Tech Changes & Library Futures

            Joe Murphy
   Conference on GenNext Libraries
         Brunei Darussalam
                       Brunei Darussalam
We walk a   careful balance
We are all chrysalis
Stuck
between
yesterdays
Synching Cloud Content Across Formats




Whispersync for voice Synchs Kindle eBooks and Audible audio books
                   https://www.amazon.com/gp/feature.html?docId=1000827761

Discovered on Twitter via @tmradniecki
Tech’s Impact on Content
 • Revenue for iOS
   Newsstand (Apple’s
   mobile digital content
   portal) quadrupled
 • iPad users consume 3
   times more content
   than iPhone users


http://www.appannie.com/blog/commercial-opportunities-on-apples-
newsstand/
               http://www.apple.com/ipad/from-the-app-store/newsstand.html
Beyond 3D – the Next Display
• Microsoft approved for patent for
  “Immersive Display Experience”
• 360 degree view with peripheral
  displays




http://mashable.com/2012/09/11/microsoft-patent-gaming-projections/

   http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&p=1&u=%2Fnetahtml%2FPTO%2Fsearch-
   bool.html&r=1&f=G&l=50&co1=AND&d=PG01&s1=20120223885.PGNR.&OS=DN/20120223885RS=DN/20120223885
Bing as default search on Kindle Fire



                                                             Impacts
                                                            search
                                                            strategies and
                                                            skills of mobile
                                                            users




http://www.ubergizmo.com/2012/09/kindle-fire-hd-hands-on/
Zoom in with guidance
Google Field Trip app combines augmented reality with
ambient location sensitive real world discovery




   https://play.google.com/store/apps/details?id=com.nianticproject.scout
100 Million Active Google+ Users

     • 400 million Google+
       users total.

     • The key is that
       Google+ is integrated
       throughout the
       Google experience


http://venturebeat.com/2012/09/17/google-plus-active-users/
Foggy roads can
  still be driven
Google Glass brings display away from the phone
screen and into our field of vision
             •      Take a photo/video
             •      See/send messages
             •      Maps
             •      Voice activated
             •      Heads up display


                                                                                    • Reduces disruption to
                                                                                                    real life
                                                                                       • Seamless access to
                                                                                              digital world
 http://www.forbes.com/sites/hannahelliott/2012/09/15/first-film-by-google-glass-
 signals-good-things-to-come/
Next stage for Google Glass may include a Watch




http://news.cnet.com/8301-17938_105-57525456-1/new-patent-hints-at-google-
glass-wristwatch/
Facebook now has 1 Billion Users




http://newsroom.fb.com/News/One-Billion-People-on-Facebook-1c9.aspx
More important that 1 Billion Facebook Users




                                    140 Billion Friend Connections
Infographic Source: Facebook Newsroom
Facebook Connected Users to 160 Million
 Visitors to Mobile Apps in March
 7/10 of the most profitable iOS apps and 6 of the top ten grossing
 Android apps are integrated with Facebook
 https://developers.facebook.com/blog/post/2012/05/01/growth-and-mobile-apps/




Representing over 1
billion visits to apps
total
And Content Consumption




                         “Since the launch of music--‐listening applications
                                                        in September 2011”
                                        http://newsroom.fb.com/imagelibrary/downloadmedia.ashx?MediaDetailsID=4227&SizeId=-1
Infographic Source: Facebook Newsroom
Location as a Layer of Connection




Infographic Source: Facebook Newsroom
More than half of all Facebook Users
   Utilize it with Mobile Devices




                                        Using 7,000 different types of devices

Infographic Source: Facebook Newsroom
Facebook Gifts
•A focus on the “Moment.”
•The leveraging of connections to
facilitate an action
•Adds additional layer of social
rewards to
•The integration of a life action
into Facebook, not the other way
around

http://newsroom.fb.com/News/Introducing-Facebook-Gifts-1bd.aspx
Dropbox/Facebook Groups integration uses social
to extend productivity with cloud




https://blog.dropbox.com/index.php/share-stuff-from-dropbox-in-your-facebook-
groups/
Possible: Facebook Search
       • Why:
              – Facebook receives 1 billion search queries / day
              – CEO hints it is something they want to add in
                future
       • Thoughts
              – Social search has appeal and impact
              – More growth towards our social connections
                playing a role in discovery

http://venturebeat.com/2012/09/11/facebook-search-zuckerberg/
Sometimes we must cross
through a tunnel to arrive at our
destination
Analyze the Full Archive of Tweets




                                   http://gnip.com/twitter_history




Treasure trove of data
1 Billion Smartphones to be Shipped in 2016




http://gigaom.com/mobile/did-you-hear-that-a-billion-smartphones-shipping-
by-2016/?utm_source=social&utm_medium=twitter&utm_campaign=gigaom
Three Dimensional Printing
= empowering the user as creator
Mobile Payments
Moving yet another point of action to
the smart device




                 https://squareup.com/
Assessing the maturity and realistic outlook for
up and coming technologies
                                                   The Gartner
                                                 Hype Cycle for
                                                 Emerging Tech




http://www.gartner.com/it/page.jsp?id=2124315#
Instagram – 100 Million Strong
                      ““It just crossed 100 million users,”
                      Zuckerberg said on stage. “They’re
                                                  killing it.”
                                      http://venturebeat.com/2012/09/11/instagram-100-million-
                                                                   users/#VsFjkouChfP90f3h.99




                •Added 20 million since July
                •Instagram started the year with 15
                million users
                •Added 50 million since opening up to
                Android
                •22.7 million monthly unique visitors
                •57th most popular site
                • 38% increase in unique visitors
                from June to July
               http://www.comscore.com/Press_Events/Press_Releases/2012/8/comScore_
               Media_Metrix_Ranks_Top_50_U.S._Web_Properties_for_July_2012
               http://venturebeat.com/2012/04/03/instagram-android
Instagram has more
daily active users than
Twitter




                                                                                  http://stitcher.com/s?AABAACQBp

Instagram had 7.3 million active daily users in August, Twitter had 6.9 million
                                                       The avg Instagram user spent 4.3 hours on the app during August
http://venturebeat.com/2012/09/27/instagram-v-twitter-mobile/
Nook Media + Microsoft
       • Microsoft invests in Nook’s college and digital
         businesses
       • Spinoff brings Nook eBooks onto Windows 8
       • Means more B&N content on the familiar
         windows platform
       • Will propel both partners



http://gigaom.com/2012/10/04/barnes-noble-and-microsoft-finalize-
partnership-creating-nook-media/?utm_source=dlvr.it&utm_medium=twitter
Nook HD Released




http://www.barnesandnoble.com/p/nook-hd-barnes-noble/1110060426
Kindle Paperwhite
  Amazon CEO Jeff Bezos said at the product
  release, “Paperwhite is the Kindle we’ve always
  wanted to build....”
Special metrics feedback feature




                                      Kindle Fire HD
                                      • Kindle Free Time
                                      • Kindle Serials
Tablets
• Apple’s iPad - 17 million worldwide, 69.6% share
• Samsung Galaxy line, 2.3 million, 9.2%
• Amazon, Kindle Fire,
1 million, 4.2%
• Barnes & Noble, Nook Tablet,
459,000, 1
.9%
• iPads come to college
Basketball (                   )
                              http://mashable.com/2012/09/24/duke-basketball-ipads



• iPads replace NFL playbooks
Source: IHS iSuppli via http://www.cbsnews.com/8301-505250_162-57507761/top-5-makers-of-tablets-led-by-apple-amazon-3rd/
Social on demand music
streaming service to pay artists
$10 per subscriber


                            • (That
                             is, if the
                                artists
                                    use
                                theirs
                                social
                                media
                           influence
                                to get
                               fans to
                              register
                            for Rdio)
Cross device accessibility




        Music streaming service
        Pandora now works on
        600 different devices



http://gigaom.com/2012/09/24/pandora-now-works-on-600-different-consumer-
devices/?utm_source=social&utm_medium=twitter&utm_campaign=gigaom
Pinterest


Enabling Curation
Facilitating
Collaboration.
Focus on Visual
Discovery
Green everywhere, sometimes hiding
                      a water trap
Calling a Truce w/ Paper
Helps Evernote free itself from the limits of
digital and helps free the beloved physical
Moleskine notebooks from the limits of print.




                                                Combines Moleskine’s
                                                valued aesthetic with
                                                digital functionality.
Evernote Business Brings Evernote to
             Libraries on an Enterprise Level
                                                                                             •administrative console to
                                                                                             manage account data and
                                                                                             users’ access
                                                                                             •Notebook directory for
                                                                                             sharing content with
                                                                                             employees
                                                                                             •ability of individual employees
                                                                                             to publish collaborative
                                                                                             notebooks to the directory
                                                                                             •dedicated customer support


  Importance: Marks a shift beyond the common organic
  manipulations of this productivity service that some librarians
  implement by adding software for businesses.
http://blog.evernote.com/2012/08/24/evernote-business-coming-to-your-office-this-december/
Major companies add
Passbook support
Are QR Codes (Still) Dying?
Context of major trend of proximity for access



                                                                          • Will remain as long
                                                                            as the camera is
                                                                            universal on
                                                                            smartphones
                                                                          • Libraries can safely
                                                                            continue to invest

http://www.readwriteweb.com/enterprise/2012/09/readwriteweb-technology-
deathwatch-qr-codes.php
Apple as the World’s Most Valuable Company
  Apple became the most valuable company of all
  time, closely watch this giant’s impacts in technology and
  content.


Why it Matters to Libraries:
The biggest company is a tech company – guiding opportunities and changes in
interaction (service) and access (content).
Big enough to set the direction of consumer technology and guide consumer
behavior and expectations.
Dominates the arenas of smartphones and tablets, providing opportunities as well as
pressures for libraries.
Apple is a major digital media provider, making impactful waves in several content
industry segments, including eBooks.
Back to the why:
• Be aware of trends as we adapt to the changing world.
• Consider this data alongside being personally familiar with the tools and behaviors
of our users for informed refining of current services and planning for future pivots.
Make reservations w/ Foursquare

                                                                                                                          Proactive discovery


                                                                                     And robots




                             Twitter user @hnshah



http://blog.foursquare.com/2012/09/28/foursquare-and-opentable-just-made-it-even-easier-to-plan-your-perfect-night-out/
Tech Trend Spotter for Libraries


Joe Murphy
Twitter: @libraryfuture
libraryfuture@gmail.com
http://joemurphylibraryfuture.com
www.linkedin.com/in/libraryfuture

Brunei keynote Library Futures

  • 1.
    Tech Changes &Library Futures Joe Murphy Conference on GenNext Libraries Brunei Darussalam Brunei Darussalam
  • 2.
    We walk a careful balance
  • 3.
    We are allchrysalis
  • 4.
  • 5.
    Synching Cloud ContentAcross Formats Whispersync for voice Synchs Kindle eBooks and Audible audio books https://www.amazon.com/gp/feature.html?docId=1000827761 Discovered on Twitter via @tmradniecki
  • 6.
    Tech’s Impact onContent • Revenue for iOS Newsstand (Apple’s mobile digital content portal) quadrupled • iPad users consume 3 times more content than iPhone users http://www.appannie.com/blog/commercial-opportunities-on-apples- newsstand/ http://www.apple.com/ipad/from-the-app-store/newsstand.html
  • 7.
    Beyond 3D –the Next Display • Microsoft approved for patent for “Immersive Display Experience” • 360 degree view with peripheral displays http://mashable.com/2012/09/11/microsoft-patent-gaming-projections/ http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&p=1&u=%2Fnetahtml%2FPTO%2Fsearch- bool.html&r=1&f=G&l=50&co1=AND&d=PG01&s1=20120223885.PGNR.&OS=DN/20120223885RS=DN/20120223885
  • 8.
    Bing as defaultsearch on Kindle Fire Impacts search strategies and skills of mobile users http://www.ubergizmo.com/2012/09/kindle-fire-hd-hands-on/
  • 9.
    Zoom in withguidance
  • 10.
    Google Field Tripapp combines augmented reality with ambient location sensitive real world discovery https://play.google.com/store/apps/details?id=com.nianticproject.scout
  • 11.
    100 Million ActiveGoogle+ Users • 400 million Google+ users total. • The key is that Google+ is integrated throughout the Google experience http://venturebeat.com/2012/09/17/google-plus-active-users/
  • 12.
    Foggy roads can still be driven
  • 13.
    Google Glass bringsdisplay away from the phone screen and into our field of vision • Take a photo/video • See/send messages • Maps • Voice activated • Heads up display • Reduces disruption to real life • Seamless access to digital world http://www.forbes.com/sites/hannahelliott/2012/09/15/first-film-by-google-glass- signals-good-things-to-come/
  • 14.
    Next stage forGoogle Glass may include a Watch http://news.cnet.com/8301-17938_105-57525456-1/new-patent-hints-at-google- glass-wristwatch/
  • 16.
    Facebook now has1 Billion Users http://newsroom.fb.com/News/One-Billion-People-on-Facebook-1c9.aspx
  • 17.
    More important that1 Billion Facebook Users 140 Billion Friend Connections Infographic Source: Facebook Newsroom
  • 18.
    Facebook Connected Usersto 160 Million Visitors to Mobile Apps in March 7/10 of the most profitable iOS apps and 6 of the top ten grossing Android apps are integrated with Facebook https://developers.facebook.com/blog/post/2012/05/01/growth-and-mobile-apps/ Representing over 1 billion visits to apps total
  • 19.
    And Content Consumption “Since the launch of music--‐listening applications in September 2011” http://newsroom.fb.com/imagelibrary/downloadmedia.ashx?MediaDetailsID=4227&SizeId=-1 Infographic Source: Facebook Newsroom
  • 20.
    Location as aLayer of Connection Infographic Source: Facebook Newsroom
  • 21.
    More than halfof all Facebook Users Utilize it with Mobile Devices Using 7,000 different types of devices Infographic Source: Facebook Newsroom
  • 22.
    Facebook Gifts •A focuson the “Moment.” •The leveraging of connections to facilitate an action •Adds additional layer of social rewards to •The integration of a life action into Facebook, not the other way around http://newsroom.fb.com/News/Introducing-Facebook-Gifts-1bd.aspx
  • 23.
    Dropbox/Facebook Groups integrationuses social to extend productivity with cloud https://blog.dropbox.com/index.php/share-stuff-from-dropbox-in-your-facebook- groups/
  • 24.
    Possible: Facebook Search • Why: – Facebook receives 1 billion search queries / day – CEO hints it is something they want to add in future • Thoughts – Social search has appeal and impact – More growth towards our social connections playing a role in discovery http://venturebeat.com/2012/09/11/facebook-search-zuckerberg/
  • 25.
    Sometimes we mustcross through a tunnel to arrive at our destination
  • 26.
    Analyze the FullArchive of Tweets http://gnip.com/twitter_history Treasure trove of data
  • 27.
    1 Billion Smartphonesto be Shipped in 2016 http://gigaom.com/mobile/did-you-hear-that-a-billion-smartphones-shipping- by-2016/?utm_source=social&utm_medium=twitter&utm_campaign=gigaom
  • 28.
    Three Dimensional Printing =empowering the user as creator
  • 29.
    Mobile Payments Moving yetanother point of action to the smart device https://squareup.com/
  • 30.
    Assessing the maturityand realistic outlook for up and coming technologies The Gartner Hype Cycle for Emerging Tech http://www.gartner.com/it/page.jsp?id=2124315#
  • 31.
    Instagram – 100Million Strong ““It just crossed 100 million users,” Zuckerberg said on stage. “They’re killing it.” http://venturebeat.com/2012/09/11/instagram-100-million- users/#VsFjkouChfP90f3h.99 •Added 20 million since July •Instagram started the year with 15 million users •Added 50 million since opening up to Android •22.7 million monthly unique visitors •57th most popular site • 38% increase in unique visitors from June to July http://www.comscore.com/Press_Events/Press_Releases/2012/8/comScore_ Media_Metrix_Ranks_Top_50_U.S._Web_Properties_for_July_2012 http://venturebeat.com/2012/04/03/instagram-android
  • 32.
    Instagram has more dailyactive users than Twitter http://stitcher.com/s?AABAACQBp Instagram had 7.3 million active daily users in August, Twitter had 6.9 million The avg Instagram user spent 4.3 hours on the app during August http://venturebeat.com/2012/09/27/instagram-v-twitter-mobile/
  • 33.
    Nook Media +Microsoft • Microsoft invests in Nook’s college and digital businesses • Spinoff brings Nook eBooks onto Windows 8 • Means more B&N content on the familiar windows platform • Will propel both partners http://gigaom.com/2012/10/04/barnes-noble-and-microsoft-finalize- partnership-creating-nook-media/?utm_source=dlvr.it&utm_medium=twitter
  • 34.
  • 35.
    Kindle Paperwhite Amazon CEO Jeff Bezos said at the product release, “Paperwhite is the Kindle we’ve always wanted to build....” Special metrics feedback feature Kindle Fire HD • Kindle Free Time • Kindle Serials
  • 36.
    Tablets • Apple’s iPad- 17 million worldwide, 69.6% share • Samsung Galaxy line, 2.3 million, 9.2% • Amazon, Kindle Fire, 1 million, 4.2% • Barnes & Noble, Nook Tablet, 459,000, 1 .9% • iPads come to college Basketball ( ) http://mashable.com/2012/09/24/duke-basketball-ipads • iPads replace NFL playbooks Source: IHS iSuppli via http://www.cbsnews.com/8301-505250_162-57507761/top-5-makers-of-tablets-led-by-apple-amazon-3rd/
  • 37.
    Social on demandmusic streaming service to pay artists $10 per subscriber • (That is, if the artists use theirs social media influence to get fans to register for Rdio)
  • 38.
    Cross device accessibility Music streaming service Pandora now works on 600 different devices http://gigaom.com/2012/09/24/pandora-now-works-on-600-different-consumer- devices/?utm_source=social&utm_medium=twitter&utm_campaign=gigaom
  • 39.
  • 40.
    Green everywhere, sometimeshiding a water trap
  • 41.
    Calling a Trucew/ Paper Helps Evernote free itself from the limits of digital and helps free the beloved physical Moleskine notebooks from the limits of print. Combines Moleskine’s valued aesthetic with digital functionality.
  • 42.
    Evernote Business BringsEvernote to Libraries on an Enterprise Level •administrative console to manage account data and users’ access •Notebook directory for sharing content with employees •ability of individual employees to publish collaborative notebooks to the directory •dedicated customer support Importance: Marks a shift beyond the common organic manipulations of this productivity service that some librarians implement by adding software for businesses. http://blog.evernote.com/2012/08/24/evernote-business-coming-to-your-office-this-december/
  • 43.
  • 44.
    Are QR Codes(Still) Dying? Context of major trend of proximity for access • Will remain as long as the camera is universal on smartphones • Libraries can safely continue to invest http://www.readwriteweb.com/enterprise/2012/09/readwriteweb-technology- deathwatch-qr-codes.php
  • 45.
    Apple as theWorld’s Most Valuable Company Apple became the most valuable company of all time, closely watch this giant’s impacts in technology and content. Why it Matters to Libraries: The biggest company is a tech company – guiding opportunities and changes in interaction (service) and access (content). Big enough to set the direction of consumer technology and guide consumer behavior and expectations. Dominates the arenas of smartphones and tablets, providing opportunities as well as pressures for libraries. Apple is a major digital media provider, making impactful waves in several content industry segments, including eBooks. Back to the why: • Be aware of trends as we adapt to the changing world. • Consider this data alongside being personally familiar with the tools and behaviors of our users for informed refining of current services and planning for future pivots.
  • 46.
    Make reservations w/Foursquare Proactive discovery And robots Twitter user @hnshah http://blog.foursquare.com/2012/09/28/foursquare-and-opentable-just-made-it-even-easier-to-plan-your-perfect-night-out/
  • 47.
    Tech Trend Spotterfor Libraries Joe Murphy Twitter: @libraryfuture libraryfuture@gmail.com http://joemurphylibraryfuture.com www.linkedin.com/in/libraryfuture