Competencies Concept in Human Resources Management

By Isabelle Michele / Philippe Kopcsan / Lukas Ritzel

Lukas Ritzel, Swiss, management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Competencies in HR How to use the talent of your workforce

.. And who is going? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Efficient competencies management

Competencies Management The single most important resources management challenge in our knowledge-based, internet driven economy ,[object Object],[object Object]

Questions that HRM should be able to answer – traditional HR cannot! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Process Steps Develop a Dictionary of Competencies that contains all the behavioral, functional and technical competencies required for the organization to maintain its unique corporate culture and its competitiveness over time For each position, develop a Position Profile showing the competencies that apply to the position, their level of importance for the organization, and the level required in each competency to be operational in the position Evaluate each employee against all the competencies contained in the dictionary through a 360 degree approach for greater objectivity Competency Dictionary Step 1 Position Requirements Step 2 Competency Evaluation Step 3 Gap Analysis Step 4 Compare one or several Person Profiles with one or several Position Profiles, analyze gaps and identify measures to take in terms of transfer, training, development, promotion, succession, etc.

Competency Dictionary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competency Dictionary Step 1

Sample of Competency Dictionary

Position Requirements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Position Requirements Step 2

Competency Evaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Competency Evaluation Step 3

Sample of Person Evaluation Questionnaire

Competency Evaluation Approach ,[object Object],360° means that the viewpoint of people all around the person (above, below, sideways) as well as the person’s own are considered

Gap Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Gap Analysis Step 4

Organization-Wide Gap Analysis

System’s Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Sample of Candidate Selection Process

Sample of Promotion Planning Process

Competencies Concept in Human Resources Management

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