, sustainability and eco-conscious features © Euromonitor International
  • 13. 14 Who is the Impulsive Spender? SHOPPING HABITS OF CONSUMER TYPES INVIETNAM 68% like to be actively involved in brands 91% use technology to improve their day- to-day life 86% try to havea positive impact on the environment through their daily actions 44% areactively involved in political and social issues 92% participate in physical exercise at least 1-2 timesa week 67% order food for home delivery at least 1-2 timesa week 79% reheat or prepare a ready meal at least1-2 times a week 80% take health supplements/ vitamins at least1- 2 times a week Discount and bargain-orientated consumers looking to keep up with the latest trends. Often seeking personalised and engaging experiences from holidays to shopping services. 30% of Vietnamese consumers are Impulsive Spenders Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International
  • 14. 15 Impulsive Spender: Demographic profile SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Discount and bargain-orientated consumers looking to keep up with the latest trends. Often seeking personalised and engaging experiences from holidays to shopping services. 50% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International female, comparedto 50%,Vietnam’s average USD23,837 average income, 35% lower than Vietnam’saverage 73% live in large cities (>500kinhabitants) 6% self-employed or contract/flexible work, compared to 6% in Vietnam 35-39y average age, compared to 35-39 inVietnam 65% have a full-time job, compared to 56%in Vietnam 61% have children under 18, compared to53% in Vietnam 72% have higher education, compared to 69%, Vietnam’s average
  • 15. 16 1 6 16 0% 20% 40% 60% 80% Share my opinion on social/political issues on media Reduce my energy consumption/use more energy efficient products Reduce foodwaste Reduce plasticsuse Topenvironmental,political and social activities: % of Impulsive Spender n = 260; % of respondents 0% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 25% 50% 75% 100% I only buy from companies and brands that I trust completely I prefer branded goods to non- branded alternatives I prefer living in the real world to virtual online experiences I want to engage with brands to influence product innovation I like to be actively engaged with brands I like to be distinct from others I am looking for personalised and tailored shopping experiences I give back to those in need I find I am looking for ways to simplify my life I like to try new products and services I extensively research the products and services I consume Shoppingmotivationand preferredattributes:% of ImpulsiveSpender n = 301; % of respondents Impulsive Spender: Values and influences SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 16. 17 1 7 17 0% 20% 40% 60% Product information, comparison, and reviews at my fingertips Best price Ability to order at anytime, from anywhere Free shipping Variety of brands Top online shopping motivations: % of Impulsive Spender n = 301; % of respondents 0% 20% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 40% 60% To avoid paying forshipping Convenient location / access Stores are more trustworthy Better warranty / easier to return if defective See or try before buying Top in-store shopping motivations: % of Impulsive Spender n = 301; % of respondents Impulsive Spender: In-store and online shopping motivations SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 17. 18 Impulsive Spenders are interested in the latest trends and try to keep up with them through social media activities and brand engagement. However, they are much more likely to value experiences than material possessions. Impulsive Spenders enjoy shopping and are willing to browse in stores – both online and offline – even when they are not planning on making any purchases. However, their shopping experience needs to be tailored to their needs and individual traits. Thoughthey are cautious in sharing personal information online, these consumers are willing to make concessions if this enables them to access and experience products and services that fit their needs and values. When making purchases, Impulsive Spenders are driven by low prices, value for money and quality, often making impulse purchases if they believe that they have found abargain. Coupled with their likelihood to try new products, they are open to purchasing private label products alongside well-known brands and luxury items if they are within their budget and have features that align with their personal traits andvalues. Consumers in this category seek convenience in their lives and are often willing to pay to achieve this. Their lifestyle is a seamless blend of online platforms and services alongside real-life activities. Brands and companies offering a shopping experience that is cross- channel and tailored to consumer needs are highly likely to resonate with theseconsumers. Best ways to target the Impulsive Spender SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Best Ways to Target • Convenient and easy-to-useshopping services to facilitate quick purchases • Tailored and personalised shopping experiences • Clear promotion of prices and discounts, specifically highlighting value for money and bargains • Availability of online and offline shopping platforms, creating a seamless omnichannel shopping experience © Euromonitor International
  • 18. 19 Who is the Cautious Planner? SHOPPING HABITS OF CONSUMER TYPES INVIETNAM 45% like to be actively involved in brands 41% use technology to improve their day- to-day life 50% try to havea positive impact on the environment through their daily actions 36% areactively involved in political and social issues 70% participate in physical exercise at least 1-2 timesa week 62% order food for home delivery at least 1-2 timesa week 64% reheat or prepare a ready meal at least1-2 times a week 49% take health supplements/ vitamins at least1- 2 times a week Consumers who are careful with their money and rarely make impulsive purchases. Most likely to purchase tried and tested products and unlikely to be swayed by latest trends. 21% of Vietnamese consumers are Cautious Planners Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International
  • 19. 20 Cautious Planner: Demographic profile SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Consumers who are careful with their money and rarely make impulsive purchases. Most likely to purchase tried and tested products and unlikely to be swayed by latest trends. 50% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International female, comparedto 50%,Vietnam’s average USD39,690 average income, 19%higher than Vietnam’saverage 53% live in large cities (>500kinhabitants) 10% self-employed or contract/flexible work, compared to 6% in Vietnam 40-44y average age, compared to 35-39 inVietnam 38% have a full-time job, compared to 56%in Vietnam 32% have children under 18, compared to53% in Vietnam 49% have higher education, compared to 69%, Vietnam’s average
  • 20. 21 2 1 21 0% 10% 20% 30% 40% Donate to non- profits and charitiessupporting causes aligned with my values Make my purchasing decisions based on brands/companies' social and… Reduce plasticsuse Recycleitems Topenvironmental,political and social activities: % of Cautious Planner n = 105; % of respondents 0% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 20% 40% 60% I like to try new products and services I find I am looking for ways to simplify my life I extensively research the products and services I consume I prefer to spend my money on experiences, rather than things I prefer living in the real world to virtual online experiences I like to be actively engaged with brands I want products and services that are uniquely tailored to me I like to be distinct from others I am willing to spend money tosave time I prefer branded goods to non- branded alternatives I only buy from companies and brands that I trust completely Shoppingmotivationand preferredattributes:% of CautiousPlanner n = 210; % of respondents Cautious Planner: Values and influences SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 21. 22 2 2 22 0% 5% 10% 15% 20% 25% Variety of brands Ability to order at anytime, from anywhere Desired model/version of the product was not available in store Product information, comparison, and reviews at my fingertips Better warranty / easierto return if defective Top online shopping motivations: % of CautiousPlanner n = 210; % of respondents 0% 10% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 20% 30% Innovative in-store shopping experience Stores are more trustworthy See or try before buying Better warranty / easier to return if defective To avoid paying forshipping Top in-store shopping motivations: % of CautiousPlanner n = 210; % of respondents Cautious Planner: In-store and online shopping motivations SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 22. 23 Cautious Planners have often decided what they are going to buy before making a purchase and are unlikely to deviate from their shopping lists to make impulse purchases of non- essential items. They are highly likely to conduct in-depth research online and in-store before making purchases to ensure that they are fully aware of both features and value for money offers, often taking the time to closely look at labels and additional reviews before making their purchasingdecision. Cautious Planners are unlikely to be swayed by the latest trends or feel the need to keep up with new product developments. Though they place importance on quality and well-trusted brands, saving money is extremely important to these consumers and they are willing to deviate from their usual purchases if an alternative product is better value formoney. Cautious Planners not only plan their purchases in advance but are highly likely tobe future-focused. They often seek ways to save money for better financial futures. Best ways to target the Cautious Planner SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Best Ways to Target • Easy-to-understand and clear labelling of price and features to facilitate purchase decision-making during the research phase of the path topurchase • Competitively-priced products • Clearly outlined independentreviews and testimonials • Rewards or loyalty programmes and discounts on regularly purchased brands and products • Convenient services to facilitate quick purchases alongside a memorableand unique shopping experience © Euromonitor International
  • 23. 24 Who is the Minimalist Seeker? SHOPPING HABITS OF CONSUMER TYPES INVIETNAM 25% like to be actively involved in brands 83% use technology to improve their day- to-day life 78% try to havea positive impact on the environment through their daily actions 13% areactively involved in political and social issues 76% participate in physical exercise at least 1-2 timesa week 17% order food for home delivery at least 1-2 timesa week 36% reheat or prepare a ready meal at least1-2 times a week 38% take health supplements/ vitamins at least1- 2 times a week Consumers who do not place much importance on their image and strive to live within a modest lifestyle. Value saving money and are unlikely to buy luxury and non-essentialproducts. 11% of Vietnamese consumers are Minimalist Seekers Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International
  • 24. 25 Minimalist Seeker: Demographic profile SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Consumers who do not place much importance on their image and strive to live within a modest lifestyle. Value saving money and are unlikely to buy luxury and non-essential products. 39% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International female, comparedto 50%,Vietnam’s average USD16,697 average income, 92% lower than Vietnam’saverage 65% live in large cities (>500kinhabitants) 5% self-employed or contract/flexible work, compared to 6% in Vietnam 35-39y average age, compared to 35-39 inVietnam 39% have a full-time job, compared to 56%in Vietnam 48% have children under 18, compared to53% in Vietnam 54% have higher education, compared to 69%, Vietnam’s average
  • 25. 26 2 6 26 0% 20% 40% 60% 80% Attend community meetings Reduce foodwaste Recycleitems Reduce plasticsuse Topenvironmental,political and social activities: % of MinimalistSeeker n = 85; % of respondents 0% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 25% 50% 75% 100% I like to be distinct from others I like to find bargains I like to try new products and services I find I am looking for ways to simplify my life I give back to those in need I prefer living in the real world to virtual online experiences I try to lead a minimalist lifestyleand do not buy new itemsunless… I only buy from companies and brands that I trust completely I extensively research the products and services I consume I prefer branded goods to non- branded alternatives I would rather buy fewer, but higher quality things Shoppingmotivationand preferredattributes:% ofMinimalist Seeker n = 109; % of respondents Minimalist Seeker: Values and influences SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 26. 27 2 7 27 0% 10% 20% 30% 40% 50% Variety of brands Product information, comparison, and reviews at my fingertips Free shipping Bestprice Ability to order at any time, from anywhere Top online shopping motivations: % of Minimalist Seeker n = 108; % of respondents 0% 20% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 40% 60% Stores are more trustworthy Convenient location / access Better warranty / easier to return if defective Immediate purchase See or try before buying Top in-store shopping motivations: % of Minimalist Seeker n = 109; % of respondents Minimalist Seeker: In-store and online shopping motivations SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 27. 28 The Minimalist Seeker is focused on living a simple lifestyle and places a lot of importance on sustainability and community issues. They rarely buy non-essential products and are unlikely to make impulsive shopping decisions, often taking their time to research products and services before making a purchase. They are open to trying new products and do not have high loyalty to specific brands and products; therefore, they will switch their shopping habits. Minimalist Seekers look for quality and are willing to pay more for this if it means that their purchases will have longevity. The focus on longevity and waste reduction means that they are inclined to fix items rather than buying a replacement and to purchase second-hand items. Their interest in high quality and longevity is not solely limited to their shopping habits. This consumer type values time, often looking for convenient and quick services to allow them to live a well-balanced lifestyle. They put a lot of emphasis on activities, such as regular exercise, cooking and baking from scratch, spending time on themselves and with immediate family or close friends. Minimalist Seekers are unlikely to invest in their personal image and status or follow the latest trends. Therefore, they are a great target audience for new product innovations, new brandsand private label companiesif they are in line with the Minimalist Seeker’svalues. Best ways to target the Minimalist Seeker SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Best Ways to Target • Clear packaging and labelling information in-store and online with specific emphasis on eco-conscious, sustainable, locally-sourced and high- quality ingredients and/ormaterials • Easy-to-use comparison platforms to facilitate the shopping decision-making process and research phase of the path to purchase • Promotion of products with waste reduction features, such as recyclable materials or second-hand purchases © Euromonitor International
  • 28. 29 Who is the Secure Traditionalist? SHOPPING HABITS OF CONSUMER TYPES INVIETNAM 21% like to be actively involved in brands 38% use technology to improve their day- to-day life 35% try to havea positive impact on the environment through their daily actions 17% areactively involved in political and social issues 38% participate in physical exercise at least 1-2 timesa week 27% order food for home delivery at least 1-2 timesa week 27% reheat or prepare a ready meal at least1-2 times a week 19% take health supplements/ vitamins at least1- 2 times a week Consumers who actively avoid shopping. Easily swayed by price and are likely to purchase the cheapest alternative. 5% of Vietnamese consumers are Secure Traditionalists Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International
  • 29. 30 Secure Traditionalist: Demographic profile SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Consumers who actively avoid shopping. Easily swayed by price and are likely to purchase the cheapest alternative. 29% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International female, comparedto 50%,Vietnam’s average USD32,083 average income, the same as Vietnam’s average 35% live in large cities (>500kinhabitants) 6% self-employed or contract/flexible work, compared to 6% in Vietnam 40-44y average age, compared to 35-39 inVietnam 27% have a full-time job, compared to 56%in Vietnam 15% have children under 18, compared to53% in Vietnam 19% have higher education, compared to 69%, Vietnam’s average
  • 30. 31 3 1 31 0% 10% 20% 30% 40% Recycleitems Reduce foodwaste Reduce plasticsuse Use sustainable packaging (refillable, recyclable, biodegradableor… Topenvironmental,political and social activities: % of Secure Traditionalist n = 17; % of respondents 0% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 20% 40% 60% You can tell a lot about a person from the car they drive I am willing to spend money tosave time I like to try new products and services I would rather buy fewer, but higher quality things I prefer branded goods to non- branded alternatives I like to be distinct from others I give back to those in need I prefer living in the real world to virtual online experiences I find I am looking for ways to simplify my life I extensively research the products and services I consume I only buy from companies and brands that I trust completely Shoppingmotivationand preferredattributes:% of SecureTraditionalist n = 48; % of respondents Secure Traditionalist: Values and influences SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 31. 32 3 2 32 0% 5% 10% 15% 20% 25% Bestprice Ease and availability of delivery Product information, comparison, and reviews at my fingertips Variety of brands Ability to order at any time, from anywhere Top online shopping motivations: % of Secure Traditionalist n = 48; % of respondents 0% 5% 10% 15% Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International 20% 25% Convenient location / access Stores are more trustworthy See or try before buying Better warranty / easier to return if defective Innovative in-store shopping experience Top in-store shopping motivations: % of Secure Traditionalist n = 48; % of respondents Secure Traditionalist: In-store and online shopping motivations SHOPPING HABITS OF CONSUMER TYPES INVIETNAM
  • 32. 33 Secure Traditionalists are very set in their ways. They are unlikely to place importance on their image and rarely follow the latest trends. This consumer type can be difficult to influence since they rarely make impulse buys or try new products and usually stick to purchasing their essentialitems. They are frugal in their shopping habits, frequently focusing on low prices and placing high importance on saving money. Discounts and sale offers can sometimes influence their purchasing habits, causing them to choose the cheapestalternative. Secure Traditionalists do not enjoy the shopping experience, so the more convenient and efficient retailers and brands make the purchasing process, the more likely consumers in this category are to make repeat purchases. Though they have become more comfortable in using technology in recent years, Secure Traditionalists still value in-store shopping services and are more likely to do their research and make purchases in-store rather thanonline. In previous years, the Secure Traditionalist has steadily been increasing their use of technology and internet platforms; however, COVID-19 has accelerated the use of technology. This opens a new opportunity and channel for businesses to target this consumer. Best ways to target the Secure Traditionalist SHOPPING HABITS OF CONSUMER TYPES INVIETNAM Best Ways to Target • Provide in-store and offline services to alleviate any anxieties when using technology • Clearly mark promotional items, low prices and discounts, especially on usual and essential purchases • Create a convenient and easy shopping experience to minimise time spent shopping © Euromonitor International
  • 34. 35 0% 20% 40% 60% 80% 100% 30-44 45-59 60+ Male 15-29 Female 45-59 60+ Secure Traditionalist 0% 20% 40% 60% 80% 15-29 30-44 45-59 60+ 45-59 60+ Minimalist Seeker 0% 20% 40% 60% 80% 100% 15-29 30-44 45-59 60+ CautiousPlanner 70% 60% 50% 40% 30% 20% 10% 0% 15-29 30-44 Impulsive Spender 70% 60% 50% 40% 30% 20% 10% 0% © Euromonitor International 15-29 30-44 UndauntedStriver Age and gender DEMOGRAPHICBREAKDOWN
  • 35. 36 City size and parental status DEMOGRAPHICBREAKDOWN 81% 10% 6% 73% 10% 8% 8% 65% 6% 7% 21% 53% 12% 18% 16% 35% 10% 19% 35% 0% 20% 40% 60% Large city (500,000+ inhabitants) City (100,000-500,000 inhabitants) Suburb or large town (25,000-100,000 inhabitants) Small town or village (<25,000 inhabitants) 80% 100% Undaunted Striver Impulsive Spender Minimalist Seeker CautiousPlanner SecureTraditionalist Size of city n = 1,007; % ofrespondents 66% © Euromonitor International 61% 48% 32% 15% 0% 10% 20% 30% 40% 50% 60% 70% Undaunted Striver Impulsive Spender Minimalist Seeker Cautious Planner Secure Traditionalist Parents with children under 18 inhousehold n = 1,007 Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022
  • 36. 37 10% 54% 16% 14% 6% 7% 49% 31% 7% 3% 4% 6% 19% 48% 15% 4% 8% 5% 72% 14% 7% 3% 73% 20% 3% 30% 100% Minimalist Seeker CautiousPlanner Secure Traditionalist Impulsive Spender Undaunted Striver 0% 10% 20% Graduate and post-graduate studies University graduate 40% 50% Vocational school graduate 60% 70% Secondary school graduate 80% 90% Primary school graduate Other Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International Highest educationlevel n = 1,007; % ofrespondents Education DEMOGRAPHICBREAKDOWN
  • 37. 38 Employment (1) DEMOGRAPHICBREAKDOWN Employment status n = 1,007; % ofrespondents Paid work: full-time for at least 35 hours per week Paid work: part-time for less than 35 hours per week Self-employed Flexible/contractwork Looking after the home Completely retired fromwork 0% 10% 20% 30% 40% 50% 60% 70% 80% Undaunted Striver Impulsive Spender Minimalist Seeker CautiousPlanner Secure Traditionalist Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 © Euromonitor International
  • 38. 39 Employment (2) DEMOGRAPHICBREAKDOWN Employment status n = 1,007; % ofrespondents In full-timeeducation In part-timeeducation Intern Voluntary unpaid worker Not workingtemporarily Not working semi-permanently or permanently Unemployed 0% 5% 10% 15% 20% 25% 30% Undaunted Striver Impulsive Spender Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 Minimalist Seeker CautiousPlanner Secure Traditionalist © Euromonitor International
  • 39. 40 Income DEMOGRAPHICBREAKDOWN Average annual household income by consumer types (USD) Impulsive Spender Undaunted Striver Minimalist Seeker Cautious Planner Secure Traditionalist 23,837 39,808 16,697 39,690 32,083 Source: Euromonitor Voice of the Consumer: Lifestyles Survey 2022 Income by consumertypes n = 1,007; % ofrespondents 25% 20% 15% 10% 5% 0% USD0 - USD20,001- USD40,001- USD60,001- USD80,001- USD100,001 - USD150,001+ USD20,000 USD40,000 USD60,000 USD80,000 USD100,000 USD150,000 Impulsive Spender Undaunted Striver Minimalist Seeker CautiousPlanner Secure Traditionalist © Euromonitor International
  • 41. 42 Voice of the Consumer: Lifestyles Survey RESEARCHOVERVIEW Focus and Design ▪ The Voice of the Consumer: Lifestyles Survey covers a variety of topics within consumer life, including Eating and Drinking, Healthy and Ethical Living, House and Home, Leisure and Recreation, Path to Purchase, Personal Traits and Values, Shopping, Spending and Saving, as well as Technology. ▪ Survey, design, execution and analysis were developed collaboratively across teams within Euromonitor International, in conjunction with external sample partners. Fielding ▪ A diverse set of online panellists in 39 countries were invited to participate between January and February2022. ▪ Panellists were pre-screened to ensure that the sample matched each country’s population according to nested quotas for age (from 15 to 74 years) and gender. Data Cleaning ▪ Only unique, complete responses to the Voice of the Consumer: Lifestyles Survey questionnaire were used in analysis. Data cleaning included removing duplicate IP addresses, illogical responses and responses with fast completion times. Africa: Morocco, Nigeria, South Africa Asia: China, Hong Kong, China, India,Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam Australasia: Australia, New Zealand Eastern Europe:Poland Middle East: Egypt, Saudi Arabia, United Arab Emirates Latin America: Argentina, Brazil, Chile, Colombia, Mexico, Peru North America: Canada, US Western Europe: Belgium, Denmark, France, Germany, Italy, Netherlands, Spain, Sweden, Turkey, UK Geographic Coverage © Euromonitor International
  • 42. 43 Euromonitor International’s ConsumerTypesseries RESEARCHOVERVIEW While many companies identify market segments using demographics alone, few would agree that consumers are neatly defined by age, gender or income. Toovercome this issue, Euromonitor International goes beyond standard demographics and has created an ongoing series of distinct, personality and habit-driven Consumer Types at both global and country levels. 2011 Consumer Types Four global Consumer Types 2013 Consumer Types 45 country-level Consumer Types, grouped into seven global-level categories 2016 Consumer Types 100 country-level Consumer Types, grouped into eight global-level categories 2017 Consumer Types 100 country-level Consumer Types, grouped into eight global-level categories 2015 Shopper Types 24 country-level Shopper Types, grouped into five global-level categories 2019 Consumer Types 200 country-level Consumer Types, grouped into 10 global-level categories 2020 Consumer Types 200 country-level Consumer Types, grouped into 11 global-level categories 2022 Consumer Types 194 country-level Consumer Types, grouped into eight global-level categories 2021 Consumer Types 204 country-level Consumer Types, grouped into 10 global-level categories © Euromonitor International
  • 43. 44 How do we create our Consumer Types? RESEARCHOVERVIEW After extensive work with the Voice of the Consumer: Lifestyles Survey dataset, Euromonitor International identified a subset of questions which encapsulated and differentiated a wide range of consumer attitudes and behaviours within each of the 39 countries surveyed. Questions spanned the major themes of the Lifestyles Survey, and the behavioural and attitudinal personality questions formed the core of the Consumer Type clusters. Demographic traits were not used in the analysis; any prevalence of consumers from a particular demographicwithin one cluster is dueto respondents’other sharedcharacteristics. Questions with a high correlation to one another were then condensed so that only one version was included in the analysis, to prevent over- and under-statement of results. Drawing on the key subset of questions, cluster models were fitted to the data. © Euromonitor International
  • 44. For Further Insight please contact CONSUMER TYPES INVIETNAM Lisa Holmes Practice Head – Consumer Insights Lisa.holmes@euromonitor.com • https://www.linkedin.com/in/lisaottumholmes/ • https://twitter.com/EMI_LisaHolmes © Euromonitor International
  • 45. 46 Tailor these insights to your business Passport Plus connects you directly to our experts. Through tailored presentations, expert consultations, and workshops, we help you quickly develop expertise, pressure test ideas, or inspire new thinking to help shape your future strategy. Watch this video to learn more and then reach out to your Euromonitor contact to explore more how you can engage with our teams on this topic. CONSUMER TYPES INVIETNAM © Euromonitor International
  • 46. 47 Experience More CONSUMER TYPES INVIETNAM © Euromonitor International This research from Euromonitor International is part of a global strategic intelligence system that offers a complete picture of the commercial environment. Also available from EuromonitorInternational: Industry Industry reports are updated annually and provide internationallycomparable statistics on a wide range of consumer goods, services and industrialmarkets. Country Internationally cross-comparable data covers more than 210 national markets, with continuous updates providing in-depth strategic analysis of the competitive landscape and current markettrends Company Strategicanalysis of the world’s largestcompanies and their activities derived from a globalcountry by countryresearch program. Economic The world's most comprehensive market research and in-depth data and analysis on national economic performance and market sizes. Consumer The world's mostcomprehensive market research and in-depth data and analysis on consumer market behaviour.
  • 47. © E © u r E ou m r oom ni ot on irt oI n rt I e n rt n e art n ioa nt i a ol n a l 48 Euromonitor International network and coverage 16 OFFICES Tofind out more about Euromonitor International's complete rangeof businessintelligence on industries, countries and consumers, pleasevisit www.euromonitor.com or contact your local Euromonitor Internationaloffice: Bangalore+91 80 49040500 CapeTown +27 21 5243000 Chicago+1(312) 9221115 Dubai +971 4 3724363 Dusseldorf+49 (0)211 8909440 Hong Kong+852 37963604 London+44 (0)207 2518024 Mexico City +52 55 99903120 Santiago +56 2 29157200 SãoPaulo +55 11 2970 2150 Seoul82 (2) 6138436 Shanghai+86 21 603 21088 Singapore+65 64290590 Sydney+61 2 95819200 Tokyo +81 3 34362100 Vilnius +370 5 2431577 100 COUNTRIES in-depth analysison consumergoodsand services industries 210 COUNTRIES AND TERRITORIES demographic, macro- and socio-economic data on consumerandeconomies CONSUMER TYPES INVIETNAM