This document discusses emerging technologies and how they are changing user expectations and behaviors. It notes that as people have more experiences with technologies like smartphones and e-readers, they come to expect certain capabilities and begin using technologies in new ways. The document outlines many new devices like tablets, e-readers, and "superphones" that are integrating multiple functions. It suggests that the type of devices people use depends on their age and that new technologies will continue to change what is considered normal or ordinary.