The document discusses how manufacturers are moving towards producing on demand and flexible manufacturing using connected technologies. Representatives from Cisco and Rockwell Automation discuss how connecting manufacturing equipment can provide valuable data on equipment health and optimize production processes. They note manufacturers need help leveraging this data through assessments, analytics, and services to understand equipment performance and develop strategies for digital manufacturing.

1. The Digital Manufacturer –
Resolving the Service Dilemma
#ConnectedFutures

2. “A lot of things that we’re seeing in services is
how a company can go from just production
capability to a produce-on-demand and
produce on different capabilities with our
whole flexible manufacturing environment.”
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- Douglas Bellin, Global Lead, Manufacturing
and Energy Industries at Cisco

3. “Now this could be a services model from a
manufacturer to an end-user, so maybe it is
what we’re seeing a lot in connected homes.
Where you are seeing a connected
refrigerator that actually talks back to the
manufacturer and starts giving them
information about the health of that
refrigerator.”
- Douglas Bellin, Global Lead, Manufacturing
and Energy Industries at Cisco
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4. “There is more and more complexity on the plant
floor. That complexity has tremendous opportunity
to better understand what's occurring, how to drive
production, and how to optimize what's coming in
and going out of a plant.
What that presents for both the end-users as well as
machine builders is ‘how do I get moving on this
journey.’”
#ConnectedFutures
- Scott Lapcewich, VP GM Customer Support &
Maintenance for Rockwell Automation

5. “Once customers are connected they can
produce and deliver intelligent data, it’s
[about] helping them leverage it, helping us
understand what all the data means, and how
we can really optimize the output of our
assets.”
#ConnectedFutures
- Scott Lapcewich, VP GM Customer Support &
Maintenance for Rockwell Automation

6. “We developed a whole set of services where we’ll
go into a given site, and we’ll do an upfront
assessment of everything they own and the current
level of connectivity they have on the plant floor.
Then develop a master plan … so they can begin to
think about getting those benefits of digital
manufacturing.”
#ConnectedFutures
- Scott Lapcewich, VP GM Customer Support &
Maintenance for Rockwell Automation

7. “You’ve got to assess what you have. Then
understand what your goals are as a
business, and obviously how your
manufacturing operations fit into that
strategic plan.”
#ConnectedFutures
- Scott Lapcewich, VP GM Customer Support &
Maintenance for Rockwell Automation

8. “What we’re talking about first is unlocking
the data that exists so we can actually start
reacting to what's going on.”
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- Douglas Bellin, Global Lead, Manufacturing
and Energy Industries at Cisco

9. “There's a huge, huge amount of data from those
sensors.
Again, it’s that plan that you're talking about, but
now that plan is ‘where did the data come from, what
we do with it, and how do we do it,’ what are you
looking at from, you know, helping the customers
understand that data.”
#ConnectedFutures
- Douglas Bellin, Global Lead, Manufacturing
and Energy Industries at Cisco

10. “If manufacturers are going to invest in
infrastructure and modernization in order to
get more data, then again there’s a question,
‘what do we do with it to optimize
performance.’”
#ConnectedFutures
- Scott Lapcewich, VP GM Customer Support &
Maintenance for Rockwell Automation

11. “… so that requires turning data into
information, creating higher value analytics,
and increasing domain knowledge of a
particular manufacturing process. Those are
the types of services we’re beginning to
deliver more and more of, and these analytics
become available from our customers’
plants.”
#ConnectedFutures
- Scott Lapcewich, VP GM Customer Support &
Maintenance for Rockwell Automation

12. #ConnectedFutures
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