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Planning & Managing
for Gadgets
Tennessee Library Association Conference 2013
Jason Griffey
Head of Library Information Technology
University of Tennessee at Chattanooga
April 24, 2013
#TNLA2013
• Introduction
• What do we want from this?
• What sorts of problems are we trying to
solve?
• Why gadgets?
• Why devices are ultimately not important
Goals
•Legal issues
•How we do it
•Fixing your problems
•Answering your questions
Goals
This is your
preconference
Audience
Participation!
• What is everyone else doing?
• Solutions circulating gadgets
• How to make buying decisions
• IT communication issues
• Consolidate E-delivery
• App management
• Security - Patron data confidentiality
Why Gadgets?
personal electronics are
personal
“When we were an
agrarian nation, all cars
were trucks. But as
people moved more
towards urban
centers, people started
to get into cars.”
What does a Post-PC world
look like?
single-purpose devices
multi-purpose devices
133 Million total iPads sold
numbers
18.25%
39.32%
39.31%
2.89%
0.24%
Chart 2
Macintosh OSes
Windows OSes
Mobile Devices
Game Consoles
Other (Mostly Linux)
Type of Device on
Campus Network
2011
18.26%
36.58%
42.59%
2.17%
0.39%
Chart 2
Macintosh OSes
Windows OSes
Mobile Devices
Game Consoles
Other (Mostly Linux)
Type of Device on
Campus Network
2012
0 1000 2000 3000
ChromeOS
Zune
Nook
windowsCE
Generic
Palm
HPWebOS
Windows7
Kindle
KindleFire
Blackberry
No type
Android
Droid
iPod
iPad
iPhone
2011 2012
150
69
71
41
Android 2011: 1183
Android 2012: 1303
iPod 2011: 707
iPod 2012: 587
839 1339 2173
3166
41
26
49%
36%
4%
3%
2%
1%1%1%1%1%
Apple iPhone
Apple iPad
(not set)
SonyEricsson LT15i Xperia Arc
Apple iPod Touch
Motorola DroidX
HTC ADR6400L Thunderbolt 4G
HTC ADR6300 Incredible
HTC Inspire 4G
HTC ADR6350 Droid Incredible 2
By Device Type via
Google Analytics
for 2012
78%
7%
4%
3%
3%
3%1%1%0%0%
Chart 1
Apple
HTC
Motorola
(not set)
Samsung
SonyEricsson
LG
RIM
Huawei
Asus
By Manufacturer via
Google Analytics
for 2012
Why devices are ultimately
not important
operating systems
vs
devices
iOS
Android
Windows 8
iOS devices
Photo by blakespot - http://flic.kr/p/8gQqT8
iPhone
First iOS device
Camera
GPS
Cellular (3G & LTE) Data
Photo byYutaka Tsutano - http://flic.kr/p/8d4Xtj
iPod Touch
Newest model has camera
No GPS
Wifi Data
Photo by philcampbell - http://flic.kr/p/8Hya1Y
iPad
Models: wifi, 3G, LTE
Has camera
3G & LTE versions have GPS
Photo by milijonar - http://flic.kr/p/9tC58i
Android devices
Photo by andrewasmith - http://flic.kr/p/9hHxwf
http://www.google.com/phone
http://en.wikipedia.org/wiki/
List_of_Android_devices
Other Mobile OS
Options
Microsoft Surface ProPhoto by blakespot - http://flic.kr/p/dTK8Jh
Microsoft Surface RT
Photo by decade city - http://flic.kr/p/dU4pN1
Blackberry 10
Photo by Official BlackBerry Images - http://flic.kr/p/dQW7eV
BREAK!
Photo by tiagopadua - http://flic.kr/p/d3oPv9
managing iOS
iTunes
Apple Configurator
http://www.apple.com/support/iphone/enterprise/
http://www.apple.com/iphone/business/integration/
managing android
http://googleenterprise.blogspot.com/2010/10/bring-
your-phone-to-work-day-managing.html
http://googleenterprise.blogspot.com/2011/04/
putting-android-to-work-for-your.html
eReaders & More
eInk
Photo by bfishadow - http://flic.kr/p/5ZyXJj
Photo by pt - http://flic.kr/p/5k4mos
types, differences,
decisions
Great iPad Apps
GoodReader
iPhoto
Notability
Drafts
Garageband
licenses
IANAL
IANYAL
this is not legal advice
kindle
1. Digital Content
Use of Digital Content. Upon your download of Digital Content and payment of any
applicable fees (including applicable taxes), the Content Provider grants you a non-
exclusive right to view, use, and display such Digital Content an unlimited number of
times, solely on the Kindle or a Reading Application or as otherwise permitted as part of
the Service, solely on the number of Kindles or Other Devices specified in the Kindle
Store, and solely for your personal, non-commercial use. Unless otherwise specified,
Digital Content is licensed, not sold, to you by the Content Provider. The Content
Provider may include additional terms for use within its Digital Content. Those terms
will also apply, but this Agreement will govern in the event of a conflict. Some Digital
Content, such as Periodicals, may not be available to you through Reading Applications.
Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease,
distribute, broadcast, sublicense, or otherwise assign any rights to the Digital Content
or any portion of it to any third party, and you may not remove or modify any
proprietary notices or labels on the Digital Content. In addition, you may not bypass,
modify, defeat, or circumvent security features that protect the Digital Content.
kindle
1. Digital Content
Use of Digital Content. Upon your download of Digital Content and payment of any
applicable fees (including applicable taxes), the Content Provider grants you a non-
exclusive right to view, use, and display such Digital Content an unlimited
number of times, solely on the Kindle or a Reading Application or as otherwise
permitted as part of the Service, solely on the number of Kindles or Other
Devices specified in the Kindle Store, and solely for your personal, non-
commercial use. Unless otherwise specified, Digital Content is licensed, not
sold, to you by the Content Provider. The Content Provider may include additional
terms for use within its Digital Content. Those terms will also apply, but this Agreement
will govern in the event of a conflict. Some Digital Content, such as Periodicals, may not
be available to you through Reading Applications.
Limitations. Unless specifically indicated otherwise, you may not sell, rent,
lease, distribute, broadcast, sublicense, or otherwise assign any rights to the
Digital Content or any portion of it to any third party, and you may not remove or
modify any proprietary notices or labels on the Digital Content. In addition, you may
not bypass, modify, defeat, or circumvent security features that protect the Digital
Content.
kindle
No Reverse Engineering, Decompilation, Disassembly, or
Circumvention. You may not modify, reverse engineer,
decompile, or disassemble the Kindle or the Software, whether
in whole or in part, create any derivative works from or of the
Software, or bypass, modify, defeat, or tamper with or
circumvent any of the functions or protections of the Kindle or
Software or any mechanisms operatively linked to the Software,
for example, by augmenting or substituting any digital rights
management functionality of the Kindle or Software.
kindle
Information Received. The Software will provide Amazon with
data about your Kindle and its interaction with the Service (such
as available memory, up-time, log files, and signal strength).
The Software will also provide Amazon with information related
to the Digital Content on your Kindle and Other Devices and
your use of it (such as last page read and content archiving).
Annotations, bookmarks, notes, highlights, or similar markings
you make using your Kindle or Reading Application and other
information you provide may be stored on servers that are
located outside the country in which you live. Any information
we receive is subject to the Amazon.com privacy notice located
at www.amazon.com/privacy.
kindle
Changes to Service. We may modify, suspend, or discontinue
the Service, in whole or in part, at any time.
nook
3. Prohibited Conduct. In your use of your nook or the
Service, you may not: (i) transfer the Digital Content from
one electronic reading device to another without maintaining
the applicable digital rights management solution for that
Digital Content; (ii) infringe, violate, or interfere with any
patent, trademark, trade secret, copyright, right of publicity or
any other right of any party; (iii) violate any law, rule or
regulation, including, without limitation, U.S. export control
laws; (iv) copy, transfer, sublicense, assign, rent, lease,
lend, resell or in any way transfer any rights to, all or any
portion of the Digital Content to any third party, except in
connection with the normal use of the lending feature
available through the Service, or as expressly permitted
by the Terms of Use or applicable third-party license
agreement;
nook
3. Prohibited Conduct. In your use of your nook or the
Service, you may not: (i) transfer the Digital Content from
one electronic reading device to another without maintaining
the applicable digital rights management solution for that
Digital Content; (ii) infringe, violate, or interfere with any
patent, trademark, trade secret, copyright, right of publicity or
any other right of any party; (iii) violate any law, rule or
regulation, including, without limitation, U.S. export control
laws; (iv) copy, transfer, sublicense, assign, rent, lease,
lend, resell or in any way transfer any rights to, all or any
portion of the Digital Content to any third party, except in
connection with the normal use of the lending feature
available through the Service, or as expressly permitted
by the Terms of Use or applicable third-party license
agreement;
google books
Use of Digital Content. Following payment of the applicable fees for an item of Digital
Content, for as long as Google and the applicable copyright holder have rights to provide
you that Digital Content, Google gives you the non-exclusive right to download, subject to
the restrictions set forth herein, copies of the applicable Digital Content to your Devices,
and to view, use, and display such Digital Content an unlimited number of times on your
Devices or as otherwise authorized by Google as part of the Service for your personal,
non-commercial use. If Google or the applicable copyright holder loses the rights to
provide you any Digital Content, Google will cease serving such Digital Content to you and
you may lose the ability to use such Digital Content. For certain Digital Content, Google
may be acting as an agent of the copyright holder (and its agents) in providing such Digital
Content to you under the Terms of Service. You acknowledge that such copyright holder
(and its agents) shall be the seller(s) of such Digital Content to you under the Terms of
Service. Select, copy and paste functions may be available for some Digital Content, and
you must use these features within the prescribed limits and only for personal non-
commercial purposes.
google books
Use of Digital Content. Following payment of the applicable fees for an item of Digital
Content, for as long as Google and the applicable copyright holder have rights to provide
you that Digital Content, Google gives you the non-exclusive right to download, subject to
the restrictions set forth herein, copies of the applicable Digital Content to your Devices,
and to view, use, and display such Digital Content an unlimited number of times on your
Devices or as otherwise authorized by Google as part of the Service for your personal,
non-commercial use. If Google or the applicable copyright holder loses the rights to
provide you any Digital Content, Google will cease serving such Digital Content to you and
you may lose the ability to use such Digital Content. For certain Digital Content, Google
may be acting as an agent of the copyright holder (and its agents) in providing such Digital
Content to you under the Terms of Service. You acknowledge that such copyright holder
(and its agents) shall be the seller(s) of such Digital Content to you under the Terms of
Service. Select, copy and paste functions may be available for some Digital Content, and
you must use these features within the prescribed limits and only for personal non-
commercial purposes.
google books
Restrictions. You may not sell, rent, lease, distribute, broadcast, transfer,
or assign your rights to the Digital Content or any portion of it to any third
party except as expressly permitted by Google. Provided, however, that
nothing in the Terms of Service shall prohibit any uses of Digital Content
that would otherwise be permitted under the United States Copyright Act.
BREAK!
Photo by tiagopadua - http://flic.kr/p/d3oPv9
Decisions to Make
circulation & policy
• How long is circ period?
• Insurance & Patron indemnity
• Filtering content for minors?
• Other issues?
management questions
• Preloading content
• Wiping personal data at check-in
• Who manages?
• Legal issues with apps/content
what we did
feedbooks
gutenberg
calibre
cataloging and
representation
assumptions
•findable by title/author
•minimizing future edits
•obvious in catalog
how we did it
Bibliographic entry = Generic (eReader)
Added titles/authors = findable via search
Item = individual eReaders
Summary
• Gadgets are important for Services
• OS is important for Management
• Play before you Buy
• Have a plan
conclusion
If I’d asked
them what they
wanted, they’d
have said a
faster horse.
--Henry Ford
ThankYou
SSID: LibraryBox - Free Content!
Folder:TNLA2013
Email: griffey@gmail.com
Site: jasongriffey.net
gVoice: 423-443-4770
Twitter: @griffey
Other: Release Candidate
ALA TechSource
Head of Library Information Technology
University of Tennessee at Chattanoogahttp://pinboard.in/u:griffey/
Jason Griffey

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TN library association gadget precon 2013

  • 1. Planning & Managing for Gadgets Tennessee Library Association Conference 2013 Jason Griffey Head of Library Information Technology University of Tennessee at Chattanooga April 24, 2013
  • 3. • Introduction • What do we want from this? • What sorts of problems are we trying to solve? • Why gadgets? • Why devices are ultimately not important Goals
  • 4. •Legal issues •How we do it •Fixing your problems •Answering your questions Goals
  • 6. Audience Participation! • What is everyone else doing? • Solutions circulating gadgets • How to make buying decisions • IT communication issues • Consolidate E-delivery • App management • Security - Patron data confidentiality
  • 9. “When we were an agrarian nation, all cars were trucks. But as people moved more towards urban centers, people started to get into cars.”
  • 10. What does a Post-PC world look like?
  • 11.
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  • 20. 133 Million total iPads sold
  • 22.
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  • 27. 18.25% 39.32% 39.31% 2.89% 0.24% Chart 2 Macintosh OSes Windows OSes Mobile Devices Game Consoles Other (Mostly Linux) Type of Device on Campus Network 2011
  • 28. 18.26% 36.58% 42.59% 2.17% 0.39% Chart 2 Macintosh OSes Windows OSes Mobile Devices Game Consoles Other (Mostly Linux) Type of Device on Campus Network 2012
  • 29. 0 1000 2000 3000 ChromeOS Zune Nook windowsCE Generic Palm HPWebOS Windows7 Kindle KindleFire Blackberry No type Android Droid iPod iPad iPhone 2011 2012 150 69 71 41 Android 2011: 1183 Android 2012: 1303 iPod 2011: 707 iPod 2012: 587 839 1339 2173 3166 41 26
  • 30. 49% 36% 4% 3% 2% 1%1%1%1%1% Apple iPhone Apple iPad (not set) SonyEricsson LT15i Xperia Arc Apple iPod Touch Motorola DroidX HTC ADR6400L Thunderbolt 4G HTC ADR6300 Incredible HTC Inspire 4G HTC ADR6350 Droid Incredible 2 By Device Type via Google Analytics for 2012
  • 32. Why devices are ultimately not important
  • 34. iOS
  • 38. Photo by blakespot - http://flic.kr/p/8gQqT8
  • 39. iPhone First iOS device Camera GPS Cellular (3G & LTE) Data Photo byYutaka Tsutano - http://flic.kr/p/8d4Xtj
  • 40. iPod Touch Newest model has camera No GPS Wifi Data Photo by philcampbell - http://flic.kr/p/8Hya1Y
  • 41. iPad Models: wifi, 3G, LTE Has camera 3G & LTE versions have GPS Photo by milijonar - http://flic.kr/p/9tC58i
  • 43. Photo by andrewasmith - http://flic.kr/p/9hHxwf
  • 44.
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  • 51. Microsoft Surface ProPhoto by blakespot - http://flic.kr/p/dTK8Jh
  • 52. Microsoft Surface RT Photo by decade city - http://flic.kr/p/dU4pN1
  • 53. Blackberry 10 Photo by Official BlackBerry Images - http://flic.kr/p/dQW7eV
  • 54. BREAK! Photo by tiagopadua - http://flic.kr/p/d3oPv9
  • 56.
  • 62.
  • 66. eInk
  • 67. Photo by bfishadow - http://flic.kr/p/5ZyXJj
  • 68. Photo by pt - http://flic.kr/p/5k4mos
  • 70.
  • 71.
  • 72.
  • 80. IANAL
  • 82. this is not legal advice
  • 83. kindle 1. Digital Content Use of Digital Content. Upon your download of Digital Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non- exclusive right to view, use, and display such Digital Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Other Devices specified in the Kindle Store, and solely for your personal, non-commercial use. Unless otherwise specified, Digital Content is licensed, not sold, to you by the Content Provider. The Content Provider may include additional terms for use within its Digital Content. Those terms will also apply, but this Agreement will govern in the event of a conflict. Some Digital Content, such as Periodicals, may not be available to you through Reading Applications. Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute, broadcast, sublicense, or otherwise assign any rights to the Digital Content or any portion of it to any third party, and you may not remove or modify any proprietary notices or labels on the Digital Content. In addition, you may not bypass, modify, defeat, or circumvent security features that protect the Digital Content.
  • 84. kindle 1. Digital Content Use of Digital Content. Upon your download of Digital Content and payment of any applicable fees (including applicable taxes), the Content Provider grants you a non- exclusive right to view, use, and display such Digital Content an unlimited number of times, solely on the Kindle or a Reading Application or as otherwise permitted as part of the Service, solely on the number of Kindles or Other Devices specified in the Kindle Store, and solely for your personal, non- commercial use. Unless otherwise specified, Digital Content is licensed, not sold, to you by the Content Provider. The Content Provider may include additional terms for use within its Digital Content. Those terms will also apply, but this Agreement will govern in the event of a conflict. Some Digital Content, such as Periodicals, may not be available to you through Reading Applications. Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute, broadcast, sublicense, or otherwise assign any rights to the Digital Content or any portion of it to any third party, and you may not remove or modify any proprietary notices or labels on the Digital Content. In addition, you may not bypass, modify, defeat, or circumvent security features that protect the Digital Content.
  • 85. kindle No Reverse Engineering, Decompilation, Disassembly, or Circumvention. You may not modify, reverse engineer, decompile, or disassemble the Kindle or the Software, whether in whole or in part, create any derivative works from or of the Software, or bypass, modify, defeat, or tamper with or circumvent any of the functions or protections of the Kindle or Software or any mechanisms operatively linked to the Software, for example, by augmenting or substituting any digital rights management functionality of the Kindle or Software.
  • 86. kindle Information Received. The Software will provide Amazon with data about your Kindle and its interaction with the Service (such as available memory, up-time, log files, and signal strength). The Software will also provide Amazon with information related to the Digital Content on your Kindle and Other Devices and your use of it (such as last page read and content archiving). Annotations, bookmarks, notes, highlights, or similar markings you make using your Kindle or Reading Application and other information you provide may be stored on servers that are located outside the country in which you live. Any information we receive is subject to the Amazon.com privacy notice located at www.amazon.com/privacy.
  • 87. kindle Changes to Service. We may modify, suspend, or discontinue the Service, in whole or in part, at any time.
  • 88. nook 3. Prohibited Conduct. In your use of your nook or the Service, you may not: (i) transfer the Digital Content from one electronic reading device to another without maintaining the applicable digital rights management solution for that Digital Content; (ii) infringe, violate, or interfere with any patent, trademark, trade secret, copyright, right of publicity or any other right of any party; (iii) violate any law, rule or regulation, including, without limitation, U.S. export control laws; (iv) copy, transfer, sublicense, assign, rent, lease, lend, resell or in any way transfer any rights to, all or any portion of the Digital Content to any third party, except in connection with the normal use of the lending feature available through the Service, or as expressly permitted by the Terms of Use or applicable third-party license agreement;
  • 89. nook 3. Prohibited Conduct. In your use of your nook or the Service, you may not: (i) transfer the Digital Content from one electronic reading device to another without maintaining the applicable digital rights management solution for that Digital Content; (ii) infringe, violate, or interfere with any patent, trademark, trade secret, copyright, right of publicity or any other right of any party; (iii) violate any law, rule or regulation, including, without limitation, U.S. export control laws; (iv) copy, transfer, sublicense, assign, rent, lease, lend, resell or in any way transfer any rights to, all or any portion of the Digital Content to any third party, except in connection with the normal use of the lending feature available through the Service, or as expressly permitted by the Terms of Use or applicable third-party license agreement;
  • 90. google books Use of Digital Content. Following payment of the applicable fees for an item of Digital Content, for as long as Google and the applicable copyright holder have rights to provide you that Digital Content, Google gives you the non-exclusive right to download, subject to the restrictions set forth herein, copies of the applicable Digital Content to your Devices, and to view, use, and display such Digital Content an unlimited number of times on your Devices or as otherwise authorized by Google as part of the Service for your personal, non-commercial use. If Google or the applicable copyright holder loses the rights to provide you any Digital Content, Google will cease serving such Digital Content to you and you may lose the ability to use such Digital Content. For certain Digital Content, Google may be acting as an agent of the copyright holder (and its agents) in providing such Digital Content to you under the Terms of Service. You acknowledge that such copyright holder (and its agents) shall be the seller(s) of such Digital Content to you under the Terms of Service. Select, copy and paste functions may be available for some Digital Content, and you must use these features within the prescribed limits and only for personal non- commercial purposes.
  • 91. google books Use of Digital Content. Following payment of the applicable fees for an item of Digital Content, for as long as Google and the applicable copyright holder have rights to provide you that Digital Content, Google gives you the non-exclusive right to download, subject to the restrictions set forth herein, copies of the applicable Digital Content to your Devices, and to view, use, and display such Digital Content an unlimited number of times on your Devices or as otherwise authorized by Google as part of the Service for your personal, non-commercial use. If Google or the applicable copyright holder loses the rights to provide you any Digital Content, Google will cease serving such Digital Content to you and you may lose the ability to use such Digital Content. For certain Digital Content, Google may be acting as an agent of the copyright holder (and its agents) in providing such Digital Content to you under the Terms of Service. You acknowledge that such copyright holder (and its agents) shall be the seller(s) of such Digital Content to you under the Terms of Service. Select, copy and paste functions may be available for some Digital Content, and you must use these features within the prescribed limits and only for personal non- commercial purposes.
  • 92. google books Restrictions. You may not sell, rent, lease, distribute, broadcast, transfer, or assign your rights to the Digital Content or any portion of it to any third party except as expressly permitted by Google. Provided, however, that nothing in the Terms of Service shall prohibit any uses of Digital Content that would otherwise be permitted under the United States Copyright Act.
  • 93. BREAK! Photo by tiagopadua - http://flic.kr/p/d3oPv9
  • 95. circulation & policy • How long is circ period? • Insurance & Patron indemnity • Filtering content for minors? • Other issues?
  • 96. management questions • Preloading content • Wiping personal data at check-in • Who manages? • Legal issues with apps/content
  • 102. assumptions •findable by title/author •minimizing future edits •obvious in catalog
  • 103. how we did it Bibliographic entry = Generic (eReader) Added titles/authors = findable via search Item = individual eReaders
  • 104.
  • 105. Summary • Gadgets are important for Services • OS is important for Management • Play before you Buy • Have a plan
  • 107.
  • 108. If I’d asked them what they wanted, they’d have said a faster horse. --Henry Ford
  • 110. SSID: LibraryBox - Free Content! Folder:TNLA2013
  • 111. Email: griffey@gmail.com Site: jasongriffey.net gVoice: 423-443-4770 Twitter: @griffey Other: Release Candidate ALA TechSource Head of Library Information Technology University of Tennessee at Chattanoogahttp://pinboard.in/u:griffey/ Jason Griffey