This document provides an overview of social media best practices. It discusses platforms like Facebook, Twitter, Pinterest, Instagram and Google Plus. For each platform, it offers tips on content style, scheduling posts, using hashtags and analytics. It emphasizes testing content to see what resonates with audiences. The document also discusses tools for images, scheduling and analytics to help manage social media presence. Overall, it stresses the importance of defining goals and measuring results from social media activities.
3. Social Media @Tashsb
HELLOOO!
⢠Noisy Little Monkey are a
digital marketing agency
⢠Iâm creative D of NLM
⢠Manage all of the social
channels for all of the clients
⢠Social Media is Hard.
⢠I like pictures (not so much the
wordsâŚ)
NOISY LITTLE MONKEY
4. TODAY â KEEP IN MINDâŚ
⢠I donât have all the answers
⢠Iâll probably be wrong
⢠You will probably be wrong.
⢠Things that work for me may not work for you.
⢠What worked last month may not work
tomorrow.
⢠Take everything with a pinch of salt â
If it doesnât work try something else.
ŠSoraZG
9. Social Media @Tashsb
TODAY
Today will mainly be questions that you need to answer
(with a few best practices thrown in)
YOUR
WEBSITE /
CONTENT
YOUR
AUDIENCE
FACEBOOK
&
TWITTER
GOOGLE PLUS
&
TOOLS
PINTEREST
&
INSTAGRAM
ROI
14. BUT WHY WRITE CONTENT?
There are a number of reasons why you should but my top two are:
⢠Google likes fresh content (your site will rank better)
⢠A great way to engage with your audience and attract them to your
website.
18. Social Media @Tashsb
SOCIAL MEDIA STYLE GUIDE
⢠Who are the audience?
⢠What do the audience want?
⢠What do they want from social media?
⢠Who do they trust?
⢠What do they read online?
⢠What does that mean for my writing style?
⢠Who is empowered to do this?
Take ½ a day to do this.
Itâll make you do a better job
WHO ARE YOU DOING THIS FOR?
19. Social Media @Tashsb
IT Director
Challenges:
Budgets
Reliable Infrastructure
Managing geeks
Wants:
Straight forward language
Reliable data
Facts figures
Reads The Register, Seth Godin, Homes
& Gardens, the headlines on the gutter
press
Uses Email. BBC apps
Developer (agency based)
Challenges:
Work / Life (18 month old kid)
Productivity
The new boy is better than me
Wants:
Productivity Tools, management advice,
Google Glass, to be entertained
Reads netmums, nhs direct, Stackoverflow,
Wired, Oatmeal, xkcd
Uses r/tech, Facebook
IT Journalist
Challenges:
Being ahead of the latest geek trends, stock
news, tech gossip, being found out.
Wants:
Google Glass, Bylines in the nationals, her big
break.
Reads The Register, Guardian Tech, gizmodo,
TC, Mashable, Buzzfeed, NextWeb
Uses r/tech, Google+, Twitter & Facebook
Š Wordlizen, Dekcuf, GuySie
20. Social Media @Tashsb
SUNSHINE KIDS
⢠When Sam was made redundant in 2013, she took her wealth of experience as a
buyer for a well-known high street retailer and lump of redundancy cash and started
an ecommerce site selling kids clothes.
⢠It started out as a bit of a joke with a group of her mates over a bottle of wine one
night. As a mum of two girls she felt that there was lots cheap, cute clothes but it
was hard to find things with good green credentials that her girls wouldnât be
embarrassed to wear to school. Her friends agreed, and through one of them she
was put in touch with a designer and together they worked out a focused range of
clothes for both boys and girls aged 5 to 14, which they got produced in the UK
from organic cotton.
⢠These are clothes for funky, image conscious kids, with eco conscious mums and
dads. They arenât cheap, but nor are they designer. They wash well, keep their
shape and have cute designs.
21. Social Media @Tashsb
USE PERSONAS TO CREATE
PURPOSE
⢠Give your content purpose â What do you want your audience
to do or feel after reading your blog post?
Do you want them to:
⢠Share it, engage, converse, feel informed or enlightened?
⢠What can you write about to help or inspire your audience?
⢠Can you answer their queries?
⢠What do they need to know about you?
22. USE PERSONAS TO THINK
ABOUT TYPES OF CONTENT
How-To Guides Step by step guides
Top Lists Top ten
Opinion Over Controversial Topics Provide perspective
Data Interesting stats
News Whatâs trending
Interviews Meet the team
Infographics Turn data into a visual format
Product, Service, or Content Highlight what you do
Reviews Provide opinion
Pro/Con lists Help make people make decisions
Video/Audio Content Bite size information
Seasonal Content Valentines day, Pirates day, Christmas etc.
37. WHY ARE YOU USING SOCIAL MEDIA?
Goals will help you measure whatâs working â You might have different goals for different channels
WHAT ARE YOUR GOALS
42. Social Media @Tashsb
FACEBOOK
⢠Influenced by when people like, comment & share
Story bumping - resurface stories that people did not scroll down far
enough to see but are still getting lots of engagement.
⢠From Jan 2015 - Facebook will begin monitoring and reducing the
appearance of overly promotional posts
⢠To reduce the number of posts containing misleading or false news,
Facebook has announced that the News Feed algorithm will begin to
factor in when many people flag a post as false or choose to delete
posts.
https://blog.bufferapp.com/facebook-news-feed-algorithm
Š Coletivo Mambembe
44. Social Media @Tashsb
A perfect Facebook post:
⢠is a link
⢠is brief - 40 characters or
fewer, if you can swing it
⢠gets published at non-peak
times
⢠follows other posts on a
regular schedule
⢠timely and newsworthy
https://blog.bufferapp.com/anatomy-of-a-perfect-facebook-post
WHAT FACEBOOK LIKES
46. Social Media @Tashsb
A perfect Facebook post:
⢠is a link
⢠is brief - 40 characters or
fewer, if you can swing it
⢠gets published at non-peak
times
⢠follows other posts on a
regular schedule
⢠timely and newsworthy
https://blog.bufferapp.com/anatomy-of-a-perfect-facebook-post
WHAT FACEBOOK LIKES
54. Social Media @TashsbŠ Aaron Stidwell
FACEBOOK CONCLUSION & TIPS
⢠Choose your goals for Facebook
⢠Test post styles, imagery and text
⢠Look at insights
⢠Set aside a budget for paid.
57. Social Media @TashsbSocial Media Training @Tashsb
Followerwonk & JustUnfollo
IS YOUR AUDIENCE ON TWITTER?
58. Social Media @Tashsb
HOW TO SEARCH
⢠Look at who your
competitors are following?
⢠Look at who is following
your competitors?
⢠Who is famous in your
industry?
⢠Who is local?
⢠Who is a brand
ambassador?
⢠Who has similar interests?
59. Social Media @Tashsb
USE LISTS
⢠The timeline you wished you had
⢠Journalists and bloggers
⢠Influencers
⢠Customer/ Clients
⢠Competitors
⢠By sector
⢠Location based lists
61. Schedule your posts, keep pics big and maintain editorial sign off,
use BufferApp
@NoisyMonkey @Tashsb
62.
63. Social Media @Tashsb
⢠Tweets that include hashtags are 33% more likely
to get retweeted than tweets without hashtags
http://hashtagify.me
64.
65. Social Media @Tashsb
WHAT WORKS
Using images, videos & gifs, sharing other peoples content and
reaching out to people.
Tweets with images receive 18% more clicks, 89% more
favourites and 150% more retweets
69. Social Media @Tashsb
⢠Clear CTA âClick Hereâ
⢠Use Urgency âRight Nowâ
⢠Use Pictures & resize your images
⢠Comment donât just RT
⢠Tweet often and regularly
⢠Share your message more than once
⢠Be patient
TWITTER CONCLUNSION & TIPS
79. Social Media @Tashsb
WHAT WORKS
⢠Pin more often, and space out your pins
⢠Apply for Rich Pins for your website or blog
⢠Create the right-sized images (2:3 or 1:3.5, with a
minimum width of 600 pixels.)
⢠Write better descriptions â keyword-rich, detailed
⢠Use correct capitalisation and punctuation
⢠No hashtags
⢠No promotional information (â10% offâ or âTwo for $9.99!â)
⢠No salesy calls to action (âBuy now!â)
⢠No references to Pinterest functionality (âClick here to pin!â).
⢠Use multiple images within a pin
⢠Create Pins with text in them
https://blog.bufferapp.com/pinterest-marketing-tips
https://business.pinterest.com/sites/business/files/how-to-make-great-pins-guide-en-01.pdf
80. Social Media @Tashsb
⢠Use attractive & engaging images
⢠Write optimised descriptions for your pins
⢠Think about trends
⢠A mix of your pins and others
⢠Use secret boards to inspire
⢠Tell your story
⢠Pin at the right time for your audience
PINTEREST TIPS
Š Aaron Stidwell
93. Social Media @Tashsb
⢠Use relevant #
⢠Converse
⢠Be involved in your community
⢠Tell your story
⢠Think about trends
INSTAGRAM TIPS
Š Aaron Stidwell
103. Social Media @Tashsb
ITâS ABOUT PEOPLE
CONNECTING WITH
PEOPLE
⢠Make sure your team have
optimised profiles
- Good profile images
- Links to your website
- Use key terms you want to be found for
⢠Connect
- Be genuine
- Give them a reason to trust you