This document discusses the importance of communication and provides tips for effective communication. It defines communication as the exchange of views, knowledge, and information, which is required for many tasks in life. It then outlines the different types of communication, including verbal communication through words and non-verbal communication through signals and symbols. The document notes that effective communication is key to success, while ineffective communication can lead to conflicts and unproductiveness. It provides statistics showing that people understand more through body language and tone than through actual words. Finally, it concludes by listing 15 tips for achieving success through effective communication.