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Sourcing-Corp
    Sourcing Corp is an entrepreneurial group that offers high level services to its
  clients, conformed by three leading companies in their branch, working together
                          to acquire our clients necessities.

   SERH is a company dedicated to provide the highest value in human resource
services. We are focused on our values as a basis for our work, and are governed by
       our experience and the personalized service we provide to our clients.

    We work to provide quality people with high performance levels, as well as
     providing personal and professional growth in the labor environment.
Our Values
SERH is Proactive
    – We emphasized on taking the initiative attitude towards change, in
         influencing and stirring our environment into action, looking for
         solutions, creating ways if its necessary and anticipate ourselves to the
         needs of our clients to create better opportunities.
SERH is Innovative
    – We are innovative in our work and aim to be on top of the latest
         developments in technology and labor practices.
SERH is Conscientious
    – We see to it that each person receives compensation according to what
         their work, abilities and skills deserve.
SERH is Constant
    – We maintain a day to day high-quality service for our clients that allows
         us to create long-term relationships. We are a local company that aims
         to serve the needs of our clients as consultants, not just providers.
Services
  Outsourcing                      Temporary personnel
  Recruiting                       Merchandising
  Payroll                          Consultancy


            Specialized Services
Organizational Environment           Outplacement
Psychometric Tests                   Organization Charts and Structures
Performance Evaluation               Retention Plans
Social Economical Investigation      Career Paths
Polygraph and VSA                    Training
Job Descriptions                     Benefit Packages
Lab and Drug Test                    Communication Strategies
Recruitment and Selection
    Basically, it is a system of information by which the organization advertises and offers to the
     labor market the employment opportunities that it would like to fill. The search for key
     executives talks about the approach to find and bring the best person with experience and
     necessary abilities. An investigation will be done to find people and go after them. We will
     only look for candidates that have determined aptitudes for an available position. This is a
     process were a recruiter will approach to a person when they are looking for a job. This
     decision will be made only by superiors.
                       Cost Reduction



             Process       Hours            Cost          Total
                                                                              Extra Services
Newspaper add                           Q 4,940.00    Q   4,940.00   • On-line resumes.
Resume reception             20         Q     14.00 Q       280.00
Resume selection             20         Q      8.00   Q     160.00
                                                                     • Specialized reports
Pshycometric tests                      Q 2,100.00    Q   2,100.00   • Personalization of the process
Background checks            20         Q      8.00   Q     160.00
Interviews                   20         Q      5.00   Q     100.00
Recruiting                   20         Q     40.00 Q       800.00
Re-Process                              Q 3,500.00    Q   3,500.00
Total:                                                Q 12,040.00
Recruiting Guarantees
Recruitment and selection is completely free until the time of hiring. Within the
recruitment and selection service with standard guarantee we offer:
Standard Guarantee                           Extended Guarantee
• 2 month guarantee.                         •   6 months guarantee.
• Prescreened candidates.                    •   Employees on payroll of SERH during the
• Complete report by candidate.                  first three months.
                                             •   No charge for transfer of payroll at the
                                                 beginning of the fourth month.
This can vary according to:
                                             •   No fee charged for any changes on the
• Job description.
                                                 personnel recruited for the positions
• Quantity of people to recruit.                 during this time.
                                             •   Transaction of IGSS, IRTRA and bank
Massive Recruitments:                            accounts are made without additional
• >20 people per position.                       cost.
• Fixed price per person.                    •   Short list for position solicited.
• Prices for total package.                  •   Complete report by candidate.
                                             •   Services of SERH are distributed in three
                                                 payments.
Outsourcing
It is an innovative administration technique that consists of the contracting and transfer to third
parties of certain business processes, allowing the concentration of efforts on essential activities in
order to obtain competitive and tangible results.
SERH absorbs the employees within three business days, without losing the employees tenure or
having our customer pay the corresponding labor liabilities. Our clients have online access to the files
and records of their employees, auditing payroll, IGGS payments, benefits and perks.

                                                         Why Outsourcing?
                                                     •    The employer does not have responsibility of the
                                                          personnel's labor charges.
                                                     •    Employer can keep their personnel at all times.
                                                     •    Company can focus on its core business.
                                                     •    Constant training to the contracted personnel and
                                                          its management.
                                                     •    Total administration of contracted personnel.
                                                     •    Reduction of expenses and costs.
                                                     •    Organizational climate every 6 months for all
                                                          personnel on the outsource.
                                                     •    Free recruitment.
                                                     •    Cash flow leveled for the company.
                                                     •    Training to the outsourced personnel every 6
                                                          months
What is Payroll?
Pay rolling is a service offered by SERH where we prepare the payroll list of a
company by a set time so the company can always pay its employees, or let SERH
pay them, on time.


                                                      Why Payrolling?
                                         Time saved preparing the payroll.
                                         Reduction of errors.
                                         Expense reduction in man-hours worked.
                                         Allows the company to spend more time on its
                                          core business.
                                         Online reports customized to your company’s
                                          needs.
                                         Online pay roll.
                                         Online accounting reports.
Temporary Personnel
This service provides qualified personnel that is required to fulfill a certain position, for a period
of time that the customer defines, either by hour, day, week or month. These employees regularly
are part of SERH’s payroll and do not generate labor liability for the customer. Generally used to
cover disability, vacation, promotional periods, seasonal or special charges, among other causes.

                               •   For the realization of an specific task or determined service,
                                   which its execution, though its limited in time, it has an
                                   uncertain duration.
                               •   To take care of the circumstantial exigencies of the market,
                                   accumulation of tasks or excess of orders, even being the
                                   normal activity of the company.
                               •   To replace workers of the company with right to reserve in the
                                   job.
                               •   To cover with temporary form a job while the process of
                                   selection or promotion lasts.
                               •   In order to cover an event, periods of high picks of the company
                                   or missing in personnel by a stipulated time, like leave of
                                   maternity.
Events
Events is a subsidiary of SERH, dedicated to stimulate the area of events of our different
companies and clients. Our main concern is to strengthen relationships among employees,
improve the organizational climate and encourage personal identification with the company.
We manage: recognition activities, annual conventions, product placements, social activities
and celebrations, anniversaries, entertainment, business and sports tournaments, outdoor
activities, among others.
                     Events Personnel

                     •   Models
                     •   Security and order.               Branding Personnel
                     •   Total Planning.
                     •   Assembly.
                                                           •   impellers
                     •   Podium, microphone y music.
                     •   Public Relations.                 •   tastings
                     •   Hostess.                          •   hostesses
                                                           •   promoters
                                                           •   supervisors
                                                           •   instructors
                                                           •   complementary staff
Specialized Services
      Organizational Environment                       Psychometric Tests

    The Organizational Climate is a         The evaluations consist of objective and
diagnosis given by SERH and consultants     standardized measurement of a sample of
to identify the variables that support or   behavior. They determine the main
affect the working environment of an        characteristics of the candidate, some of
organization.                               the tests measure abilities, interests or
The organizational climate can show         skills of the person, such as intelligence,
what is the perception that the             comprehension, verbal fluency, interests,
employees have of their business and        attitudes and personality traits.
directly    affects    areas   such    as   We can say they that evaluate the
performance, attrition, job security,       compatibility between candidates and job
communication, organizational culture       requirements.
and profitability, among the most
important . In SERH we provide results in
a third of the conventional time used to
gather     the     information   of    an
organizational climate due to our use of
technology.
Specialized Services
        Performance Evaluation                         Social Economical Investigation

It is the process by which we estimate the      The aim of these studies is to corroborate the
overall performance of the employee. The        lifestyle,   education     and     employment
majority of employees seek feedback on          references of a person. In general, states what
how it is performing its activities and those   is the environment surrounding a particular
who are responsible for the direction of        candidate. The intention, quite simply, to
other employees should assess the               avoid risks to the company. However, this
individual performance to decide what           service is completely customizable to the
actions to take.                                requirements of each client.
                                                The intent of a SEI is simple: avoid risk. Hiring
                                                a person lying can lead to real problems for
                                                the organization. The more stable the life of a
                                                candidate, unless it is assumed that the
                                                company will cause conflicts, and fewer
                                                conflicts pose a greater productivity, fluency in
                                                processes     and     a    pleasant      working
                                                environment.
Specialized Services
              Polygraph                                  Job Descriptions

The so-called lie detector or truth machine   This is a SERH business area, specialized in
is a tool used to record physiological        Human Resources Consulting that carries
responses. Generally it records changes in    out analysis of specific situations of Human
blood pressure, heart rate, breathing rate    Resources. The process consists of listing
and galvanic response or skin conductance,    the tasks or responsibilities for every
which is generated with certain questions     position that differs from others; it gives
that are made to the subject tested.          specific activities to achieve certain
                                              objectives of the organization.

                                              In addition to create or review work
                                              profiles that can be found in a company, it
                                              focuses on providing human resources
                                              solutions to achieve the objectives of the
                                              organization and fulfill its strategy.
Specialized Services
             Voice Stress Analysis                        Outplacement

 VSA is a software program that works under   Outplacement is a process of consulting,
   Microsoft Windows platform that detects,   support, guidance and training, aimed at
   measures and unfolds the level of          the person for graduation or be transferred
   psychological stress through the human     to the search for a new job or business of
   voice.                                     quality, level and conditions similar to
This is not new science but new technology    those of previous occupation, in the
that at the moment we use it in human         shortest time possible.
resources processes as the followings:

 Recruitment and selection
 Honesty and trustworthiness evaluations
 All kinds of investigations
Specialized Services
   Retention Plans and Career Paths               Organization Charts and Structures

Retain human talent is part of the strategic    Nowadays, many companies do not have
management of major capital of                  this important structural pattern which
organizations. Design a career plan is          provides the basic foundation of any
currently one of the most challenging goals     business organization. This service includes
in people management.                           an assessment of the company and helps
                                                to identify and remove defects or failures
Each organization must decide what will be      from the organization thereby improving
its competitive advantage as an employer        the structure of the company.
to attract and retain talent. Therefore, each
company must create its own culture of
retention, aligning with the strategic goals
of the organization.
Specialized Services
                Training                                 Benefit Packages


The comings and goings of the crisis, global   Today, companies face unprecedented
positioning and continuous development         challenges related to staff. Therefore,
of the organizations, make the design of       talent management has become one of
effective training actions relevant. To do     the most challenging responsibilities for
this, we have available solutions, starting    managers. On the other hand, currently
with training needs assessment, setting        we see that successful organizations are
training objectives, determining content,      able to show a competitive advantage
determining the best work plan up to the       which is the ability to manage
formation of internal trainers. In SERH we     attraction, motivate, develop and retain
design trainings according to our                               talent.
customers needs.
Specialized Services
           Communication                               Drug and Lab Test

Communication is a verbal, written, visual   Today, drug tests are becoming a standard
or any expression that conveys an idea,      in the pre-employment screening. Many
information, thought and can influence       studies have linked drug use with the loss
people. It is the primary means an           of manpower. Employees with addictions
organization to influence its internal       to substances are 6.3 times more likely to
climate and culture. In SERH, we support     commit illegal acts to an employer that a
companies to improve their internal          non-addict employee. Other studies have
communication networks, strengthened         indicated that companies that perform
through plans, objectives and culture of     drug testing programs are four times less
the company.                                 likely to suffer work-related accidents,
                                             resulting in higher productivity with their
Corporate Communication consists of a        employees, and therefore higher profits.
number of factors, both internal and         Available in two options, full analysis and
external developers, constitute the          express testing.
platform to project the image in an
efficient manner.
Specialized Services
               Legal Protection                              Professional Advice

The labor forecast for the moment according        ISO 9000
to the declared management by the                  Facilities
leadership of the main union confederations        Vendors
of the country is to fortify again the urban
                                                   Housing and Transportation
labor organizations and rural areas. Using new
strategies in the companies that not yet have a    Legal Advice
union and a plan ordered in their elaboration      Commercial Advice
and fulfillment with the support they actually     Financial Advice
have by international organizations that are       Public Advice
located in Europe and North America.
That is why us as SERH we care about our
customers and have designed a preventative
strategy.
What makes us different?
•   Customization and closeness.
•   Long term relationship.
•   Constant feedback and teamwork.
•   Support and attention to the employees.
•   Transparency in all processes.
•   Own resources.
•   Total coverage of Guatemalan territory.
                                    •   Evaluations applied to candidates according to
                                        clients needs.
                                    •   Complete labor resume of candidate, this
                                        includes, psychological evaluation, personal and
                                        labor references, police and penal antecedents.
                                    •   Final review via Info Data of candidate.
                                    •   Constant counseling.
System of Evaluations


This Evaluations are made by the service
executive every 6 months. The objective is to   SERH       Employee
evaluate the three parties involved and
obtain important information to show
improvements on a short time basis.

                                                       Client
We work to provide quality people with high
 performance levels, as well as providing
 personal and professional growth in the
           labor environment.
Some of our customers
Lic. Gustavo Lopez Aguirre

Director
Sourcing-Corp
Guatemala, Guatemala
Teléfono: (502) 2312-7374
Cel USA: (305) 507- 4700
Fax: (502) 2312-7373
glopez@sourcing-corp.com
www.sourcing-corp.com

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Presentacion serh ingles

  • 1.
  • 2. Sourcing-Corp Sourcing Corp is an entrepreneurial group that offers high level services to its clients, conformed by three leading companies in their branch, working together to acquire our clients necessities. SERH is a company dedicated to provide the highest value in human resource services. We are focused on our values as a basis for our work, and are governed by our experience and the personalized service we provide to our clients. We work to provide quality people with high performance levels, as well as providing personal and professional growth in the labor environment.
  • 3. Our Values SERH is Proactive – We emphasized on taking the initiative attitude towards change, in influencing and stirring our environment into action, looking for solutions, creating ways if its necessary and anticipate ourselves to the needs of our clients to create better opportunities. SERH is Innovative – We are innovative in our work and aim to be on top of the latest developments in technology and labor practices. SERH is Conscientious – We see to it that each person receives compensation according to what their work, abilities and skills deserve. SERH is Constant – We maintain a day to day high-quality service for our clients that allows us to create long-term relationships. We are a local company that aims to serve the needs of our clients as consultants, not just providers.
  • 4. Services Outsourcing Temporary personnel Recruiting Merchandising Payroll Consultancy Specialized Services Organizational Environment Outplacement Psychometric Tests Organization Charts and Structures Performance Evaluation Retention Plans Social Economical Investigation Career Paths Polygraph and VSA Training Job Descriptions Benefit Packages Lab and Drug Test Communication Strategies
  • 5. Recruitment and Selection Basically, it is a system of information by which the organization advertises and offers to the labor market the employment opportunities that it would like to fill. The search for key executives talks about the approach to find and bring the best person with experience and necessary abilities. An investigation will be done to find people and go after them. We will only look for candidates that have determined aptitudes for an available position. This is a process were a recruiter will approach to a person when they are looking for a job. This decision will be made only by superiors. Cost Reduction Process Hours Cost Total Extra Services Newspaper add Q 4,940.00 Q 4,940.00 • On-line resumes. Resume reception 20 Q 14.00 Q 280.00 Resume selection 20 Q 8.00 Q 160.00 • Specialized reports Pshycometric tests Q 2,100.00 Q 2,100.00 • Personalization of the process Background checks 20 Q 8.00 Q 160.00 Interviews 20 Q 5.00 Q 100.00 Recruiting 20 Q 40.00 Q 800.00 Re-Process Q 3,500.00 Q 3,500.00 Total: Q 12,040.00
  • 6. Recruiting Guarantees Recruitment and selection is completely free until the time of hiring. Within the recruitment and selection service with standard guarantee we offer: Standard Guarantee Extended Guarantee • 2 month guarantee. • 6 months guarantee. • Prescreened candidates. • Employees on payroll of SERH during the • Complete report by candidate. first three months. • No charge for transfer of payroll at the beginning of the fourth month. This can vary according to: • No fee charged for any changes on the • Job description. personnel recruited for the positions • Quantity of people to recruit. during this time. • Transaction of IGSS, IRTRA and bank Massive Recruitments: accounts are made without additional • >20 people per position. cost. • Fixed price per person. • Short list for position solicited. • Prices for total package. • Complete report by candidate. • Services of SERH are distributed in three payments.
  • 7. Outsourcing It is an innovative administration technique that consists of the contracting and transfer to third parties of certain business processes, allowing the concentration of efforts on essential activities in order to obtain competitive and tangible results. SERH absorbs the employees within three business days, without losing the employees tenure or having our customer pay the corresponding labor liabilities. Our clients have online access to the files and records of their employees, auditing payroll, IGGS payments, benefits and perks. Why Outsourcing? • The employer does not have responsibility of the personnel's labor charges. • Employer can keep their personnel at all times. • Company can focus on its core business. • Constant training to the contracted personnel and its management. • Total administration of contracted personnel. • Reduction of expenses and costs. • Organizational climate every 6 months for all personnel on the outsource. • Free recruitment. • Cash flow leveled for the company. • Training to the outsourced personnel every 6 months
  • 8. What is Payroll? Pay rolling is a service offered by SERH where we prepare the payroll list of a company by a set time so the company can always pay its employees, or let SERH pay them, on time. Why Payrolling?  Time saved preparing the payroll.  Reduction of errors.  Expense reduction in man-hours worked.  Allows the company to spend more time on its core business.  Online reports customized to your company’s needs.  Online pay roll.  Online accounting reports.
  • 9. Temporary Personnel This service provides qualified personnel that is required to fulfill a certain position, for a period of time that the customer defines, either by hour, day, week or month. These employees regularly are part of SERH’s payroll and do not generate labor liability for the customer. Generally used to cover disability, vacation, promotional periods, seasonal or special charges, among other causes. • For the realization of an specific task or determined service, which its execution, though its limited in time, it has an uncertain duration. • To take care of the circumstantial exigencies of the market, accumulation of tasks or excess of orders, even being the normal activity of the company. • To replace workers of the company with right to reserve in the job. • To cover with temporary form a job while the process of selection or promotion lasts. • In order to cover an event, periods of high picks of the company or missing in personnel by a stipulated time, like leave of maternity.
  • 10. Events Events is a subsidiary of SERH, dedicated to stimulate the area of events of our different companies and clients. Our main concern is to strengthen relationships among employees, improve the organizational climate and encourage personal identification with the company. We manage: recognition activities, annual conventions, product placements, social activities and celebrations, anniversaries, entertainment, business and sports tournaments, outdoor activities, among others. Events Personnel • Models • Security and order. Branding Personnel • Total Planning. • Assembly. • impellers • Podium, microphone y music. • Public Relations. • tastings • Hostess. • hostesses • promoters • supervisors • instructors • complementary staff
  • 11. Specialized Services Organizational Environment Psychometric Tests The Organizational Climate is a The evaluations consist of objective and diagnosis given by SERH and consultants standardized measurement of a sample of to identify the variables that support or behavior. They determine the main affect the working environment of an characteristics of the candidate, some of organization. the tests measure abilities, interests or The organizational climate can show skills of the person, such as intelligence, what is the perception that the comprehension, verbal fluency, interests, employees have of their business and attitudes and personality traits. directly affects areas such as We can say they that evaluate the performance, attrition, job security, compatibility between candidates and job communication, organizational culture requirements. and profitability, among the most important . In SERH we provide results in a third of the conventional time used to gather the information of an organizational climate due to our use of technology.
  • 12. Specialized Services Performance Evaluation Social Economical Investigation It is the process by which we estimate the The aim of these studies is to corroborate the overall performance of the employee. The lifestyle, education and employment majority of employees seek feedback on references of a person. In general, states what how it is performing its activities and those is the environment surrounding a particular who are responsible for the direction of candidate. The intention, quite simply, to other employees should assess the avoid risks to the company. However, this individual performance to decide what service is completely customizable to the actions to take. requirements of each client. The intent of a SEI is simple: avoid risk. Hiring a person lying can lead to real problems for the organization. The more stable the life of a candidate, unless it is assumed that the company will cause conflicts, and fewer conflicts pose a greater productivity, fluency in processes and a pleasant working environment.
  • 13. Specialized Services Polygraph Job Descriptions The so-called lie detector or truth machine This is a SERH business area, specialized in is a tool used to record physiological Human Resources Consulting that carries responses. Generally it records changes in out analysis of specific situations of Human blood pressure, heart rate, breathing rate Resources. The process consists of listing and galvanic response or skin conductance, the tasks or responsibilities for every which is generated with certain questions position that differs from others; it gives that are made to the subject tested. specific activities to achieve certain objectives of the organization. In addition to create or review work profiles that can be found in a company, it focuses on providing human resources solutions to achieve the objectives of the organization and fulfill its strategy.
  • 14. Specialized Services Voice Stress Analysis Outplacement VSA is a software program that works under Outplacement is a process of consulting, Microsoft Windows platform that detects, support, guidance and training, aimed at measures and unfolds the level of the person for graduation or be transferred psychological stress through the human to the search for a new job or business of voice. quality, level and conditions similar to This is not new science but new technology those of previous occupation, in the that at the moment we use it in human shortest time possible. resources processes as the followings:  Recruitment and selection  Honesty and trustworthiness evaluations  All kinds of investigations
  • 15. Specialized Services Retention Plans and Career Paths Organization Charts and Structures Retain human talent is part of the strategic Nowadays, many companies do not have management of major capital of this important structural pattern which organizations. Design a career plan is provides the basic foundation of any currently one of the most challenging goals business organization. This service includes in people management. an assessment of the company and helps to identify and remove defects or failures Each organization must decide what will be from the organization thereby improving its competitive advantage as an employer the structure of the company. to attract and retain talent. Therefore, each company must create its own culture of retention, aligning with the strategic goals of the organization.
  • 16. Specialized Services Training Benefit Packages The comings and goings of the crisis, global Today, companies face unprecedented positioning and continuous development challenges related to staff. Therefore, of the organizations, make the design of talent management has become one of effective training actions relevant. To do the most challenging responsibilities for this, we have available solutions, starting managers. On the other hand, currently with training needs assessment, setting we see that successful organizations are training objectives, determining content, able to show a competitive advantage determining the best work plan up to the which is the ability to manage formation of internal trainers. In SERH we attraction, motivate, develop and retain design trainings according to our talent. customers needs.
  • 17. Specialized Services Communication Drug and Lab Test Communication is a verbal, written, visual Today, drug tests are becoming a standard or any expression that conveys an idea, in the pre-employment screening. Many information, thought and can influence studies have linked drug use with the loss people. It is the primary means an of manpower. Employees with addictions organization to influence its internal to substances are 6.3 times more likely to climate and culture. In SERH, we support commit illegal acts to an employer that a companies to improve their internal non-addict employee. Other studies have communication networks, strengthened indicated that companies that perform through plans, objectives and culture of drug testing programs are four times less the company. likely to suffer work-related accidents, resulting in higher productivity with their Corporate Communication consists of a employees, and therefore higher profits. number of factors, both internal and Available in two options, full analysis and external developers, constitute the express testing. platform to project the image in an efficient manner.
  • 18. Specialized Services Legal Protection Professional Advice The labor forecast for the moment according  ISO 9000 to the declared management by the  Facilities leadership of the main union confederations  Vendors of the country is to fortify again the urban  Housing and Transportation labor organizations and rural areas. Using new strategies in the companies that not yet have a  Legal Advice union and a plan ordered in their elaboration  Commercial Advice and fulfillment with the support they actually  Financial Advice have by international organizations that are  Public Advice located in Europe and North America. That is why us as SERH we care about our customers and have designed a preventative strategy.
  • 19. What makes us different? • Customization and closeness. • Long term relationship. • Constant feedback and teamwork. • Support and attention to the employees. • Transparency in all processes. • Own resources. • Total coverage of Guatemalan territory. • Evaluations applied to candidates according to clients needs. • Complete labor resume of candidate, this includes, psychological evaluation, personal and labor references, police and penal antecedents. • Final review via Info Data of candidate. • Constant counseling.
  • 20. System of Evaluations This Evaluations are made by the service executive every 6 months. The objective is to SERH Employee evaluate the three parties involved and obtain important information to show improvements on a short time basis. Client
  • 21. We work to provide quality people with high performance levels, as well as providing personal and professional growth in the labor environment.
  • 22. Some of our customers
  • 23. Lic. Gustavo Lopez Aguirre Director Sourcing-Corp Guatemala, Guatemala Teléfono: (502) 2312-7374 Cel USA: (305) 507- 4700 Fax: (502) 2312-7373 glopez@sourcing-corp.com www.sourcing-corp.com