Comprehensive plans are in place to improve the institution's cyber security through various measures: 1) Up-skilling all staff, students and visitors on cyber defenses and providing 24/7 online training and support. 2) Senior managers and IT staff routinely monitor internal and external cyber security events to inform best practices and risk management is conducted at central and departmental levels. 3) Clear processes define roles and responsibilities for securely handling incidents, with escalation pathways for major events, and feedback is gathered to improve support processes.