This document provides an overview of concierge medicine. It discusses the history and models of concierge medicine, benefits for physicians and patients, growth in specialty concierge practices, and concludes by encouraging physicians to learn more about making the transition to concierge medicine.
Chronic Care Management (CCM): Understand how to capture incremental revenueDiagnotes, Inc.
By now you’ve likely heard that qualifying physicians can receive approximately $42/patient/month from CMS for non-face-to-face care management of patients with two or more chronic conditions. And, in many cases, with the right tracking and reporting, you may be able to capture this revenue for work your team is already doing. In just 30 minutes, you will understand the chronic care management program requirements and see how easy it is to capture and report qualifying activities.
Mastering the HCAHPS by providing patients more than customer service, engage them in a customer experience. The audience was doctors and nurses, but the lessons apply to all hospital staff.
Chronic Care Management (CCM): Understand how to capture incremental revenueDiagnotes, Inc.
By now you’ve likely heard that qualifying physicians can receive approximately $42/patient/month from CMS for non-face-to-face care management of patients with two or more chronic conditions. And, in many cases, with the right tracking and reporting, you may be able to capture this revenue for work your team is already doing. In just 30 minutes, you will understand the chronic care management program requirements and see how easy it is to capture and report qualifying activities.
Mastering the HCAHPS by providing patients more than customer service, engage them in a customer experience. The audience was doctors and nurses, but the lessons apply to all hospital staff.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
Yvonne Chase has a strategy. She shows how hospitals can prepare for the paradigm shift of value-based purchasing. She has the exact revenue cycle tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge – all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
Medicare Access and Chip Reauthorization Act (MACRA) is the law that changes how Providers are to be reimbursed. One of the key characteristics is that it rewards Providers based on value and not volume.
PowerPoint: Practical Approaches to Improving Patient Pre-Op PreparationEmCare
Michael Hicks, MD, MBA, FACHE, CEO of EmCare Anesthesia, and Lisa Kerich, PA-C, VP of Operations for EmCare Anesthesia, provide expert advice for improving the performance of your O.R. through an integrated, collaborative approach. Learn how Pre-Anesthesia Testing (PAT) clinics are being used successfully to improve patient readiness, surgeon satisfaction and financial performance.
Originally presented Sept. 17, 2015, as a webinar in partnership with Becker's Hospital Review.
Saving Lives: Effective Healthcare Communication Empowers Care ManagementHealth Catalyst
With an estimated 80 percent of medical errors resulting from miscommunication among healthcare teams, organizations can significantly improve outcomes with better communication. A communication methodology outlines the essential information clinicians need to share, giving care teams the knowledge they need, when they need it, to make informed treatment decisions.
One communication toolkit, SBAR (Situation, Background, Assessment, Recommendation), defines the essential information clinicians must share when they hand off patient care from the inpatient to the ambulatory setting:
1. S (situation): The patient’s current situation.
2. B (background): Information about the current situation.
3. A (assessment): Assessment of the situation and background and potential treatment options.
4. R (recommendation): Recommended action.
Managing the hospital in-patient experience | Understanding where to investSiegel+Gale
Few would argue the importance of delivering a quality patient experience, but how do you determine where improvements would have the greatest impact?
Siegel+Gale's Rolf Wulfsberg, PhD, Global Director of Quantitative Insights, shares a unique analysis of patient experience data from a national study of hospital patients.
+ Gain insights into the findings of our recent PinPoint™ study that examined the experiences of 500 hospital patients nationally
+ Learn how it is possible to segregate the impact of different touch points on the overall patient experience
+ See patient experience strategy maps that help inform investment decisions
+ Understand how the drivers of patient acquisition differ from the drivers of retention (e.g., word of mouth recommendations to others)
+ Learn some specific steps that can be taken to improve the hospital experience
Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences. We deliver comprehensive services in brand development, simplification, research and digital media. Since our founding by brand sage and simplification pioneer Alan Siegel in 1969, Siegel+Gale's mantra has been "Simple is Smart."
EHR Implementation project: Addressing problems with the current EHR system in Star Health and proferring Hypothetic solutions.
Case study of YNHHS EHR implementation strategy.
A presentation by Dr Imran Waheed, Consultant Psychiatrist, on strategies to reduce the length of stay of psychiatric inpatients. Delivered in Birmingham, UK in July 2010.
Hi! Take a look at this article with a list of health informatics capstone project ideas. https://www.capstoneproject.net/choosing-a-great-topic-for-your-healthcare-informatics-capstone-project/
Look at great health informatics capstone project examples following the link https://www.dnpcapstoneproject.com/50-outstanding-health-administration-capstone-topics-that-bring-you-the-success/
8 Ways to Market Your Concierge Medical Practice to MillennialsSpecialdocs
Experts recognize that Millennials are shaping the future of the healthcare industry. Specialdocs offers these 8 concierge medical practice marketing tips to reach this young generation.
Bookends of the Patient Experience: Improvement Strategies from Admission to ...TraceByTWSG
Yvonne Chase has a strategy. She shows how hospitals can prepare for the paradigm shift of value-based purchasing. She has the exact revenue cycle tools and processes used to streamline patient access, coordinate patient care and conduct patient follow-up post discharge – all while monitoring patient interactions to ensure clear and accurate communication from the first point of contact to the last.
Medicare Access and Chip Reauthorization Act (MACRA) is the law that changes how Providers are to be reimbursed. One of the key characteristics is that it rewards Providers based on value and not volume.
PowerPoint: Practical Approaches to Improving Patient Pre-Op PreparationEmCare
Michael Hicks, MD, MBA, FACHE, CEO of EmCare Anesthesia, and Lisa Kerich, PA-C, VP of Operations for EmCare Anesthesia, provide expert advice for improving the performance of your O.R. through an integrated, collaborative approach. Learn how Pre-Anesthesia Testing (PAT) clinics are being used successfully to improve patient readiness, surgeon satisfaction and financial performance.
Originally presented Sept. 17, 2015, as a webinar in partnership with Becker's Hospital Review.
Saving Lives: Effective Healthcare Communication Empowers Care ManagementHealth Catalyst
With an estimated 80 percent of medical errors resulting from miscommunication among healthcare teams, organizations can significantly improve outcomes with better communication. A communication methodology outlines the essential information clinicians need to share, giving care teams the knowledge they need, when they need it, to make informed treatment decisions.
One communication toolkit, SBAR (Situation, Background, Assessment, Recommendation), defines the essential information clinicians must share when they hand off patient care from the inpatient to the ambulatory setting:
1. S (situation): The patient’s current situation.
2. B (background): Information about the current situation.
3. A (assessment): Assessment of the situation and background and potential treatment options.
4. R (recommendation): Recommended action.
Managing the hospital in-patient experience | Understanding where to investSiegel+Gale
Few would argue the importance of delivering a quality patient experience, but how do you determine where improvements would have the greatest impact?
Siegel+Gale's Rolf Wulfsberg, PhD, Global Director of Quantitative Insights, shares a unique analysis of patient experience data from a national study of hospital patients.
+ Gain insights into the findings of our recent PinPoint™ study that examined the experiences of 500 hospital patients nationally
+ Learn how it is possible to segregate the impact of different touch points on the overall patient experience
+ See patient experience strategy maps that help inform investment decisions
+ Understand how the drivers of patient acquisition differ from the drivers of retention (e.g., word of mouth recommendations to others)
+ Learn some specific steps that can be taken to improve the hospital experience
Siegel+Gale is a global strategic branding firm committed to building world-class brands through elegantly simple, unexpectedly fresh strategies, stories and experiences. We deliver comprehensive services in brand development, simplification, research and digital media. Since our founding by brand sage and simplification pioneer Alan Siegel in 1969, Siegel+Gale's mantra has been "Simple is Smart."
EHR Implementation project: Addressing problems with the current EHR system in Star Health and proferring Hypothetic solutions.
Case study of YNHHS EHR implementation strategy.
A presentation by Dr Imran Waheed, Consultant Psychiatrist, on strategies to reduce the length of stay of psychiatric inpatients. Delivered in Birmingham, UK in July 2010.
Hi! Take a look at this article with a list of health informatics capstone project ideas. https://www.capstoneproject.net/choosing-a-great-topic-for-your-healthcare-informatics-capstone-project/
Look at great health informatics capstone project examples following the link https://www.dnpcapstoneproject.com/50-outstanding-health-administration-capstone-topics-that-bring-you-the-success/
8 Ways to Market Your Concierge Medical Practice to MillennialsSpecialdocs
Experts recognize that Millennials are shaping the future of the healthcare industry. Specialdocs offers these 8 concierge medical practice marketing tips to reach this young generation.
Advantage of the switching to concierge medicinejayegolard
Concierge Medicine is a relationship between a patient and a primary care physician in which the patient pays an annual fee or retainer. If you want to get help Concierge Doctor Help in south Florida then Visit our website: http://www.summitmedicalfla.com/
Considering a switch to concierge medicine? Not sure where to start or whether a concierge model is right for you? Tune in for our webinar and learn the key steps to becoming a concierge doctor.
Concierge medicine has been steadily gaining popularity, especially with the uptick in high-deductible insurance plans and the burden of ballooning overhead costs and overflowing patient loads on primary care doctors. In a world where physician burnout affects almost half of all doctors, many have turned to a concierge model to alleviate headaches with insurance, increase practice profitability, and refocus efforts on providing high-quality patient care.
In this presentation, you’ll learn:
*Which model is right for you — concierge or direct primary care.
*If your patient population is a good fit for a concierge model.
*How to establish your rates.
*How to break the news to patients — the right way.
This slideshare is also available as a webinar with speaker Nathaniel Arana. To request a recording, visit http://try.evisit.com/june-webinar-how-to-become-a-concierge/
Capstone project for the Health Services Administration Program at Auburn University. Each team is required to write a business plan for a medical practice. Our business plan for Premiere Concierge Services based in Daphne, Alabama is a comprehensive plan for a potentially highly profitable practice. The business plan covers: strategic planning, marketing, organization and design, business floor plan and layout, staffing, regulatory compliance plans, finance and accounting, and technology. Personally responsible for writing the technology section of the plan. Collaborated with other team members to complete the strategic planning section.
Access Control with Concierge: One Tool To Rule Them AllKarthik Rangarajan
A lot of startups, like the one I work in, use a lot of third-party SAAS services as part of their day-to-day job. Services like Google Apps, AWS, Slack, Salesforce, GitHub, Atlassian Suite, etc. are commonplace. The ITOps teams, however, have to live the nightmare of managing access to all of these different tools and services - especially during onboarding and offboarding. Add to this MIX internal services such as VPN, SSH Servers, internal tools, etc., it becomes almost impossible to handle access control manually. Faced with this very same problems, we created a tool called Concierge. Concierge aims to be the one-stop-shop for all access control related solutions - sync with the HR directory, automatically sync with AD/LDAP and add people to appropriate groups, as well as grant access to various tools and services based on their roles, and provide the ITOps team a holistic view of who has access to what. Concierge also revokes access upon offboarding, role change, or any other event as necessary.
The asquith group case study some statisticsasalarsson
21% of young people in Australia do not complete secondary school. (Deloitte Access Economics, 2012) In Victoria an estimated 10,000 school-age people disengage early from education every year.
Young people who do not finish school are far more likely to be unemployed into their 20s and beyond than their contemporaries.
In 2011, about 35 per cent of 20-24 year old Victorians whose highest level of school attainment was Year 11 or below were either unemployed or had withdrawn entirely from the workforce or study.
E an 35 n° 4 una torre se cubre de verde por carlos sanchez saraviaCarlos Sanchez Saravia
El Oasia hotel de Singapur introduce el verde en sus fachadas para crear, en un sector de la ciudad de alta densidad, amplias áreas públicas para la recreación y la interacción social rodeadas de una vegetación de zona tropical.
Achieving Rapid Cost Reduction and Revenue Improvement by Engaging Clinicians...PYA, P.C.
PYA Principal Kent Bottles, MD, gave the keynote address, “Achieving Rapid Cost Reduction & Revenue Improvement by Engaging Clinicians & Administrators,” at the recent Healthcare Financial Management Association’s (HFMA) 2014 Fall Institute in Bloomington, Indiana. In the presentation, he talked about how to engage physicians in all of the efforts needed to respond to the Affordable Care Act and healthcare payment reform.
How to Build Your Mitochondrial Medical Homemitoaction
Topics include:
The importance of a medical home for a mitochondrial disease patient.
Definition of a medical home.
How to establish a medical home.
Why a medical home is an important component of good patient advocacy.
Tips on maintaining a healthy medical home relationship.
Wees will describe theses issues primarily from a pediatric perspective, but she will give adult examples as well.
Wees is a patient advocate with Empowered Medical Advocacy. She assists parents and caregivers each week in navigating toward improved quality of life for their child and their families.
Pharmacy career pathways | Pharmacy is Right for meAyoub Ali
Pharmacy career pathways | Pharmacy is Right for me
“A pharmacy career is a diverse and rewarding profession, with opportunities for patient care, scientific research and innovation.”
https://thepharmacytime.com/2021/08/12/pharmacy-career-pathways-pharmacy-is-right-for-me/
Enhancing the quality of life for people living with long term conditions.
https://mhealthinsight.com/2016/06/27/join-us-at-the-kings-funds-digital-health-care-congress/
At the 2014 HFMA National Institute, PYA Principal and Chief Medical Officer of PYA Analytics, Kent Bottles, MD, spoke about the strategies that hospitals and health systems are using to decrease per-capita cost, while increasing quality. In the session, “Achieving Rapid Cost Reduction and Revenue Improvement by Engaging Clinicians and Administrators,” Bottles offered tactics for engagement.
Advancing Team-Based Care: Complex Care Management in Primary CareCHC Connecticut
This webinar investigated the ways that team members can contribute to the care of patients with complex medical and/or social needs. The focus was on developing the expanded care team and ensuring ready communication between the core and expanded care teams. Models for effective care management were presented.
This webinar was presented May 5, 2016 3:00 p.m. Eastern Time
India Clinical Trials Market: Industry Size and Growth Trends [2030] Analyzed...Kumar Satyam
According to TechSci Research report, "India Clinical Trials Market- By Region, Competition, Forecast & Opportunities, 2030F," the India Clinical Trials Market was valued at USD 2.05 billion in 2024 and is projected to grow at a compound annual growth rate (CAGR) of 8.64% through 2030. The market is driven by a variety of factors, making India an attractive destination for pharmaceutical companies and researchers. India's vast and diverse patient population, cost-effective operational environment, and a large pool of skilled medical professionals contribute significantly to the market's growth. Additionally, increasing government support in streamlining regulations and the growing prevalence of lifestyle diseases further propel the clinical trials market.
Growing Prevalence of Lifestyle Diseases
The rising incidence of lifestyle diseases such as diabetes, cardiovascular diseases, and cancer is a major trend driving the clinical trials market in India. These conditions necessitate the development and testing of new treatment methods, creating a robust demand for clinical trials. The increasing burden of these diseases highlights the need for innovative therapies and underscores the importance of India as a key player in global clinical research.
Defecation
Normal defecation begins with movement in the left colon, moving stool toward the anus. When stool reaches the rectum, the distention causes relaxation of the internal sphincter and an awareness of the need to defecate. At the time of defecation, the external sphincter relaxes, and abdominal muscles contract, increasing intrarectal pressure and forcing the stool out
The Valsalva maneuver exerts pressure to expel faeces through a voluntary contraction of the abdominal muscles while maintaining forced expiration against a closed airway. Patients with cardiovascular disease, glaucoma, increased intracranial pressure, or a new surgical wound are at greater risk for cardiac dysrhythmias and elevated blood pressure with the Valsalva maneuver and need to avoid straining to pass the stool.
Normal defecation is painless, resulting in passage of soft, formed stool
CONSTIPATION
Constipation is a symptom, not a disease. Improper diet, reduced fluid intake, lack of exercise, and certain medications can cause constipation. For example, patients receiving opiates for pain after surgery often require a stool softener or laxative to prevent constipation. The signs of constipation include infrequent bowel movements (less than every 3 days), difficulty passing stools, excessive straining, inability to defecate at will, and hard feaces
IMPACTION
Fecal impaction results from unrelieved constipation. It is a collection of hardened feces wedged in the rectum that a person cannot expel. In cases of severe impaction the mass extends up into the sigmoid colon.
DIARRHEA
Diarrhea is an increase in the number of stools and the passage of liquid, unformed feces. It is associated with disorders affecting digestion, absorption, and secretion in the GI tract. Intestinal contents pass through the small and large intestine too quickly to allow for the usual absorption of fluid and nutrients. Irritation within the colon results in increased mucus secretion. As a result, feces become watery, and the patient is unable to control the urge to defecate. Normally an anal bag is safe and effective in long-term treatment of patients with fecal incontinence at home, in hospice, or in the hospital. Fecal incontinence is expensive and a potentially dangerous condition in terms of contamination and risk of skin ulceration
HEMORRHOIDS
Hemorrhoids are dilated, engorged veins in the lining of the rectum. They are either external or internal.
FLATULENCE
As gas accumulates in the lumen of the intestines, the bowel wall stretches and distends (flatulence). It is a common cause of abdominal fullness, pain, and cramping. Normally intestinal gas escapes through the mouth (belching) or the anus (passing of flatus)
FECAL INCONTINENCE
Fecal incontinence is the inability to control passage of feces and gas from the anus. Incontinence harms a patient’s body image
PREPARATION AND GIVING OF LAXATIVESACCORDING TO POTTER AND PERRY,
An enema is the instillation of a solution into the rectum and sig
Welcome to Secret Tantric, London’s finest VIP Massage agency. Since we first opened our doors, we have provided the ultimate erotic massage experience to innumerable clients, each one searching for the very best sensual massage in London. We come by this reputation honestly with a dynamic team of the city’s most beautiful masseuses.
Global launch of the Healthy Ageing and Prevention Index 2nd wave – alongside...ILC- UK
The Healthy Ageing and Prevention Index is an online tool created by ILC that ranks countries on six metrics including, life span, health span, work span, income, environmental performance, and happiness. The Index helps us understand how well countries have adapted to longevity and inform decision makers on what must be done to maximise the economic benefits that comes with living well for longer.
Alongside the 77th World Health Assembly in Geneva on 28 May 2024, we launched the second version of our Index, allowing us to track progress and give new insights into what needs to be done to keep populations healthier for longer.
The speakers included:
Professor Orazio Schillaci, Minister of Health, Italy
Dr Hans Groth, Chairman of the Board, World Demographic & Ageing Forum
Professor Ilona Kickbusch, Founder and Chair, Global Health Centre, Geneva Graduate Institute and co-chair, World Health Summit Council
Dr Natasha Azzopardi Muscat, Director, Country Health Policies and Systems Division, World Health Organisation EURO
Dr Marta Lomazzi, Executive Manager, World Federation of Public Health Associations
Dr Shyam Bishen, Head, Centre for Health and Healthcare and Member of the Executive Committee, World Economic Forum
Dr Karin Tegmark Wisell, Director General, Public Health Agency of Sweden
Antibiotic Stewardship by Anushri Srivastava.pptxAnushriSrivastav
Stewardship is the act of taking good care of something.
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
WHO launched the Global Antimicrobial Resistance and Use Surveillance System (GLASS) in 2015 to fill knowledge gaps and inform strategies at all levels.
ACCORDING TO apic.org,
Antimicrobial stewardship is a coordinated program that promotes the appropriate use of antimicrobials (including antibiotics), improves patient outcomes, reduces microbial resistance, and decreases the spread of infections caused by multidrug-resistant organisms.
ACCORDING TO pewtrusts.org,
Antibiotic stewardship refers to efforts in doctors’ offices, hospitals, long term care facilities, and other health care settings to ensure that antibiotics are used only when necessary and appropriate
According to WHO,
Antimicrobial stewardship is a systematic approach to educate and support health care professionals to follow evidence-based guidelines for prescribing and administering antimicrobials
In 1996, John McGowan and Dale Gerding first applied the term antimicrobial stewardship, where they suggested a causal association between antimicrobial agent use and resistance. They also focused on the urgency of large-scale controlled trials of antimicrobial-use regulation employing sophisticated epidemiologic methods, molecular typing, and precise resistance mechanism analysis.
Antimicrobial Stewardship(AMS) refers to the optimal selection, dosing, and duration of antimicrobial treatment resulting in the best clinical outcome with minimal side effects to the patients and minimal impact on subsequent resistance.
According to the 2019 report, in the US, more than 2.8 million antibiotic-resistant infections occur each year, and more than 35000 people die. In addition to this, it also mentioned that 223,900 cases of Clostridoides difficile occurred in 2017, of which 12800 people died. The report did not include viruses or parasites
VISION
Being proactive
Supporting optimal animal and human health
Exploring ways to reduce overall use of antimicrobials
Using the drugs that prevent and treat disease by killing microscopic organisms in a responsible way
GOAL
to prevent the generation and spread of antimicrobial resistance (AMR). Doing so will preserve the effectiveness of these drugs in animals and humans for years to come.
being to preserve human and animal health and the effectiveness of antimicrobial medications.
to implement a multidisciplinary approach in assembling a stewardship team to include an infectious disease physician, a clinical pharmacist with infectious diseases training, infection preventionist, and a close collaboration with the staff in the clinical microbiology laboratory
to prevent antimicrobial overuse, misuse and abuse.
to minimize the developme
Leading the Way in Nephrology: Dr. David Greene's Work with Stem Cells for Ki...Dr. David Greene Arizona
As we watch Dr. Greene's continued efforts and research in Arizona, it's clear that stem cell therapy holds a promising key to unlocking new doors in the treatment of kidney disease. With each study and trial, we step closer to a world where kidney disease is no longer a life sentence but a treatable condition, thanks to pioneers like Dr. David Greene.
CHAPTER 1 SEMESTER V - ROLE OF PEADIATRIC NURSE.pdfSachin Sharma
Pediatric nurses play a vital role in the health and well-being of children. Their responsibilities are wide-ranging, and their objectives can be categorized into several key areas:
1. Direct Patient Care:
Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
This includes tasks like:
Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
3. Collaboration and Advocacy:
Objective: Collaborate effectively with doctors, social workers, therapists, and other healthcare professionals to ensure coordinated care for children.
Objective: Advocate for the rights and best interests of their patients, especially when children cannot speak for themselves.
This includes tasks like:
Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
4. Professional Development and Research:
Objective: Stay up-to-date on the latest advancements in pediatric healthcare through continuing education and research.
Objective: Contribute to improving the quality of care for children by participating in research initiatives.
This includes tasks like:
Attending workshops and conferences on pediatric nursing.
Participating in clinical trials related to child health.
Implementing evidence-based practices into their daily routines.
By fulfilling these objectives, pediatric nurses play a crucial role in ensuring the optimal health and well-being of children throughout all stages of their development.
VERIFICATION AND VALIDATION TOOLKIT Determining Performance Characteristics o...
Concierge Medicine
1. Terrence L. Bauer, Specialdocs
J. Pat Tokarz, MD, Specialdocs
Teresa Iafolla, eVisit
Concierge Medicine:
A Guide for the Risk-Averse
Physician
2. Who We Are
Teresa Iafolla
Director of Content Marketing, eVisit
tiafolla@evisit.com
Terrence L. Bauer
CEO, Specialdocs
tbauer@specialdocs.com
@eVisit
@Specialdocs
J. Pat Tokarz, MD
Chief Medical Advisor, Specialdocs
ptokarzmd@specialdocs.com
3. Terrence L. Bauer
Chief Executive Officer, Specialdocs Consultants LLC
• For Specialdocs: accelerate growth and enhance the
portfolio of value-added services for physician-clients.
• Three decades of experience, including:
• Co-founder, president, CEO and director of Orion
HealthCorp
• CEO of Bauer Health, LLC
• Principal and strategy practice leader at healthcare
consulting firm Stroudwater Associates
specialdocs.com
tbauer@specialdocs.com
Connect
4. J. Pat Tokarz, MD
Chief Medical Advisor, Specialdocs
• More than three decades at Northern Virginia Family Practice
• Transitioned to concierge medicine in 2005, followed by three
other physicians in his group
• Undergrad at Stanford, MD at the University of Tennessee,
Center for Health Care Sciences in Memphis
• Family Practice residency and a teaching fellowship at Hershey
Medical Center
• Best Doctor in America (2005-2010) and Top Doctor (1995, 1997,
2010, 2011, 2012)
Connect specialdocs.com
ptokarzmd@specialdocs.com
5. A Short History of Concierge
Medicine
• First practice started by two Seattle physicians in the late 1990s
• Fee: almost $15,000 per person annually
• Patients included the Seattle Seahawks, among others
• Benefits included immediate same-day appointments,
24/7 direct access via their cell phones; accompaniment to
other medically related appointments, and other
personalized, unique amenities
6
6. Today…
• Approximately 10,000-12,000 physicians actively
practice some form of concierge medicine
• Membership medicine is estimated to grow 3-6% a
year
Source: Concierge Medicine Today
7
7. Concierge Medicine Model
Full concierge:
• Membership fee to patients, typically $1,800 - $2,000 a year
• 300 to 600 patients vs. 2,500 patients seen by typical physician
• Multiple benefits, including 24/7 access to personal physician,
house calls, annual physicals, a broad range of primary care
services
Direct primary care (DPC):
• No third party payer involvement - reduces overhead expenses
• Monthly fee (generally from $25 to $85) covers all primary care
services performed in office, regardless of number of visits
• Access to and relationship with personal physician
• Typically appeals to younger patients
8
8. The Case for Concierge Medicine
• Changing healthcare environment leads to a different type of medical
practice:
• No time for personalized care
• No time to focus on prevention
• No time to treat the whole patient
• Demand for concierge medicine increases:
• Patients want to become more active participants in their own
healthcare
• Physicians want to remain autonomous and practice medicine the
way it used to be
9
9. Physician Burnout
10
Source: Medscape, Monday
April 11, 2016
Physician Burnout: It Just Keeps
Getting Worse.
“This year, 46% of all physicians
responded that they had
burnout, which is a substantial
increase since the Medscape
2013 Lifestyle Report, in which
burnout was reported in slightly
under 40% of respondents.”
The Medscape chart shows
physician burnout by specialty.
10. Why Dr. Tokarz Made the Change
• Dysfunctional system, approaching burnout
• Patient requests for more time with the physician
who knows them best
• Change to concierge: provide services such as
comprehensive health risk assessment and
development of a personal wellness plan
• Practice became patient-centered, not insurance-
centered
• Reduced costs, improved outcomes and patient
satisfaction
11
11. 12
• Key to attracting more students to
primary care
• Best hope for independent primary care
to survive and thrive
Long Term
12. The Value of Concierge Care
The concierge model works on every level, providing
doctors with income that is not driven by volume, as
well as providing time to treat their patients for an
entire range of complex issues.
13
13. Hallmarks of Concierge Medicine
Patient-centered
• A powerful focus on long term health and wellness
• A strong physician-patient relationship
– A better understanding of patient and family medical history
and concerns
• More time for physician to research and provide treatment options for
unique health issues
14
14. Hallmarks of Concierge Medicine
Patient-Centered
• Extended office visits: 30 minutes
• Appointments: within 24 hours of a patient’s call
• The doctor is always in: not a physician’s assistant or nurse practitioner
• Calls to the office answered promptly by real people with a real concern
for patients’ health and well being
• Direct access to physician during office hours, and extended office hours
• Physician’s personal cell phone number, email access after office hours
15
15. Enhancing the Patient Experience
• Specialdocs survey of thousands of patients
• 98% very satisfied with care they receive from their
concierge physician
16
16. Enhancing Outcomes
17
Good medicine: better outcomes reported for concierge patients in
numerous studies
• The healing power of a strong physician-patient relationship is evidence-
based
• Research shows:
• Patients in concierge practices experienced significantly reduced
utilization rates for emergency department visits and inpatient
admissions.
• Personalized medicine models achieve positive outcomes in terms of
health care expenditures and improved health.
17. Enhancing Physician Satisfaction
• Fewer patients than those in conventional practices allows for more
time with each patient
• Put patients at the center of care, not medical managers or
institutions
• Less stress
• Increased opportunity for maintaining and enhancing the physician-
patient relationship
• Reduced time needed for paperwork/EMR requirements
• More time to focus on preventative care for patients
• Practice sustainability and increased revenues opportunities
• A remarkable transformation of professional and personal life
18
18. Concierge Medicine Continues to
Grow…Beyond Primary Care
• Primary care and family medicine account for most concierge
practices, but…
• Sub-specialty concierge practices continue to grow as
reimbursements shrink for:
• Cardiology
• Endocrinology
• Pulmonology
• Pediatrics
• OB/GYN
19
19. Cardiology
• Leading cardiologist and “Special Doc” John R.
Levinson, MD, PhD, founder of the country’s
first concierge subspecialty practice, AllCare
Medical, LLC, in Boston
20
20. Endocrinology
Endocrinology, with its focus on complex metabolic issues,
also fits well within the concierge medicine model.
“Personalized medicine provides the best opportunity to combine my
expertise in endocrinology with internal medicine and primary care.
My practice gives me more time to ‘think outside the box’ and care
for patients without onerous financial disincentives.”
- “Special Doc” David A. Chappell, MD
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21. Functional and Integrated
Medicine
• “Special Doc” Uday Jani, MD, board-certified
internist, has a fellowship in integrated
medicine and advanced training in functional
medicine
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24. Learn More about Concierge
Medicine:
• Call us: 847-432-4502
• Email us:
– Terry: tbauer@specialdocs.com
– Pat: ptokarzmd@specialdocs.com
• Take the next STEP – Specialdocs Test for Evaluating Physicians
https://specialdocs.com/welcome
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25. Questions?
Teresa Iafolla
Director of Content Marketing, eVisit
tiafolla@evisit.com
Terrence L. Bauer
CEO, Specialdocs
tbauer@specialdocs.com
@eVisit
@Specialdocs
J. Pat Tokarz, MD
Chief Medical Advisor, Specialdocs
ptokarzmd@specialdocs.com
Editor's Notes
Will I Retain Ownership Of My Practice?
Will My New Practice Reflect My Philosophy and Values?
What Are The Terms Of My Contract?
Who Controls My Fee Revenues?
Will I Receive Regulatory Guidance?