SlideShare a Scribd company logo
Move from the HIGH
CHAIR to the BOARDROOM
table
Slides: http://bit.ly/1PB341X
Thank you,
Sean Turbidy
(@tubes)
Who cares about Content
Strategy?
And	
  THIS	
  Person…	
  
Do	
  THEY	
  CARE	
  about	
  
content	
  strategy?	
  
Let’s	
  talk	
  
	
  GOALS	
  
Wake	
  me	
  when	
  
you’re	
  DONE.	
  
Not	
  AGAIN.	
   Tell	
  me	
  about	
  it.	
  
CONTENT STRATEGY
HAS BEEN UNDERSOLD!
<Yes, I’m yelling>
META	
  DATA	
  
	
  
	
  
AUDITS	
  
META	
  DATA	
  
AUDITS	
  
META	
  DATA	
  
VOICE	
  and	
  TONE	
  
AUDITS	
  
METADATA	
  
VOICE	
  and	
  TONE	
  
TAXONOMY	
  
AUDITS	
  
META	
  DATA	
  
VOICE	
  and	
  TONE	
  
TAXONOMY	
  
USER	
  EXPERIENCE	
  
AUDITS	
  
META	
  DATA	
  
VOICE	
  and	
  TONE	
  
TAXONOMY	
  
USER	
  EXPERIENCE	
  
YADA	
  YADA	
  YADA	
  
Hmm…Before Content Strategy
After Content Strategy
Content Strategy is the
CONNECTOR
What is Content Strategy?
Can	
  you	
  HEAR	
  ME	
  now?	
  
h+ps://www.flickr.com/photos/teegardin/5912877757	
  
Yeah,	
  whatever.	
  Let’s	
  
talk	
  goals	
  for	
  your	
  
content.	
  
h+ps://www.flickr.com/photos/yiie/4865201576/	
  
If	
  he	
  covers	
  user	
  
experience,	
  
wake	
  me	
  up.	
  
2010
YOU’RE
FIRED!
Where to next?
Image	
  source	
  
2012
Aha!
Aha!
Aha!
2013
Business StrategyContent Strategy
Content Strategy
Digital Marketing
Agencies
OBSERVATION	
  
SEO	
   PPC	
  
CONTENT	
  
SOCIAL
MEDIA	
  
CONTENT	
  STRATEGY	
  
CLIENTS	
  
DISCOVERY
DISCOVERY	
  
DISCOVERY
DISCOVERY	
  
STRATEGY > CONTENT	
  
DISCOVERY
DISCOVERY	
  
CONTENT	
  STRATEGY	
  IN	
  ACTION	
  
BBB	
  
the MAIN implement
BBB	
  
FAMILIARITY
BBB	
  
SLICES	
  through	
  the	
  B.S.	
  
Strategy is the Glue businesses Crave
HOW DO WE GET
THERE?
1.	
  CONTENT	
  is	
  NEVER	
  	
  
THE	
  SOLUTION.	
  <EVER!>	
  
HOW
MARKETERS
VIEW THE
IMPACT 

OF 

CONTENT.

WHAT	
  
the…	
  
HAYELL?!	
  
96% of B2B marketers SUCK at
CONTENT MARKETING. - Forrester
Blogs
Podcasts
eBooks
Webinars
FAQs
Videos
Infographics
h+ps://www.flickr.com/photos/tomitapio/5601194718	
  
Dahyum!
≠	
  
“The very essence of strategy is explicit,
purposeful choice. Strategy is saying
explicitly, proactively: ‘We're going to do
these things and not those things for these
reasons.”— Roger Martin, University of
Toronto
“I	
  hate	
  process.	
  I’ve	
  hated	
  it	
  forever.	
  It	
  feels	
  
constricLng	
  and	
  inauthenLc	
  and	
  like	
  it	
  doesn’t	
  
take	
  into	
  consideraLon	
  all	
  the	
  weird	
  
circumstances	
  that	
  might	
  arise	
  in	
  a	
  given	
  
situaLon.	
  But	
  I’ve	
  learned	
  to	
  make	
  process	
  my	
  
ally.	
  Process	
  is	
  powerful	
  because	
  it	
  frees	
  you	
  
and	
  your	
  team	
  from	
  approaching	
  each	
  new	
  
scenario	
  like	
  it’s	
  the	
  first	
  Lme.	
  …It’s	
  also	
  
powerful	
  because	
  it	
  creates	
  an	
  expectaLon	
  of	
  
what	
  will	
  happen.”	
  —Rand	
  Fishkin,	
  Moz	
  
Too much
information
Work	
  Together	
  To	
  Find	
  Answers	
  
2. The data WON’T
save you.<No booing,
please>
In DATA we trust
h+ps://www.flickr.com/photos/75279887@N05/6914441342	
  
“No matter what you give
them—even when you
exceed expectations—they
are NEVER satisfied.”
<not>	
  My	
  
Wife	
  
My	
  Wife	
  
<Nerd>	
  
“Data is useful for helping organizations
make better decisions. But using data to
make decisions without taking into
account the various other factors that
impact a business—including the people
—is dumb.”
—Mrs. Smith
You’re NOT
Going
ANYWHERE
YOU
FACEBOOK
CONTENT
SOCIALSEARCH
We’re on the SAME team
PAID MEDIA
Helps ensure the goal remains
the goal.
Defy being defined
3. SURRENDER the
OBSESSION with ROI!
<just stop it>
TRAP	
  
C-Suite
Content
Strategist
SAFEST
BEST
This
could
get
messy.
Trade in ROI for Real-World
Success (RWS)
Developed collateral
materials for sales
Assisted the Customer Success
Team
Helped Develop Leadership
Training Curriculum
"Saskatoon Business College Lab" by Sbcadmissions - Own work. Licensed under CC BY-
SA 4.0 via Wikimedia Commons - http://commons.wikimedia.org/wiki/
Helped Beat Mobilegeddon
Mobilegeddon? Pfft… That was
MONEY in our pockets.
h+ps://www.flickr.com/photos/tawheedmanzoor/2309847575	
  
Speaking the C-Suite’s language
opens doors
4. It’s NOT about YOU
<or me>
No one cares about
your user journey map
Or your PERSONAS
“What resonates most with executives is
tying content problems to business
goals.” — Hilary Marsh
Empathy is more than a buzzword
Yes, it’s going to hurt.
Brands need advocates
Image	
  source	
  
Lead. We’ll <gladly> follow.
5. The job WON’T save US.
<check your ego at the
door>
Advocacy can easily be
confused with arrogance
Misplaced passion easily turns
into pridefulness
The end doesn’t always
justify the means
Brands Need Helpers, NOT
Heroes
Get OUT of your own way
Leave the cape at home
Meet people
where they are
Leave them better
than they were
THANK YOU!

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