The document discusses personal electronic devices in libraries. It begins by introducing the topic and noting the problems libraries are trying to solve regarding gadgets. It then provides details on the rise of iOS and Android devices and discusses how libraries can manage these operating systems. It concludes by covering legal issues like digital rights management and licensing terms for content on devices like Kindles.

1. Personal Electronics
& the Library
Computers in Libraries 2012
Jason Griffey
Head of Library Information Technology
University of Tennessee at Chattanooga

2. Part the First
• Introduction
• What do we want from this?
• What sorts of problems are we trying
to solve?
• Why gadgets?

3. Part the Second
• Petting zoo!
• Why devices are ultimately not important
• Why devices are ultimately very important

4. Part the Third
• Legal issues
• How we do it
• Fixing your problems
• Answering your questions
• Fixing your questions
• Answering your problems

5. Part the First
• Introduction
• What do we want from this?
• What sorts of problems are we trying
to solve?
• Why gadgets?

6. Why Gadgets?

7. personal electronics are
personal

8. “When we were an
agrarian nation, all cars
were trucks. But as
people moved more
towards urban
centers, people started
to get into cars.”

9. What does a Post-PC world
look like?

11. single-purpose devices

14. multi-purpose devices

17. numbers

18. In 2008, Apple sold more iPhones than
in 2007.
In 2009, they sold more than in
2007 & 2008 combined
In 2010, they sold more than 2007,
2008, & 2009 combined
In 2011, they sold more than 2007, 2008,
2009, & 2010 combined.

19. 55.28 million iPads sold

24. http://royal.pingdom.com/2011/04/20/ipad-used-more-than-
linux-computers/

25. 18% Visitors to the UTC
428,032 Library
1,973,612
82%
Gate Count
Website Visits, excluding i

26. 0.24%
2.89%
18.25% Type of Device on
Campus Network
39.31%
39.32%
Macintosh OSes
Windows OSes
Mobile Devices
Game Consoles
Other (Mostly Linux)

27. 3000
2173
2250
839 1500
770
695
69
750
393
5
iPhoto
41
iPod
iPad
Droid
ChromeOS
windowsCE
HPWebOS
KindleFire 0
Android
iPad

28. 65.4%

29. Part the Second
• Petting zoo
• Why devices are ultimately not important
• Why devices are ultimately very important

30. operating systems
vs
devices

31. Massive
Confusion
Photo by lrargerich - http://flic.kr/p/5xKLff

32. iOS

33. Android

34. Windows 8

35. iOS devices

36. Photo by blakespot - http://flic.kr/p/8gQqT8

37. iPhone
First iOS device
Camera
GPS
3G data
Photo by Yutaka Tsutano - http://flic.kr/p/8d4Xtj

38. iPod Touch
Newest model has camera
No GPS
Wifi Data
Photo by philcampbell - http://flic.kr/p/8Hya1Y

39. iPad
Models: wifi, 3G, LTE
Has camera
3G & LTE versions have GPS
Photo by milijonar - http://flic.kr/p/9tC58i

40. Android devices

41. Photo by andrewasmith - http://flic.kr/p/9hHxwf

43. http://www.google.com/phone

44. http://en.wikipedia.org/wiki/
List_of_Android_devices

45. Windows 8

52. Photo by geoffeg - http://flic.kr/p/gvMnZ

53. managing iOS

54. iTunes

55. Apple Configurator

56. http://www.apple.com/support/iphone/enterprise/

57. http://www.apple.com/iphone/business/integration/

58. managing android

59. http://googleenterprise.blogspot.com/2010/10/bring-
your-phone-to-work-day-managing.html

60. http://googleenterprise.blogspot.com/2011/04/
putting-android-to-work-for-your.html

61. eReaders & More

62. eInk

63. Photo by bfishadow - http://flic.kr/p/5ZyXJj

64. Photo by pt - http://flic.kr/p/5k4mos

65. types, differences,
decisions

66. Photo by libraryman - http://flic.kr/p/8GvC54

67. Kindle
Photo by 3water - http://flic.kr/p/8FrYS4

68. Nook
Photo by AMDavidson - http://flic.kr/p/7x1ZjG

69. Sony Readers

70. Why Kindle Wins
Ubiquity & Invisiblity
Photo by oskay - http://flic.kr/p/6hFCmJ

71. Part the Third
• Legal issues
• How we do it
• Fixing your problems
• Answering your questions
• Fixing your questions
• Answering your problems

72. File Protection

73. Digital Rights Management
or, digital restrictions management
Photo by YayAdrian - http://flic.kr/p/orL2P

74. What kind of road?

75. Adobe DRM
Most common
Photo by ~Brenda-Starr~ - http://flic.kr/p/87qutk

76. Apple
Fairplay
from iTunes
music, video, now...
Photo by Ravages - http://flic.kr/p/6piQ35

77. Amazon
DRM
Every platform
Photo by Darwin Bell - http://flic.kr/p/FeebY

78. Matrix of possibilities
http://en.wikipedia.org/wiki/
Comparison_of_e-book_formats

79. licenses

80. IANAL

81. IANYAL

82. this is not legal advice

83. 1. Digital Content
kindle
Use of Digital Content. Upon your download of Digital Content and payment of
any applicable fees (including applicable taxes), the Content Provider grants you a
non-exclusive right to view, use, and display such Digital Content an unlimited
number of times, solely on the Kindle or a Reading Application or as otherwise
permitted as part of the Service, solely on the number of Kindles or Other Devices
specified in the Kindle Store, and solely for your personal, non-commercial use.
Unless otherwise specified, Digital Content is licensed, not sold, to you by the
Content Provider. The Content Provider may include additional terms for use within
its Digital Content. Those terms will also apply, but this Agreement will govern in
the event of a conflict. Some Digital Content, such as Periodicals, may not be
available to you through Reading Applications.
Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease,
distribute, broadcast, sublicense, or otherwise assign any rights to the Digital
Content or any portion of it to any third party, and you may not remove or modify
any proprietary notices or labels on the Digital Content. In addition, you may not
bypass, modify, defeat, or circumvent security features that protect the Digital
Content.

84. 1. Digital Content
kindle
Use of Digital Content. Upon your download of Digital Content and payment of
any applicable fees (including applicable taxes), the Content Provider grants you
a non-exclusive right to view, use, and display such Digital Content an
unlimited number of times, solely on the Kindle or a Reading Application or
as otherwise permitted as part of the Service, solely on the number of
Kindles or Other Devices specified in the Kindle Store, and solely for your
personal, non-commercial use. Unless otherwise specified, Digital Content
is licensed, not sold, to you by the Content Provider. The Content Provider
may include additional terms for use within its Digital Content. Those terms will also
apply, but this Agreement will govern in the event of a conflict. Some Digital
Content, such as Periodicals, may not be available to you through Reading
Applications.
Limitations. Unless specifically indicated otherwise, you may not sell, rent,
lease, distribute, broadcast, sublicense, or otherwise assign any rights to
the Digital Content or any portion of it to any third party, and you may not
remove or modify any proprietary notices or labels on the Digital Content. In
addition, you may not bypass, modify, defeat, or circumvent security features that
protect the Digital Content.

85. kindle
No Reverse Engineering, Decompilation, Disassembly, or
Circumvention. You may not modify, reverse engineer,
decompile, or disassemble the Kindle or the Software, whether
in whole or in part, create any derivative works from or of the
Software, or bypass, modify, defeat, or tamper with or
circumvent any of the functions or protections of the Kindle or
Software or any mechanisms operatively linked to the
Software, for example, by augmenting or substituting any
digital rights management functionality of the Kindle or
Software.

86. kindle
Information Received. The Software will provide Amazon
with data about your Kindle and its interaction with the Service
(such as available memory, up-time, log files, and signal
strength). The Software will also provide Amazon with
information related to the Digital Content on your Kindle and
Other Devices and your use of it (such as last page read and
content archiving). Annotations, bookmarks, notes, highlights,
or similar markings you make using your Kindle or Reading
Application and other information you provide may be stored
on servers that are located outside the country in which you
live. Any information we receive is subject to the Amazon.com
privacy notice located at www.amazon.com/privacy.

87. kindle
Changes to Service. We may modify, suspend, or discontinue
the Service, in whole or in part, at any time.

88. nook
3. Prohibited Conduct. In your use of your nook or the
Service, you may not: (i) transfer the Digital Content from
one electronic reading device to another without maintaining
the applicable digital rights management solution for that
Digital Content; (ii) infringe, violate, or interfere with any
patent, trademark, trade secret, copyright, right of publicity or
any other right of any party; (iii) violate any law, rule or
regulation, including, without limitation, U.S. export control
laws; (iv) copy, transfer, sublicense, assign, rent, lease,
lend, resell or in any way transfer any rights to, all or
any portion of the Digital Content to any third party,
except in connection with the normal use of the lending
feature available through the Service, or as expressly
permitted by the Terms of Use or applicable third-party
license agreement;

89. nook
3. Prohibited Conduct. In your use of your nook or the
Service, you may not: (i) transfer the Digital Content from
one electronic reading device to another without maintaining
the applicable digital rights management solution for that
Digital Content; (ii) infringe, violate, or interfere with any
patent, trademark, trade secret, copyright, right of publicity or
any other right of any party; (iii) violate any law, rule or
regulation, including, without limitation, U.S. export control
laws; (iv) copy, transfer, sublicense, assign, rent, lease,
lend, resell or in any way transfer any rights to, all or
any portion of the Digital Content to any third party,
except in connection with the normal use of the lending
feature available through the Service, or as expressly
permitted by the Terms of Use or applicable third-party
license agreement;

90. google books
Use of Digital Content. Following payment of the applicable fees for an item of Digital
Content, for as long as Google and the applicable copyright holder have rights to
provide you that Digital Content, Google gives you the non-exclusive right to
download, subject to the restrictions set forth herein, copies of the applicable Digital
Content to your Devices, and to view, use, and display such Digital Content an
unlimited number of times on your Devices or as otherwise authorized by Google as
part of the Service for your personal, non-commercial use. If Google or the
applicable copyright holder loses the rights to provide you any Digital Content, Google
will cease serving such Digital Content to you and you may lose the ability to use
such Digital Content. For certain Digital Content, Google may be acting as an agent of
the copyright holder (and its agents) in providing such Digital Content to you under
the Terms of Service. You acknowledge that such copyright holder (and its agents)
shall be the seller(s) of such Digital Content to you under the Terms of Service.
Select, copy and paste functions may be available for some Digital Content, and you
must use these features within the prescribed limits and only for personal non-
commercial purposes.

91. google books
Use of Digital Content. Following payment of the applicable fees for an item of Digital
Content, for as long as Google and the applicable copyright holder have rights to
provide you that Digital Content, Google gives you the non-exclusive right to
download, subject to the restrictions set forth herein, copies of the applicable Digital
Content to your Devices, and to view, use, and display such Digital Content an
unlimited number of times on your Devices or as otherwise authorized by Google as
part of the Service for your personal, non-commercial use. If Google or the
applicable copyright holder loses the rights to provide you any Digital Content, Google
will cease serving such Digital Content to you and you may lose the ability to use
such Digital Content. For certain Digital Content, Google may be acting as an agent of
the copyright holder (and its agents) in providing such Digital Content to you under
the Terms of Service. You acknowledge that such copyright holder (and its agents)
shall be the seller(s) of such Digital Content to you under the Terms of Service.
Select, copy and paste functions may be available for some Digital Content, and you
must use these features within the prescribed limits and only for personal non-
commercial purposes.

92. google books
Restrictions. You may not sell, rent, lease, distribute, broadcast,
transfer, or assign your rights to the Digital Content or any portion of it
to any third party except as expressly permitted by Google. Provided,
however, that nothing in the Terms of Service shall prohibit any uses of
Digital Content that would otherwise be permitted under the United
States Copyright Act.

93. Decisions to Make

94. circulation & policy
• How long is circ period?
• Insurance & Patron indemnity
• Filtering content for minors?
• Other issues?

95. management questions
• Preloading content
• Wiping personal data at check-in
• Who manages?
• Legal issues with apps/content

96. what we did

97. feedbooks

98. gutenberg

99. calibre

100. cataloging and
representation

101. assumptions
• findable by title/author
• minimizing future edits
• obvious in catalog

102. how we did it
Bibliographic entry = Generic (eReader)
Added titles/authors = findable via search
Item = individual eReaders

104. Summary
• Gadgets are important for Services
• OS is important for Management
• Play before you Buy
• Have a plan

105. Jason Griffey
Email: griffey@gmail.com
Site: jasongriffey.net
gVoice: 423-443-4770
Twitter: @griffey
Other: Perpetual Beta
ALA TechSource
Head of Library Information Technology
http://pinboard.in/u:griffey/ University of Tennessee at Chattanooga