Storm Recruitment Solutions Ltd is an expert recruitment agency that offers both generalist and specialist recruitment services to meet clients' unique needs. They aim to develop honest, long-term relationships with clients and temporary employees by communicating openly and continually improving processes. Their selection process involves screening, interviewing, skills assessing candidates to find the best matches for clients. They strive to retain satisfied temporary employees through fair pay, welfare benefits, and regular performance reviews to ensure quality candidates.
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This document inculcates the diversified range of Value Added Services offered by Kanban Infosystem Pvt. Ltd in addition to the generic services rendered by them to the clients.
The Clever Grab Solutions is an Independently owned recruitment business with enormous industry recruitment experience at both local &national level. The Clever Grab Solutions was established by Mr. Raj Narain (CEO) following increasing demands from clients & candidates looking for a trust worthy & quality service. "We are a small team with big thoughts"
As a growing IT consulting and contract staffing firm in Bangalore, with more than four years of proven excellence in IT staffing and consulting, we maintain very close relationships with our clients and consultants, which set us apart from the competition. We are known by our clients and consultants for our creative and entrepreneurial style that builds strong team relationships in a professional and collaborative environment. In addition to a competitive compensation package (base salary + uncapped commissions + benefits), we offer a positive work environment, excellent reputation and a great support team.
At TSC we manage the full life cycle recruiting process for both consulting and full-time positions within the Manufacturing, IT, R&D and Technical Marketplace.
Working across all industries with some of the best clients in the market, responsible for sourcing new talent as well as maintaining a network of Interactive & Technical professionals. Screening candidates against existing requirements, conducting interviews both over the phone as well as in person, presenting the best match possible to existing job requirements, and managing the entire process from the first phone call, through the interview to the placement.
Responsibilities:
*Develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization.
*Plan, develop, and implement strategies for generating resources and/or revenues for the company.
*Approve company operational procedures, policies, and standards.
*Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions.
*Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives.
*Other duties as assigned.
Work hard, play hard environment. We are a group of fun, energetic, outgoing professionals working together.
LET'S WORK TOGETHER!!
Brand r(e)volution or r(e)levance brazil october 2012 svida alisjahbanaSvida Alisjahbana
Invited by ANER, the Editorial Association of Brazil. I spoke at their Publishing Forum about the importance of Brand such as femina, which in its 40th year, to take the lead with initiatives such as Women Entrepreneurship Program and Leadership Network for Career Women.
This document inculcates the diversified range of Value Added Services offered by Kanban Infosystem Pvt. Ltd in addition to the generic services rendered by them to the clients.
The Clever Grab Solutions is an Independently owned recruitment business with enormous industry recruitment experience at both local &national level. The Clever Grab Solutions was established by Mr. Raj Narain (CEO) following increasing demands from clients & candidates looking for a trust worthy & quality service. "We are a small team with big thoughts"
As a growing IT consulting and contract staffing firm in Bangalore, with more than four years of proven excellence in IT staffing and consulting, we maintain very close relationships with our clients and consultants, which set us apart from the competition. We are known by our clients and consultants for our creative and entrepreneurial style that builds strong team relationships in a professional and collaborative environment. In addition to a competitive compensation package (base salary + uncapped commissions + benefits), we offer a positive work environment, excellent reputation and a great support team.
At TSC we manage the full life cycle recruiting process for both consulting and full-time positions within the Manufacturing, IT, R&D and Technical Marketplace.
Working across all industries with some of the best clients in the market, responsible for sourcing new talent as well as maintaining a network of Interactive & Technical professionals. Screening candidates against existing requirements, conducting interviews both over the phone as well as in person, presenting the best match possible to existing job requirements, and managing the entire process from the first phone call, through the interview to the placement.
Responsibilities:
*Develop a strategic plan to advance the company's mission and objectives and to promote revenue, profitability, and growth as an organization.
*Plan, develop, and implement strategies for generating resources and/or revenues for the company.
*Approve company operational procedures, policies, and standards.
*Review activity reports and financial statements to determine progress and status in attaining objectives and revise objectives and plans in accordance with current conditions.
*Evaluate performance of executives for compliance with established policies and objectives of the company and contributions in attaining objectives.
*Other duties as assigned.
Work hard, play hard environment. We are a group of fun, energetic, outgoing professionals working together.
LET'S WORK TOGETHER!!
Brand r(e)volution or r(e)levance brazil october 2012 svida alisjahbanaSvida Alisjahbana
Invited by ANER, the Editorial Association of Brazil. I spoke at their Publishing Forum about the importance of Brand such as femina, which in its 40th year, to take the lead with initiatives such as Women Entrepreneurship Program and Leadership Network for Career Women.
Not a recommendation, but they're certainly better than Horizon. At least CLS does a good job with E-Verify and other screenings, and doesn't have any Wage & Hour violations. And their leadership is professional and forthcoming .....
APM GROUP PROFILE
The tremendous pace of change requires both corporate and employees to both reinvent and reconstruct themselves with creativity and commitment, insight and intuition and with integrity and perseverance. We hope you give us a chance to display these qualities when we interact with you. We ensure a personal touch to effectively mediate and make these changes.
APM Group is engaged in Executive Search with focus on placements for mainly IT/ITES, BPO, Telecom, Pharmaceutical Industry, Automobile Industry, Manufacturing/Production/Engineering, Retail, FMCG, Health Care Industries etc and is ready to expand its wings in all domains.
Our candidates are rigorously screened and evaluated to suit your organizations specific job skill set and soft skill requirements. We ensure we have a pool of "live" applicants, from a spectrum of disciplines. Our endeavor is to identify candidates who are talented, creative, committed and energetic, and who will add significant value to the organizations they are placed with. We have a range of partners and senior associates that have several years of dedicated experience in the area of human relations, executive search and recruitment.
JAPS Placement partners is a 100% owned black Talent Sourcing company established by Samuel Doctor Khovani
Our company consists of a dynamic team of dedicated Young professionals who are committed to delivering the highest level professionals who are committed to delivering the highest level of quality and value to our clients and business at large.
We focus on delivering optimal services in the least time possible, through collaboration, knowledge sharing and improved efficiency.
How to hire a Customer Experience AnalystHireQuotient
Here's a step-by-step guide to hire your perfect Customer Experience Analyst.
1. Define the Ideal Candidate: Clearly articulate the skills, qualifications, and personality traits that embody the perfect fit for a Customer Experience Analyst at our organization.
2. Design a Compelling Job Description: Craft a job description using JD Generator that not only outlines the technical requirements but also conveys our company's values and the distinctive aspects of our work environment. This approach aims to attract candidates who resonate with both the required skills and our organizational culture.
3. Source Candidates as per your JD: Rather than relying solely on inbound applications, proactively seek out talent that aligns with our requirements using an automated talent sourcing tool.
4. Implement Skills Assessment Tests: Employ skills assessment tests to gauge candidates' proficiency in areas such as data analysis, customer journey mapping, and communication. Ensure these assessments align with the actual responsibilities of a Customer Experience Analyst in our organization.
5. Conduct a Video Interview: Integrate one-way video interviews into the hiring process. This approach allows us to evaluate candidates not only on verbal communication skills but also on their comfort with technology, professionalism, and ability to engage effectively in a virtual setting.
6. Utilize Reference Checks: Conduct thorough reference checks to validate the information provided by candidates. Inquire about their work ethic, collaboration skills, and track record of delivering positive customer experiences.
7. Offer Competitive Compensation: Acknowledge the value of a Customer Experience Analyst by providing a competitive compensation package. This encompasses salary, bonuses, and benefits in line with industry standards and reflective of the candidate's expertise.
8. Provide a Positive Candidate Experience: Ensure a positive experience for candidates, starting from the initial application through to the final interview. A seamless and respectful recruitment process contributes to a favorable perception of our company, even for those who may not ultimately join the team.
Read the full article here: https://www.hirequotient.com/how-to-hire/customer-experience-analyst
2. About Storm Recruitment Solutions Ltd
Storm Recruitment commenced tr ading in October 2005. Our
directors have in excess of 20 year s experience gained wi thin the
recruitment industry.
Our areas of expertise encompass both skilled and unskilled
industrial, commercial, driving and technical contractors.
Our expert team at Stor m Recruitment offer both specialist and
generalist recruitment services fully meeting each of our client s
unique requirements, our consultative approach is supported
through honest communi cation, feedback and continual process
improvement and ser vice reviews. It is our intention to provide
the best possible services to all who are associated with
Storm.
Our directors adopt a hands on style whil st remaining key
strategists in the business, they identify potential clients to
compliment the business, they fully suppor t and develop both
consultants and account management staff and r emain focused on
continuous improvement of both internal and external client system
processes. They ensure we remain competitive in an
ever-changing and challenging marketplace.
3. Company Values
Our Clients it is our intention that our clients will be unable to
distinguish between their own employees and our temporary or
contract staff. The staff we supply should always be of equal or
better quality than their own staff. T he interaction with our clients
should be an enjoyable experience for them as well as us.
Satisfied Temporary Staff we strive to utilise the full potential of
our temporary staff place and them i n the most sui table place of
work for them. This will assist their satisfaction and enjoyment of
the position they hold therefore they will hopefully remain loyal to
Storm Recruitment and our clients.
Honesty we also provide our temporary employers and clients
with honest information and feedback. Our clients and tempor ary
employees have the right to ask us questions regarding any aspect
of our business or their assignment. It is important that we pro vide
information to our clients and candidates that is easily understood
and not misleading or complicated.
4. Selection Process
Pre-Screen Rejection
Initial assessment of suitability, Invalid work permits, or
availability, work history and unsuitability to work on contract
work ethic
Full Registration
Full registration pack, bank
details, contract for services,
provision of references
Face to Face Interview
Rejection
Covering work history, gaps in
Unexpected gaps in
employment, skills and
employment and work history,
experience. Verbal reference
medical grounds, incorrect
check procedure
qualifications etc
Skills Assessment
Client specific testing for Office Based Induction
example manual dexterity, Temporary Contractor
visual accuracy. Handbook, Our expectations of
the temp, Working Time
Employee Care
Directive holiday pay, Staff
benefits
Available Candidate Pool Quality Management
On-Site Induction
Ad-hoc and specific skill or low Programme
Site video, Health and safety
skill bracket work
induction, Manual handling,
payroll procedure, surgery times
5. Candidate Attraction
Local newspaper advertising client branded and unbranded
Specialist media advertising
Internet Recruitment
Recommend a fr iend to our existing database of candidat es
Radio advertising client specific
Direct access to Universities and Colleges
Open days / eveni ngs and exhibitions
Direct mail campaigns to candidates wi th previous experience within your industry
Direct advertising with the local employment services
Working with companies that are looking to relocate or close to assist in the
zzrelocation of the staff concerned
Word of mouth thr ough highest quality service to temporary staff
Working with high profile clients offering competitive pay rates and attractive
zzworking conditions
Walk in business through the doors of our office
6. Temporary Welfare & Retention
We are only as good as the team that r epresents us and as such S torm recognises the
value of developing good relationships with our temporary contractors thus maintaining a
motivated and sat isfied workforce. Retention of candidates ensures continuity, which
is vital to the success of our relationship.
Safety Products We can supply our staff with dual band high visibility vest, T-Shirt,
zzfleece jacket and steel toe capped boots.
Subsidised Transport Where necessary we can operate transport for our employees
Fair Pay Rates We monitor market rates to attract and retain high calibre of staff. Parity
zzbetween agency pay rates on dual supply sites is also essential.
Assignment Briefing Our expectations of t he employee are discussed prior to the
zzstart of any assignment.
Regular Reviews We provide an on site surgery in which we would have an
zzopen door policy to encourage anyone who has any issues to discuss them with
zzus on site.
Quality Management Programme We encourage open and honest
zzfeedback from our temporary staff, coveri ng our service and
zztheir assignment.
Incentives and Loyalty Bonuses We recognise the value
zzin rewarding staff. We frequently run incentives or
zzcompetitions for them.
7. Critical Success Factors
Open and honest communication We encourage an open culture between our clients
zzand employees.
Investment of our time in your business Our Contract Manager will spend time
zzlearning from you about your business.
Feedback and review opportunities Analysing the contractors performance.
Commitment to quality Supported and developed through the reviews and
zzmanagement report information.
Attracting volume candidates Through volume we can select quality applicants well
zzsuited to your environment and roles.
Stringent selection In line with those currently utilised for your direct recruitment
zzprocess.
Management Information Reports Accurate and useful statistical
zzinformation provided to you for your evaluation.
Continual process improvement our mistakes are our
zzcompetitors gains Ongoing evaluation and assessment to r emain
zzcompetitive in our market place.
8. Quality Management Programme
Our goal is to work in partnership with you to continually review, develop and improve our
service. The process that supports this is one of review and feedback through the
following evaluations.
Temporary Staff Evaluations
4 Hour Check A quality call to team manager to discuss the employee s start.
Starter Survey Assessment and feedback on our recruitment services ad the induction
zzprocessess, compl eted at the first weeks surgery.
Month One Appraisal of employee s performance and attendance.
Quarterly - Re-appraisal the employee s performance and attendance, and our service
zzlevel review.
Exit Interview Identify reasons for leaving, suitability for position, and the
zzenvironment.
9. Service Level Agreement
The service level agreement identifies and sets down agreed key
results areas. Examples that could be included are:
Average weekly days worked per temporary worker
Maintain quality through the quality management progr amme
Supplied quality and required numbers within pre-identified timescale
Minimum agreed response time for provision of labour
Honest communi cation when we are not able to comply with the timescale given
All temporary workers placed on site to have met minimum selection criteria and
zzskills assessment
Provision of a dedicated Contract Manager
All invoice queries to be rai sed within set timeframe
Agreed notice to be given in area of temporary to permanent transfer
Measure the actual recruitment of staff agai nst the plan
10. Legal Implications
As an employer we have a responsibility to make sure we compl y with all government
legislations and this responsibility is not taken lightly. We provide as a minimum:
Employers Liability insurance to £10,000,000
Public Liability insurance to £5,000,00
Commitment to all Employment & Associated Laws
The Employment Act Working Time Regulations
Asylum and Immigration Act Equal Pay Act
Rehabilitation of Offenders Act Health & Safety at Work Act
Race Relations Act Sex Discrimination Act
Data Protection Act Disability Discrimination Act
Sexual Orientation and Religious Discrimination Act
For the avoidance of doubt throughout the entire temporary employment process all
zzemployees are employed by Stor m and as a result all disciplinary actions must be dealt
zzwith by Storm this is to ensure that you the client can not be considered as the
zz employer for Employment Tribunal purposes. Also once as employee is employed
zzfor longer than 12 months they are potentially entitled to statutory notice of
zztermination of contract.
11. Going Forward
We are an Independent company wi th autonomy and flexi bility to respond to and wor k in
zzpartnership with our clients to meet their individual requirements.
Our aim is to gain your commitment to a business par tnership that benefits both parties
Develop an understanding of your roles, culture and business
Dedicated Contract Manager to job shadow a gai n a full understanding of the
zzrequirements of each r ole where appropriate
Implement an adver tising strategy to attract the right quality candidates
Create in conjunction with yourselves a Service Level Agreement of measurable and
zzacheivable goals to enable your organisation to achieve its business goals.
Agreed terms and Conditions of Business in line with the strategic goals of our
zzbusiness partnership
12. Contact Information
Company Director
Kim Phillips Tel: 0870 160 1883 Email : kim@stormrec.co.uk
Industrial Recruitment
Rachael Christie Tel: 0870 160 1883 Emai l: rachael@stormrec.co.uk
Benjamin Green Tel: 0870 160 1883 Email: ben@stormrec.co.uk
Driving Recruitment
Kim Phillips Tel: 0870 160 1883 Email : kim@stormrec.co.uk
Business Develo pment Manager
Leonie Sands Tel: 0870 160 1883 E mail: leonie@stormrec.co.uk
Office Contact Details
4a High Street, Fareham, Ha mpshire, PO16 7AN
Tel 0870 160 1883 Fax: 0870 160 1885